Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
Napels autoverhuur
Doorzoek honderden reiswebsites tegelijk voor huurauto's in Napels
Zelfde inleverlocatie
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Napels, Napels, Italië
Autoverhuurinfo Napels
| Ophaalpunt | Napels |
|---|---|
| Verhuurlocaties | 83 |
| Locaties op luchthavens | 36 |
Overzicht Napels - autoverhuurders en beoordelingen
Best beoordeeld #1
Enterprise
Best beoordeeld
8,5 Uitstekend (12.811 beoordelingen)
3 locaties in Napels
╳
Enterprise beoordelingen
Autoverhuurlocaties
Enterprise
Locaties in Napels
Stazione Di Napoli Centrale
+39 081 553 4282
| maandag | 07:00 - 21:00 |
| dinsdag | 07:00 - 21:00 |
| woensdag | 07:00 - 21:00 |
| donderdag | 07:00 - 21:00 |
| vrijdag | 07:00 - 21:00 |
| zaterdag | 07:00 - 21:00 |
| zondag | 07:00 - 21:00 |
Viale Comandante Umberto
+39 081 741 9613
| maandag | 08:00 - 16:00 |
| dinsdag | 08:00 - 16:00 |
| woensdag | 08:00 - 16:00 |
| donderdag | 08:00 - 16:00 |
| vrijdag | 08:00 - 16:00 |
| zaterdag | 08:00 - 13:00 |
| zondag | 00:00 - 00:00 |
Viale Umberto Maddalena N. 21
+39 081 751 8899
| maandag | 08:00 - 23:00 |
| dinsdag | 08:00 - 23:00 |
| woensdag | 08:00 - 23:00 |
| donderdag | 08:00 - 23:00 |
| vrijdag | 08:00 - 23:00 |
| zaterdag | 08:00 - 23:00 |
| zondag | 08:00 - 23:00 |
Alle beoordelingen voor Enterprise
Enterprise beoordelingen voor Napels
Best beoordeeld #2
Avis
7,6 Goed (2.253 beoordelingen)
2 locaties in Napels
╳
Avis beoordelingen
Autoverhuurlocaties
Avis
Locaties in Napels
Aeroporto Di Napoli
+39 081 780 5790
| maandag | 07:30 - 23:30 |
| dinsdag | 07:30 - 23:30 |
| woensdag | 07:30 - 23:30 |
| donderdag | 07:30 - 23:30 |
| vrijdag | 07:30 - 23:30 |
| zaterdag | 07:30 - 23:30 |
| zondag | 07:30 - 23:30 |
Pickup:Pizza Garibaldi 92
+39 081 284 041
| maandag | 08:00 - 19:30 |
| dinsdag | 08:00 - 19:30 |
| woensdag | 08:00 - 19:30 |
| donderdag | 08:00 - 19:30 |
| vrijdag | 08:00 - 19:30 |
| zaterdag | 09:00 - 13:00 |
| zondag | 08:30 - 16:30 |
Alle beoordelingen voor Avis
Avis beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
8,0
Voordelen: The two guys were really helpful. The best I've ever seen at a car rental desk. The woman was extremely disrespectful, with me and especially with other customers. She should not work with people. Not a good advertising for the company
beoordeling van
-
2,8
Nadelen: Unfortunately, Avis gave us a different category car. Instead of having a convertible Fiat 500, we received a standard Fiat 500. Given that we booked and fully paid a convertible one at a higher price than the standard one on 28.04 to make sure we h
beoordeling van
-
3,6
Not what I expected
Nadelen: Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.
beoordeling van
-
2,0
Terrible Service / No Lost and Found
Voordelen: The people did a quick check on the vehicle and processed the return quickly.
Nadelen: We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.
beoordeling van
-
8,0
Voordelen: Les deux gars étaient vraiment serviables. Le meilleur que j'aie jamais vu à un bureau de location de voitures. La femme était extrêmement irrespectueuse, avec moi et surtout avec d'autres clients. Elle ne devrait pas travailler avec les gens. Pas une bonne publicité pour la société
beoordeling van
-
2,8
Nadelen: Malheureusement, Avis nous a donné une voiture de catégorie différente. Au lieu d'avoir une Fiat 500 convertible, nous avons reçu une Fiat 500 standard. Étant donné que nous avons réservé et payé un convertible à un prix plus élevé que le standard sur 28.04 pour nous assurer que nous h
beoordeling van
-
3,6
Pas ce que je m'attendais
Nadelen: Tout d'abord, j'avais écrit pour dire que je préférerais une Mercedes ou quelque chose à l'exception d'une alfa romeo et ce que j'ai obtenu à la fin était une alfa. En outre, je n'ai pas été informé que j'avais besoin de 2 cartes de crédit pour le dépôt ; un visa et une carte mastercard que je n'ai pas préparé au préalable, ce qui a entraîné tant de problèmes et de retard lorsque j'ai pris la voiture à près de 12 heures du matin. Totalement déçu.
beoordeling van
-
3,6
Niet wat ik verwachtte.
Nadelen: Ten eerste had ik schreef om te zeggen dat ik liever een Mercedes of iets anders dan voor een Alfa Romeo en wat ik kreeg uiteindelijk een alfa. Ook ik was niet op de hoogte dat ik moest 2 credit cards voor waarborg ; een visa en een mastercard waar ik niet op voorhand bereiden wat resulteerde in veel moeite en vertraging als ik pakte de auto tegen bijna 12 uur. Heel teleurgesteld.
beoordeling van
-
2,0
Service Horrible / Pas Perdu Et Trouvé
Voordelen: Les gens ont fait un contrôle rapide sur le véhicule et ont traité le retour rapidement.
Nadelen: Nous avons laissé un article très important (un pot en verre à l'ancienne rempli de sable) dans la console centrale du véhicule et quand nous avons appelé l'emplacement de dépôt, ils étaient très désagréables pour nous aider à trouver l'article. Ensuite, nous avons rappelé et ils n'étaient toujours pas serviables. Il semble qu'ils n'aient pas complètement vu à travers le véhicule et nous n'avons toujours pas pu récupérer l'article.
beoordeling van
-
8,0
Voordelen: The two guys were really helpful. The best I've ever seen at a car rental desk. The woman was extremely disrespectful, with me and especially with other customers. She should not work with people. Not a good advertising for the company
beoordeling van
-
8,0
Voordelen: Les deux gars étaient vraiment serviables. Le meilleur que j'aie jamais vu à un bureau de location de voitures. La femme était extrêmement irrespectueuse, avec moi et surtout avec d'autres clients. Elle ne devrait pas travailler avec les gens. Pas une bonne publicité pour la société
beoordeling van
-
2,8
Nadelen: Unfortunately, Avis gave us a different category car. Instead of having a convertible Fiat 500, we received a standard Fiat 500. Given that we booked and fully paid a convertible one at a higher price than the standard one on 28.04 to make sure we h
beoordeling van
-
3,6
Not what I expected
Nadelen: Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.
beoordeling van
-
2,0
Terrible Service / No Lost and Found
Voordelen: The people did a quick check on the vehicle and processed the return quickly.
