San Diego autoverhuur

Voordelen: Staff was friendly

Nadelen: My vehicle was not ready on time so I had to return later. When I returned I was given the wrong vehicle, much less than I had paid for. The manager was not able to give discount because the rental was purchased thru Kayak. Will most likely never use Kayak or Fox again.

Voordelen: The shuttle bus at drop off was working. I expected it not to be and was about to arrange for an Uber.

Nadelen: Our Alaska flight arrived at 11:45PM. The Car rental center closed at Midnight. There was no advance notification. When we enquired of the Airport staff if the shuttle bus to the car rental center was coming we were told no but they would call for it. When it arrived we were driven to the rental center and told by the shuttle bus driver FOX was closed but others were opened which, in fact, was false, the whole center was closed. The shuttle bus driver then drove off abandoning us. We had to take an Uber to the Hotel and another back the next day to get the car. When I asked for a credit for August 18th, since I didn't get the car until the 19th, the FOX agent told me she couldn't do that because I used a third party. But she offered me an upgrade to an SUV for only $12 more per day. I needed the SUV and I guess I should be grateful it only cost me another $70 plus $150 security deposit. If I knew the rental center would be closed I would have booked a different flight. This nearly ruined my stay. My wife and I were celebrating our 28th wedding anniversary and returning our daughter to college. It could have been better.

Voordelen: Car was clean, and ready to go with little to no wait. The employees were friendly.

Nadelen: They moved their drop off location (it's not with all the other rental car drop off's even though their signs are still up) without notifying us. Also one of the tires had a slow leak the entire 6 days, and unbeknown to us rental cars are not required to provide a spare tire so that was a big hassle. If you go with a cut rate company, just know that you get what you pay for.

Voordelen: The car was fine, and check-in and check-out was fairly painless.

Nadelen: They kept my $150 deposit over "excessive dog hair." Give me a break! Cheap rate and then keep your deposit. What a scam!

Voordelen: The car I was provided was new and clear.

Nadelen: **Read before you book**The pickup was very unprofessional. They didn’t have the car I reserved so I was offered an upgrade (nice). The first car I selected had expired tags and was only caught right before I drove off and after we did the walk around, etc. Tags expired in June 2019!!! Over a year ago. I was offered a Dodge Charger. Big issue is I was later charged for the upgraded car. More that double my original rental. I rent cars al the time and this is not how rental companies operate. If they don’t have your car they offer you an upgrade. I’ve called their billing department multiple tinew and it always says more than 10 people in front of you. I guess this is how Fox is doing business In the post covid environment. Very sleezy and unprofessional.

Voordelen: Staff was great!

Nadelen: The car was in serious need of mechanic maintenance. Steering wheel shook, front tires were bald. Seem as though the vehicle had been in a minor crash.