Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
4,0
Voordelen: Picking up the vehicle was quick and easy.
Nadelen: The rental car itself had not been serviced. It was the base model and very generic. We asked for a gas efficient midsize SUV; similar to a Toyota or Honda. We received a Jeep and we barely made it 200 miles before filling up. During a 450 mile trip; that is ridiculous.
beoordeling van
-
2,0
Enterprise can not be depended on!
Nadelen: Enterprise called me 1 hr. before I was to pick up my car and said they had no cars "in my classification" to rent to me - not to come. I called the next closest office, and they had cars available - at twice the rate! The office I had my rental reserved at did nothing to go just a few miles down the road and secure a car to fulfill my reservation. Unfortunately, it was also one hour before all "city offices" closed, and I could not get another rental. This is the 3rd time this year that Enterprise in Charlotte/Pineville, NC has failed to fulfill a reservation for me. They also refused to pick my daughter up when we were forced to use them for insurance purposes. They claimed there was another office 2 miles closer - but it was out of cars! My daughter had to take Uber to go get the car - for a 2 mile difference. This company was built on good customer service. Now they stink!
beoordeling van
-
9,2
Enterprise was Great!
Voordelen: Quick service when I went to pick up the car Simple process and the on site agent was knowledgeable and accommodating. Excellent team!
Nadelen: What I didn't like has nothing to do with Enterprise really. I rented a Dodge Dart. It was difficult to see out of and the seats were uncomfortable. In a way this is a positive as well because I know now to never buy a Dodge Dart! To be fair, I had back surgery a year ago and getting comfortable in a car is no easy task.
beoordeling van
-
4,0
Voordelen: Le ramassage du véhicule a été rapide et facile.
Nadelen: La voiture de location elle-même n'avait pas été entretenue. C'était le modèle de base et très générique. Nous avons demandé un SUV moyen à faible consommation de gaz, semblable à une Toyota ou une Honda. Nous avons reçu une jeep et nous l'avons à peine fait 200 milles avant de remplir. Pendant un voyage de 450 miles, c'est ridicule.
beoordeling van
-
9,2
L'entreprise était formidable!
Voordelen: Service rapide quand je suis allé chercher la voiture Simple processus et l'agent sur place était bien informé et accommodant. Excellente équipe!
Nadelen: Ce que je n'ai pas aimé n'a rien à voir avec l'entreprise vraiment. J'ai loué une Dodge Dart. Il était difficile de le voir et les sièges étaient inconfortables. D'une certaine façon, c'est un positif aussi bien parce que je sais maintenant de ne jamais acheter une Dodge Dart! Pour être juste, j'ai eu la chirurgie de retour il y a un an et se sentir à l'aise dans une voiture n'est pas une tâche facile.
beoordeling van
-
9,2
Enterprise was Great!
Voordelen: Quick service when I went to pick up the car Simple process and the on site agent was knowledgeable and accommodating. Excellent team!
Nadelen: What I didn't like has nothing to do with Enterprise really. I rented a Dodge Dart. It was difficult to see out of and the seats were uncomfortable. In a way this is a positive as well because I know now to never buy a Dodge Dart! To be fair, I had back surgery a year ago and getting comfortable in a car is no easy task.
beoordeling van
-
9,2
L'entreprise était formidable!
Voordelen: Service rapide quand je suis allé chercher la voiture Simple processus et l'agent sur place était bien informé et accommodant. Excellente équipe!
Nadelen: Ce que je n'ai pas aimé n'a rien à voir avec l'entreprise vraiment. J'ai loué une Dodge Dart. Il était difficile de le voir et les sièges étaient inconfortables. D'une certaine façon, c'est un positif aussi bien parce que je sais maintenant de ne jamais acheter une Dodge Dart! Pour être juste, j'ai eu la chirurgie de retour il y a un an et se sentir à l'aise dans une voiture n'est pas une tâche facile.
beoordeling van
-
4,0
Voordelen: Picking up the vehicle was quick and easy.
Nadelen: The rental car itself had not been serviced. It was the base model and very generic. We asked for a gas efficient midsize SUV; similar to a Toyota or Honda. We received a Jeep and we barely made it 200 miles before filling up. During a 450 mile trip; that is ridiculous.
beoordeling van
-
2,0
Enterprise can not be depended on!
Nadelen: Enterprise called me 1 hr. before I was to pick up my car and said they had no cars "in my classification" to rent to me - not to come. I called the next closest office, and they had cars available - at twice the rate! The office I had my rental reserved at did nothing to go just a few miles down the road and secure a car to fulfill my reservation. Unfortunately, it was also one hour before all "city offices" closed, and I could not get another rental. This is the 3rd time this year that Enterprise in Charlotte/Pineville, NC has failed to fulfill a reservation for me. They also refused to pick my daughter up when we were forced to use them for insurance purposes. They claimed there was another office 2 miles closer - but it was out of cars! My daughter had to take Uber to go get the car - for a 2 mile difference. This company was built on good customer service. Now they stink!
beoordeling van
-
4,0
Voordelen: Le ramassage du véhicule a été rapide et facile.
Nadelen: La voiture de location elle-même n'avait pas été entretenue. C'était le modèle de base et très générique. Nous avons demandé un SUV moyen à faible consommation de gaz, semblable à une Toyota ou une Honda. Nous avons reçu une jeep et nous l'avons à peine fait 200 milles avant de remplir. Pendant un voyage de 450 miles, c'est ridicule.
beoordeling van
