Vind goedkope vluchten naar Los Angeles

Voordelen: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Voordelen: "Staff were polite"
Nadelen: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Voordelen: "Boarding was efficient and the crew were nice."
Nadelen: "the seating is horrible. it was the tightest seating I've ever experienced."

Nadelen: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Voordelen: "The crew was professional & friendly"
Nadelen: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Nadelen: "Still don’t have my luggage yet"

Voordelen: "Professional crew. Good simple check in."
Nadelen: "Nothing."

Nadelen: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Voordelen: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Voordelen: "KLM STAFF WERE VERY PROFESSIONAL"
Nadelen: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Voordelen: "economy plus seats were nice, great movie selection, especially international movies"
Nadelen: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Nadelen: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Voordelen: "the drinks"
Nadelen: "seat reservation. having to pay for luggage...."

Nadelen: "There was no wifi on flight"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Nadelen: "Flight cancelled"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Crew was nice and efficient"
Nadelen: "Economy seats don’t recline enough."

Nadelen: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Voordelen: "Everything OK"

Voordelen: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Nadelen: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Everything was clean and well organized."
Nadelen: "The flight was delayed 1 1/2 hours."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Nadelen: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Voordelen: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nadelen: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Voordelen: "The attendants took great care of us. Super smooth flight."

Nadelen: "infotainment was down. Lost my luggage the flight was delayed"

Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."

Voordelen: "Crew"
Nadelen: "N/a"

Nadelen: "We did not get two of baggage at the destination."

Nadelen: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Voordelen: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Nadelen: "The streaming service didn’t work"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "The aircraft was clean"
Nadelen: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "The food service was good and the flight attendants were friendly."
Nadelen: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Voordelen: "Decent seat size. Sorta slept the whole flight."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Free movies"
Nadelen: "Free wifi. Better movie selection"

Voordelen: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Nadelen: "N/A"

Voordelen: "Good"
Nadelen: "Repas gratuit"

Voordelen: "Nothing"
Nadelen: "Customer service"

Voordelen: "The connection was way too tight."
Nadelen: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."

Voordelen: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Nadelen: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Voordelen: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Nadelen: "Service, staff and food."

Voordelen: "I wish I found somebody to take me around"
Nadelen: "No complains"

Voordelen: "Flight was good with no turbulence. Crew was professional and courteous."
Nadelen: "Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too."

Voordelen: "Respect des horaires, gentillesse du personnel"

Nadelen: "Staff wasn’t helpful and gave false information"

Voordelen: "Très bien. Bon accueil et à l'heure."

Nadelen: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"

Nadelen: "The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant."

Voordelen: "modern aircraft, excellent service , nice crew"

Nadelen: "Almost impossible connection with too many custom checks Lost luggage"

Voordelen: "The cabin crew were veey vwey friendly and nice to the passengers."
Nadelen: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."

Nadelen: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."

Voordelen: "Le service. Et le confort"

Voordelen: "Crew professional."
Nadelen: "Everything ok."

Voordelen: "was on time. Small airport, convenient transit without passport control,"
Nadelen: "Small flight, longer flying time. Almost no service."

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Voordelen: "Spacious plane"
Nadelen: "Could not select convenient seats with companion, food and entertainment very mediocre"

Voordelen: "Slow boarding no order. Plus delayed flight for no reason"
Nadelen: "Nothing"

Nadelen: "Not offered a beverage ."

Voordelen: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Nadelen: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Voordelen: "Felt captain on the original flight did everything he could"
Nadelen: "Boarded late, taxi' around for 3 and a half hours, deplaned as flight was canceled, waited 3 hours for next flight which was then cancelled. All understandable until the announced that the flight was reinstated only to be followed by an hour of the clerks unable to put people back on the flight which caused it to be cancelled. Sent to another airport except the free shuttle wasn't running, 50 dollar taxi ride later I got to sleep on the floor until the gates finally opened 5 hours later"

Voordelen: "Bulkhead seat Good choice of movies"
Nadelen: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."

Voordelen: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."

Voordelen: "Good customer service, top notch on all aspects. Very attentive staff.."
Nadelen: "2 hours late to leave but part of wing flap needed to be repaired before flight"

Voordelen: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Voordelen: "everything was ok."
Nadelen: "I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer."

