Hotels in Eagan

Voordelen:: Many issues with this property with poorly maintained Pool and Hot Tub. Many overlooked simple fix maintenance issues in the room. And personally overheard phone conversations of overnight and weekend staff using profanity throughout their calls

Nadelen:: Departing early on my final day there!

Voordelen:: the lady at the front desk

Nadelen:: The hot tub was not hot the fridge did not work all my food went bad they had no towels in pool area and my remote did not work then they moved my room and not 1 towel in the room had to go get the old towels out the old room smh it smells like mold

Voordelen:: The staff is cool and everybody minds her own business

Nadelen:: No

Voordelen:: Nothing. Left after being unable to find a clean room.

Nadelen:: DIRTY!! I refused to stay there and found another place to stay on my own. Air filters were full of dust, floors were not adequately vacuumed. One room had a dead spider in a web, one smelled. Looked at 5 rooms and decided that was ridiculous and left.

Voordelen:: Nothing it was a horrible stay and the rooms were disgusting not even cleaned.

Nadelen:: Everything

Voordelen:: The staff the comfort of the room

Nadelen:: No

Voordelen:: Nothing it was drug infested motel

Nadelen:: Will never go back

Voordelen:: Nothing

Nadelen:: This hotel had bed bugs that I saw with my own eyes and compalined about them to hotel and they did nothing but offer me a different room no thanks I have the bites to prove it

Nadelen:: Found bed bugs in the room after being there for 4 days and all they would do is give a free night in a different room. Would not give any refunds.

Voordelen:: NOTHING

Nadelen:: It was filthy the room had bed bugs the staff was rude i was very disappointed i had to leave the hotel because they refused to change my room i will never go back there again

Voordelen:: The room

Nadelen:: The housekeeping

Voordelen:: The price. And there's a ppl and hit run. And hotel employee at the front desk is thw best!

Nadelen:: House keeping needs improvement

Voordelen:: Le personnel était sympa et courtois. J'ai pu quitter la chambre en retard en raison de circonstances imprévues.

Nadelen:: J'ai séjourné dans cet hôtel plusieurs fois et honnêtement, il n'y a rien que je n'ai pas aimé cette fois-ci.

Voordelen:: Propre, moderne, bien situé

Voordelen:: Le personnel est très sympa. Bons lits confortables Petit déjeuner gratuit Bien situé, pratique Les aménagements de la chambre (mini-réfrigérateur).

Nadelen:: télévision par câble dans la chambre ne fonctionnait pas très bien

Voordelen:: Zeer vriendelijk personeel. Comfortabele bedden Gratis ontbijt Locatie-gemak Kamer voorzieningen (mini-koelkast)

Nadelen:: TV of in een kabel-systeem werkte niet goed

Voordelen:: Le. Une température était très variable. Chaud pour le froid et en quelques secondes. Nous n'avons pas eu notre réveil téléphonique. Sinon, nous avons été satisfaits. Le petit déjeuner était très bon. Des oeufs, des pommes de terre, saucisse. Nous avons eu une gratuite Mall of America carnet de bons.

Voordelen:: De douche temperatuur was zeer variabel. Warm/ ijskoud en terug in een paar seconden. We kregen niet onze wake up call. Verder waren we blij met alles. Het ontbijt was geweldig. Eieren, aardappelen en worst.

Nadelen:: We missed not having a pool.

Voordelen:: There was a problem after booking on KAYAK that the hotel was not notified of our arrival before we got there and we were given a reservation number that did not work. The staff was very competent in asking for what they needed and making multiple calls with getaroom.com (the customer service agent pervaded by the reservation by KAYAK) to ensure our booking on my behalf. Even though it took 20 minutes or more to check in, I never once was pressured to take care of the situation myself and they were concerned about me being double-billed should they just give me a room and take care of it later. They handled the process with perfection in a frustrating situation for a customer. I also loved the comfort of the bed!

Nadelen:: The TV in the room used settings making the picture too big for the screen, and I couldn't figure out how to fix it, but I did not seek help from the hotel to resolve the issue.