Nadelen: We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.
beoordeling van
-
2,8
Nadelen: Malheureusement, Avis nous a donné une voiture de catégorie différente. Au lieu d'avoir une Fiat 500 convertible, nous avons reçu une Fiat 500 standard. Étant donné que nous avons réservé et payé un convertible à un prix plus élevé que le standard sur 28.04 pour nous assurer que nous h
beoordeling van
-
3,6
Pas ce que je m'attendais
Nadelen: Tout d'abord, j'avais écrit pour dire que je préférerais une Mercedes ou quelque chose à l'exception d'une alfa romeo et ce que j'ai obtenu à la fin était une alfa. En outre, je n'ai pas été informé que j'avais besoin de 2 cartes de crédit pour le dépôt ; un visa et une carte mastercard que je n'ai pas préparé au préalable, ce qui a entraîné tant de problèmes et de retard lorsque j'ai pris la voiture à près de 12 heures du matin. Totalement déçu.
beoordeling van
-
3,6
Niet wat ik verwachtte.
Nadelen: Ten eerste had ik schreef om te zeggen dat ik liever een Mercedes of iets anders dan voor een Alfa Romeo en wat ik kreeg uiteindelijk een alfa. Ook ik was niet op de hoogte dat ik moest 2 credit cards voor waarborg ; een visa en een mastercard waar ik niet op voorhand bereiden wat resulteerde in veel moeite en vertraging als ik pakte de auto tegen bijna 12 uur. Heel teleurgesteld.
beoordeling van
-
2,0
Service Horrible / Pas Perdu Et Trouvé
Voordelen: Les gens ont fait un contrôle rapide sur le véhicule et ont traité le retour rapidement.
Nadelen: Nous avons laissé un article très important (un pot en verre à l'ancienne rempli de sable) dans la console centrale du véhicule et quand nous avons appelé l'emplacement de dépôt, ils étaient très désagréables pour nous aider à trouver l'article. Ensuite, nous avons rappelé et ils n'étaient toujours pas serviables. Il semble qu'ils n'aient pas complètement vu à travers le véhicule et nous n'avons toujours pas pu récupérer l'article.
beoordeling van
Best beoordeeld #3
Budget
7,4 Goed (4.205 beoordelingen)
2 locaties in Napels
╳
Budget beoordelingen
Autoverhuurlocaties
Budget
Locaties in Napels
Aeroporto Di Napoli
+39 081 780 5790
| maandag | 07:30 - 23:30 |
| dinsdag | 07:30 - 23:30 |
| woensdag | 07:30 - 23:30 |
| donderdag | 07:30 - 23:30 |
| vrijdag | 07:30 - 23:30 |
| zaterdag | 07:30 - 23:30 |
| zondag | 07:30 - 23:30 |
Pickup: Piazza Garibaldi 92
| maandag | 08:00 - 19:30 |
| dinsdag | 08:00 - 19:30 |
| woensdag | 08:00 - 19:30 |
| donderdag | 08:00 - 19:30 |
| vrijdag | 08:00 - 19:30 |
| zaterdag | 08:30 - 16:30 |
| zondag | 09:00 - 13:00 |
Alle beoordelingen voor Budget
Budget beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
6,8
Nadelen: This was my second attempt at a rental from Budget. The first car that I reserved was not available for pickup at the time of the booking, which delayed my travel by a day.
beoordeling van
-
8,0
Voordelen: Friendly staff. Explained everything well and in a timely manner.
beoordeling van
-
3,6
Voordelen: Nothing
Nadelen: budget agent shouldn’t have forced me into a larger sized car than I requested in my reservation. Due to her negligence of my situation, she gave me a mid sized crossover, did not fit in the streets of amalfi in the countryside where I was staying. As a result I had a scrape on the bumper and rim.
beoordeling van
-
6,0
Voordelen: Staff was great, car was good working order and exactly what we asked for
Nadelen: We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.
beoordeling van
-
2,0
Voordelen: Nothing
Nadelen: For starters They did not have the car I had selected. I understand if the car was not available that day, in this case they didn’t have any BMW X2 as a part of their fleet. I would’ve written a full review but the text is limited in this field. Don’t book with them! I wasn't the only one duped.
beoordeling van
-
2,0
Voordelen: The drop off was easy and the courtesy bus was waiting but I think that was more luck than their efficiency.
Nadelen: Everything. The office location , the poor Signage, the attitude of the staff. It was not progressive. Perhaps it felt like hiring a car, from my memory, say in the 1990s when it was such a hassle.
beoordeling van
-
4,4
Produit non conforme + arnaque sur le prix
Nadelen: Kayak nous réserve Mercedes classe À ou BMW et arrivé sur place on nous a réservé une Renault Clio!!! Après âpre négociations nous avons une Renault Megan’s 2ème Arnaque : sur le prix Je pensais que tout était regle mais sur la facture finale reste à payer de 145 euros avec frais assurance unique sup à location !!! Donc 247 euros pour 4 jours au lieu de 101 euros annoncé et réglé à Kayak!!!! DONC ARNAQUE SUR LE PRODUIT ET LE PRIX!!!
beoordeling van
-
10,0
Great service!
Voordelen: Shuttle pick up was smooth and easy. Not a long wait at the rental Center. While returning the car was met by a pleasant representative who quickly processed us so we could get to the airport !
