Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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7,6
Voordelen: informative, helpful, and friendly staff great car
Nadelen: $200.00 deposit drop off at lot (saturday night) but i am still responsible for car until the next day they come in (monday)
beoordeling van
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4,0
Unable to rent
Voordelen: Unfortunately I was unable to rent the vehicle because I didn’t have a major credit card and they would not accept a debit card.
Nadelen: The fact that I was able to reserve with my debit card but not able to rent with it.
beoordeling van
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7,6
Voordelen: Online rental was fast and easy
Nadelen: The class of car I rented was not available. I ended up taking a smaller one, which was ok. I left without any type of paperwork about the rental. I was asked about an online receipt which I never got. The tank was less than half full, so I wasn't sure how much needed to be in the car when I returned it. Again No paperwork. The renatl agent was very nice, but the process left something to be desired.
beoordeling van
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10,0
Great experience!
Voordelen: People were helpful and friendly. Car was very reliable. We put lots of miles on it and had not trouble.
beoordeling van
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10,0
excellent service
Voordelen: customer service was fantastic. I love how nice everyone was and swift they were with getting use the car
Nadelen: there isn't anything didn't like. they were a pleasure to deal with
beoordeling van
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10,0
Voordelen: Friendly and courteous staff fast
Nadelen: nonthing
beoordeling van
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2,0
Service was so awful
Nadelen: We were givin misleading information by TWO enterprise employees on the phone. This and maybe an error through price lines booking website led to two days of hassle, three trips to the nearest enterprise rental an hour away from our house, and our vacation being cancelled. All because I put my faith in this business, our reservation, and the two employees who assured me of what I needed and that we were all set for our rental.
beoordeling van
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7,2
Voordelen: All was good but the inside of the car was very dirty and also smelled of cigarettes.
beoordeling van
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2,0
Reserved a car for a closed Enterprise
Nadelen: Reserved car for 12pm on a Saturday, that particular Enterprise closed by then. Kayak went through with the reservation anyway. Customer service could not be reached to fix the situation since they were closed as well.
beoordeling van
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10,0
Quick servicet
Voordelen: The speed and efficiency of turn-in
beoordeling van
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2,0
They gave the car to someone else.
Voordelen: Nothing.
Nadelen: They gave the car away. They didn't care. I was late to pick up the rental. Nowhere in the fine print did it indicate the car would be given to someone else if I didn't arrive promptly.
beoordeling van
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4,8
Voordelen: Nice car.
Nadelen: It took over an hour to get the car after I arrived at the Enterprise location--even though I already had a reservation. There really is no possible excuse for taking that long to get the car when Enterprise knew what time I would be arriving and what type of car I had reserved.
beoordeling van
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10,0
Great experience!
Voordelen: People were helpful and friendly. Car was very reliable. We put lots of miles on it and had not trouble.
beoordeling van
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10,0
excellent service
Voordelen: customer service was fantastic. I love how nice everyone was and swift they were with getting use the car
Nadelen: there isn't anything didn't like. they were a pleasure to deal with
beoordeling van
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10,0
Voordelen: Friendly and courteous staff fast
Nadelen: nonthing
beoordeling van
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10,0
Quick servicet
Voordelen: The speed and efficiency of turn-in
beoordeling van
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7,6
Voordelen: informative, helpful, and friendly staff great car
Nadelen: $200.00 deposit drop off at lot (saturday night) but i am still responsible for car until the next day they come in (monday)
beoordeling van
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7,6
Voordelen: Online rental was fast and easy
Nadelen: The class of car I rented was not available. I ended up taking a smaller one, which was ok. I left without any type of paperwork about the rental. I was asked about an online receipt which I never got. The tank was less than half full, so I wasn't sure how much needed to be in the car when I returned it. Again No paperwork. The renatl agent was very nice, but the process left something to be desired.
beoordeling van
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7,2
Voordelen: All was good but the inside of the car was very dirty and also smelled of cigarettes.
beoordeling van
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4,0
Unable to rent
Voordelen: Unfortunately I was unable to rent the vehicle because I didn’t have a major credit card and they would not accept a debit card.
Nadelen: The fact that I was able to reserve with my debit card but not able to rent with it.
beoordeling van
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2,0
Service was so awful
Nadelen: We were givin misleading information by TWO enterprise employees on the phone. This and maybe an error through price lines booking website led to two days of hassle, three trips to the nearest enterprise rental an hour away from our house, and our vacation being cancelled. All because I put my faith in this business, our reservation, and the two employees who assured me of what I needed and that we were all set for our rental.
beoordeling van
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2,0
Reserved a car for a closed Enterprise
Nadelen: Reserved car for 12pm on a Saturday, that particular Enterprise closed by then. Kayak went through with the reservation anyway. Customer service could not be reached to fix the situation since they were closed as well.
beoordeling van
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2,0
They gave the car to someone else.
Voordelen: Nothing.
Nadelen: They gave the car away. They didn't care. I was late to pick up the rental. Nowhere in the fine print did it indicate the car would be given to someone else if I didn't arrive promptly.
beoordeling van
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4,8
Voordelen: Nice car.
Nadelen: It took over an hour to get the car after I arrived at the Enterprise location--even though I already had a reservation. There really is no possible excuse for taking that long to get the car when Enterprise knew what time I would be arriving and what type of car I had reserved.
beoordeling van