Voordelen:: Nice full breakfast included in your stay.

Nadelen:: Our room wasn't clean the following day after being out all day. Should have a better check list to make sure all rooms are cleaned. We returned to our room around midnight and was very disappointed. Luckily, the night front desk lady gave us clean towels.

Nadelen:: Walls are a little thin. Heard the neighbours radio at 445,called the front desk and they told us they would check it out. An hour later we could still hear it. Called again and the front desk said they would have their shuttle driver check it out. Lost a lot of sleep that night.

Nadelen:: Le petit déjeuner qui stop à 9 heures, c'est trop tôt, ensuite, Je pense que le personnel de chambre vient trop souvent frapper à la porte toute la matinée, on est dérangé.

Voordelen:: There was a minor problem with the air conditioning in our room. They were so fast in getting us a different room. Very polite! I've told everyone I know about the great experience.

Nadelen:: Not a thing

Voordelen:: Great value for the money. Liked the shuttle to Mall of America.

Nadelen:: no

Voordelen:: Internet access in room.

Voordelen:: I liked that there was a hot breakfast and that there was a fridge and microwave in the room.

Nadelen:: The eggs were disgusting. Hard boiled eggs would be a much easier and better solution. Surprised to see an old school tv in the room!

Voordelen:: The coffee was horrible. Either in room or lounge. Otherwise nice lounge and computer access. We went out for brkfst instead. Please write at least 15 words

Voordelen:: Free Shuttles, friendly, big rooms.

Nadelen::

Voordelen:: Minneapolis was a stopover for us, so it was convenient that this hotel was not far from the airport

Nadelen:: n/a

Nadelen:: Les chambres étaient sales. Il a peut-être été passé sous vide, mais les robinets avaient de grandes quantités de dépôts de calcium accumulés. La moquette dans la chambre et les couloirs n'étaient pas en bon état. La peinture sur les murs tombait. À l'intérieur des voies de la porte des ascenseurs, vous pourriez voir d'énormes tas de saletés. J'y ai passé deux nuits et le service d'étage n'a pas fait mon lit ou n'a pas été nettoyé entre les jours. C'était très décevant par rapport aux autres hôtels Wyndham où j'ai séjourné dans le passé.

Voordelen:: Le personnel s'est montré chaleureux et arrangeant.

Nadelen:: La chambre était un peu sombre et la télévision ne marchait pas

Voordelen:: Price was great, bed was decent. Room was clean, but small which was fine for a place to sleep which is all I needed it for. Breakfast was decent nothing fancy but enough I was content.

Nadelen:: The shower head was really useless. I work with my hands with oil and the like. I got into the shower and the water really had no power and minimal amount of water came out. Temps were gold but if you can't get wet it dosent do anything good for you

Voordelen:: i absolutely enjoyed its centralized location to so many attractions we were within 15 miles of the mall the zoo and even within reasonable distance from Mickeys Diner

Nadelen:: the room smelled like a wet ashtray even being on the first floorand clearly marked no smoking signs thankfully it didnt trigger my daughters asthma

Nadelen:: I usually don't stay at anything less then 4 stars. I was in Minneapolis on business and the weather was bad so I decided to stay the night instead of driving back to my home state of Iowa. I have rewards at Mariott and Hilton. The Hilton Garden Inn was full. There were not many options. I had never stayed at a Microtel and thought that surely the room would be clean. The lobby was dirty and it didn't end there. The room smelled of dirty feet and the blankets had cigarette holes in the blankets. The mattress was horrible. Would have had better sleep on a air mattress. Do not bother people. Better options in Twin Cities.

Voordelen:: The room was clean, had a flat screen TV, we could control the temperature in the room, and it had a complimentary breakfast. It was located near Sam's Club and was just an exit away from some shopping.

Nadelen:: You could hear planes flying overhead both day and night, the room size was very small, and there wasn't a place to eat the breakfast downstairs. We had to bring the food up to our room.

Voordelen:: The location was perfect for where I needed to be for some personal business. The price I paid was discounted from the regular price. I think it was an okay value for the money I paid.

