Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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7,6
Voordelen: The staff was friendly and helpful. Drop-off was incredibly quick and easy.
Nadelen: Our vehicle was not ready when we arrived, despite having a reservation. The staff was kind enough to extend our drop-off time a bit due to the inconvenience, however all the "selling" (i.e. insurances) was done outside in the cold and wind - not very customer friendly.
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9,2
Voordelen: Staff was helpful and friendly. Drop off was easy.
beoordeling van
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10,0
Super staff who made my experience with a rental a great memory!
Voordelen: I liked the staff efficient efforts both at the beginning and the end. I liked the vehicle which was provided, it was clean, it was a comfortable drive and i appreciated the details shared with me on the new car updates to be aware of things.
Nadelen: There was nothing to dislike!!!
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8,0
Voordelen: Easy with no set backs or surprises.
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8,0
Voordelen: I got a good car for a good price and drop off was fast and easy.
Nadelen: Tried so hard to sell me the extra insurance that he lied to me by guaranteeing me my credit card company would not cover loss of usage charges if there was a accident when they actually do.
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6,0
Voordelen: they had cars available
Nadelen: even though we picked up two hours later than reserved (we advised by phone later pickup time) car was not ready; had to wait 15 minutes for it to be cleaned. Declined insurance when rented online, our AMEX coveers rental cars liability and damage. We were charged for coverage anyway..I called and had to get manager who removed charges.Lectured on how we needed to present insurance documentation at rental? nothing was told to us about that when he picked up car: was added at drop time. Also received tutorial why online insurance and counter are different. WE must do TWO diffferent processes. NO! Enterprise needs to stop selling through third party sites or get their business together.
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8,0
Voordelen: Handle good great on gas
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8,8
Pick up
Voordelen: Pick up wasn't on time at all, pick up time was for 12pm didnt recvice it till 3:30pm. Other then that everything else was great. Especially customer service by Shawn.
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2,0
HORRIBLE SERVICE
Voordelen: Nothing
Nadelen: Everything
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9,2
Voordelen: Exactly as it should be. Good service, quality vehicles.
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7,6
Voordelen: Le personnel était sympa et serviable. Le dépôt a été incroyablement rapide et facile.
Nadelen: Notre véhicule n'était pas prêt à notre arrivée, malgré une réservation. Le personnel était assez gentil pour prolonger notre temps de dépôt un peu en raison de la gêne occasionnée, mais toutes les "ventes" (c'est-à-dire les assurances) ont été faites à l'extérieur dans le froid et le vent - pas très sympa pour les clients.
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9,2
Voordelen: Le personnel était serviable et sympathique. Le dépôt a été facile.
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9,2
Voordelen: Staff was helpful and friendly. Drop off was easy.
beoordeling van
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10,0
Super staff who made my experience with a rental a great memory!
Voordelen: I liked the staff efficient efforts both at the beginning and the end. I liked the vehicle which was provided, it was clean, it was a comfortable drive and i appreciated the details shared with me on the new car updates to be aware of things.
Nadelen: There was nothing to dislike!!!
beoordeling van
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8,8
Pick up
Voordelen: Pick up wasn't on time at all, pick up time was for 12pm didnt recvice it till 3:30pm. Other then that everything else was great. Especially customer service by Shawn.
beoordeling van
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9,2
Voordelen: Exactly as it should be. Good service, quality vehicles.
beoordeling van
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9,2
Voordelen: Le personnel était serviable et sympathique. Le dépôt a été facile.
beoordeling van
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7,6
Voordelen: The staff was friendly and helpful. Drop-off was incredibly quick and easy.
Nadelen: Our vehicle was not ready when we arrived, despite having a reservation. The staff was kind enough to extend our drop-off time a bit due to the inconvenience, however all the "selling" (i.e. insurances) was done outside in the cold and wind - not very customer friendly.
beoordeling van
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8,0
Voordelen: Easy with no set backs or surprises.
beoordeling van
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8,0
Voordelen: I got a good car for a good price and drop off was fast and easy.
Nadelen: Tried so hard to sell me the extra insurance that he lied to me by guaranteeing me my credit card company would not cover loss of usage charges if there was a accident when they actually do.
beoordeling van
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8,0
Voordelen: Handle good great on gas
beoordeling van
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7,6
Voordelen: Le personnel était sympa et serviable. Le dépôt a été incroyablement rapide et facile.
Nadelen: Notre véhicule n'était pas prêt à notre arrivée, malgré une réservation. Le personnel était assez gentil pour prolonger notre temps de dépôt un peu en raison de la gêne occasionnée, mais toutes les "ventes" (c'est-à-dire les assurances) ont été faites à l'extérieur dans le froid et le vent - pas très sympa pour les clients.
beoordeling van
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6,0
Voordelen: they had cars available
Nadelen: even though we picked up two hours later than reserved (we advised by phone later pickup time) car was not ready; had to wait 15 minutes for it to be cleaned. Declined insurance when rented online, our AMEX coveers rental cars liability and damage. We were charged for coverage anyway..I called and had to get manager who removed charges.Lectured on how we needed to present insurance documentation at rental? nothing was told to us about that when he picked up car: was added at drop time. Also received tutorial why online insurance and counter are different. WE must do TWO diffferent processes. NO! Enterprise needs to stop selling through third party sites or get their business together.
beoordeling van
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2,0
HORRIBLE SERVICE
Voordelen: Nothing
Nadelen: Everything
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