Vienna autoverhuur

Voordelen: The staff was nice enough.

Nadelen: literally everything could have been better. The car we reserved wasn't there, so they told us they had to put us in a compact. We had a seven hour drive. At first, we got in the car since that was all they said they had. It was gross. The interior was grungy and the car had clearly been smoked in. Additionally, there were six or seven other vehicles sitting there that we could have chosen. We went back inside and asked why they weren't offered, and all they said was they'd give us six dollars off the rental. I told them to refund the trip and that we would go somewhere else. We ended up going to Avis a couple blocks away. Yes, it was more expensive, but I would rather pay more for what I want than less for the polar opposite of what I want or need.

Voordelen: The staff called two hours before our scheduled vehicle pick up time to tell us they had no vehicle for us and no options. I’m not sure how we could have gotten a reservation confirmation, but no car. It put my wife and me in a terrible bind, and not a pleasant experience.

Nadelen: If they actually had a car for us, or had declined our reservation due to no available vehicle from the start.

Nadelen: I ended up not renting the car so I can't comment on the drop off location.

Voordelen: Le personnel a appelé deux heures avant notre heure de ramassage prévue pour nous dire qu'ils n'avaient pas de véhicule pour nous et aucune option. Je ne suis pas sûr de la façon dont nous aurions pu obtenir une confirmation de réservation, mais pas de voiture. Cela a mis ma femme et moi dans un lien terrible, et pas une expérience agréable.

Nadelen: S'ils avaient une voiture pour nous, ou avait refusé notre réservation en raison de l'absence de véhicule disponible dès le début.