West Palm Beach autoverhuur

Voordelen: Extremely slow, seemed lost and very disorganized. Took over 2 1/2 hours for shuttle pick up and check in. I turned in the vehicle a day early so I wouldn’t have to be late for my flight because I was afraid of my wait time to turn the car in, thankfully I was the only one at drop off that morning but still had a small wait.

Nadelen: Everything, you cannot get through the phone no matter what extension you click for, need to be prepared, organized, good customer service and made aware of what exactly is required at time of check in especially for out of state travelers. Perhaps more than 2 people running the entire business from shuttle transportation, phones, pickup & dropping off cars and check in.

Voordelen: Nothing, literally nothing. The staff was rude, unhelpful and unprofessional, and the customer service was useless. The only time I’ll ever use “easirent” and “happy” in the same Sentence is when I’m saying (Hopefully in the very near future) “I’m so happy easirent went bankrupt so they can stop stealing people’s money and time”

Nadelen: Only thing that could have been better is if this company didn’t exist. They let me set up a reservation for a car rental at 7 am but when I got there they had a sign up that said they didn’t open until 9. There was no prior notice of this and so I was 2 hours late to my event because I waited around for these unprofessional people. Their customer service is whoever is on shift that day at the little whole in the wall window they rent out so I couldn’t even call to see where they were or why I was being forced to wait two hours past when my reservation was for. This company is a mess and a joke and a scam and if there’s one thing I want to be known for in this life, it’s warning you to NEVER use this company.

Nadelen: I cancelled this reservation on February 5 and received a receipt saying just that at that time. For some reason, you folks at Kayak aren't aware of that. I also received other reminders that I had an upcoming rental, which led me to worry for a few moments that I had not cancelled and would be charged for the rental. Not great peace of mind.

Voordelen: The car ran. That’s literally all I liked about this experience.

Nadelen: EVERYTHING could have been better. This was a HORRIBLE experience. I waited for over an hour for my car, even with a reservation. The staff was incredibly inefficient. Every single customer was upset, some even in tears. The staff was very rude to everyone, going so far as to laugh at some customers. There was no system to getting the cars. I got no receipt. I got no paperwork. I called to get it and the lady in customer service was SO rude. Even the drop off was a bad experience since they literally stood around trying to figure it out. I HIGHLY recommend staying as far away as possible from this company. After probably a hundred rentals, this was by far the worst.

Voordelen: Never again! I also heard this repeated multiple times by multiple people waiting for their rental

Voordelen: Staff was friendly but not capable of handling the demand of its clientele properly.

Nadelen: Management is a big problem with this franchise; Poorly trained and unprepared to fulfill the basic demands of putting people into rental cars.