Recente beoordelingen
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- Neutraal
- Negatief
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10,0
Voordelen: The staff was very friendly and helpful
beoordeling van
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2,0
Voordelen: Nothing
Nadelen: Idiot counter help. "Full-Size" car was far to small to either I or my wife to rive Ended up driving our own car 1200 miles
beoordeling van
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10,0
Great group of people
Voordelen: The location in Springfield is run by a great group of people. I messed up my reservation and booked it to begin a day later than I needed, they were quickly able to get me a car, on the date I actually needed it despite my error. They did all of this while, short staffed dealing with multiple issues! And they all kept smiling. I will rent only from this branch when I come in town next time!
Nadelen: NOTHING!
beoordeling van
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7,6
Generally satisfactory...
Voordelen: Everything went ok except for the fuel problem...
Nadelen: The off-airport site placed me in a car quickly, but the fuel tank was on 1/4, which meant I had to stop at a gas station en route to my meeting, and had to guess how much fuel to put in to get back to 1/4 by the end of my trip. I happened to guess well, otherwise I would have had to stop twice for fuel for a day trip.
beoordeling van
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10,0
Fast attentive service
Voordelen: This has become my preferred off airport location to rent. Service has always been quick and the employees are always attentive to customers coming in, who has been helped and who is waiting. Have received a ride home without complaint. Folks get upset when their model isn't available or walk ins are turned away but this is the business. Make a reservation and you're in good hands.
beoordeling van
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10,0
Always a pleasure!
Voordelen: Great team super efficient and knowledgeable. Great service.
beoordeling van
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10,0
Great team in Springfield VA
Voordelen: Nice people who have their act together here. Always a pleasure.
beoordeling van
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10,0
Great team in Springfield, VA
Voordelen: Love these guys! Friendly, professional, and super efficient. I don't even bother comparing anymore when looking online; I know I'll be well taken care of here!
Nadelen: None whatsoever..this team (and this company) really has it together!
beoordeling van
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6,0
Be clear.
Voordelen: When I rent a car through Kayak, please be clear about WHERE the car is rented from. I get to the airport rental facility and find out that my reservation is for a different facility an hour away! Of course, to rent from the closer facility means MORE MONEY! This was the second time that mix up occurred.
beoordeling van
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10,0
Incredible Customer Service
Voordelen: I was able to pick up my reservation after COB on a Friday afternoon. They were great. The manager John is exceptional.
beoordeling van
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2,0
Voordelen: Rien
Nadelen: Aide au compteur d'idiot. La voiture "pleine grandeur" était loin d'être petite à moi ou à ma femme pour avoir Atterri A Fini par conduire notre propre voiture à 1200 miles
beoordeling van
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10,0
Super groupe de personnes
Voordelen: L'emplacement à Springfield est géré par un grand groupe de personnes. J'ai bousillé ma réservation et l'ai réservé pour commencer une journée plus tard que nécessaire, ils ont été rapidement en mesure de me faire une voiture, à la date où j'en ai vraiment besoin malgré mon erreur. Ils ont tout fait pendant que, peu de personnel s'occupe de plusieurs questions! Et ils ont tous continué à sourire. Je ne vais louer que de cette succursale quand je viens en ville la prochaine fois!
Nadelen: RIEN !
beoordeling van
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10,0
Voordelen: The staff was very friendly and helpful
beoordeling van
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10,0
Great group of people
Voordelen: The location in Springfield is run by a great group of people. I messed up my reservation and booked it to begin a day later than I needed, they were quickly able to get me a car, on the date I actually needed it despite my error. They did all of this while, short staffed dealing with multiple issues! And they all kept smiling. I will rent only from this branch when I come in town next time!
Nadelen: NOTHING!
beoordeling van
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10,0
Fast attentive service
Voordelen: This has become my preferred off airport location to rent. Service has always been quick and the employees are always attentive to customers coming in, who has been helped and who is waiting. Have received a ride home without complaint. Folks get upset when their model isn't available or walk ins are turned away but this is the business. Make a reservation and you're in good hands.
beoordeling van
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10,0
Always a pleasure!
Voordelen: Great team super efficient and knowledgeable. Great service.
beoordeling van
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10,0
Great team in Springfield VA
Voordelen: Nice people who have their act together here. Always a pleasure.
beoordeling van
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10,0
Great team in Springfield, VA
Voordelen: Love these guys! Friendly, professional, and super efficient. I don't even bother comparing anymore when looking online; I know I'll be well taken care of here!
Nadelen: None whatsoever..this team (and this company) really has it together!
beoordeling van
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10,0
Incredible Customer Service
Voordelen: I was able to pick up my reservation after COB on a Friday afternoon. They were great. The manager John is exceptional.
beoordeling van
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10,0
Super groupe de personnes
Voordelen: L'emplacement à Springfield est géré par un grand groupe de personnes. J'ai bousillé ma réservation et l'ai réservé pour commencer une journée plus tard que nécessaire, ils ont été rapidement en mesure de me faire une voiture, à la date où j'en ai vraiment besoin malgré mon erreur. Ils ont tout fait pendant que, peu de personnel s'occupe de plusieurs questions! Et ils ont tous continué à sourire. Je ne vais louer que de cette succursale quand je viens en ville la prochaine fois!
Nadelen: RIEN !
beoordeling van
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2,0
Voordelen: Nothing
Nadelen: Idiot counter help. "Full-Size" car was far to small to either I or my wife to rive Ended up driving our own car 1200 miles
beoordeling van
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6,0
Be clear.
Voordelen: When I rent a car through Kayak, please be clear about WHERE the car is rented from. I get to the airport rental facility and find out that my reservation is for a different facility an hour away! Of course, to rent from the closer facility means MORE MONEY! This was the second time that mix up occurred.
beoordeling van
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2,0
Voordelen: Rien
Nadelen: Aide au compteur d'idiot. La voiture "pleine grandeur" était loin d'être petite à moi ou à ma femme pour avoir Atterri A Fini par conduire notre propre voiture à 1200 miles
beoordeling van
