Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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7,2
Voordelen: Pick up was rocky, she really had a problem with us not buying their insurance and using our own.
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8,4
Voordelen: Well they said I put a dent in the hood. First off it’s where hood goes down in the corner and it’s bent a little. The only way too notice is from 1 foot away, At three feet u can’t see anything, Then the girl is like u did this n we’re gonna charge u 500, I’m like how could I have down this cuz cuz there no other marks around the location, u can clearly tell when somebody closed that it got caught n bent in that area. Meanwhile I’m arguing with this girl n the next people behind that we’re gonna rent the car did not even see the what I was talking about even from a foot away, They were like omg this is unnoticeable. Meanwhile my flight was leaving in one hour, so I had to go. There are other car rental places in Olympia, WA, So b aware n there is one right before u down the lane to them that I would use instead of them.. Funny part of story was that the girl kept saying it was the roof of the car n it was the hood, I corrected her probably six times. Big difference between hood n roof of a Kia
Nadelen: Don’t charge me 500 for something I didn’t do.
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8,0
Voordelen: Yes...the staff were friendly and very good!!
Nadelen: They were the best they could ever be.
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8,4
Voordelen: The upgrade from a smallish RAV4 to a full size Tahoe for the same price was impressive. Enterprise rarely fails
Nadelen: candy wrappers for the previous driver stashed in the back seat cubby holes.
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4,4
Nadelen: Booked on line for $678.00+/- with a total cost of $750.00+/-. Total cost was $911.00=/- Then was told this was for extra fees such as WA State rental tax, etc. Traveling to Oregon with unlimited miles. Came back and was told I went over 400 miles and would owe another $400.00. Why would I limit it to 400 miles? They did not charge me for the extra miles.
beoordeling van
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10,0
Voordelen: Searched out and found the vehicle I desired with short notice. Great job!!!
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7,6
Pick up was a very long and confusing wait.
Voordelen: The representative was very helpful and apologetic .
Nadelen: There was no room to wait inside and the outside area was very incondusive for a wait such as we had.
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10,0
Love renting from Enterprise
Voordelen: Very personal care and attention to my needs, quick check-out and easy check-in. Office staff very friendly and helpful.
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10,0
Nadelen: The insurance through Kayak website is deceiving. It should be stated it has nothing to do with Enterprise Rental.
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2,8
In the Parking Lot
Voordelen: I wasn't late to work.
Nadelen: Met me outside in the parking lot, used an ipad to check me in: OK Needed my licence and credit card: Its been raining, its wet outside, my arms are full. I have to put my bags on the ground. Gave me a Toyota that had not been cleaned. Dirt on the back seats, debris on the floor. I'm told "Oooops! Wait here." Returns with keys to a "free upgrade" an SUV (GAS HOG). Realized later I was overcharged. Called to ask : "Sometimes that happens - did you checked in on the ipad?" The SUV is a Jeep, clunky and uncomfortable. I tried to swap it out later in the week. Learned this location owns their vehicles & don't always have the options that show up on websites.
beoordeling van
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5,6
Voordelen: good customer service
Nadelen: Gave me a car that was bigger than the one I rented. More gas money.
beoordeling van
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10,0
Voordelen: Friendly, helpful service.
beoordeling van
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10,0
Voordelen: Searched out and found the vehicle I desired with short notice. Great job!!!
beoordeling van
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10,0
Love renting from Enterprise
Voordelen: Very personal care and attention to my needs, quick check-out and easy check-in. Office staff very friendly and helpful.
beoordeling van
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10,0
Nadelen: The insurance through Kayak website is deceiving. It should be stated it has nothing to do with Enterprise Rental.
beoordeling van
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10,0
Voordelen: Friendly, helpful service.
beoordeling van
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7,2
Voordelen: Pick up was rocky, she really had a problem with us not buying their insurance and using our own.
beoordeling van
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8,4
Voordelen: Well they said I put a dent in the hood. First off it’s where hood goes down in the corner and it’s bent a little. The only way too notice is from 1 foot away, At three feet u can’t see anything, Then the girl is like u did this n we’re gonna charge u 500, I’m like how could I have down this cuz cuz there no other marks around the location, u can clearly tell when somebody closed that it got caught n bent in that area. Meanwhile I’m arguing with this girl n the next people behind that we’re gonna rent the car did not even see the what I was talking about even from a foot away, They were like omg this is unnoticeable. Meanwhile my flight was leaving in one hour, so I had to go. There are other car rental places in Olympia, WA, So b aware n there is one right before u down the lane to them that I would use instead of them.. Funny part of story was that the girl kept saying it was the roof of the car n it was the hood, I corrected her probably six times. Big difference between hood n roof of a Kia
Nadelen: Don’t charge me 500 for something I didn’t do.
beoordeling van
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8,0
Voordelen: Yes...the staff were friendly and very good!!
Nadelen: They were the best they could ever be.
beoordeling van
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8,4
Voordelen: The upgrade from a smallish RAV4 to a full size Tahoe for the same price was impressive. Enterprise rarely fails
Nadelen: candy wrappers for the previous driver stashed in the back seat cubby holes.
beoordeling van
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7,6
Pick up was a very long and confusing wait.
Voordelen: The representative was very helpful and apologetic .
Nadelen: There was no room to wait inside and the outside area was very incondusive for a wait such as we had.
beoordeling van
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4,4
Nadelen: Booked on line for $678.00+/- with a total cost of $750.00+/-. Total cost was $911.00=/- Then was told this was for extra fees such as WA State rental tax, etc. Traveling to Oregon with unlimited miles. Came back and was told I went over 400 miles and would owe another $400.00. Why would I limit it to 400 miles? They did not charge me for the extra miles.
beoordeling van
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2,8
In the Parking Lot
Voordelen: I wasn't late to work.
Nadelen: Met me outside in the parking lot, used an ipad to check me in: OK Needed my licence and credit card: Its been raining, its wet outside, my arms are full. I have to put my bags on the ground. Gave me a Toyota that had not been cleaned. Dirt on the back seats, debris on the floor. I'm told "Oooops! Wait here." Returns with keys to a "free upgrade" an SUV (GAS HOG). Realized later I was overcharged. Called to ask : "Sometimes that happens - did you checked in on the ipad?" The SUV is a Jeep, clunky and uncomfortable. I tried to swap it out later in the week. Learned this location owns their vehicles & don't always have the options that show up on websites.
beoordeling van
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5,6
Voordelen: good customer service
Nadelen: Gave me a car that was bigger than the one I rented. More gas money.
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