Nadelen: N/A
beoordeling van
-
2,0
Voordelen: Nothing
Nadelen: We weren’t able to pick up the rental. They wanted a 700 euro deposit which we did not have. That’s ridiculous! How does anyone afford to rent a car with this company?
beoordeling van
-
3,2
RENTER BEWARE: BUDGET IN NAPLES WILL PIN YOU FOR PRIOR EXISTING DAMAGE
Voordelen: nothing
Nadelen: Upon arrival, it took 1.5 hours just to get the car even though there wasn't even a line. The staff at this location was just very lazy and slow and practically incompetent. It was nothing like getting a rental car in the states where it takes all of 10-20 minutes to get in and get out. We used the car probably 3 times out of the 4 days we had the rental and nothing happened - no accidents, no scrapes, no doors were opened on the vehicle - nothing happened to the car. Dropping off the car was a literal nightmare. Even though my husband and I conducted a walk through assessing any damage to the car prior to leaving the car lot, the employee checking the car back in to inventory pointed out TINY insignificant scratches on the car that were previously there and we ended up with a 450 euro bill for so-called "damages." We bought insurance thankfully, but these slimy people took advantage of us in a HUGE way and I have never had such a poor experience in my life. I will be reporting this to Budget headquarters and will never rent with them again.
beoordeling van
-
7,2
Voordelen: Enrico at drop-off was great. Car was great.
Nadelen: I was lied to about insurance and required to purchase their insurance and the total bill was double what was quoted. I did add gps, but that should not have accounted for all of the extra
beoordeling van
-
7,6
Surprise!
Voordelen: The car was almost brand new and was very nice.
Nadelen: However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.
beoordeling van
-
6,8
Nadelen: This was my second attempt at a rental from Budget. The first car that I reserved was not available for pickup at the time of the booking, which delayed my travel by a day.
beoordeling van
-
8,0
Voordelen: Friendly staff. Explained everything well and in a timely manner.
beoordeling van
-
7,2
Voordelen: Enrico at drop-off was great. Car was great.
Nadelen: I was lied to about insurance and required to purchase their insurance and the total bill was double what was quoted. I did add gps, but that should not have accounted for all of the extra
beoordeling van
-
7,6
Surprise!
Voordelen: The car was almost brand new and was very nice.
Nadelen: However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.
beoordeling van
-
3,6
Voordelen: Nothing
Nadelen: budget agent shouldn’t have forced me into a larger sized car than I requested in my reservation. Due to her negligence of my situation, she gave me a mid sized crossover, did not fit in the streets of amalfi in the countryside where I was staying. As a result I had a scrape on the bumper and rim.
beoordeling van
-
6,0
Voordelen: Staff was great, car was good working order and exactly what we asked for
Nadelen: We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.
beoordeling van
-
2,0
Voordelen: Nothing
Nadelen: For starters They did not have the car I had selected. I understand if the car was not available that day, in this case they didn’t have any BMW X2 as a part of their fleet. I would’ve written a full review but the text is limited in this field. Don’t book with them! I wasn't the only one duped.
beoordeling van
-
2,0
Voordelen: The drop off was easy and the courtesy bus was waiting but I think that was more luck than their efficiency.
Nadelen: Everything. The office location , the poor Signage, the attitude of the staff. It was not progressive. Perhaps it felt like hiring a car, from my memory, say in the 1990s when it was such a hassle.
beoordeling van
-
4,4
Produit non conforme + arnaque sur le prix
Nadelen: Kayak nous réserve Mercedes classe À ou BMW et arrivé sur place on nous a réservé une Renault Clio!!! Après âpre négociations nous avons une Renault Megan’s 2ème Arnaque : sur le prix Je pensais que tout était regle mais sur la facture finale reste à payer de 145 euros avec frais assurance unique sup à location !!! Donc 247 euros pour 4 jours au lieu de 101 euros annoncé et réglé à Kayak!!!! DONC ARNAQUE SUR LE PRODUIT ET LE PRIX!!!
beoordeling van
-
2,0
Voordelen: Nothing
Nadelen: We weren’t able to pick up the rental. They wanted a 700 euro deposit which we did not have. That’s ridiculous! How does anyone afford to rent a car with this company?
beoordeling van
-
3,2
RENTER BEWARE: BUDGET IN NAPLES WILL PIN YOU FOR PRIOR EXISTING DAMAGE
Voordelen: nothing
Nadelen: Upon arrival, it took 1.5 hours just to get the car even though there wasn't even a line. The staff at this location was just very lazy and slow and practically incompetent. It was nothing like getting a rental car in the states where it takes all of 10-20 minutes to get in and get out. We used the car probably 3 times out of the 4 days we had the rental and nothing happened - no accidents, no scrapes, no doors were opened on the vehicle - nothing happened to the car. Dropping off the car was a literal nightmare. Even though my husband and I conducted a walk through assessing any damage to the car prior to leaving the car lot, the employee checking the car back in to inventory pointed out TINY insignificant scratches on the car that were previously there and we ended up with a 450 euro bill for so-called "damages." We bought insurance thankfully, but these slimy people took advantage of us in a HUGE way and I have never had such a poor experience in my life. I will be reporting this to Budget headquarters and will never rent with them again.