Nadelen:: Smaller than expected room size but I guess that's why they call it a microtel. Could hear my neighbors cell phone ringing/buzzing as the night stand it was setting on was attached to the wall. No refrigerator in the room so do not plan on bringing food or beverages back to the room.

Voordelen:: Le personnel était super, très sympa et arrangeant. Les chambres étaient propres et très confortables. Emplacement calme. Nous y retournerons l'année prochaine !!

Nadelen:: Le parking n'était pas mal mais n'était pas génial, il fallait se garer à l'autre bout de notre chambre. Le petit déjeuner n'était pas terrible non plus, mais pas si génial. Je n'ai pas eu beaucoup de choix pour les clients sans gluten.

Voordelen:: Personnel sympathique

Nadelen:: La chambre avait une odeur horrible.

Voordelen:: The distance to a Walmart and restaurants is not very bad.

Nadelen:: The bathroom was filthy. Hair all over inside the tub, the shower curtain was full of dirty finger prints, the toilet had not been cleaned. The freezer and fridge had hair and dirt in them. The carpet was stained. The bed was very small, the room was tiny and it looked nothing like the pictures online. The front desk was very rude and the lobby was dirty. The breakfast was a joke. My husband and I would have rather stayed at a Motel 6 for the price we payed we could have doubled our nights there with much better service and the same size room! I would not recommend this hotel to anyone.

Voordelen:: Nothing. We left after 1 1/2 hours.

Nadelen:: Dirty.

Voordelen:: L'hôtel était propre et moderne. Le petit déjeuner était bon, il était très sûr et semblait être récemment rénové.

Nadelen:: Rien.

Voordelen:: Propre, récemment rénovée, très bon petit déjeuner, très calme

Voordelen:: Comfortable, clean, nice rooms with desk and closet space, good breakfast, friendly staff.

Nadelen:: No complaints!

Voordelen:: The beds are really comfortable. Front desk clerk very nice.

Nadelen:: I could not sit in the pool area, the chlorine smell is soooo strong it burns your eyes.

Nadelen:: Très bien

Voordelen:: Centre de remise en forme, piscine et petit déjeuner extraordinaire.

Nadelen:: Il n'y avait plus de lait, et je n'ai pas pu prendre un bol de céréales.

Voordelen:: Prix

Nadelen:: A besoin d'être rénovée.

Voordelen:: Le hall et la zone de piscine étaient très beaux. Le personnel était très sympathique et serviable.

Nadelen:: Les lits étaient inconfortables. Il y avait de la moisissure dans la salle de bain et une araignée. Très forte odeur de produits chimiques de piscine. Nous n'y retournerons pas.

Voordelen:: Personnel sympathique

Nadelen:: Il aurait pu être plus propre

Voordelen:: nage adultes de 22 h à 23 h

Nadelen:: buffet petit-déjeuner Nul

Voordelen:: J'ai adoré l'emplacement de la piscine et le café et l'eau toute la journée. Le personnel était très serviable et sympathique.

Voordelen:: The staff was excellent - very friendly and helpful. The rooms were clean and the beds and furniture were comfy. Everything seemed very clean - no mystery stains. It was nice that they had a large container of cold water with fresh lemons in the lobby that you could have at any time. The breakfast was fine - the usual hotel fare.

Nadelen:: They had mopped the entire lobby floor at once, so we couldn't avoid walking on wet areas. One person in our party has to worry about slipping and falling, so it would be better if they mopped half and left half dry for people to use.

Voordelen:: Room was clean and we had a mini fridge, microwave, desk, and dividing wall between living area and the bed. Shower had amazing pressure and great quality of water.

Nadelen:: Not enough parking because tour groups parked in parking lot because they stayed there before and after trip. We were told to park in handicap parking (as were the 4 people ahead of us). Breakfast was very unappetizing as the bananas were very brown, the oatmeal was watery...

Voordelen:: Le personnel était INCROYABLE !

Nadelen:: La salle de bains aurait pu être mieux équipée.

Voordelen:: J'ai beaucoup aimé la propreté des chambres et le personnel sympathique.