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Voordelen: "Polite and friendly flight attendants, smooth boarding procedure"
Nadelen: "Trash everywhere on the plan by mid flight.... Broken tv screen"

Nadelen: "We were unable to find a row of seats to more comfortably facilitate traveling with a baby and a toddler as seats that should have had a cot or extra seating didn't have the cot and were sold out for an additional fee before we had the chance to. Discussing this with the staff at check0in and at the gate, made no difference as they had no knowledge of what was available on that particular flight. Every time I fly with American I'm reminded of why I don't like the airline and I will do my best to avoid them moving forward regardless of competitive ticket pricing."

Voordelen: "The new 777 airplanes were exceptional as well as the splendid airline crew!"

Voordelen: "Great airline. Food great comfortable seats."

Voordelen: "It was cancelled"
Nadelen: "It was cancelled"

Voordelen: "I booked the seats with extra room - really glad I did. The food wasn't bad, the entertainment system worked. I definitely prefer the Virgin Atlantic entertainment system, but I fly AA fairly often and will continue to."
Nadelen: "The airport check-in was absolutely terrible. We were in line so long that an employee came up to us and said "I can't believe you're still here." Neither could I. We get to the airport at least three hours early because of stuff like this, but the incredibly slow line and unorganized way of handling it ate any of the time I'd looked so forward spending at Heathrow (I love hitting Boots etc)."

Voordelen: "Personnel were very nice and fight was comfortable"
Nadelen: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"

Voordelen: "For economy it felt roomier than other flights I have taken recently. Enjoyed the food the movies and the cabin staff."

Voordelen: "On time, good movies, good service."

Voordelen: "It was relatively inexpensive. I didn't mind the food/"
Nadelen: "This flight was operated by BA. Seats were incredibly uncomfortable. When the guy in front of me reclined his head was practically in my lap. TV's were crappy and the in-flight selection was mediocre. In flights announcements were very loud through headphones."

Voordelen: "The energy of the crew was upbeat despite the lock of enertainment they tried their best by accommodating my various wishes."
Nadelen: "They were no snacks available except the ones that we had to pay for - which in fact I thought was a bit pretentious towards the passengers."

Voordelen: "The inflight movie selection."
Nadelen: "The uncomfortable chair."

Voordelen: "Friendly crew. Finnair subcontract to British Airways so this was a BA flight at a better price. Flight was far from full enabling me to stretch out."
Nadelen: "Unable to pre select seats because the arrangement makes you neither a full BA or Finnair customer. Food was just about edible and that was the better non vegetable option. The plane was old and the in in seat screens were old too, with poor resolution (no touch screen to illustrate the aging technology). Although the entertainment selection was relatively current the aging connection in the arm rest, coupled with cheap ear buds made for a poor listening experience."

Nadelen: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Voordelen: "Nice flight, plane was new so that was great. I was traveling alone and got upgraded to Premium Economy. Lovely!"

Voordelen: "Checking and boarding was lighting fast"
Nadelen: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"

Voordelen: "Great to go through customs in Dublin so the landing at home is easy."
Nadelen: "The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time."

Nadelen: "The floor plan on Aer lingus website for seating was did not match the actual plane iwe were on so the legroom was not as good as what the website illustrated when we boarded."

Voordelen: "Nothing.....never made the flight....due to multiple flights delayed. My family and I had to be rerouted which caused us to miss our flight home from LAX."

Voordelen: "Food was hot"
Nadelen: "Seat were slightly uncomfortable"

Nadelen: "Over 90 minutes delayed. Plane was so hot it was uncomfortable"

Voordelen: "No"

Nadelen: "Flight delayed over an hour. Gate changed twice without announcement"

Voordelen: "Nothing"
Nadelen: "Food"

Voordelen: "Comfort of seats"
Nadelen: "No service even water"

Voordelen: "Price"
Nadelen: "Online check in does not work, ever. Late boarding all 4 flights inconvenient access to boarding pass. Was required to stand in line for 30 minutes to get boarding pass for connection instead of getting boarding pass when I left. Also, no kiosk to get it myself. Just about missed my connection do to these delays. No one is in a hurry at this airline"

Nadelen: "Never happened. Bumped. No notice. 4 hours of no information. British airways /aer. Lingus refused to do anything."