beoordeling van
Best beoordeeld #4
Hertz
7,4 Goed (3.879 beoordelingen)
10 locaties in Napels
╳
Hertz beoordelingen
Autoverhuurlocaties
Hertz
Locaties in Napels
Corso Arnaldo Lucci 171
+39 081 202 860
| maandag | 08:30 - 13:00 14:30 - 19:00 |
| dinsdag | 08:30 - 13:00 14:30 - 19:00 |
| woensdag | 08:30 - 13:00 14:30 - 19:00 |
| donderdag | 08:30 - 13:00 14:30 - 19:00 |
| vrijdag | 08:30 - 13:00 14:30 - 19:00 |
| zaterdag | 08:30 - 13:00 |
| zondag |
Naples Airport
+39 081 231 1200
| maandag | 08:00 - 18:00 |
| dinsdag | 08:00 - 18:00 |
| woensdag | 08:00 - 18:00 |
| donderdag | 08:00 - 18:00 |
| vrijdag | 08:00 - 18:00 |
| zaterdag | 08:00 - 16:30 |
| zondag | 08:00 - 16:30 |
Stazione Marittima
+39 081 551 7721
| maandag | 08:30 - 13:00 15:00 - 19:00 |
| dinsdag | 08:30 - 13:00 15:00 - 19:00 |
| woensdag | 08:30 - 13:00 15:00 - 19:00 |
| donderdag | 08:30 - 13:00 15:00 - 19:00 |
| vrijdag | 08:30 - 13:00 15:00 - 19:00 |
| zaterdag | 08:30 - 13:00 |
| zondag |
Via Berlinguer 1
+39 033 3500 1374
| maandag | 10:00 - 13:00 15:00 - 19:00 |
| dinsdag | 10:00 - 13:00 15:00 - 19:00 |
| woensdag | 10:00 - 13:00 15:00 - 19:00 |
| donderdag | 10:00 - 13:00 15:00 - 19:00 |
| vrijdag | 10:00 - 13:00 15:00 - 19:00 |
| zaterdag | 10:00 - 13:00 15:00 - 19:00 |
| zondag | 10:00 - 13:00 15:00 - 19:00 |
Via E. Berlinguer 2
+39 081 1997 6092
| maandag | 10:00 - 13:00 15:00 - 19:00 |
| dinsdag | 10:00 - 13:00 15:00 - 19:00 |
| woensdag | 10:00 - 13:00 15:00 - 19:00 |
| donderdag | 10:00 - 13:00 15:00 - 19:00 |
| vrijdag | 10:00 - 13:00 15:00 - 19:00 |
| zaterdag | 10:00 - 14:00 16:00 - 20:00 |
| zondag | 10:00 - 14:00 16:00 - 20:00 |
Via Giordano Bruno 161 162
+39 081 761 7404
| maandag | 08:30 - 13:00 15:00 - 19:00 |
| dinsdag | 08:30 - 13:00 15:00 - 19:00 |
| woensdag | 08:30 - 13:00 15:00 - 19:00 |
| donderdag | 08:30 - 13:00 15:00 - 19:00 |
| vrijdag | 08:30 - 13:00 15:00 - 19:00 |
| zaterdag | 08:30 - 13:00 |
| zondag |
Via Guido De Ruggiero 112
+39 081 560 3760
| maandag | 08:30 - 13:00 15:00 - 19:00 |
| dinsdag | 08:30 - 13:00 15:00 - 19:00 |
| woensdag | 08:30 - 13:00 15:00 - 19:00 |
| donderdag | 08:30 - 13:00 15:00 - 19:00 |
| vrijdag | 08:30 - 13:00 15:00 - 19:00 |
| zaterdag | 08:30 - 13:00 |
| zondag |
Via Sepe
+39 081 761 2168
| maandag | 08:00 - 20:00 |
| dinsdag | 08:00 - 20:00 |
| woensdag | 08:00 - 20:00 |
| donderdag | 08:00 - 20:00 |
| vrijdag | 08:00 - 20:00 |
| zaterdag | 08:00 - 20:00 |
| zondag | 10:00 - 20:00 |
Viale Di Augusto 128
+39 081 1853 3382
| maandag | 08:30 - 13:00 15:00 - 19:00 |
| dinsdag | 08:30 - 13:00 15:00 - 19:00 |
| woensdag | 08:30 - 13:00 15:00 - 19:00 |
| donderdag | 08:30 - 13:00 15:00 - 19:00 |
| vrijdag | 08:30 - 13:00 15:00 - 19:00 |
| zaterdag | 08:30 - 13:00 |
| zondag |
Viale Umberto Maddalena 196
+39 081 780 5681
| maandag | 08:00 - 18:00 |
| dinsdag | 08:00 - 18:00 |
| woensdag | 08:00 - 18:00 |
| donderdag | 08:00 - 18:00 |
| vrijdag | 08:00 - 18:00 |
| zaterdag | 08:30 - 12:00 |
| zondag |
Alle beoordelingen voor Hertz
Hertz beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
2,0
Nadelen: Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.
beoordeling van
-
6,4
Nadelen: Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.
beoordeling van
-
2,0
Nadelen: Finally, when I returned the car, there were charges that I did not consent to at pick up (inlcuding a 40Euro fee for a one way rental when I clearly booked it as a one way rental in the first place, and another 50Euro for a 4th day when i only used it three days)
beoordeling van
-
6,4
Nadelen: Waiting time for picking up the car
beoordeling van
-
6,0
The car was not great
Voordelen: I liked the staff at Hertz very attentive and explained everything.
Nadelen: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
beoordeling van
-
2,0
Voordelen: Nothing
Nadelen: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
beoordeling van
-
6,0
Voordelen: new and clean car
Nadelen: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
beoordeling van
-
8,0
Difficult drop off, signs to small and to few!
Nadelen: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
beoordeling van
-
6,8
Inefficent
Voordelen: No cleasr process for drop off. Took too long.
beoordeling van
-
9,6
Great service in Italy
Voordelen: We loved the quick and efficient service we received in Italy both in Naples (Garibaldi) and at the Rome airport too. They had our car but offered an upgrade and it was perfect for our road trip. Thanks again to the team at Hertz.
Nadelen: The cost of renting a car in Naples is a little higher than other cities in Italy so that stung a little.
beoordeling van
-
4,4
Not the car we paid for & the wait time was 2 hours.
Voordelen: Intentionally left blank.
Nadelen: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
beoordeling van
-
8,4
Almost perfect
Voordelen: The car was great, clean, full of gas and perfect size for our trip.
Nadelen: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
beoordeling van
-
8,0
Difficult drop off, signs to small and to few!
Nadelen: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
beoordeling van
-
6,8
Inefficent
Voordelen: No cleasr process for drop off. Took too long.
beoordeling van
-
8,4
Almost perfect
Voordelen: The car was great, clean, full of gas and perfect size for our trip.
Nadelen: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
beoordeling van
-
2,0
Nadelen: Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.
beoordeling van
-
6,4
Nadelen: Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.
beoordeling van
-
2,0
Nadelen: Finally, when I returned the car, there were charges that I did not consent to at pick up (inlcuding a 40Euro fee for a one way rental when I clearly booked it as a one way rental in the first place, and another 50Euro for a 4th day when i only used it three days)
beoordeling van
-
6,4
Nadelen: Waiting time for picking up the car
beoordeling van
-
6,0
The car was not great
Voordelen: I liked the staff at Hertz very attentive and explained everything.
Nadelen: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
beoordeling van
-
2,0
Voordelen: Nothing
Nadelen: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
beoordeling van
-
6,0
Voordelen: new and clean car
Nadelen: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
beoordeling van
-
4,4
Not the car we paid for & the wait time was 2 hours.
Voordelen: Intentionally left blank.
