Wilmington autoverhuur

Voordelen: Nice vehicle. Just what we needed

Nadelen: The idea that they charge $10 a gallon for gas is incredible

Dollar/ Managers Choice

Voordelen: I was more than satisfied with getting a brand new Dodge Ram with my choice of renting with manger's choice. I figured I would end up with some small unattractive car when I signed up not knowing the vehicle I would be given. I was dead wrong. Got the pick up which was perfect because I was traveling with tools.

Nadelen: Everything was great except this was my first time renting a car, much less through Dollar. Picking up the vehicle went fast and I was on my way. I was informed exactly how to return the vehicle except the day, time and location. It was pouring rain when I arrived back and was getting picked up by a friend. Since I had so much luggage, I parked in the rent lot and filled out the form so I could just put the key on the drop box. All this was fine except my paper work said my rental had temporary tags when it actually had Tennessee tags. Still no problem. I went inside to drop off the key and there was no one at the desk. Which isn't a problem since I'm putting the key in the drop box but it was my first time doing so. I just hope I did everything correctly and don't get some crazy charge for not dropping the key or filling out paperwork the right way. But, I will definitely be using this service again. (As long as I don't get some crazy charge for filling out paperwork wrong)

Voordelen: The customer service rep was extremely nice and professional

Nadelen: We were one hour early for our "reserved" car and was told it was not yet available but of course we could upgrade for an additional cost

Different expectations

Voordelen: Manager Kelly and two front desk guys were very friendly and efficient. The car was new and immaculate. The base price was quite reasonable.

Nadelen: Had to rent due to my own car being in repair shop. Requested an economy or compact because I wanted a small car. Only one car was available at this locatiopn and that was a Jeep Renegade, which - while small - was too big for me. For example, the side view mirrors are so big they blocked my view. Only alternative was a pick-up truck. (My personal car is a Honda Fit.) The taxes and fees at this airport facility are simply outrageous, and were almost as much as the rental itself. Can’t wait to return the car and get my own back!

Voordelen: Véhicule agréable. Juste ce dont nous avons besoin

Nadelen: L'idée qu'ils facturent $10 le gallon pour le gaz est incroyable

Voordelen: Le représentant du service à la clientèle était extrêmement gentil et professionnel

Nadelen: Nous étions une heure plus tôt pour notre voiture "réservée" et on nous a dit qu'elle n'était pas encore disponible, mais bien sûr on pourrait faire un surclassement pour un coût supplémentaire