Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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10,0
Nadelen: Fast check in. They called after I turned in the pickup and let me know the everything checked out fine.
beoordeling van
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4,4
Extremely disappointed!
Voordelen: The vehicle served its purpose.
Nadelen: Went to pick up my rental car a couple hours early. I was told by an employee that they called me earlier in the day to inform me that i was being put on wait list and there was no car available for me. I asked of I could go to a near by location to get a replacement. I was told no. I continued to ask for help to resolve the situation. This employee said there was nothing he could do. Then another employee came from the back office and said that he had been in touch with a branch 20 minutes away. He stated that he could transfer my reservation. I thanked him then drove to the other location to pick up a car there. Once there i had to correct them on the price i received from kayak. They said they corrected it. Today i looked at my credit card account and they still charged me more than the price i was quoted. Now i have to contact them to get this fixed as well. I have rented vehicles prevoously from this location without issue. Extremely disappointed!
beoordeling van
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8,0
Voordelen: Didn't have the size reserved, but upgraded without any issues.
beoordeling van
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6,8
Voordelen: Nice clean car
Nadelen: The "upsell" on the insurance. I purchased the online insurance thru Kayak/Allianz. When I picked up the car, the counter agent at Enterprise tried to convince me to buy their insurance and cancel the one I had, even to go so far as to say the online one I bought was "pretty much a scam". !!?? Horrible to conduct business this way. I kept the insurance I had, esp. because it was much cheaper.
beoordeling van
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2,0
No car
Voordelen: Nothing
Nadelen: They confirmed reservation and then cancelled it 30 mins before pickup. Will never rent from them again!!!!
beoordeling van
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8,0
Voordelen: The roadside assistance was great and very responsive. I lost my keys down the toilet and were irretrievable. I always go to enterprise. The associates are always dressed very professionally and are extremely courteous.
Nadelen: I didn't like that both remotes that were given to me were tied together and I could take them apart. I tried to. If I had been able to do that, this whole issue would have been avoided. Also, I had to go to the airport to get a second vehicle. I was late for a wedding dinner (which keep in mind this was my whole fault)...however, I did pay insurance for such things as this. It would have been optimal to have the car brought to my hotel. That said, the service was timely and supportive
beoordeling van
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8,0
Nadelen: Sales Manager not friendly at all.
beoordeling van
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10,0
Nadelen: Enregistrement rapide. Ils m'ont appelé après que j'ai pris la navette et m'ont fait savoir tout ce qu'ils m'ont bien fait.
beoordeling van
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8,0
Voordelen: Ils n'avaient plus la taille de voiture que j'avais réservée, mais nous avons été surclassés sans aucun problème.
beoordeling van
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8,0
Voordelen: Had niet de grootte voorbehouden, maar een upgrade zonder problemen.
beoordeling van
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6,8
Voordelen: Belle voiture propre
Nadelen: La "vente additionnelle" sur l'assurance. J'ai acheté l'assurance en ligne via kayak/Allianz. Lorsque j'ai pris la voiture, l'agent du comptoir d'Enterprise a essayé de me convaincre d'acheter leur assurance et d'annuler celle que j'avais, même pour aller jusqu'à dire que la personne en ligne que j'ai achetée était "assez beaucoup une escroquerie". !!?? Horrible de faire des affaires de cette façon. J'ai gardé l'assurance que j'avais, surtout parce que c'était beaucoup moins cher.
beoordeling van
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2,0
Plus de voitures
Voordelen: Rien
Nadelen: Ils m'avaient confirmé la réservation et annulé ensuite 30 minutes avant mon arrivée. Plus jamais !
beoordeling van
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8,0
Voordelen: Didn't have the size reserved, but upgraded without any issues.
beoordeling van
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6,8
Voordelen: Nice clean car
Nadelen: The "upsell" on the insurance. I purchased the online insurance thru Kayak/Allianz. When I picked up the car, the counter agent at Enterprise tried to convince me to buy their insurance and cancel the one I had, even to go so far as to say the online one I bought was "pretty much a scam". !!?? Horrible to conduct business this way. I kept the insurance I had, esp. because it was much cheaper.
beoordeling van
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8,0
Voordelen: The roadside assistance was great and very responsive. I lost my keys down the toilet and were irretrievable. I always go to enterprise. The associates are always dressed very professionally and are extremely courteous.
Nadelen: I didn't like that both remotes that were given to me were tied together and I could take them apart. I tried to. If I had been able to do that, this whole issue would have been avoided. Also, I had to go to the airport to get a second vehicle. I was late for a wedding dinner (which keep in mind this was my whole fault)...however, I did pay insurance for such things as this. It would have been optimal to have the car brought to my hotel. That said, the service was timely and supportive
beoordeling van
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8,0
Nadelen: Sales Manager not friendly at all.
beoordeling van
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8,0
Voordelen: Ils n'avaient plus la taille de voiture que j'avais réservée, mais nous avons été surclassés sans aucun problème.
beoordeling van
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8,0
Voordelen: Had niet de grootte voorbehouden, maar een upgrade zonder problemen.
beoordeling van
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6,8
Voordelen: Belle voiture propre
Nadelen: La "vente additionnelle" sur l'assurance. J'ai acheté l'assurance en ligne via kayak/Allianz. Lorsque j'ai pris la voiture, l'agent du comptoir d'Enterprise a essayé de me convaincre d'acheter leur assurance et d'annuler celle que j'avais, même pour aller jusqu'à dire que la personne en ligne que j'ai achetée était "assez beaucoup une escroquerie". !!?? Horrible de faire des affaires de cette façon. J'ai gardé l'assurance que j'avais, surtout parce que c'était beaucoup moins cher.
beoordeling van
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4,4
Extremely disappointed!
Voordelen: The vehicle served its purpose.
Nadelen: Went to pick up my rental car a couple hours early. I was told by an employee that they called me earlier in the day to inform me that i was being put on wait list and there was no car available for me. I asked of I could go to a near by location to get a replacement. I was told no. I continued to ask for help to resolve the situation. This employee said there was nothing he could do. Then another employee came from the back office and said that he had been in touch with a branch 20 minutes away. He stated that he could transfer my reservation. I thanked him then drove to the other location to pick up a car there. Once there i had to correct them on the price i received from kayak. They said they corrected it. Today i looked at my credit card account and they still charged me more than the price i was quoted. Now i have to contact them to get this fixed as well. I have rented vehicles prevoously from this location without issue. Extremely disappointed!
beoordeling van
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2,0
No car
Voordelen: Nothing
Nadelen: They confirmed reservation and then cancelled it 30 mins before pickup. Will never rent from them again!!!!
beoordeling van
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2,0
Plus de voitures
Voordelen: Rien
Nadelen: Ils m'avaient confirmé la réservation et annulé ensuite 30 minutes avant mon arrivée. Plus jamais !
beoordeling van