Nadelen: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
beoordeling van
Best beoordeeld #5
Dollar
7,3 Goed (6.370 beoordelingen)
1 locatie in Napels
╳
Dollar beoordelingen
Autoverhuurlocaties
Dollar
Locaties in Napels
Naples
+39 081 231 1200
| maandag | 08:00 - 18:00 |
| dinsdag | 08:00 - 18:00 |
| woensdag | 08:00 - 18:00 |
| donderdag | 08:00 - 18:00 |
| vrijdag | 08:00 - 18:00 |
| zaterdag | 08:00 - 16:30 |
| zondag | 08:00 - 16:30 |
Alle beoordelingen voor Dollar
Dollar beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
10,0
Voordelen: Staff was very accommodating...gabe me multiple cae options.
beoordeling van
-
4,0
Voordelen: Great rate for the car
Nadelen: Service was terrible. We waited almost 2hrs in line to pickup the car.
beoordeling van
-
2,0
Pick up location did not exist
Nadelen: The address for the pick up location in Naples, Italy DID NOT EXIST. We were scheduled to pick up our rental car June 2, 2018 at Dollar Piazza Sanazzaro 142 in Naples Italy. Our confirmation # H5490576537. We had also purchased rental car damage protection from Allianz for $153.00. We did NOT pick up a car. We took the train from the main train station in Naples to the Mergillina station which was closest to the Dollar rental car address given. We walked from the train station pulling our luggage to the Piazza Sanazzaro. We could not find 142 in the piazza. My husband went to one of the local businesses to ask for assistance. The three locals said that number did not exist., that it was a fake address. One of the men called the phone number for Dollar +39 081 761 2168 and spoke Italian to the person who answered. He was told that Dollar pick up was back at the train station. We walked back uphill to the train station. There was no Dollar rental at the train station. Two men that worked in a shop in the train station said that it was located in a parking garage back down the hill near the plaza. We walked back to the parking garage, it was NOT in the garage. Walked back to the train station and tried calling the number again, no answer. We asked three cab drivers who said it was back down the hill near the piazza. They tried to call Dollar on their phone, but no answer. My husband went back downhill and walked a 360 degree circle around the piazza. He did find a 142 address, but it looked like a backdoor service entrance to a closed business it was not in the piazza, but on a side street near there. Dollar did NOT EXIST. We ended up taking the train back to Naples main station, and taking another train to Solerno, our destination for the night.. The next day we rented a car from Hertz in Solerno. We had to wait until 2:00 pm that day to pick up the car. This mess up by your business cost us a full day of vacation and much frustration. We are very surprised that such a reputable company as KAYAK would not investigate the companies you represent. I booked through KAYAK because I trusted your reputation. We will NOT use Kayak again, or Dollar.
beoordeling van
-
2,0
Rent a car location was closed
Nadelen: Hello, I wanted to rent a car in Naples in Italy and that's what I typed in the search box on kayak and when I went to pick up the car from the airport, they told me that it's in another location. I'm a bit surprised that Kayak would give me a suggestion for booking a rent a car from another location besides the airport. Later I went to the location where I was suppose to pick it up and I noticed that Hertz (Dollar) location was closed for holiday. If they are closed for holiday then why was I able to book it in the first place? So I went back to the airport location and they told me they can transfer the reservation but the rate would be different which even upset me even further cause I paid for something that I wasn't able to get. After arguing with the agent they finally told me that my reservation has actually been canceled. I just don't know how it was possible to get my reservation canceled since they were able to look it up perfectly fine in the beginning and all of a sudden it got canceled. Horrible horrible service and customer service of hertz was absolutely useless.
beoordeling van
-
3,6
unknown location
Voordelen: there was no dollar rent at address provided
Nadelen: bad service
beoordeling van
-
6,4
Very confusing
Voordelen: Once we finally found the car rental place (which was a Hertz, not a dollar rental and also not at the address listed in the receipt,) the receptionist was very kind.
Nadelen: The return was very confusing, finding the airport and the correct location to drop off the car was stressful.
beoordeling van
-
8,0
No Dollar counter in Naples!
Voordelen: Once we finished paperwork and left the lot we were able to do just fine. The car was nice and clean.
Nadelen: Dollar doesn't have their own counter at Naples. You are essentially renting from the Hertz counter. There's almost no signage indicating this either, so it was a bit difficult to figure out.
beoordeling van
-
10,0
Voordelen: Le personnel était très arrangeant... gabe me plusieurs options cae.
beoordeling van
-
4,0
Voordelen: Très bon prix pour la location de voiture
Nadelen: Le service n'était pas terrible. Nous avons attendu presque 2 heures pour prendre la voiture.
beoordeling van
-
4,0
Voordelen: Geweldige prijs voor de auto
Nadelen: Service was verschrikkelijk. We wachtten bijna 2 uur in de rij voor het aannemen van het auto.
beoordeling van
-
3,6
Situation préservée
Voordelen: Il n'y avait jamais aucun point louer à l'adresse fournie
Nadelen: Service nul
beoordeling van
-
3,6
Onbekende locatie
Voordelen: Er was geen dollar huur op adres verstrekt
Nadelen: Slechte service
beoordeling van
-
4,0
Voordelen: Great rate for the car
Nadelen: Service was terrible. We waited almost 2hrs in line to pickup the car.
beoordeling van
-
2,0
Pick up location did not exist
Nadelen: The address for the pick up location in Naples, Italy DID NOT EXIST. We were scheduled to pick up our rental car June 2, 2018 at Dollar Piazza Sanazzaro 142 in Naples Italy. Our confirmation # H5490576537. We had also purchased rental car damage protection from Allianz for $153.00. We did NOT pick up a car. We took the train from the main train station in Naples to the Mergillina station which was closest to the Dollar rental car address given. We walked from the train station pulling our luggage to the Piazza Sanazzaro. We could not find 142 in the piazza. My husband went to one of the local businesses to ask for assistance. The three locals said that number did not exist., that it was a fake address. One of the men called the phone number for Dollar +39 081 761 2168 and spoke Italian to the person who answered. He was told that Dollar pick up was back at the train station. We walked back uphill to the train station. There was no Dollar rental at the train station. Two men that worked in a shop in the train station said that it was located in a parking garage back down the hill near the plaza. We walked back to the parking garage, it was NOT in the garage. Walked back to the train station and tried calling the number again, no answer. We asked three cab drivers who said it was back down the hill near the piazza. They tried to call Dollar on their phone, but no answer. My husband went back downhill and walked a 360 degree circle around the piazza. He did find a 142 address, but it looked like a backdoor service entrance to a closed business it was not in the piazza, but on a side street near there. Dollar did NOT EXIST. We ended up taking the train back to Naples main station, and taking another train to Solerno, our destination for the night.. The next day we rented a car from Hertz in Solerno. We had to wait until 2:00 pm that day to pick up the car. This mess up by your business cost us a full day of vacation and much frustration. We are very surprised that such a reputable company as KAYAK would not investigate the companies you represent. I booked through KAYAK because I trusted your reputation. We will NOT use Kayak again, or Dollar.
