Hatfield (Hertfordshire) autoverhuur

Wedding Day Ruined

Nadelen: My car hire was delayed on my wedding day as you can imagine this caused a lot of uneccesary stress on a day where I could have done without it! The team were unable to provide am alternative vehicle or any solution for my problems. I turned up to my wedding late. I was compensated however upon reflection it doesn't feel as if what I was offered was sufficient to cover my inconveniences. The management team were unsure of a suitable compensation amount which therefore lead to an awkward conversation for myself in front of the managers and other enterprise customers and staff. This is my first dealings with enterprise and unfortunately it hasn't been a good experience.