Brindisi autoverhuur

Fees were entirely different from what we expected

Nadelen: We prepaid for this reservation--or so we thought. Upon arrival, we discovered that the costs were actually much higher than anticipated. There seemed to be several reasons/excuses for this. Insurance coverage--which we would normally decline, but seemed like a good idea in Italy--was outrageously expensive. We were also charged for an "additional driver" even though we are a legally married couple (it's unclear whether the fact that we are both male played into that). We were in a hurry, and so had to accept all these fees in order to get to our destination on time.

Wasn't charged the rate quoted

Voordelen: Nothing. Worst car rental experience to date unfortunately

Nadelen: Was charged close to 400 euro even though my quote was for 275 usd. People at the pickup spoke limited English and refused to answer questions when asked about the price. Added GPS even though I asked to have it removed. Waited an hour just to rent the car and there were a ton of people also boiling and yelling making the situation quite chaotic

Le tarif indiqué n'a pas été facturé

Voordelen: Rien. Malheureusement, la pire expérience de location de voitures à ce jour

Nadelen: A été facturé près de 400 euros même si mon devis était de 275 usd. Les gens de la prise en charge parlaient l'anglais limité et refusaient de répondre à des questions lorsqu'on leur a posé des questions sur le prix. Ajout du GPS même si j'ai demandé à le supprimer. J'ai attendu une heure juste pour louer la voiture et il y avait une tonne de gens qui bouillonnaient et hurlaient pour rendre la situation assez chaotique