Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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9,2
Voordelen: Van was perfect and the rep called me to let me know that they had the vehicle I requested. they held it until I got there.
Nadelen: Car could have been cleaned a little better. It was recently returned so I understand not enough time was there for that.
beoordeling van
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2,0
BEWARE: Confirmation of a Reservation means ABSOLUTELY NOTHING!!
Nadelen: BEWARE: A confirmation of a reservation does not mean that you actually have a reservation. A confirmation is basically worthless. Reserved a car rental and then showed up to pick up the car and were told that they did not have any cars available. However, we immediately checked their website app and it showed that they did have cars available and there were in fact, many cars on their lot. We were told that they were for reservations the next day. We were traveling out of town for a funeral and were stuck with trying to make alternative transportation arrangements. I will NEVER AGAIN use Enterprise. They have horrible customer service. None of the agents nor the manager was willing to make amends or honor our reservation. I find it very ironic that if we had not honored our rental agreement we would have been penalized by having to still pay for the rental, however, there is no retribution if the rental car company breaks the agreement. Hotwire offered us $20 "Hot Bucks" towards our next rental. HA! Like I would ever!
beoordeling van
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10,0
Excellent Rental Service of Cartersville
Voordelen: Everything! Customer service was very good. They accommodated me in every fashion. I can count on rental service right at home.
Nadelen: Everything was great. There was nothing I didn't like.
beoordeling van
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10,0
Great
Voordelen: Fast and smooth process
beoordeling van
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2,0
Nadelen: They didn't have a car for me! Ended up missing my flight
beoordeling van
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6,0
Good folks, good value, nasty vehicle!
Voordelen: Really nice personnel. Good value.
Nadelen: The car was nasty. It smelled like an ashtray even though there are "no smoking" signs in the car. There were two cigarette butts in the floorboard so I know they did not vacuum the vehicle and I had to stop and get glass cleaner so my wife could see out of her side of the windshield.
beoordeling van
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10,0
Super Friendly
Voordelen: The staff at this location was super friendly and efficient. Will do business again with these guys anytime we have a rental car need.
beoordeling van
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2,0
sucked
Voordelen: Nothing
Nadelen: They didn't have a car for me when I arrived to pick it up. Service was rude.
beoordeling van
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9,2
Voordelen: Van était parfait et le représentant m'a appelé pour me faire savoir qu'ils avaient le véhicule que j'avais demandé. Ils l'ont tenu jusqu'à ce que j'y suis arrivé.
Nadelen: La voiture aurait pu être nettoyée un peu mieux. Il a été récemment retourné, donc je comprends que pas assez de temps était là pour cela.
beoordeling van
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9,2
Voordelen: Bestel was perfect en de verkoper belde me om me te laten weten dat ze de auto die ik gevraagd. Ze bewaarden het totdat ik daar aankwam.
Nadelen: Auto had schoongemaakt een beetje beter. Het was pas terug dus ik begrijp niet genoeg tijd was er voor dat.
beoordeling van
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10,0
Excellent service de location de Cartersville
Voordelen: Tout ! Le service client était très bon. Ils m'ont accommodé de toutes les façons. Je peux compter sur un service de location à domicile.
Nadelen: Tout s'est super bien passé. Il n'y avait rien que je n'ai pas aimé.
beoordeling van
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10,0
Uitstekende Verhuur Service van Cartersville
Voordelen: Alles! Klantenservice was zeer goed. Ze vingen me op alle mode. Ik kan rekenen op verhuur service direct thuis.
Nadelen: Alles was geweldig. Er was niets dat ik niet leuk vond.
beoordeling van
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9,2
Voordelen: Van was perfect and the rep called me to let me know that they had the vehicle I requested. they held it until I got there.
Nadelen: Car could have been cleaned a little better. It was recently returned so I understand not enough time was there for that.
beoordeling van
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10,0
Excellent Rental Service of Cartersville
Voordelen: Everything! Customer service was very good. They accommodated me in every fashion. I can count on rental service right at home.
Nadelen: Everything was great. There was nothing I didn't like.
beoordeling van
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10,0
Great
Voordelen: Fast and smooth process
beoordeling van
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10,0
Super Friendly
Voordelen: The staff at this location was super friendly and efficient. Will do business again with these guys anytime we have a rental car need.
beoordeling van
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9,2
Voordelen: Van était parfait et le représentant m'a appelé pour me faire savoir qu'ils avaient le véhicule que j'avais demandé. Ils l'ont tenu jusqu'à ce que j'y suis arrivé.
Nadelen: La voiture aurait pu être nettoyée un peu mieux. Il a été récemment retourné, donc je comprends que pas assez de temps était là pour cela.
beoordeling van
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9,2
Voordelen: Bestel was perfect en de verkoper belde me om me te laten weten dat ze de auto die ik gevraagd. Ze bewaarden het totdat ik daar aankwam.
Nadelen: Auto had schoongemaakt een beetje beter. Het was pas terug dus ik begrijp niet genoeg tijd was er voor dat.
beoordeling van
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10,0
Excellent service de location de Cartersville
Voordelen: Tout ! Le service client était très bon. Ils m'ont accommodé de toutes les façons. Je peux compter sur un service de location à domicile.
Nadelen: Tout s'est super bien passé. Il n'y avait rien que je n'ai pas aimé.
beoordeling van
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10,0
Uitstekende Verhuur Service van Cartersville
Voordelen: Alles! Klantenservice was zeer goed. Ze vingen me op alle mode. Ik kan rekenen op verhuur service direct thuis.
Nadelen: Alles was geweldig. Er was niets dat ik niet leuk vond.
beoordeling van
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2,0
BEWARE: Confirmation of a Reservation means ABSOLUTELY NOTHING!!
Nadelen: BEWARE: A confirmation of a reservation does not mean that you actually have a reservation. A confirmation is basically worthless. Reserved a car rental and then showed up to pick up the car and were told that they did not have any cars available. However, we immediately checked their website app and it showed that they did have cars available and there were in fact, many cars on their lot. We were told that they were for reservations the next day. We were traveling out of town for a funeral and were stuck with trying to make alternative transportation arrangements. I will NEVER AGAIN use Enterprise. They have horrible customer service. None of the agents nor the manager was willing to make amends or honor our reservation. I find it very ironic that if we had not honored our rental agreement we would have been penalized by having to still pay for the rental, however, there is no retribution if the rental car company breaks the agreement. Hotwire offered us $20 "Hot Bucks" towards our next rental. HA! Like I would ever!
beoordeling van
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2,0
Nadelen: They didn't have a car for me! Ended up missing my flight
beoordeling van
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6,0
Good folks, good value, nasty vehicle!
Voordelen: Really nice personnel. Good value.
Nadelen: The car was nasty. It smelled like an ashtray even though there are "no smoking" signs in the car. There were two cigarette butts in the floorboard so I know they did not vacuum the vehicle and I had to stop and get glass cleaner so my wife could see out of her side of the windshield.
beoordeling van
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2,0
sucked
Voordelen: Nothing
Nadelen: They didn't have a car for me when I arrived to pick it up. Service was rude.
beoordeling van