Nadelen: "Overall poor customer service!"

Voordelen: "Food was excellent and drinks came along frequently"
Nadelen: "Staff wasn't rude but not friendly."

Voordelen: "Good seats Good entertainment Good plane Nice staff and flight crew"
Nadelen: "Could not select a special meal online (I am vegetarian), which left me with poor food selection on the plane. Dublin airport was chaotic, difficult to find bathrooms, long lines. Didn't like that alcoholic beverages weren't included. Most other airlines offer wine or beer at no extra cost."

Voordelen: "Good flight with good service."

Voordelen: "underbooked flight, so there was lots of room. Seatback tvs with good selection of movies and tv."
Nadelen: "lack of USB chargers. lack of fish option for a flight out of a catholic country on a friday during lent."

Voordelen: "The best coffee ever"

Voordelen: "the immigration in Dublin and the connection services in Dublin"
Nadelen: "I booked extra space seats and then they changed the plane and moved us in regular seats. We talked to a person from Air Lingus and he said it happens often but there's nothing to do. on board, the head sets are very old and you could only hear from one ear using the head set provided by Air Lingus. in 2018 ?! seriously !?"

Voordelen: "I didn't like anything."
Nadelen: "The service was really poor. An international flight wee u have to pay for the alcohol, and no cheap either!! The food was mediocre! The plane was outdated. No USB or headphone. Only those offered by the airline and the sky da was awful!! The seats were small and not comfortable! The tv screen wasn't responding to the fingers, had to use the remote!! Everything was not nice at all. The stewardess and steward were not pleasant, it looked like they didn't want to be there or they were bother!! I will never fly again either British or Aer Lingos."

Voordelen: "N/A"
Nadelen: "Didn't take Dublin to LA."

Voordelen: "Flights were on time"
Nadelen: "Aer Lingus service and equipment is not up to par with other carriers. including food and entertainment systems"

Voordelen: "Crew was pleasant. Food was OK and service too. Boarding was fine."
Nadelen: "The 4 hours wait before my connection, the extra security selection that got me all patted for the 2nd time."

Voordelen: "Everything"

Voordelen: "The crew"
Nadelen: "Food not good , entertainment system old un updated and slow"

Voordelen: "The crew"
Nadelen: "Food not good , entertainment system old un updated and slow"

Voordelen: "Nothing"
Nadelen: "At Frankfurt Main airport the check in counter had initially only one person and the lines were very long. After about 30 minutes they opened 2 more counters. We were waiting at the gate for the bus and the flight time had passed , but no announcement that the flight is delayed. finally we get on the plane and then we get an announcement that we the plane does not have clearance for another hour and half. The entertainment on board is very very old stuff, and shockingly the food is also bad and no vegetarian food."

Voordelen: "The flight left almost on time which was good and landed a little over 20 minutes late which was ok."
Nadelen: "I had a window seat and felt very crammed. Also, we had to wait close to an hour for our luggage to come through. That was most annoying."

Voordelen: "we were on the new Jumbo Air bus , looked new But TV system had a bug Seats were a bit jammed as expected these days Nice crew, tried to be helpful when directly asked , but they were too busy to come by and check ."
Nadelen: "Had to be rebooted twice and finally gave up on asking for the reboot"

Voordelen: "Pre clearance in Dublin flights to US is nice. It's helpful for traveling to/from Ireland as they tend of have the only direct routes from a few US cities."
Nadelen: "Food is terrible. The planes are old. No USB on many of their planes (some have been updated but not all) Can't properly use your own headphones with the entertainment, and the headphones they provide are absolutely horrible. But worst of all is how crammed it all is."

Voordelen: "Window seat"
Nadelen: "Was hungry."

Voordelen: "Staff was always nice & helpful."
Nadelen: "Seats are uncomfortable and arm rest doesn't fully fold back. The airplane wasn't cleaned up after the previous flight so there was a few wads of tissue paper around our seats."