beoordeling van
-
2,0
Rent a car location was closed
Nadelen: Hello, I wanted to rent a car in Naples in Italy and that's what I typed in the search box on kayak and when I went to pick up the car from the airport, they told me that it's in another location. I'm a bit surprised that Kayak would give me a suggestion for booking a rent a car from another location besides the airport. Later I went to the location where I was suppose to pick it up and I noticed that Hertz (Dollar) location was closed for holiday. If they are closed for holiday then why was I able to book it in the first place? So I went back to the airport location and they told me they can transfer the reservation but the rate would be different which even upset me even further cause I paid for something that I wasn't able to get. After arguing with the agent they finally told me that my reservation has actually been canceled. I just don't know how it was possible to get my reservation canceled since they were able to look it up perfectly fine in the beginning and all of a sudden it got canceled. Horrible horrible service and customer service of hertz was absolutely useless.
beoordeling van
-
3,6
unknown location
Voordelen: there was no dollar rent at address provided
Nadelen: bad service
beoordeling van
-
6,4
Very confusing
Voordelen: Once we finally found the car rental place (which was a Hertz, not a dollar rental and also not at the address listed in the receipt,) the receptionist was very kind.
Nadelen: The return was very confusing, finding the airport and the correct location to drop off the car was stressful.
beoordeling van
-
4,0
Voordelen: Très bon prix pour la location de voiture
Nadelen: Le service n'était pas terrible. Nous avons attendu presque 2 heures pour prendre la voiture.
beoordeling van
-
4,0
Voordelen: Geweldige prijs voor de auto
Nadelen: Service was verschrikkelijk. We wachtten bijna 2 uur in de rij voor het aannemen van het auto.
beoordeling van
-
3,6
Situation préservée
Voordelen: Il n'y avait jamais aucun point louer à l'adresse fournie
Nadelen: Service nul
beoordeling van
-
3,6
Onbekende locatie
Voordelen: Er was geen dollar huur op adres verstrekt
Nadelen: Slechte service
beoordeling van
Best beoordeeld #6
Thrifty
7,1 Goed (2.737 beoordelingen)
1 locatie in Napels
╳
Thrifty beoordelingen
Autoverhuurlocaties
Thrifty
Locaties in Napels
Naples
+39 081 231 1200
| maandag | 08:00 - 18:00 |
| dinsdag | 08:00 - 18:00 |
| woensdag | 08:00 - 18:00 |
| donderdag | 08:00 - 18:00 |
| vrijdag | 08:00 - 18:00 |
| zaterdag | 08:00 - 16:30 |
| zondag | 08:00 - 16:30 |
Alle beoordelingen voor Thrifty
Thrifty beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
4,8
Nadelen: We rented a compact car knowing streets in Italys Amalfi coast and Naples are tiny and parking is an issue. They gave us a HUGE car. It was a big issue. They said we made the reservation “with too much anticipation” and that was the problem. Quite a ridiculous explanation. Tried changing the car twice in the following days with no luck. Really bad experience.
beoordeling van
-
4,8
Voordelen: Staff was rude, didn't give solutions or wanted to help out at all. They charge me an extra day for returning the car 30 mins late from a time they never told me I had to return the car. It's been over a month and they haven't returned the guarantee money.
Nadelen: Don't rent a car in Hertz.
beoordeling van
-
10,0
Voordelen: The staff was friendly and helpful
beoordeling van
-
5,6
Voordelen: Nothing
Nadelen: The hole rental experience was awful!! Thrifty rentals are a ripoff! I will send a separate email with all that happen on the rental. Not enough space to write here.
beoordeling van
-
2,0
Terrible experience
Voordelen: Nothing
Nadelen: Waited for over an hour and was nowhere near being waited on. I finally left and went to another car rental agency. Worst car rental experience I have ever had
beoordeling van
-
2,0
This rental company is not good
Voordelen: Nothing I never got the car rental
Nadelen: I purchased renters insurance from kayak and was told when I got there that they did not except there insurance aND told me I had to pay a 400 dollar premium if I was going to use kayaks insurance! So the price was a lie and I never got my insurance money back from kayak that I spent! All in all I will never rent from this company or kayak ever again! I went with another rental company instead!!
beoordeling van
-
4,8
Nadelen: Nous avons loué une voiture compacte connaissant les rues de la côte amalfitaine d'Italys et Naples sont minuscules et le parking est un problème. Ils nous ont donné UNE ÉNORME voiture. C'était un gros problème. Ils ont dit que nous avons fait la réservation "avec trop d'anticipation" et c'était le problème. Une explication tout à fait ridicule. J'ai essayé de changer la voiture deux fois dans les jours suivants sans chance. Très mauvaise expérience.
beoordeling van
-
4,8
Voordelen: Le personnel était désagréable, ne donnait pas de solutions ou voulait aider. Ils m'ont facturé une journée supplémentaire pour retourner la voiture 30 minutes plus tard qu'une fois qu'ils ne m'ont jamais dit que j'ai dû retourner la voiture. Cela fait plus d'un mois et ils n'ont pas retourné l'argent de garantie.
Nadelen: Ne louez pas de voiture à Hertz.
beoordeling van
-
10,0
Voordelen: Le personnel était sympa et serviable
beoordeling van
-
5,6
Voordelen: Rien
Nadelen: L'expérience de location de trous était horrible !! Les locations de thrifty sont un ripoff! Je vais envoyer un e-mail séparé avec tout ce qui se passe sur la location. Espace insuffisant pour écrire ici.
beoordeling van
-
2,0
Mauvaise expérience
Voordelen: Il n'y a rien
Nadelen: J'ai attendu plus d'une heure, et j'étais loin d'être servi. J'ai finalement décidé de partir et suis allé dans un autre agence de location. Le pire service de location de voitures que j'aie jamais connu
beoordeling van
-
2,0
Verschrikkelijke ervaring
Voordelen: Niets
Nadelen: Wachtte meer dan een uur en was nergens in de buurt werden bediend. Ik eindelijk vertrokken en ging naar een ander autoverhuurbedrijf. Slechtste autoverhuur ervaring die ik ooit heb gehad
beoordeling van
-
4,8
Nadelen: We rented a compact car knowing streets in Italys Amalfi coast and Naples are tiny and parking is an issue. They gave us a HUGE car. It was a big issue. They said we made the reservation “with too much anticipation” and that was the problem. Quite a ridiculous explanation. Tried changing the car twice in the following days with no luck. Really bad experience.
beoordeling van
-
4,8
Voordelen: Staff was rude, didn't give solutions or wanted to help out at all. They charge me an extra day for returning the car 30 mins late from a time they never told me I had to return the car. It's been over a month and they haven't returned the guarantee money.
