Recente beoordelingen
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10,0
Voordelen: Staff was friendly, drop off very easy
beoordeling van
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6,8
Nadelen: Overpriced
beoordeling van
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10,0
Voordelen: The staff was great the car was great as well i loged it will definitely come back
Nadelen: Honestly everything was perfect
beoordeling van
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3,2
Oneway Charge Warning - Have Your Paper Work - Confirm $ in Advance
Nadelen: The drop off location tried to add an additional one way charge to the bill, increasing the total charges from $85 to $185. However, it was not in the original quote/estimate. In addition, I had called Enterprise Cooperate directly 2 weeks prior to confirm the reservation and the exact amount (no drop off fee). After 5 minutes of "I don't think so and will quickly dispute"; they finally recanted. I don't appreciate the poor attempt to add the additional charge. Not worth the hassle. Hard to find location and customer parking.
beoordeling van
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10,0
Voordelen: courteous, helpful staff
Nadelen: limited color selection
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10,0
Voordelen: Provided an upgrade when requested vehicle wasn’t available.
beoordeling van
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3,2
My biggest issue and reason I will no longer use k
Nadelen: My biggest issue and reason I will no longer use kayak or enterprise is the fact that I was in a way robbed. I feel like the Kayak and Enrerprise coordinated their efforts in order to charge me almost double what I signed up for on your site. I was quoted 1 rental price + an optional $9 daily full coverage option. When I picked up the rental I again confirmed that I was signed up through the $9 daily coverage. It should have totaled $27 (3 days at $9) but when I returned the car I was sent home with an invoice that charged me almost double the total rental quote due to a $106 coverage which was about $79 more than I was quoted, and $79 more than I had been told by the Enterprise agent at pickup. The agent made absolutely zero effort to resolve this blatant fraud and again this is the reason that I 1) will never use your services again and 2) the reason that I'm going to make it my duty to spread the word both by mouth and by internet to as many people as possible.
beoordeling van
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10,0
Genuine helpful staff
Voordelen: Staff interaction was excellent
beoordeling van
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2,0
Reservation unfulfilled
Nadelen: I placed a reservation on line for a Suburban. When I arrived Saturday morning at 9:00 am, I was informed they did not have one available. The one they had was "still" out on rental. Unfortunately, there are not many substitutes for a vehicle that large. Bait and switch? I left empty handed. In fairness to the establishment, I was asked "didn't you get my message yesterday?"
beoordeling van
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10,0
Great Service
Voordelen: Great quick and very friendly at the Huntington Beach location.
beoordeling van
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2,0
Nadelen: the salesman was exactly that, a salesman. I am 25 and this was my first time renting a car on my own, i asked questions and he said its easy just sign here without explaining anything, we asked for a smaller car (easier to park) and he said they didn't have any. i said there are three on your lot and he replied with they must be broken. He didn't put in an effort and i felt like because i was a young female he tried to take advantage.
beoordeling van
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10,0
Voordelen: Le personnel était super. La voiture était super et j'ai trouvé que c'était certainement de retour
Nadelen: Honnêtement, tout était parfait
beoordeling van
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10,0
Voordelen: Staff was friendly, drop off very easy
beoordeling van
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10,0
Voordelen: The staff was great the car was great as well i loged it will definitely come back
Nadelen: Honestly everything was perfect
beoordeling van
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10,0
Voordelen: courteous, helpful staff
Nadelen: limited color selection
beoordeling van
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10,0
Voordelen: Provided an upgrade when requested vehicle wasn’t available.
beoordeling van
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10,0
Genuine helpful staff
Voordelen: Staff interaction was excellent
beoordeling van
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10,0
Great Service
Voordelen: Great quick and very friendly at the Huntington Beach location.
beoordeling van
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10,0
Voordelen: Le personnel était super. La voiture était super et j'ai trouvé que c'était certainement de retour
Nadelen: Honnêtement, tout était parfait
beoordeling van
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3,2
Oneway Charge Warning - Have Your Paper Work - Confirm $ in Advance
Nadelen: The drop off location tried to add an additional one way charge to the bill, increasing the total charges from $85 to $185. However, it was not in the original quote/estimate. In addition, I had called Enterprise Cooperate directly 2 weeks prior to confirm the reservation and the exact amount (no drop off fee). After 5 minutes of "I don't think so and will quickly dispute"; they finally recanted. I don't appreciate the poor attempt to add the additional charge. Not worth the hassle. Hard to find location and customer parking.
beoordeling van
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3,2
My biggest issue and reason I will no longer use k
Nadelen: My biggest issue and reason I will no longer use kayak or enterprise is the fact that I was in a way robbed. I feel like the Kayak and Enrerprise coordinated their efforts in order to charge me almost double what I signed up for on your site. I was quoted 1 rental price + an optional $9 daily full coverage option. When I picked up the rental I again confirmed that I was signed up through the $9 daily coverage. It should have totaled $27 (3 days at $9) but when I returned the car I was sent home with an invoice that charged me almost double the total rental quote due to a $106 coverage which was about $79 more than I was quoted, and $79 more than I had been told by the Enterprise agent at pickup. The agent made absolutely zero effort to resolve this blatant fraud and again this is the reason that I 1) will never use your services again and 2) the reason that I'm going to make it my duty to spread the word both by mouth and by internet to as many people as possible.
beoordeling van
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2,0
Reservation unfulfilled
Nadelen: I placed a reservation on line for a Suburban. When I arrived Saturday morning at 9:00 am, I was informed they did not have one available. The one they had was "still" out on rental. Unfortunately, there are not many substitutes for a vehicle that large. Bait and switch? I left empty handed. In fairness to the establishment, I was asked "didn't you get my message yesterday?"
beoordeling van
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2,0
Nadelen: the salesman was exactly that, a salesman. I am 25 and this was my first time renting a car on my own, i asked questions and he said its easy just sign here without explaining anything, we asked for a smaller car (easier to park) and he said they didn't have any. i said there are three on your lot and he replied with they must be broken. He didn't put in an effort and i felt like because i was a young female he tried to take advantage.
beoordeling van