Voordelen: "Amerikaanse douane in Dublin."
Nadelen: "onduidelijkheid over eten en drinken tijdens de vlucht"

Nadelen: "lawaai toilet"

Voordelen: "Staff was very attentive and very friendly. The sour cream and chives pretzels were delicious and the ladies gave me a few more when I asked for them. pretty decent leg room."
Nadelen: "When boarding a flight it would be a good idea to board the plane in smaller sections instead of business class first and then all economy regardless of row. This would prevent 400+ people gathering around the gate crowding a busy walkway. Poor selection for movies and tv. One of our seats had no audio and the seat control center was inoperative so we couldn't even turn the reading light on. The audio quality and headphones were terrible on the seats that did work. Ok The seats were less comfortable than our British Airways flights on the way out. No alcoholic drinks were provided either like they were on the British Airways flight. We paid for a British Airways flight and were placed on a discount airline."

Voordelen: "The crew was friendly and professional throughout the flight."
Nadelen: "The airplane is an older model airplane. Everything rattled during even minor turbulences. The seats just weren't comfortable enough for a transatlantic flight. There was no leg room to be somewhat comfortable. Due to the age of the airplane, there also weren't any USB charging outlets for cell phones or tablets."

Voordelen: "Nothing."
Nadelen: "The plane was dirty and old, the food horrible, cramped seats, dirty and non functioning bathrooms, stressed out and inattentive staff, poor coordination of seating families together (I was told my seat was given to a woman so she could sit with her adult daughter...I wasn't asked, just told), the flight was 1.5 hour delayed, my bag was lost because the incompetent staff member in Italy didn't give me a bording pass for the Dublin to LA flight (I'm still waiting over 24 hours later to find out what's happened to my luggage). Overall, this flight was a nightmare and a huge let down after flying to Rome on British Airways. I can't say enough about how wonderful that flight was..Aer Lingus was a big disappointment and a poor substitute for BA. Very unsatisfied customer!"

Nadelen: "Could not get the WiFi to work."

Voordelen: "From Brussels to Dublin, we had a good flight. The air hostess was attentive enough and the cabin comfort was excellent."
Nadelen: "That we can't even have a cup of coffee without having to pay 3 euros. I thought that was outrageous."

Voordelen: "The cabin was quite comfortable and we had all we needed from the get go, ear plug, TV, blanket, and pillow. We had good seating as there were only 2 seats on each wing. Even tough we couldn't reserve our seats, these were good."
Nadelen: "Why do those long distance air hostesses treat us as if we were a nuisance? Not a smile, rude; they had decided that those going to the US had to be bad people. Are they that political or just bad mannered????"

Nadelen: "Not polite and patient enough"

Nadelen: "Plane is Dirty. Trash around seat floor and crumbs where remote is. No charging station on seats."

Voordelen: "They did a great job. Pillows and blankets were provided. We also got to have maps showing us where we were flying over and how long until we landed. Made the trip much easier. I've always appreciated the affordable flights Aer Lingus has offered travelers."

Voordelen: "Crew was great very attentive"
Nadelen: "My monitor kept restarting or would freeze"

Voordelen: "On time"

Voordelen: "Crew was fantastic:) Food unfortunately not so good. Can person who order such m type of food try it actually first? TV system had issues so I had to switch places, likely flight was not full. Other passengers had issues with remote controls Plane needs some kind of checking (interior). Can you setup different TV programs/movies per route? I was flying to Dublin then back to LA, nothing much to watch :/ repetitive selection:/"
Nadelen: "TV selection Food"

Voordelen: "The choice Seats did not disappoint. Plenty of room to wiggle around. Food was ok."
Nadelen: "My seat was in a permanent slightly reclined position even though it's not because when the person behind me pulls himself up he would grab the back part. So it's probably broken. And so every time the crew member would check, she would say to keep my seat upright when it already is. It became annoying at some point. The touch screen did not work so you have to push several times to get the movie working."

Voordelen: "Very helpful and kind"

Voordelen: "Crew was great - very nice and fun - food was better than average for airplane food."
Nadelen: "Plane was a bit dated. Seats were worn out and uncomfortable - entertainment system was slow and crashed a lot."

Voordelen: "Easy to book."
Nadelen: "Entertainment was outdated"

Voordelen: "The videos worked."
Nadelen: "Some of the flight crew. The arm rests don't go all the way up which makes it really hard when traveling with a toddler. This was the case on the short flight and the longer flight to LAX. Not a fan of the food. Most of the crew seemed preoccupied and grumpy."

