Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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9,6
Voordelen: The car selections were excellent. Clean, dependable and safe vehicles. All updated safety and convenience features on vehicle. Ease of check in and check out. Transportation to and from airport. Pleasant, efficient and well instructed employees
Nadelen: a small practice area to familiarize drivers with the car before leaving the lot and entering traffic.
beoordeling van
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2,0
Voordelen: They called to talk to me.
Nadelen: They canceled my reservation. It would be better to have the vehicles in stock if I’m able to reserve them.
beoordeling van
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10,0
Voordelen: Staff member personally went over the car with me and made sure I was comfortable with everything about it. Vehicle was clean and well maintained (new). She gave me a card so I could call if I had any issues during my rental.
Nadelen: There is always a hard sell on the rental insurance bit which I dislike, but this was no worse than other times.
beoordeling van
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8,0
Quick turnaround, will use them again
Voordelen: Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.
Nadelen: The car was a little basic, but I didn't really expect much more for the low price I paid.
beoordeling van
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10,0
Voordelen: Very efficient. No waiting for desk in terminal, transfer bus or car collection
beoordeling van
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10,0
Quick and Efficient
Voordelen: I received an upgraded vehicle. The staff were very pleasant.
Nadelen: I booked through CarTrawler who themselves wherever good. The only probably with booking through an agency is that it is very difficult if not impossible. The upside is that the rates are very good.
beoordeling van
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10,0
In comparison to Europcar
Voordelen: Customer service was excellent at Alamo, having rented from Europcar twice and on each occasion experienced a truly awful customer experience this was a pleasant surprise. I will never rent from Europcar again, Alamo has my business
beoordeling van
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8,0
No surprises except trying to navigate around the station
Voordelen: Good car, no problems, no surprises. Deposit returned promptly. Olivia at the St Pancras desk was friendly and very helpful.
Nadelen: It's easy to get out of St Pancras station...but not so easy to get back in! I circled the station twice before finding the entrance.
beoordeling van
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10,0
The staff made the experience incomparable
Voordelen: I very rarely comment on experiences like this unless its particularly bad or particularly good. In this case it's the latter and I couldn't fault Alamo throughout the entire process. The cost was low, the service was remarkably good and I received a free upgrade. Wouldn't waste time looking anywhere else.
Nadelen: The car smelt ever so slightly of smoke- that's all I have as a negative
beoordeling van
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4,0
Paid a premium and got a lemon
Voordelen: Friendly staff at pick up
Nadelen: Car was brand new but a warning light came on and we were unable to drive the car until RAC came out. Meant we had to cancel plans to meet friends. Not the companies fault but felt like we had no real options and very disappointed to cancel plans
beoordeling van
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9,6
Voordelen: Le choix de la voiture était excellent. Véhicules propres, fiables et sûrs. Toutes les fonctionnalités de sécurité et de commodité mises à jour sur le véhicule. Facilité d'enregistrement et de départ. Transport depuis et vers l'aéroport. Employés agréables, efficaces et bien formés
Nadelen: une petite aire d'entraînement pour familiariser les conducteurs avec la voiture avant de quitter le lot et d'entrer dans la circulation.
beoordeling van
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2,0
Voordelen: Ils m'ont appelé pour me parler.
Nadelen: Ils ont annulé ma réservation. Il serait préférable d’avoir les véhicules en stock si je suis en mesure de les réserver.
beoordeling van
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9,6
Voordelen: The car selections were excellent. Clean, dependable and safe vehicles. All updated safety and convenience features on vehicle. Ease of check in and check out. Transportation to and from airport. Pleasant, efficient and well instructed employees
Nadelen: a small practice area to familiarize drivers with the car before leaving the lot and entering traffic.
beoordeling van
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10,0
Voordelen: Staff member personally went over the car with me and made sure I was comfortable with everything about it. Vehicle was clean and well maintained (new). She gave me a card so I could call if I had any issues during my rental.
Nadelen: There is always a hard sell on the rental insurance bit which I dislike, but this was no worse than other times.
beoordeling van
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10,0
Voordelen: Very efficient. No waiting for desk in terminal, transfer bus or car collection
beoordeling van
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10,0
Quick and Efficient
Voordelen: I received an upgraded vehicle. The staff were very pleasant.
Nadelen: I booked through CarTrawler who themselves wherever good. The only probably with booking through an agency is that it is very difficult if not impossible. The upside is that the rates are very good.
beoordeling van
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10,0
In comparison to Europcar
Voordelen: Customer service was excellent at Alamo, having rented from Europcar twice and on each occasion experienced a truly awful customer experience this was a pleasant surprise. I will never rent from Europcar again, Alamo has my business
beoordeling van
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10,0
The staff made the experience incomparable
Voordelen: I very rarely comment on experiences like this unless its particularly bad or particularly good. In this case it's the latter and I couldn't fault Alamo throughout the entire process. The cost was low, the service was remarkably good and I received a free upgrade. Wouldn't waste time looking anywhere else.
Nadelen: The car smelt ever so slightly of smoke- that's all I have as a negative
beoordeling van
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9,6
Voordelen: Le choix de la voiture était excellent. Véhicules propres, fiables et sûrs. Toutes les fonctionnalités de sécurité et de commodité mises à jour sur le véhicule. Facilité d'enregistrement et de départ. Transport depuis et vers l'aéroport. Employés agréables, efficaces et bien formés
Nadelen: une petite aire d'entraînement pour familiariser les conducteurs avec la voiture avant de quitter le lot et d'entrer dans la circulation.
beoordeling van
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8,0
Quick turnaround, will use them again
Voordelen: Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.
Nadelen: The car was a little basic, but I didn't really expect much more for the low price I paid.
beoordeling van
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8,0
No surprises except trying to navigate around the station
Voordelen: Good car, no problems, no surprises. Deposit returned promptly. Olivia at the St Pancras desk was friendly and very helpful.
Nadelen: It's easy to get out of St Pancras station...but not so easy to get back in! I circled the station twice before finding the entrance.
beoordeling van
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2,0
Voordelen: They called to talk to me.
Nadelen: They canceled my reservation. It would be better to have the vehicles in stock if I’m able to reserve them.
beoordeling van
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4,0
Paid a premium and got a lemon
Voordelen: Friendly staff at pick up
Nadelen: Car was brand new but a warning light came on and we were unable to drive the car until RAC came out. Meant we had to cancel plans to meet friends. Not the companies fault but felt like we had no real options and very disappointed to cancel plans
beoordeling van
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2,0
Voordelen: Ils m'ont appelé pour me parler.
Nadelen: Ils ont annulé ma réservation. Il serait préférable d’avoir les véhicules en stock si je suis en mesure de les réserver.
beoordeling van