Nadelen: Don't rent a car in Hertz.
beoordeling van
-
5,6
Voordelen: Nothing
Nadelen: The hole rental experience was awful!! Thrifty rentals are a ripoff! I will send a separate email with all that happen on the rental. Not enough space to write here.
beoordeling van
-
2,0
Terrible experience
Voordelen: Nothing
Nadelen: Waited for over an hour and was nowhere near being waited on. I finally left and went to another car rental agency. Worst car rental experience I have ever had
beoordeling van
-
2,0
This rental company is not good
Voordelen: Nothing I never got the car rental
Nadelen: I purchased renters insurance from kayak and was told when I got there that they did not except there insurance aND told me I had to pay a 400 dollar premium if I was going to use kayaks insurance! So the price was a lie and I never got my insurance money back from kayak that I spent! All in all I will never rent from this company or kayak ever again! I went with another rental company instead!!
beoordeling van
-
4,8
Nadelen: Nous avons loué une voiture compacte connaissant les rues de la côte amalfitaine d'Italys et Naples sont minuscules et le parking est un problème. Ils nous ont donné UNE ÉNORME voiture. C'était un gros problème. Ils ont dit que nous avons fait la réservation "avec trop d'anticipation" et c'était le problème. Une explication tout à fait ridicule. J'ai essayé de changer la voiture deux fois dans les jours suivants sans chance. Très mauvaise expérience.
beoordeling van
-
4,8
Voordelen: Le personnel était désagréable, ne donnait pas de solutions ou voulait aider. Ils m'ont facturé une journée supplémentaire pour retourner la voiture 30 minutes plus tard qu'une fois qu'ils ne m'ont jamais dit que j'ai dû retourner la voiture. Cela fait plus d'un mois et ils n'ont pas retourné l'argent de garantie.
Nadelen: Ne louez pas de voiture à Hertz.
beoordeling van
-
5,6
Voordelen: Rien
Nadelen: L'expérience de location de trous était horrible !! Les locations de thrifty sont un ripoff! Je vais envoyer un e-mail séparé avec tout ce qui se passe sur la location. Espace insuffisant pour écrire ici.
beoordeling van
-
2,0
Mauvaise expérience
Voordelen: Il n'y a rien
Nadelen: J'ai attendu plus d'une heure, et j'étais loin d'être servi. J'ai finalement décidé de partir et suis allé dans un autre agence de location. Le pire service de location de voitures que j'aie jamais connu
beoordeling van
-
2,0
Verschrikkelijke ervaring
Voordelen: Niets
Nadelen: Wachtte meer dan een uur en was nergens in de buurt werden bediend. Ik eindelijk vertrokken en ging naar een ander autoverhuurbedrijf. Slechtste autoverhuur ervaring die ik ooit heb gehad
beoordeling van
Best beoordeeld #7
Europcar
7,6 Goed (355 beoordelingen)
3 locaties in Napels
╳
Europcar beoordelingen
Autoverhuurlocaties
Europcar
Locaties in Napels
Capodichino Airport
+39 081 780 5643
Corso Meridionale, 60/62
+39 081 764 9838
Via Giulio Cesare 18
+39 081 593 2650
Alle beoordelingen voor Europcar
Europcar beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
-
2,0
Voordelen: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...
Nadelen: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!
beoordeling van
-
8,0
Car drop off point so poorly signposted - we nearly missed our flight!
Voordelen: Great value, easy pick up
Nadelen: The car drop off is very badly signposted and easily missed - which made an otherwise good experience almost turn into a nightmare!
beoordeling van
-
6,4
2 hour wait to collect car
Voordelen: Friendly staff. Upgraded car for free.
Nadelen: Understaffed Europcar desk. Unacceptable 2 hour wait time to collect vehicle. Otherwise no issues.
beoordeling van
-
6,0
2cm Scratch
Nadelen: Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.
beoordeling van
-
8,0
Voordelen: Really liked how close it was to the Napoli train station. Everything went smoothly
Nadelen: Maybe have a larger/better signs pointing out the location
beoordeling van
-
6,0
Scratch 2 cm
Nadelen: Frais de dossier de 300€ + 90€?! Pour une rayure de 2 cm, la voiture avait une rayure beaucoup plus grande quand nous l'avons prise et la porte ne ferrait pas correctement. Europcar ne dépense donc pas les fonds qu'il reçoit pour réparer ses véhicules. Et un système clairement arbitraire de frais de dommages.
beoordeling van
-
8,0
Voordelen: On a beaucoup aimé à quel point c'était proche de la gare de Napoli . Tout s'est bien passé
Nadelen: Peut-être avoir de plus grands panneaux indiquant l'emplacement
beoordeling van
-
8,0
Voordelen: Hield echt hoe dicht het bij het treinstation van Napels. Alles verliep vlot
Nadelen: Misschien wel een groter/beter tekenen wijzen op de locatie
beoordeling van
-
8,0
Car drop off point so poorly signposted - we nearly missed our flight!
Voordelen: Great value, easy pick up
Nadelen: The car drop off is very badly signposted and easily missed - which made an otherwise good experience almost turn into a nightmare!
beoordeling van
-
8,0
Voordelen: Really liked how close it was to the Napoli train station. Everything went smoothly
Nadelen: Maybe have a larger/better signs pointing out the location
beoordeling van
-
8,0
Voordelen: On a beaucoup aimé à quel point c'était proche de la gare de Napoli . Tout s'est bien passé
Nadelen: Peut-être avoir de plus grands panneaux indiquant l'emplacement
beoordeling van
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8,0
Voordelen: Hield echt hoe dicht het bij het treinstation van Napels. Alles verliep vlot
Nadelen: Misschien wel een groter/beter tekenen wijzen op de locatie
beoordeling van
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2,0
Voordelen: We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...
Nadelen: Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!
beoordeling van
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6,4
2 hour wait to collect car
Voordelen: Friendly staff. Upgraded car for free.
