Vind goedkope vluchten naar San Francisco

Nadelen: "Staff was very friendly, courteous and helpful."

Voordelen: "Crew was very attentive and courteous"
Nadelen: "More fruits and non-starchy vegetables would make food more enjoyable"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "Food was really hot and good customer service"

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Nadelen: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Nadelen: "La ponctualité"

Voordelen: "The crew was very nice. Seats were pretty comfy."
Nadelen: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Voordelen: "Amazing crew"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "Swiss is always excellent"

Voordelen: "The crew"
Nadelen: "More comfortable seats"

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Nadelen: "It was perfect !"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Voordelen: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Nadelen: "Our flight was delayed and the seats were narrrow."

Nadelen: "Crew was excellent Seats very short on leg room and hard cushions"

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Nadelen: "Terrible movie selection"

Voordelen: "The crew was very helpful & friendly"
Nadelen: "The a/c or fans were on too high"

Voordelen: "good availability of food"
Nadelen: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Voordelen: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Nadelen: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Nadelen: "Manque le petit sandwich"

Voordelen: "La modernité de l'avion"
Nadelen: "Les turbulences de fou"

Voordelen: "les sièges dans l'avion"
Nadelen: "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."

Voordelen: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Nadelen: "Boarding was later than initially said and I did not know why"

Voordelen: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."

Voordelen: "I would like to have ore of a grace period to check baggage."

Voordelen: "Crew was polite and very helpful."
Nadelen: "It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away."

Nadelen: "Bad social distance"

Voordelen: "Felt safe and sanitary"

Nadelen: "Better food offerings"

Voordelen: "Excellent crew and clean aircraft"

Voordelen: "Fast flight"
Nadelen: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"

Voordelen: "Service by crew. I was flying economy but it was par to business class."

Voordelen: "Very comfortable, no complaints."

Voordelen: "The guy announcing the boarding was a hoot! Great sense of humor."

Voordelen: "Yes"
Nadelen: "Took off late. Other than that very comfortable and great experience"

Nadelen: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Voordelen: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Nadelen: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Voordelen: "That it got me home"

Voordelen: "Great service"
Nadelen: "Look, if your kid is so young that he can’t get in a plane without screaming for four hours, you shouldn’t bring him on a plane and subject 200 people to that. It’s rude and selfish."

Voordelen: "The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality."

Voordelen: "Short time and easy on and off boarding."
Nadelen: "One stewardess was in a mood but otherwise a very pleasant flight."

Voordelen: "Didnt expect dinner but was served"
Nadelen: "Delayed flight, offset entertainment, touch screen un responsive"

Voordelen: "Everything went smoothly - very happy"

Voordelen: "On time"
Nadelen: "Take a long time to taxi to the gate & getting off the plane."

Voordelen: "Crew were very friendly specially with my 6yrs old daughter"

Voordelen: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."

Voordelen: "Nothing"
Nadelen: "Multilpe delays"

Voordelen: "Clean plane, great breakfast options included with the flight. Crew was polished, helpful and genuinely nice! Gate agents at NYC were knowledgeable, organized, and quick. Boarding was a breeze. Impressive selection of movies for onboard entertainment choices."
Nadelen: "I thought the $11.00 fee for 30 continuous minutes of full Wi-Fi access was a bit pricey, esp when it kept getting disconnected and ended being about a collective 7-8 mins of access."

Nadelen: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."

Nadelen: "late leaving, arriving and taxing."

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Nadelen: "Delayed take off and waited for the bridgr"

Nadelen: "See above"

Nadelen: "Got in early"

Nadelen: "Flight was delayed by 2 hrs. Annoying!"

Voordelen: "The plane wasn't cramped, the flight staff was helpful, and we got to our destination extremely quickly. And they gave us like two rounds of snacks which is unheard of on such short flights. Easily the best domestic flight I've ever taken."

Nadelen: "Force me to take a bad seat"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Nadelen: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"

Voordelen: "The temp"
Nadelen: "It was too hot."

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Maintained high standards of service despite massive delay."
Nadelen: "Boarding and departure was messy because of the delay"

Voordelen: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Nadelen: "No free wifi."

Nadelen: "Horrible wait if nearly 30 minutes after landing"

Voordelen: "The boarding was efficient"
Nadelen: "Three hour departure delay. No explanation given. No apology."

