Recente beoordelingen
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8,8
Voordelen: i reserved a car at a location that was apparently closed and someone called to let me know to pick it up at another location. that was very helpful as to not waste time.
Nadelen: the dropoff location that i had selected was closed but nobody called to let me know so i wasted time and gas going to a closed location. when i got there, i tried the number and nobody at enterprise answered to help. i headed over to the address underneath the phone number and luckily it was open and i was able to drop off car. it would've been nice to have a call just letting me know that the location wasn't open.
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9,6
Voordelen: Staff was very helpful and everything was quick.
Nadelen: The rental was a bit pricey
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6,8
Voordelen: Staff was prompt and effective
Nadelen: The car wasn't the cleanest, and they didn't try to hide it either
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10,0
Voordelen: Pick-up and drop-off was super easy. I loved the young lady who helped me. She was dressed professionally with an exemplary business manner.
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10,0
It was absolutely Excelent
Voordelen: I had to rent a vehicle unexpectedly to deal with a tragedy. It was a very very sad weekend. But this rental experience was easy, convenient, quick, economically transparent, and very professional. When I arrived at Enterprise a gentleman by the name of John assisted me, I explained my issue which was that I clicked on the picture of a ford focus and was thus erroneously expecting a ford focus. The Enterprise worker, stated that I had actually chosen the car available, at the time a very small Nissan versa. I reiterated that it should have been a Ford Focus, he stepped aside to try to accommodate me in another vehicle. I then kept reading the agreement and my receipt, and I noticed that I mistakenly must have clicked on the wrong vehicle. I went to explain it to John, but as I was telling him about my mistake, he walked me outside and showed me two very comfortable vehicles and gave me the choice of the two. I am eternally grateful, because that weekend I had to travel for 5.5 hours, to a very sad friend who needed us. The friend that I was traveling with required a larger vehicle, and John was very understanding and empathetic. I also made another mistake, I opted for the insurance that Kayak- offers. That insurance does not cover the rental in the state that we traveled to. So I got a refund for it, and opted in for the Enterprise insurance. I had peace of mind with that rental and I am very grateful.
Nadelen: Everything went well.
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10,0
Voordelen: Super-helpful and friendly woman took care of me.
beoordeling van
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10,0
Voordelen: helpful, professional staff - clean car
beoordeling van
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10,0
Voordelen: excellent service
beoordeling van
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8,0
Voordelen: The customer service was great. The car was great. I will rent for them again.
Nadelen: The price.
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5,6
Sketchy Customer service
Voordelen: All staff was very friendly...
Nadelen: But they tried to over charge me at least three times and I kept having to question their actions. They would have taken advantage of me had I not been paying attention. It was really quite remarkable.
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9,6
Voordelen: Le personnel était très serviable et tout était rapide.
Nadelen: La location était un peu chère
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6,8
Voordelen: Le personnel était rapide et efficace
Nadelen: La voiture n'était pas la plus propre, et ils n'ont pas essayé de la cacher non plus
beoordeling van
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8,8
Voordelen: i reserved a car at a location that was apparently closed and someone called to let me know to pick it up at another location. that was very helpful as to not waste time.
Nadelen: the dropoff location that i had selected was closed but nobody called to let me know so i wasted time and gas going to a closed location. when i got there, i tried the number and nobody at enterprise answered to help. i headed over to the address underneath the phone number and luckily it was open and i was able to drop off car. it would've been nice to have a call just letting me know that the location wasn't open.
beoordeling van
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9,6
Voordelen: Staff was very helpful and everything was quick.
Nadelen: The rental was a bit pricey
beoordeling van
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10,0
Voordelen: Pick-up and drop-off was super easy. I loved the young lady who helped me. She was dressed professionally with an exemplary business manner.
beoordeling van
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10,0
It was absolutely Excelent
Voordelen: I had to rent a vehicle unexpectedly to deal with a tragedy. It was a very very sad weekend. But this rental experience was easy, convenient, quick, economically transparent, and very professional. When I arrived at Enterprise a gentleman by the name of John assisted me, I explained my issue which was that I clicked on the picture of a ford focus and was thus erroneously expecting a ford focus. The Enterprise worker, stated that I had actually chosen the car available, at the time a very small Nissan versa. I reiterated that it should have been a Ford Focus, he stepped aside to try to accommodate me in another vehicle. I then kept reading the agreement and my receipt, and I noticed that I mistakenly must have clicked on the wrong vehicle. I went to explain it to John, but as I was telling him about my mistake, he walked me outside and showed me two very comfortable vehicles and gave me the choice of the two. I am eternally grateful, because that weekend I had to travel for 5.5 hours, to a very sad friend who needed us. The friend that I was traveling with required a larger vehicle, and John was very understanding and empathetic. I also made another mistake, I opted for the insurance that Kayak- offers. That insurance does not cover the rental in the state that we traveled to. So I got a refund for it, and opted in for the Enterprise insurance. I had peace of mind with that rental and I am very grateful.
Nadelen: Everything went well.
beoordeling van
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10,0
Voordelen: Super-helpful and friendly woman took care of me.
beoordeling van
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10,0
Voordelen: helpful, professional staff - clean car
beoordeling van
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10,0
Voordelen: excellent service
beoordeling van
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9,6
Voordelen: Le personnel était très serviable et tout était rapide.
Nadelen: La location était un peu chère
beoordeling van
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6,8
Voordelen: Staff was prompt and effective
Nadelen: The car wasn't the cleanest, and they didn't try to hide it either
beoordeling van
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8,0
Voordelen: The customer service was great. The car was great. I will rent for them again.
Nadelen: The price.
beoordeling van
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6,8
Voordelen: Le personnel était rapide et efficace
Nadelen: La voiture n'était pas la plus propre, et ils n'ont pas essayé de la cacher non plus
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