Nadelen: Understaffed Europcar desk. Unacceptable 2 hour wait time to collect vehicle. Otherwise no issues.
beoordeling van
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6,0
2cm Scratch
Nadelen: Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.
beoordeling van
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6,0
Scratch 2 cm
Nadelen: Frais de dossier de 300€ + 90€?! Pour une rayure de 2 cm, la voiture avait une rayure beaucoup plus grande quand nous l'avons prise et la porte ne ferrait pas correctement. Europcar ne dépense donc pas les fonds qu'il reçoit pour réparer ses véhicules. Et un système clairement arbitraire de frais de dommages.
beoordeling van
Best beoordeeld #8
NOLEGGIARE
10,0 Uitstekend (2 beoordelingen)
2 locaties in Napels
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NOLEGGIARE beoordelingen
Autoverhuurlocaties
NOLEGGIARE
Locaties in Napels
NAPOLI Airport Shuttle Bus Parking Area P5
+39 089 285 4414
Via del riposo 47
+39 389 656 4731
Alle beoordelingen voor NOLEGGIARE
NOLEGGIARE beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
vanaf €29 per dag
Best beoordeeld #9
SICILY BY CAR
Goedkoopste deal
Populairst
7,4 Goed (11 beoordelingen)
1 locatie in Napels
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SICILY BY CAR beoordelingen
Autoverhuurlocaties
SICILY BY CAR
Locaties in Napels
c/o Aeroporto Capodichino
+39 081 789 6252 / +347/2797013
Alle beoordelingen voor SICILY BY CAR
SICILY BY CAR beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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4,4
Nadelen: Unfriendly. Was closed when.I.arrived. I had to book an hotel near the airport. Cost me 100euros. Then they did not explain me anything regarding the guarantee and the penalty for not filling up the gas. Very bad experience.
beoordeling van
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8,4
Voordelen: Véhicule en bon état. Prix très compétitif
Nadelen: Temps d'attente de 30 minutes à la prise en charge
beoordeling van
Best beoordeeld #10
Firefly
5,9 Oké (5 beoordelingen)
1 locatie in Napels
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Firefly beoordelingen
Autoverhuurlocaties
Firefly
Locaties in Napels
Capodichino Airport
+39 081 231 1200
| maandag | 07:30 - 23:30 |
| dinsdag | 07:30 - 23:30 |
| woensdag | 07:30 - 23:30 |
| donderdag | 07:30 - 23:30 |
| vrijdag | 07:30 - 23:30 |
| zaterdag | 07:30 - 23:30 |
| zondag | 07:30 - 23:30 |
Alle beoordelingen voor Firefly
Firefly beoordelingen voor Napels
Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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4,8
Nadelen: J'ai réservé et payé sur internet, jusque là tout va bien. La réservation était pour une Fiat 500 ou équivalent. En arrivant on me dit qu'il n'y a pas du tout de Fiat 500 dans le réseau car susceptible d'être volée... alors pourquoi une annonce présentant un véhicule que vous ne louer pas?! Ensuite on me dit que pour €10 supplémentaires on peut mettre un deuxième conducteur. Ce n'est qu'au retour du véhicule que je me suis aperçu qu'on s'était bien gardé de me dire que c'était €10 PAR JOUR!!!! Et pour finir, j'avais déjà payé par internet la location et j'ai été re débité une deuxième fois. Une vraie arnaque, plus jamais je ne referai appel à vos services.
beoordeling van
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2,0
Nadelen: Ils ont refusé la carte de crédit du conducteur principal et aucune modification était possible puisque l'heure de prise en charge était passée car nous avons attendu 50mn avant d'être servi. Aucune flexibilité nous avons perdu du temps de l'énergie et 102€. Nous avons du refaire une réservation (bien plus chère évidemment) tout ça pour ne pas avoir la voiture que nous souhaitions. Je ne recommande pas firefly qui nous a bien pourri notre premier jour de vacances.
beoordeling van
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4,8
Nadelen: J'ai réservé et payé sur internet, jusque là tout va bien. La réservation était pour une Fiat 500 ou équivalent. En arrivant on me dit qu'il n'y a pas du tout de Fiat 500 dans le réseau car susceptible d'être volée... alors pourquoi une annonce présentant un véhicule que vous ne louer pas?! Ensuite on me dit que pour €10 supplémentaires on peut mettre un deuxième conducteur. Ce n'est qu'au retour du véhicule que je me suis aperçu qu'on s'était bien gardé de me dire que c'était €10 PAR JOUR!!!! Et pour finir, j'avais déjà payé par internet la location et j'ai été re débité une deuxième fois. Une vraie arnaque, plus jamais je ne referai appel à vos services.
beoordeling van
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2,0
Nadelen: Ils ont refusé la carte de crédit du conducteur principal et aucune modification était possible puisque l'heure de prise en charge était passée car nous avons attendu 50mn avant d'être servi. Aucune flexibilité nous avons perdu du temps de l'énergie et 102€. Nous avons du refaire une réservation (bien plus chère évidemment) tout ça pour ne pas avoir la voiture que nous souhaitions. Je ne recommande pas firefly qui nous a bien pourri notre premier jour de vacances.
beoordeling van
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Autoverhuurlocaties
Sunnycars
Locaties in Napels
Aeroporto Napoli-Capodichino
Calata Porta di Massa
Corso Arnaldo Lucci 171
Meridionale 60-62
P.le V. Tecchio 32
V.le Comandante Maddalena Umberto 196
Via E. Berlinguer 2
Via Giordano Bruno 161-162
Via Guido de Ruggeiro 83-85
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Autoverhuurlocaties
MAGGIORE
Locaties in Napels
FS - Railway Station Centrale
P.le Immacolatella Vecchia,
Via Oreste Salomone, 52/54
c/o Aeroporto Capodichino
0039 081 780 3011
Autoverhuurders in of dicht bij Napels
Handig om te weten
Populairste aanbieder |
SICILY BY CAR |
|---|---|
Populairste type auto |
Compact |
Gemiddelde prijs |
€34/dag |
Goede deal |
€31/dag |
Wanneer een huurauto boeken in Napels?
Gemiddeld dagtarief per maand
Prijsontwikkeling van huurauto's voor je gekozen datum
-1 dag
-2 dagen
Handige tips voor een auto huren in Napels
- 25% van onze gebruikers vond huurauto's in Napels voor €31 of minder
- Boek je huurauto in Napels minimaal 1 dag voor vertrek om onder de gemiddelde prijs te blijven
- Economy huurauto's in Napels zijn gemiddeld zo'n 66% goedkoper dan andere type huurauto's