Nadelen:: J'aimerais des vrais verres dans les chambres. Il y avait des tasses. cela fait toute la différence pour moi.

Voordelen:: Le personnel était super, l'hôtel était propre.

Voordelen:: Le personnel était sympa et serviable. Ils nous ont donné des coupons pour un restaurant local.

Nadelen:: Je pouvais entendre les gens de l'étage du dessus, etc.

Voordelen:: prima hotel, met vriendelijke bediening, mooie kamers, goed ontbijt. Hotel goed bereikbaar langs snelweg en goede parkeergelegenheid met in de buurt voldoende gelegenheid tot eten buiten de deur.

Nadelen:: geen opmerkingen

Voordelen:: One of the drivers was very helpful helping me find a place to get food late at night.

Nadelen:: I was on a business trip and I checked in very late, almost midnight. I had to work the next morning and I went to bed. I was woken up at 2:30 am to the sound of someone trying to get into my room! Since I had the latch locked they couldn't open the door. I am a female and this was a bit scary. The next morning I went to the gym, which is a few treadmills they placed in a normal hotel room, it was very odd. I used the restroom in the "gym" and it was absolutely disgusting. There was bodily fluids and coffee was spilled and dried on the counter top, it looked like it had never been cleaned. When I was checking out I told a member of the staff that someone tried to get into my room in the middle of the night. She said they accidentally check guests into already occupied rooms ALL the time. I was very disappointed with my stay and will not be going back.

Voordelen:: Location

Nadelen:: Urine all over the toilet, which I ended up wiping up. Bathroom sink had I don't know what all over it. Bed sheets looked to have not been cleaned, full of crumbs and baby powder or something. Slept on top of sheets cause was to tired to argue with the front desk. Will never stay there again, definitely way over priced.

Voordelen:: Nous avons séjourné dans cet hôtel du 27 au 29 août pour le State Fair. Le personnel de l'hôtel était très sympathique. L'hôtel était propre. Le petit déjeuner aurait pu être un peu plus varié. Le personnel était très serviable et sympathique. Piscine était petite. Dans l'ensemble, c'était un très bon hôtel pour le prix.

Voordelen:: Bon hôtel pour une nuit

Nadelen:: les donuts étaient encore gelés et secs

Nadelen:: Jacuzzi salle humide

Voordelen:: Personne pour vous déranger lorsqu'on s'y trouve.

Nadelen:: Pas de restaurant dans le quartier.

Voordelen:: Fantastique, personnel attentionné. Propre, spacieux, moderne et des chambres confortables. Excellent service de navette Bonne nourriture et bons prix.

Voordelen:: Facile à trouver, confortable et très bien situé. La chambre était propre sur place et le service était rapide.

Nadelen:: Le personnel de la réception n'est pas le meilleur. Il semble qu'ils ne valorisent pas les affaires de Hotels.com. Ils m'ont aussi donné la mauvaise chambre et l'hôtel avait l'air d'avoir besoin d'être rénové.

Voordelen:: J'ai réservé de manière incorrecte pour le parc et le forfait Ride, mais la dame de la réception m'a donné la chambre. Elle n'avait pas à le faire, mais elle l'a fait !! Toujours propre et calme et le service d'étage était rapide et délicieux !

Voordelen:: Tout avait l'air propre.

Nadelen:: Le canapé-lit était un peu inconfortable.

Voordelen:: Everyone in the staff that we dealt we were awesome i don't think you could ask for a better hotel staff from the front desk ladies who were all very nice all of them!!! to the shuttle driver and the breakfast staff!! we had just spent 7 nights in the wilderness and it was very nice to see a staff that cared so much for the guests made the transition very easy and we forgot a wallet in the room and came back after already getting to the airport came back and the shuttle driver helped us look for it as well as the two front desk ladies so nice so awesome if I'm ever back in Minneapolis i will be coming back to this hotel theirs not enough words in the world to describe the friendliness of everybody there!!! thank you all so much!!

