Hiram autoverhuur

Nadelen: I had spoken to at least 3 people prior to renting the car. I was given a price then on the day of pick up was told a deposit of $150 was required. Yes the $150 was refundable however knowing a head of time would have been nice. I was told I would have a full size car to be pick BY 5pm. Picked the car up at 3:30pm they said they only had a compact because I was supposed to pick up AT 5pm not BY 5pm. I was very irritated that I had purchased my own insurance and they keep telling me it was awful insurance and they were coming after me if anything happened. They kept trying to get me to buy all of their extras even after I had said no thank you. I've never had issues prior this

First time fail

Nadelen: I went in, they were late on my rental, they sucked at communication and it was chaos. They didn't even have he the car properly cleaned, the rep couldn't coherently answer a very important question and subsequently led to me not renting from them. Emailed the company my exact complaint, nobody has ever called me back. I will never use them again.

A waste of time.

Nadelen: I reserved the vehicle online and received my confirmation number. I was on my way to pick up the vehicle when the rental dealership called me to let me know that they had also recieved the reservation but that they didn't have any vehicles left on the lot. The reservation and confirmation number were worthless. I turned around and went home to start the process over again. Very disappointed that the website would let me "reserve" a vehicle that wasn't available

Echec de la première fois

Nadelen: J'y suis allé, ils étaient en retard sur ma location, ils ont réussi à communiquer et c'était le chaos. Ils n'avaient même pas la voiture correctement nettoyée, le représentant ne pouvait pas répondre de manière cohérente à une question très importante et m'a conduit à ne pas la louer. J'ai envoyé par e-mail à la société ma plainte exacte, personne ne m'a jamais rappelé. Je ne les utiliserai plus jamais.

Une perte de temps.

Nadelen: J'ai réservé le véhicule en ligne et j'ai reçu mon numéro de confirmation. J'étais sur mon chemin pour prendre le véhicule quand la concession de location m'a appelé pour me faire savoir qu'ils avaient aussi reçu la réservation mais qu'ils n'avaient pas de véhicules sur le lot. Le numéro de réservation et de confirmation était sans valeur. Je me suis retourné et je suis rentré à la maison pour recommencer le processus. Très déçu que le site me laisse "réserver" un véhicule qui n'était pas disponible