Nadelen: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my credit cart company."

Voordelen: "Crew. seat. Quality of flight"
Nadelen: "Just keep as is"

Voordelen: "Good food, good service and arrived before schedule."
Nadelen: "Nothing"

Voordelen: "Plane was newer and the cabin crew were courteous."
Nadelen: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Nadelen: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"

Voordelen: "Comfortable plane, good entertainment and very good food."
Nadelen: "The plane departed over 2 hrs late and didn't make up any time during the long flight. Most of the other airlines flying long distances make up the time if the departure is delay."

Voordelen: "Seat was confortable."

Voordelen: "Crew was great."
Nadelen: "I had to switch seats due to recliner and tv remote did not work. Also, my baggage did not arrive on my flight. I had a 14 hour layover in Warsaw which was plenty of time to transfer onto plane. This also occurred on my flight to Germany."

Voordelen: "Crew not good"

Voordelen: "Generous service, excellent vegetarian meals (my special order), excellent telephone help prior to flight."
Nadelen: "Delayed boarding time with no information or updates provided, touch screen didn't work, bathrooms dirty toward end if flight."

Nadelen: "Luggage did not arrive in Los Angeles. Representatives not sympathetic. Luggage was delivered to my home the following day. I will probably not use this airline again."

Voordelen: "Crew provided great service."

Nadelen: "Seat was not stable and moved when I moved. In the toilet the cover of toilet was falling down constantly. There was no Wifi (what is now quite ussual)"

Voordelen: "the crew was really amazing!"

Voordelen: "Easy and fast to board and quick response with carry on luggage"
Nadelen: "The website check in doesn’t work quite well. You have to try a couple of times so it works"

Voordelen: "Crew"
Nadelen: "Boarding process was terrible, delayed for 3 hours and I have missed my other flight"

Voordelen: "Overall it was a good flight"
Nadelen: "Some passengers arrive late 1 hour from transfer flight, but meantime plane crew started relocating existing passengers to different seats without checking if the seat is available, and that created chaos."

Nadelen: "Food and not enough entertainment"

Voordelen: "All in all, the seats had more legroom than I expected for economy. Much more than American airlines (AA, United, Delta). Love the direct flight as it saves so much time."
Nadelen: "This was the 4th flight I have taken between LAX and Warsaw...but was the first time that there were no beer nor wine available in between meal services. On a 12-13 hour flight, this was a definite disappointment compared to my other experiences on LOT. The other concern was there were only two meals, and no snack service on a very long flight. This again stood out in contrast to the previous flights I have taken on LOT."

Voordelen: "Business Class on LOT Flight No. 21 from Warsaw to Los Angeles is excellent! The Boeing 787 Dreamliner is a beautiful plane and the Business Class seats are very comfortable. The food was pretty good and the flight attendants were extremely nice!"
Nadelen: "There was a two and a half hour delay for technical problems for our flight from Warsaw to Los Angeles on Tuesday July 24, 2018. There had been a two-hour delay for my flight in from Warsaw to Moscow, also for technical problems, on Friday July 13, 2018. Obviously, LOT needs to insure its planes are safe, but it needs to do so sufficiently in advance of take-off so that its passengers are not inconvenienced by lengthy delays."

Voordelen: "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Nadelen: "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."

Voordelen: "Good"

Voordelen: "Flight was smooth, stewardess we're very friendly, and accommodating."
Nadelen: "Flight was delayed (not their fault) however when we land their was no one to help with transfers or new arrangements with flights that were missed. Had to get 3rd party involved in order to get to destination."

Voordelen: "Not much."
Nadelen: "This is about as budget as you can get. Entertainment systems didn’t work, drinks were warm. Food was mediocre. Bathroom doors didn’t work, and the toilet seat wouldn’t stay up while using it! Yuck! Had to shuttle EVERYWHERE between flights, before and after. Crew was not attentive, and not so friendly either. Only good note was the young lady who checked our bags in Warsaw and helped get our seats together (after the airline messed the seat assignment up in the first place). Ugh. Worst airline I’ve been on."

Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Voordelen: "Friendliness"

Voordelen: "Flight on time... arrived on time.... food was great...."