Voordelen:: The bed was comfortable and the bath/shower was nice. The facility included a pool and gym

Nadelen:: - Hotel is in flight path of airport - flights start at 4am. - No stores or restaurants within walking distance and coffee shop on-site is expensive. Found out breakfast wasn't included in my package. Even the less expensive hotels offer a continental breakfast. Tip: Be aware that upon arrival at airport, you have to call hotel for shuttle service. There was no indication of this on the reservation.

Voordelen:: Cheap with shuttle service to The airport, the mall of America, and local amenities.

Voordelen:: Shuttle service Snd staff were very nice and accommodating.

Voordelen:: The only thing I liked was the location

Nadelen:: The service was not very good. The rooms were not very cleaned when we arrived. There was a bad smell in the bedroom. We requested housekeeping and never cleaned our room. Stay away of this hotel

Voordelen:: Location right off highway, need food

Voordelen:: Great, beautiful Hotel. awesome breakfast! Great staff super helpful and loved the fire place outside. I do have to say it is the first hotel that I go to that the pool does not feel like it is all Clorox and the pool was just perfect temperature.

Voordelen:: Close to Mall of America and Outlet Mall, quiet location, clean, good breakfast options with plenty of staff to keep stocked and clean

Nadelen:: Nothing, would definitely stay here again

Voordelen:: It's just great all over! Everything is awesome!

Nadelen:: The employees at check in had problems with the card reader, and at checkout, the employees had difficulty with their POS terminal and were not able to get me a receipt.

Voordelen:: Nice breakfast. Clean room. Comfortable beds.

Nadelen:: The hot tub wasn't working.

Voordelen:: Hotel was clean, staff was friendly. Good breakfast, full kitchen in room. Location, 5 minutes to Mall of America, 15 minutes to Xcel Energy Centre. right off 35E, easy to find, free parking

Nadelen:: Sofa bed was not all that comfortable for sleeping, but I haven't found many that are.

Voordelen:: Late breakfast.

Nadelen:: No restroom in pool area. Only one elevator that was very slow. The hallway design is poor with lots of tight corners that makes it hard to get around with the luggage cart. Hotel badly needs an update.

Voordelen:: Very clean. Great staff. Great location.

Nadelen:: Did not like tv guide/remote. Blinds were hard to open/close.

Voordelen:: Staff was absolutely wonderful!!!!!!!

Nadelen:: Public bathrooms were disgusting. Our room was very clean!!!

Voordelen:: What's not to like? It was perfect.

Voordelen:: Very clean. Nice staff. Good breakfast.

Voordelen:: Cleanliness of the entire motel

Nadelen:: NO

Voordelen:: Very clean and modern rooms, very close to outlet shopping and Moa. Very good morning free breakfast.

Voordelen:: the breakfast

Nadelen:: the pool was really really small

Voordelen:: The motel was well lit parking and very clean lobby, hallways etc. Very nice workout room with plenty of equipment.

Nadelen:: Wish it had a hottub in swimming pool area.

Voordelen:: Felt welcomed upon entering the hotel. Rooms were clean as always.

Nadelen:: Everything was great.

Voordelen:: Location and it is a relatively new construction building

Nadelen:: The night staff is terrible, constantly making mistakes and don't care for customer service at all.

Nadelen:: The tile in the enterence was dirty and it showed on my white sox

Voordelen:: The gentleman that checked us in was very helpful and nice.

Nadelen:: One of the queens beds had dirty sheets when pulled covers back and had not been changed. That was gross. So we called front desk and we had to move to different room, which was necessary but inconvenient since we were ready for bed.

Voordelen:: Updated, clean rooms, good value with kitchenette.

Nadelen:: Parking lot not plowed, and I don't mean the day of a snowstorm. We checked in on a Friday night and it still wasn't plowed when we checked out on Sunday. No idea when it last snowed, but this was the only business in the area where it appears to have snowed. Dragging luggage through a few inches of snow was unnecessary.

Nadelen:: On n'a même pas pu louer la chambre. J'ai réservé sur le site Internet, mais un homme à la réception m'a dit "nous n'avons pas de carte de crédit", Donc j'ai été obligé d'aller ailleurs. (La carte de crédit était sur le bureau au fait)