Rockville autoverhuur

Convenient, fast, and a bargain

Voordelen: Got a great deal for a four-weekday rental, close to my home. I was in and out in ten minutes.

Would rent from them again.

Voordelen: Got a nice looking, gas saving, compact vehicle for a good price. The attendant was knowledgeable and fast.

Nadelen: No comments

customer service

Voordelen: 1-Costumer service 2-Quality of the car 3-Rental rate per day 4-Insurance rate per day 5-Closeness to the airport I go back for sure

Pleasure doing business

Voordelen: The staff took concierge level care of me, tracking down the phone number for my insurance company, traveling the endless phone tree, and persisting through misinformation to reach an agent and get the insurance coverage information needed to approve the rental. The price was excellent and they even charged less than quoted when I was unexpectedly able to return the car 5 hours earlier than planned. I was given a KIA Soul, which didn't thrill me since it looks boxy and unsexy. But the NextCar guy confidently said people like them, so I took his word and did enjoy the car as he expected. It was quiet, smooth to operate, handled beautifully on turns and made frugal use of my gas money.

Nadelen: I probably have my own relative inexperience to blame for being less prepared than I should have been for providing the insurance information. Most of the other rental places I have dealt with just check the box on the form without checking to validate the coverage. I actually respect the company for their responsible policy of verification. And once the information is in their system, future transactions are a breeze. I saw customers move seamlessly through their rental process and expect the same thing for myself next time because I definitely will be a repeat customer.

Great customer service

Voordelen: Flexibility to return the car at nearby location. Very reasonable rates for a compact rental.