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2,0
Nadelen: I wasn't able to get the car. They insisted on the credit card even if I told them that my credit would only work after 24hrs due to security reasons. I told them I was ready to make cash deposits or use visa cards but all this was turned down. Surely I believe that there are other ways of going round things if the credit card option is not immediately available
beoordeling van
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3,6
Hertz Overcharged and Unresponsive to Inquiries
Nadelen: When reserving the car online I did not have an option of whether to accept or decline. When arriving at the Gaborone airport to pick up the car I declined collision damage and theft protection because my credit card provides this coverage. I also returned the car one day early so I should have received a credit for returning the car on the 10th day instead of the 11th.. However, on the day I picked up the car I was charged for the full 11 days plus the cost for the collision damage and theft protection waivers. I called the Hertz office in Cape Town and said they would look into this and get back with me. However, it has been nearly two weeks since I contacted them and have had no response.
beoordeling van
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6,0
Nadelen: Pickup took 75 minutes with no other customers. Rented gps had no maps for Botswana, which they didn't know until we pointed that out
beoordeling van
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2,0
Nadelen: Je n'ai pas pu obtenir la voiture. Ils ont insisté sur la carte de crédit même si je leur ai dit que mon crédit ne serait travail qu'après 24 heures pour des raisons de sécurité. Je leur ai dit que j'étais prêt à faire des dépôts en espèces ou à utiliser des cartes de visa, mais tout cela a été refusé. Je crois sûrement qu'il y a d'autres façons de faire des choses si l'option de carte de crédit n'est pas immédiatement disponible
beoordeling van
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6,0
Nadelen: Le ramassage a pris 75 minutes sans autre client. le gps loué n'avait pas de cartes pour le Botswana, qu'ils ne savaient pas jusqu'à ce que nous l'avons signalé
beoordeling van
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2,0
Nadelen: I wasn't able to get the car. They insisted on the credit card even if I told them that my credit would only work after 24hrs due to security reasons. I told them I was ready to make cash deposits or use visa cards but all this was turned down. Surely I believe that there are other ways of going round things if the credit card option is not immediately available
beoordeling van
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3,6
Hertz Overcharged and Unresponsive to Inquiries
Nadelen: When reserving the car online I did not have an option of whether to accept or decline. When arriving at the Gaborone airport to pick up the car I declined collision damage and theft protection because my credit card provides this coverage. I also returned the car one day early so I should have received a credit for returning the car on the 10th day instead of the 11th.. However, on the day I picked up the car I was charged for the full 11 days plus the cost for the collision damage and theft protection waivers. I called the Hertz office in Cape Town and said they would look into this and get back with me. However, it has been nearly two weeks since I contacted them and have had no response.
beoordeling van
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6,0
Nadelen: Pickup took 75 minutes with no other customers. Rented gps had no maps for Botswana, which they didn't know until we pointed that out
beoordeling van
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2,0
Nadelen: Je n'ai pas pu obtenir la voiture. Ils ont insisté sur la carte de crédit même si je leur ai dit que mon crédit ne serait travail qu'après 24 heures pour des raisons de sécurité. Je leur ai dit que j'étais prêt à faire des dépôts en espèces ou à utiliser des cartes de visa, mais tout cela a été refusé. Je crois sûrement qu'il y a d'autres façons de faire des choses si l'option de carte de crédit n'est pas immédiatement disponible
beoordeling van
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6,0
Nadelen: Le ramassage a pris 75 minutes sans autre client. le gps loué n'avait pas de cartes pour le Botswana, qu'ils ne savaient pas jusqu'à ce que nous l'avons signalé
beoordeling van
