Champaign autoverhuur

Voordelen: the car was under powered an it effected the mileage a lot resulting in me spending more money in fuel

Nadelen: I could have gotten a better car the had better power and when I picked up the car the fuel tank was not full I had to fill it

Voordelen: No, I got to the rental place a little after my schedule time. I was renting the car to travel to Chicago . My car was in the shop. I arrived at the office. And they said sorry there are no cars for u to rent. We would have called u but didn't have your number. I asked if the other location had any

Nadelen: I reserved a car would have been nice is there was one for me when I got there. There wasn't and it ruined my way and plans and my friends were re depending on me to be there on time..

Voordelen: The fact I will never rent from that store again.

Nadelen: She was belligerent with the customer before me. I give keys then leave. She calls me at almost noon to tell me she’s charging me 300 for ashes in the vehicle. I had powdered doughnuts. Then she told me I could pick the car up by noon to get it. At 11:59 am. Just plain rude. Nicole was her name, and it was definitely a learning experience. I will never rent a car in Champaign through that Hertz again! 707 N Mattis street. Both of the employees were kind of stanfoffish, but Nicole was just rude!

Voordelen: executivecustomerservice@hertz.com Hi, I am writing this mail to provide a feedback as well as complaint about the service which i received for my recent reservation with Hertz. Reservation_No :- H6594138973 ,pickup_date -2nd June to 10th June why i am writing so late :- because i was travelling and didn't get time to write about it Compalint :- i have done a booking around a month ago of my pickup date and amount was paid in full through priceline.Pickup location closes at 12PM on saturday however i reached around 11.55 and location was closed. suddenly my joy turned into sorrow when i callled other Hertz location in same city at willard airpot Champaign IL (61820) and got to know they can't help me. I left with no other option then calling the helpline number. They helped me with a statement that same car in same price will not be available and i have to pay more ,i said ok plz book it. They have provided me a new reservation number :- H68500592D4 and said that for old reservation some one will call me in 48hr to talk about the issue, however i haven't rceivecd any call,on top of it pick up location denied to provied a car for booking no :- H68500592D4 said that they are not having any cars available and cursing their own management.After that there was no ray of hope from heartz and i have booked a new car with National they provided me the required car however i have to pay $150 more than what i would have paid for Hertz booking. my full day of saturday was wasted because of the un-professional behaviour of hertz. It is always not about money that one can refund and everything will be ok. This chaos costed me a full day , one night of hotel booking ,3 hours of phone calls , 3 trips to hertz pickup location. why am i writing this :- looks like there are much more professional service providers are available in the market then hertz ,so i will in future never consider hertz for booking. However my intention is to let the company know the pain of customer when he/she goes with such situation. Please at-least try to help any future customer in case they come across same thing.

No cars!

Voordelen: Nothing

Nadelen: They didnt have any cars when i got there

Voordelen: Car was fine, if not the model suggested online. Pickup & dropoff were fairly easy. We haven't seen the charges appear on the credit card yet, so we can't tell if there will be surprises.

Nadelen: Big disappointment was the daily charge for a second driver - my wife - that raised the rental fee by 50%.