Aurora autoverhuur

Voordelen: yes she was

Nadelen: Could have been clean.

Dissatisfied

Nadelen: It seemed easy enough to reserve a minivan. But when i telephoned a few days before my pick up date to confirm my reservation i was given the run around with regard to payment sources. I offered to put down a $1000 cash deposit on top of my debit card and was refused. I was told if i had a Costco membership they would accept my debit card payment

Had reservation was told too bad they didn't have any cars available!

Voordelen: Nothing

Nadelen: Rude customer service. Had a reservation and drove an hour to pick up the car and was told at first that they couldn't find the reservation and then when they found the reservation they told me they didn't have any cars and said there was nothing they can do. Very unprofessional and I will never give Hertz my business again

Voordelen: The car was pretty good overall and included Sirius XM radio. That was nice for traveling 4 hours.

Nadelen: They say there cars are smoke free, but ours smelled like smoke inside. Since people think it’s ok to smoke inside with the windows down, they don’t penalize people enough for smoking in these cars. So that’s a little disappointing.

Nadelen: They did not have a car the size of the one I requested in my Kayak reservation. The attendant did not tell me they would be charging me. Hertz charged me for an upgrade an additional $17, which I only saw on once I received my online bill.

Insatisfait

Nadelen: Il semblait assez facile de réserver un minibus. Mais quand j'ai téléphoné quelques jours avant ma date de prise en charge pour confirmer ma réservation j'ai été donné la course autour en ce qui concerne les sources de paiement. J'ai offert de déposer un dépôt en espèces de 1000 $ sur ma carte de débit et j'ai été refusé. On m'a dit si j'avais une adhésion Costco, ils accepteraient mon paiement par carte de débit