Voordelen: "In Frankfurt it went through Lufthansa and the extra suitcase costed me $40 more as I’ve been told on the LOT website. Paid €107 where the web page of lot said $75"
Nadelen: "After check in luggage I had to wait one hour to take care of the luggage price so I get my tickets. All this should have been do e before without going to different counter. Also I didn’t liked that I had to check in on the automated machine."

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "I can't give any review, because I cancelled my flight."

Nadelen: "No space"

Voordelen: "Price of tickiet"
Nadelen: "Service"

Voordelen: "All"
Nadelen: "No free alcohol"

Voordelen: "Great cabin crew, everything on time, love 787 Dreamliner on long flights. Good food"
Nadelen: "Slow and hectic boarding in Warsaw"

Voordelen: "Decent new airplane. Nothing else really stands out"
Nadelen: "Economy class is not as comfy as Turkish. Food is decent, not good. No free beer :'( Too few movies and some equipment doesn't function well"

Voordelen: "I've had two LOT flights and both have been very pleasant. Language was my biggest worry but almost everyone speaks English to a degree. The seats had more room than most domestic American economy flights...very good."
Nadelen: "I have nothing bad to say."

Voordelen: "I was boarded very professionally. I have a heart condition that requires medication. I explained this to the gate agent to request assistance in boarding and they complied with my request."
Nadelen: "LOT is not an airline that impressed me in any way. When I flew from Los Angeles to Warsaw, my bag was weighed, and I was told it was over limit. This, in spite of the fact that I weighed this bag on a calibrated scale prior to entering the airport, and my luggage was 5 pounds BELOW the limit. This seemed a blatant attempt to gain additional money from me, because I know the bag was not overweight. The food selections were average at best. Leaving Warsaw traveling to Los Angeles, we left almost an hour past our original scheduled departure do to the need to obtain additional supplies. On my next trip to Europe, I will look for alternate flight providers."

Voordelen: "It was very pleasant flight"
Nadelen: "Crew atmosphere"

Voordelen: "Ground crew did a good job rescheduling and arranging hotel"
Nadelen: "The flight was cancelled"

Nadelen: "Bathrooms"

Nadelen: "Check in staff was unprofessional and extremely rude."

Nadelen: "The entertainment system was broken in my chair"

Voordelen: "I like everything, except toilets."
Nadelen: "Toilets were too dirty. Crew must clean them continuously during the fly. But they didn't. They was unhappy about this duty. When we landed there were toilet paper on the floor even outside the toilets."

Voordelen: "The food!"
Nadelen: "The layover but that's not in your control so no worries!"

Nadelen: "Food was terrible"

Voordelen: "Customer service was good and flight arrived on time."

Nadelen: "Free drinks please"

Voordelen: "Crew were really helpful and it was great as we travelled with infant."
Nadelen: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Voordelen: "Food"
Nadelen: "Inattentive crew"

Voordelen: "Nothing did our. Just another flight."
Nadelen: "The seat was very worn down and hard."

Nadelen: "They lost my suitcase"

Voordelen: "The food, the crew, the entertainment."
Nadelen: "It was an excellent flight!"

Voordelen: "What I liked was smooth flight. And the fleece blanket."
Nadelen: "Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat."

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Punctual, efficient."
Nadelen: "The food could be better."

Voordelen: "crew was ok, at one point I felt like they were just tired, after all it was a 12 hour flight from Madrid to L.A."
Nadelen: "make sure that the crew is well rested and ready for a long flight."

Voordelen: "The crew was really lovely. They handled a socially challenged passenger with a lot more patience than she probably deserved."
Nadelen: "I know it's probably not legal to throw passengers out of a moving plane, but I think the flight would have been a lot better without that disruptive lady making multiple scenes. I don't understand how people who behave that way are capable of travel in the first place"

Voordelen: "Excellent flight, timely"

Voordelen: "That's the only good thing."
Nadelen: "Mediocre food, flight attendants were cold and unhelpful. I never heard of 90% of the entertainment offered, and the rest were really old. Bring your own entertainment, and a charging cable. In fact, bring everything you think you will need, water, food, Tylenol for the headache you will definitely have by the end of his flight. No one has any interest in being helpful or making your flight Pleasant."

