Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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8,8
Voordelen: Car was clean, good gas mileage
Nadelen: Informing me of large $200 deposit and staff was kinda rude with the Lysol.
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3,6
Voordelen: Drop off very easy
Nadelen: Didn't have the car I reserved available because they overbooked and a "glitch" in their system (bull). Was forced to pay extra for an "upgrade" to rent, unless I wanted to "wait around" for when a car would show up. What's the point of reservations then!?
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8,0
Voordelen: Yes, very friendly and helpful. Very good experience
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6,0
Poor Customer Service
Nadelen: After driving an hour to get to the car rental outlet, when I arrived to pick up my economy car, they told me that they had no cars and suggested that I drive to Auburn, about another 45 minutes away. I was stunned as I only made work appointments in SF for the next day based on having a rental car. They did not call the Auburn outlet to see if they had cars. Eventually they gave me a van but they charged me an extra $12 - $14 / day for the van. I called Hertz about this and they said I needed to talk to the Hertz outlet and they could adjust the billing. The Hertz outlet said they could not/would not adjust it. Additionally the van got about 25 miles to the gallon rather than 35 mi to gallon. When I returned the van and tried to talk to the manager about it I was met with a brick wall. Won't go there again. Very unhappy. I have rented from them 4 or 5 times in the past. Too bad.
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10,0
Voordelen: It was quick and easy I was in and fast
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3,6
Voordelen: Dépôt très facile
Nadelen: Je n'avais pas la voiture que j'avais réservée parce qu'ils ont surréservé et un "fossé" dans leur système (bull). J'ai été obligé de payer un supplément pour un "surclassement" à louer, à moins que je voulais "attendre autour" pour quand une voiture s'affiche. Alors, quel est le point de réserver ?
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8,0
Voordelen: Oui, très sympa et serviable. Très bon séjour
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10,0
Voordelen: C'était facile et rapide j'étais reparti rapidement
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10,0
Voordelen: Het was snel en eenvoudig was ik in en snel
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8,8
Voordelen: Car was clean, good gas mileage
Nadelen: Informing me of large $200 deposit and staff was kinda rude with the Lysol.
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10,0
Voordelen: It was quick and easy I was in and fast
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10,0
Voordelen: C'était facile et rapide j'étais reparti rapidement
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10,0
Voordelen: Het was snel en eenvoudig was ik in en snel
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3,6
Voordelen: Drop off very easy
Nadelen: Didn't have the car I reserved available because they overbooked and a "glitch" in their system (bull). Was forced to pay extra for an "upgrade" to rent, unless I wanted to "wait around" for when a car would show up. What's the point of reservations then!?
beoordeling van
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6,0
Poor Customer Service
Nadelen: After driving an hour to get to the car rental outlet, when I arrived to pick up my economy car, they told me that they had no cars and suggested that I drive to Auburn, about another 45 minutes away. I was stunned as I only made work appointments in SF for the next day based on having a rental car. They did not call the Auburn outlet to see if they had cars. Eventually they gave me a van but they charged me an extra $12 - $14 / day for the van. I called Hertz about this and they said I needed to talk to the Hertz outlet and they could adjust the billing. The Hertz outlet said they could not/would not adjust it. Additionally the van got about 25 miles to the gallon rather than 35 mi to gallon. When I returned the van and tried to talk to the manager about it I was met with a brick wall. Won't go there again. Very unhappy. I have rented from them 4 or 5 times in the past. Too bad.
beoordeling van
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3,6
Voordelen: Dépôt très facile
Nadelen: Je n'avais pas la voiture que j'avais réservée parce qu'ils ont surréservé et un "fossé" dans leur système (bull). J'ai été obligé de payer un supplément pour un "surclassement" à louer, à moins que je voulais "attendre autour" pour quand une voiture s'affiche. Alors, quel est le point de réserver ?
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