Voordelen: "Entertainment system"
Nadelen: "Crew lacked any customer centricity, service was poor"

Nadelen: "Boarding process was horrible, it was first class, priority, zone 1 and then all other zone. There was no order. Flight was delayed. Had a 3 hour delay on the tarmac!"

Voordelen: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Voordelen: "entertainment services"
Nadelen: "legroom"

Voordelen: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Nadelen: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."

Voordelen: "COURTESY"

Nadelen: "No blankets or pillows. Froze"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane."
Nadelen: "Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Nadelen: "Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed."

Nadelen: "Sittinf in the middle"

Voordelen: "Everything!"
Nadelen: "What’s not to love?"

Voordelen: "The seating configuration was ideal (2-3-2)"

Nadelen: "Didn't get meal of my choice. The crew was very friendly and responsive. Overall very good experience."

Voordelen: "All aspects except for boarding and transferring ticket..."
Nadelen: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Good food, service. Love that toilets are downstairs"
Nadelen: "New planes are smaller and more cramped"

Voordelen: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
Nadelen: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."

Voordelen: "Airplane was clean and comfortable for economy class."
Nadelen: "Because I felt sick I would probably prefer to pay a little more and upgrade to a better seat if the option was available."

Voordelen: "staff"
Nadelen: "major delay, poor communication andaccommodation considering delay"

Voordelen: "See above. The same applies."
Nadelen: "See above. The same applies."

Nadelen: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."

Nadelen: "The food"

Voordelen: "Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy."
Nadelen: "No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans."

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "The crew was friendly and the boarding process was fast and simple. No food just snacks and what they had was good. Once I got to the airport there was a wheelchair at the gate and it was great because we were on the opposite side if the airport for our next flight and he was very nice to talk to as we were walking."
Nadelen: "It was a pretty short flight so no complaints."

Voordelen: "Lufthansa flights are by far the best way to fly transatlantic!!"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Nadelen: "The seat didn't go back at all"

Nadelen: "Late departure"

Voordelen: "On time."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Same as above but even better."

Nadelen: "None"

Nadelen: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "Professional staff. Appreciated warm towels before meals. Appreciated few announcements during flight so we could sleep."
Nadelen: "Difficult to eat when seat backs were back in front of us. Fight attendants did not request seat backs to be raised during meals."

Voordelen: "Staff was very attentive and friendly."
Nadelen: "Seating very cramped for a tall person. Tight squeeze!"

Voordelen: "Excellent, helpful steward."

Voordelen: "Overall it was a great experience."

Voordelen: "keep going"

Nadelen: "the hot meals were aweful"

Nadelen: "Too cold"

Voordelen: "See above"
Nadelen: "See above"

Nadelen: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Voordelen: "Wonderful overall"

Nadelen: "seat did not recline at all,"

Nadelen: "Delated and boarding was a mess"

Nadelen: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Voordelen: "The services, movie selection and food"

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Muslim food"

Nadelen: "Everything was OK"

Voordelen: "very nice crew"
Nadelen: "my bagfage was lost"

Nadelen: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Nadelen: "Fix the damn KIOSKS at Vienna!"

Nadelen: "Don’t be late"

Nadelen: "Flight got delayed 30 minutes"

Voordelen: "General flight journey"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Pleasant flight"
Nadelen: "We were delayed & missed our connection"

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Nadelen: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "KLM staff is great"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "On time and friendly crew"
Nadelen: "Boarding needs improvement"

Nadelen: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Everything OK"

Voordelen: "Gaps between seats are very narrow."
Nadelen: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."

Voordelen: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Nadelen: "Boarding could be better"

Nadelen: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Nadelen: "old screens and entertainment system leg room to small"

Nadelen: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Voordelen: "Good selection of movies."
Nadelen: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "Arrived early!"
Nadelen: "Boarding seemed disorganized."

Voordelen: "Great on board service from a very professional crew."
Nadelen: "Can't think of a thing."

Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Very friendly crew going out of way to assist in making trip comfortable"
Nadelen: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nadelen: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Voordelen: "Boarding was quick, Flight on time....just a regular service and plane"
Nadelen: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Nadelen: "Le menu est à améliorer"

Nadelen: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Nadelen: "Only serving beef as meal in economy was not great. A choice would be better."