Voordelen: "Liked that each seat had its own screen for viewing and the selection of movies."
Nadelen: "We specifically paid and picked seats in advance towards the front of the plane and when we checked in at the counter the day of they reassigned us to different seats that they choose at the back of the plane without giving us any type of explanation for doing so. What was the point then in charging us extra to pick our seats?! Also when the person in front of you reclines their seat back you are left with very little room."

Voordelen: "On time"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "I never got on this flight."
Nadelen: "I was at the airport more than 2 hours ahead of my flight time. By the time I made it through check in, security, and immigration, I was already cutting it close. A random security check right at the gate made me miss my flight. There were no timely options to re-route my flight unless it was at a fee of over >$2,000. Horrible, stressful, experience."

Voordelen: "The movies and the leg room seemed better then normal"

Voordelen: "Entertainment programs were the only positive"
Nadelen: "uncomfortable and cramp seats very low quality food Alcohol had to be purchased! Are you serious? This is an international flight!!!"

Voordelen: "Once again, my minor child (5 years old) was not seated with me. I don’t understand. Her birthday is listed with her ticket. Why ask the age of children under 11 if they’ll be seated with strangers? Moreover, we were loaded onto the plane from both ends, irrespective of our seats, so there was mass confusion as two sets of passengers were crossing over each other, looking for seats. Using hand signals to communicate, as it was an international flight with passengers speaking several languages. The crew stood at the entrances to the plane, watching."
Nadelen: "My experience."

Voordelen: "More spacious than the flight to Madrid. Good was fresher good entertainment system."
Nadelen: "Seats were a bit hard."

Nadelen: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Nadelen: "On time, food is ok."

Voordelen: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Nadelen: "Nothing."

Voordelen: "The price of the ticket. The meals much better than other airlines."
Nadelen: "Not being able to adjust my air conditioning"

Voordelen: "Entertainment content was good and made the long trip more pleasant. I got a seat in the emergency exit and had lots of space for my legs. Alleys are quite narrow although and the crew was bumping into my arm quite often but overall seating experience was good."
Nadelen: "Boarding was very unorganized. It was difficult to understand the groups that were supposed to board. Overal check in process took too long. I arrived to the airport 3 hours in advance and finally made it to the gate when boarding started. Food can be improved as well. Had the pasta with spinach which consisted in some tortellini with very greasy cheese and way too many peppers. Second meal consisted in a sad croissant with ham and cheese."

Voordelen: "the AC worked. the last flight had warm air from the vents"
Nadelen: "flight was delayed 3 hours to begin with.. it was unorganized....no apology was given whatsoever.. plane was a bit uncomfortable. flight crew looked unhappy..I like to see people smile."

Nadelen: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."

Voordelen: "Only nonstop flight from Madrid to LA"
Nadelen: "Iberia, please renew your crew or give them some hospitality training"

Voordelen: "The extra leg room in the exit row. In spite of the fact we had to pay extra for it, it was well worth it. The crew was courteous and professional. The flight was on time."

Voordelen: "The in flight movie selection was great. They were generous with providing us wine and complementary in flight entertainment . Didn't have to pay extra to check our bags."
Nadelen: "The food wasn't very good. But at least they provided us with some. We paid extra foe exit row seats and they allowed someone to sir across from my husband in the flight attendant seat they use during landing and take off. He sat there the entire flight. He was tall with long legs and took away from my husbands leg room which is why we paid extra for the exit row seats. Not sure if he worked for the airline as he was dressed in regular street clothes but annoying all the same."

Voordelen: "I liked the inflight shower courtesy of turbulence and staff serving drinks"
Nadelen: "Not a British airways flight, but Iberia. No TP in the head"

Nadelen: "It was not British Airways, they put us on Iberia."

Nadelen: "Horrible from beginning to ending."

Voordelen: "Touch screen movies were nice"
Nadelen: "Forgot to give me dinner then said they ran out of meat dish. Bathrooms dirty and out of toilet paper. Seemed very cramped. Couldn't find call bell to call stewardess. Not happy with Iberia"

Voordelen: "I liked the air crew and the media systems on the plane."
Nadelen: "I did not like the fact that we were charged 75 euros because our bags were .5 kilos over weight. The lady put the bags through before giving us the cost and the option to move things around into our carry on bags. That was extremely disappointing."

