Folsom autoverhuur

Voordelen: Staff was over taxed and under prepared. Misrepresented their abilities and timeliness.

Nadelen: Their staffing so so substantially inadequate that I watched a woman wait 90 minutes to cancel her reservation. Literally could not have been worse.

Nadelen: Took an hour and 20 minutes to receive a car after we called right when they opened and confirmed we’d be coming and needed a car to drive 2 hours to make a flight. Horrible service.

polr location and undertrained staff

Voordelen: The car itself was fine, it was a good price and had no issues.

Nadelen: The staff were all pretty young and didn't seem to know what they were doing. They were overbooked and didn't have a car for me at the time of my scheduled pickup. I ended up with a smaller car than what I had reserved and was not discounted the price; but after an hour of waiting there with two small children I needed to get going so I didn't have much choice but to take it. Dropping off the car was no better. I waited 20 minutes just to drop it off. The office was again full of people waiting for cars because they were overbooked. New management is definitely needed here. I will not rent a car from this location again. By far the worst experience I have ever had with a rental place.

Voordelen: Le personnel était trop taxé et sous-préparé. A mal représenté leurs capacités et leur rapidité.

Nadelen: Leur dotation si substantiellement inadéquate que j'ai regardé une femme attendre 90 minutes pour annuler sa réservation. Littéralement, cela n'aurait pas pu être pire.

Nadelen: Nous avons pris une heure et 20 minutes pour recevoir une voiture après que nous avons appelé juste quand ils ont ouvert et confirmé que nous venions et avions besoin d'une voiture pour conduire 2 heures pour faire un vol. Service horrible.