Nadelen: "no peanuts?"

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Nadelen: "Nothing!"

Voordelen: "Good selection of movies and music. Food was mediocre."
Nadelen: "Our seat location was near the toilets in the middle of the plane. Seemed like an unusual high number of passengers constantly using the toilets throughout the flight which created long ques in the isle and very unpleasant smells. Would never select these seats again."

Nadelen: "I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!"

Voordelen: "Nothing really; this looked like the cheapest transatlantic airline that I have ever taken. Will try to avoid in the future."
Nadelen: "Limited selection of food, snacks, and drinks Limited selection of movies"

Voordelen: "Boarding on time"
Nadelen: "Unfriendly crew & awful food"

Voordelen: "This airline is punctual and the pilots are good."
Nadelen: "The service is minimal, you pay for any alcohol and the food is nothing to write home about."

Voordelen: "The only thing that saved the flight was a good crew and decent food."
Nadelen: "My husband uses a wheel chair and a delightful attendant wheeled him and about 20 other passengers to a very well equipped handicap area. There we all stayed until finally we demanded that we be taken to our flight which was supposed to leave in about 10 minutes. When we boarded the plane all the other passengers were already there and I was the last one on. All the overhead bins were taken and I had to put my carry-on under the seat which left me with almost no leg room. By the time we arrived in SFO my thighs and back hurt so much that I was worried maybe I would require medical attention. Which fortunately was not the case. It was luck that I had a bag that would actually fit under the seat."

Voordelen: "Crew, food"
Nadelen: "Boarding could have been smoother. Entertainment system could have a better selection of movies and tv programs"

Nadelen: "We could not order vegetarian, so arrived hungry."

Voordelen: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Nadelen: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."

Voordelen: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Nadelen: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "I was treated by the cew very, very badly. Food was terrible."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Great flight, friendly crew, good food, entertainment was ok"
Nadelen: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "The service is nice, people are friendly, and good environment at airport!"
Nadelen: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."

Voordelen: "Very friendly crew Intime departure and arrival"
Nadelen: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Voordelen: "Delayed flight arrived nearly on time."
Nadelen: "- Boarding process chaotic. Boarding began 20minutes after the scheduled delayed-boarding time without any notice. Gate seating area at CPH was far too small - very stuffy and standing room only. - Aircraft on its last leg. Most of the A340's seats had broken cupholders. Restrooms were out of paper/soap with no attention from crew. Overhead personal lights were either burnt or malfunctioning. - Lunch meal was decent. pre-landing meal is the same as the snack... some sort of dry and non-appealing wrap. - Crew did not perform passenger safety-check before takeoff and landing (seat backs raised up and seat belts fastened)."

Voordelen: "I am pleased we landed."
Nadelen: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."

Nadelen: "Mostly junk food"

Voordelen: "I liked the movie quality and overall order of the stuff and the flight."
Nadelen: "Since when do I have to pay for wine? :( Also, too few movie choices."

Voordelen: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Nadelen: "I wish the landscape cameras worked the entire time!"

Voordelen: "Entertainment variety"
Nadelen: "You had to pay for drinks"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Voordelen: "passed out i-pads loaded with movies, magazines and music food was good"
Nadelen: "very small plane for trans-atlantic flight (17 rows) only one free soda, then they charge you"

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Ground crew was very helpful and flight was comfortable."

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Nadelen: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."

Voordelen: "Food was ok"
Nadelen: "Crew members not friendly."

Voordelen: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Nadelen: "I think if there were a few choices for the dinner service I would have been happy."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "The cabin is new and the crew is professional and nice"
Nadelen: "Food needs much improvement, it's the same menu as last year. They charge a fee for booking desired seats where they didn't have last year. Entertainment can have more recent movies."

Voordelen: "Good entertainment options on board. Helpful crew and good snacks."
Nadelen: "I didn't find an option to request special meal online. The only way was to call customer care which wasn't available at all times."

Voordelen: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Nadelen: "wifi - never worked"

Nadelen: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"

Voordelen: "The dinner was great!"
Nadelen: "The variety of movies was more limited than I expected."

Voordelen: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Nadelen: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."

Voordelen: "Good more of the same."

Voordelen: "Easy upgrade to business"
Nadelen: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"

Voordelen: "Easy embarkation, helpful staff."
Nadelen: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."