Nadelen: "1 hour delay upon arrival die to no available gates"

Voordelen: "On my return flight to the United states, I got to fly with Iberia airlines. After flying my first segment with British airways, I wondered if the Spanish airline could keep up with BA's standards. Well, Iberia not only met the standards, but raised the bar! I am not sure if the fact that this was a day flight (unlike BA's red eye trip) or the fact that it took 2 more hours, but the crew served a full lunch, a snack AND a light meal, when with British i only received one full dinner and a morning snack."
Nadelen: "I'm not sure if it's the European dryness, but though helpful, the flight crew did not looked friendly."

Voordelen: "This was a long international flight so we got dinner, snack, and breakfast included. Food was decent, service fine, and entertainment selection was good. Also, since it was not a full flight, there was extra room and therefore a comfortable flight."

Voordelen: "Excellent service!"

Voordelen: "new plane"
Nadelen: "nothing"

Voordelen: "I like that it was a plane not so big, and there was more space between seats (more leg room) than in similar flights overseas in British Airways planes; the crew was always very friendly and the entertainment very good, lots of good movies to chose from!"
Nadelen: "The only thing I really did not like of this flight was that it was delayed For about three hours, which affected my plans in the arrival destination"

Voordelen: "The entertainment was readily available."

Voordelen: "All went well!"

Voordelen: "I liked their service and warm nature of the staff."
Nadelen: "The flight was delayed one hour and 23 minutes so that affected my connection from LA to SFO. My bag couldn't reach back to SFO and I had to run to catch my flight in LA after a 12 hour flight."

Voordelen: "Great selection of movies and the food wasn't too bad."
Nadelen: "The guy in the same row as me took off his shoes and used the remaining seats between us as a bed. I thought it was rude and disgusting and showed a lack of spacial awareness. Blankets were not very soft. Also, one of the flight attendants was really struggling to push any of the trolleys, running into the arm rests of the seat."

Nadelen: "the flight over LAX to Madrid was horrible. An old plane, both my husband and I had broken seats, no screens, and no charging capability. The flight from MAD to LAX was much better with a newer plan. I would however, not fly with Iberia again, because the out bound flight was so awaful. So average rating is okay."

Voordelen: "The crew was fabulous. Very friendly and accommodating."
Nadelen: "Checking in and ordering special meal"

Voordelen: "The crew members always looked me in the eye and made me feel like a human being."
Nadelen: "Honestly my only complaint would be that I was not given both of my boarding passes when I first checked in in Munich and instead I had to go out and stand in a line for an hour to get my boarding pass for Las Angeles which made me just barely get to my gate on time."

Nadelen: "poor WIFI service - would be nice to offer this for FREE."

Voordelen: "I was moved to an aisle seat b/c there was a couple that wanted to sit together. I appreciated that food was provided, but it felt very rushed. I enjoyed the in flight entertainment as it helped the time go much faster. The crew was very nice and did their best to keep passengers comfortable."
Nadelen: "The flight itself was probably the most turbulent flight i've ever been on. In addition, boarding and de-boarding took a long time. we had to just stand and wait for both - for a much much longr time that normal. They were able to make up the time in the air, but it felt unusually long to both board and de-board."

Voordelen: "Very uncomfortable seat from Iberia Airline.The cushion was almost down to spring. Need to upgrade. Crew are not very helpful. Service is not good. Specially at the Airport, speaking English is very bad. I need an assistance to request for PRM ASSISTANCE for wheel chair, I don't believe that he don't speak English at all, Why would he be in that position. It should have bilingual person. I'm sure whether he pretend too I have walk back & forth to get help for information to have it translate to Spanish. All He does is make priority to all local people, it took one hour to get the wheel chair & then by transfer to intl national airport by bus took another hour, we check in @ 8:30AM by the time we get into the terminal was 12:30PM the flight leave 2 12:45PM. What a service. I will never ever flight with Iberia Airline. What a BAD service. Communication by itself is very very bad, the airline crew hardly can speak English. We have 6 people. We will definitely not recommend Iberia Airline. Thank you."

Voordelen: "Good food, great crew and service. Enjoyed the entertainment options-- plenty of choices. Smooth, comfortable flight."