Novotel New York Times Square

Definitely STAY AWAY from that place!!

Nothing.

Definitely STAY AWAY from that place!! I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason. Overall: WAY overpriced hotel for the way it is, HORRIBLE "costumer service" from most of the stuff here, no room delivery after 11:30pm (really?!), No parking space, Spent almost $300/night for the room doesn't even have tube. It's not a hotel, it's bullshit!.

la vue sur time square. Chambre bien insonorisée. Bonne literie. grande salle de bain. belle salle de fitness

wifi a 10usd petit déjeuner a 22 usd dépot de bagages a 1usd piece

la situation géographique.

The location was brilliant and the hotel was lovely. The view of the lights is great. That is why I picked this hotel.

I picked the hotel because of the view of the lights from the restaurant and it was taking my partner away for birthday. In saying this we never sat in the restaurant because we had breakfast one morning and it cost us 50 dollars for one fry and cereal. I felt it was absolutely disgraceful. It was a lovely looking hotel and location was great but i would not stay there again as we spent more time out of it becausde it was way too expensive.

Poor staff attitude made stay horrible

Nous avons apprécié la localisation de l hotel et la vue sur Broadway et ny. Bon buffet de petit déjeuner

Le wifi payant et cher, malgré le prix élevé des chambres

sa situation et la superbe vue depuis notre chambre,le calme général, les services et renseignements touristiques du concierge,la possibilité d'utiliser les ordinateurs, le café disponible du matin.

Nous avons beaucoup apprécié sa localisation, au coeur de Times Square, et la présence de personnel parlant le français, un plus lorsqu'on ne maîtrise pas parfaitement l'anglais.

Le système de chauffage, réglage impossible, beaucoup trop chaud - le petit déjeuner consistant mais très cher