Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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3,6
Voordelen: There was no one at the ocunter at MArathon Airport when we arrived for our pick up. We waited 10 minuted before a young man showed up - no apologies. He did not give us a contract - he did not take us out to the car to go over anything related to the car. Worst service ever!
Nadelen: See above
beoordeling van
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2,0
Said vehicle available, none were
Voordelen: Guy called me to say no car available.
Nadelen: Didn't get a car, spent $160 on cab instead
beoordeling van
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8,4
Good car, but much more expensive than it should have been.
Voordelen: Car had bluetooth, ran fine and had good gas mileage.
Nadelen: Price was about $100 more than it should have been.
beoordeling van
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2,0
No Vehicle Available
Voordelen: I was treated like garbage. What part did I like?
Nadelen: The "customer be damned" attitude.
beoordeling van
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2,0
No Vehicle & 6 hours on the phone w/you
Voordelen: Nothing. Never got vehicle. No help from Expedia. Worst rental experience EVER!
Nadelen: The entire thing.
beoordeling van
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5,2
third party insurance scam!!!!!
Voordelen: Entetprise does not honor Kayak insurance scam. No way to call or email Kayak !!!! Very dissatisfied.
Nadelen: No way to email or call Kayak to complain. Enterprise does not honor Kayak third party insurance!!! Plus. Enterprise charged additional $200 deposit. im disgusted with Kayak.
beoordeling van
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10,0
Voordelen: The service was excellent. The car was wonderful and met our needs perfectly.
beoordeling van
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2,0
Simply didn't have our car for Christmas
Voordelen: We did not enjoy any part of our experience. We reserved a car for the holidays months in advance. When we went to pick it up they said they didn't have any cars and told us to try another company 3 days before Christmas
Nadelen: I live in the Florida keys and my family comes each year to visit for the holiday. I made a reservation for a full size car months in advance with enterprise. When we showed up to pick up the car hours before I was to pick up my family on December 22 with our confirmation in hand they simply said we don't have any cars . They told me the truck that brings them to the office broke down . I asked where and when. They of course had no answer because it wasn't true. If it were they should have called as soon as they knew my reservation was in trouble .. multi national transportation company does not get shut down by 1 truck break down . Luckily Avis was able to save the day. Enterprise did nothing for us and just simply said we can't help you despite our reservation.
beoordeling van
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2,0
kayak advertises vehicles that aren't available
Nadelen: Inaccurate information. Enterprise didn't have the vehicle I booked online. The manager was very abrasive and she did not offer an acceptable solution. Ultimately, she told me that Kayak was responsible for misleading information.
beoordeling van
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2,0
Véhicule censé être disponible, aucun ne l'était
Voordelen: Un gars m'a appellé pour dire qu'il n'y avait pas de voiture
Nadelen: Je n'ai pas une voiture, dépensé 160$ sur un taxi au lieu
beoordeling van
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2,0
Dit voertuig beschikbaar, maar er werden geen
Voordelen: Man belde me om te zeggen geen auto beschikbaar.
Nadelen: Had niet de auto, brachten $160 op cabine in plaats
beoordeling van
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8,4
Bonne voiture, mais beaucoup plus cher que ça aurait dû l'être.
Voordelen: La voiture avait le bluetooth, roulait bien et avait une bonne réserve d'essence
Nadelen: Le prix était d'environ 100$ de plus que prévu.
beoordeling van
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8,4
Good car, but much more expensive than it should have been.
Voordelen: Car had bluetooth, ran fine and had good gas mileage.
Nadelen: Price was about $100 more than it should have been.
beoordeling van
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8,4
Bonne voiture, mais beaucoup plus cher que ça aurait dû l'être.
Voordelen: La voiture avait le bluetooth, roulait bien et avait une bonne réserve d'essence
Nadelen: Le prix était d'environ 100$ de plus que prévu.
beoordeling van
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3,6
Voordelen: There was no one at the ocunter at MArathon Airport when we arrived for our pick up. We waited 10 minuted before a young man showed up - no apologies. He did not give us a contract - he did not take us out to the car to go over anything related to the car. Worst service ever!
Nadelen: See above
beoordeling van
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2,0
Said vehicle available, none were
Voordelen: Guy called me to say no car available.
Nadelen: Didn't get a car, spent $160 on cab instead
beoordeling van
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2,0
No Vehicle Available
Voordelen: I was treated like garbage. What part did I like?
Nadelen: The "customer be damned" attitude.
beoordeling van
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2,0
No Vehicle & 6 hours on the phone w/you
Voordelen: Nothing. Never got vehicle. No help from Expedia. Worst rental experience EVER!
Nadelen: The entire thing.
beoordeling van
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5,2
third party insurance scam!!!!!
Voordelen: Entetprise does not honor Kayak insurance scam. No way to call or email Kayak !!!! Very dissatisfied.
Nadelen: No way to email or call Kayak to complain. Enterprise does not honor Kayak third party insurance!!! Plus. Enterprise charged additional $200 deposit. im disgusted with Kayak.
beoordeling van
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2,0
Simply didn't have our car for Christmas
Voordelen: We did not enjoy any part of our experience. We reserved a car for the holidays months in advance. When we went to pick it up they said they didn't have any cars and told us to try another company 3 days before Christmas
Nadelen: I live in the Florida keys and my family comes each year to visit for the holiday. I made a reservation for a full size car months in advance with enterprise. When we showed up to pick up the car hours before I was to pick up my family on December 22 with our confirmation in hand they simply said we don't have any cars . They told me the truck that brings them to the office broke down . I asked where and when. They of course had no answer because it wasn't true. If it were they should have called as soon as they knew my reservation was in trouble .. multi national transportation company does not get shut down by 1 truck break down . Luckily Avis was able to save the day. Enterprise did nothing for us and just simply said we can't help you despite our reservation.
beoordeling van
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2,0
kayak advertises vehicles that aren't available
Nadelen: Inaccurate information. Enterprise didn't have the vehicle I booked online. The manager was very abrasive and she did not offer an acceptable solution. Ultimately, she told me that Kayak was responsible for misleading information.
beoordeling van
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2,0
Véhicule censé être disponible, aucun ne l'était
Voordelen: Un gars m'a appellé pour dire qu'il n'y avait pas de voiture
Nadelen: Je n'ai pas une voiture, dépensé 160$ sur un taxi au lieu
beoordeling van
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2,0
Dit voertuig beschikbaar, maar er werden geen
Voordelen: Man belde me om te zeggen geen auto beschikbaar.
Nadelen: Had niet de auto, brachten $160 op cabine in plaats
beoordeling van
