St. Peters autoverhuur

Disappointing

Nadelen: Reserved a minivan a week ahead of time but they didn’t have one available when I came. I had to wait 35 minutes for an alternate car, which was dirty and did not have a full tank of gas.

Mediocare Experience

Voordelen: Ease at which to rent and drop-off car.

Nadelen: The car was not cleaned out completely. Found food in the car from previous renter. I was told I would receive a credit for returning the car a day early from the staff at Hertz, but when I received the final bill TWO weeks later...there was no credit. I called customer service and they told me I wouldn't get a credit. I wish Hertz would stand by what I was originally told, don't just tell me something and pass the blame on their staff. I also had to fill the tires up the entire time I had the car...because slow leaks. I understand that things happen, but stand by your word and accept responsibility do whats right. I will probably rent somewhere else in the future, unless things are made right.

No availability of car when went to pick up

Voordelen: Car was ok

Nadelen: Car not available when went to pick up at 12noon Got car eventually at 4pm in an area that I did not know. So had to wait around in the area for 4hours

Blowout on Highway. Charged for the tire.

Nadelen: Blowout on the highway, then charged me for the tire. Will be taking it up with their customer service department, but will not do business with again.

Voordelen: Courteous Staff.

Nadelen: Scheduled pickup at 9am. Car ready at 9:20am. No wiper on the rear window. Hood of Nissan Rogue vibrated in a strong wind. Prepaid for pickup on 5 May @ 9am, return 15 May @ 9am. Returned the car early on 14 May @ 9am. Facility closed. Did not get credit for returning early. This is a TOTAL BS policy. "We are closed on Sunday, so we don't know if you really returned it then." I WILL NEVER RENT FROM HERTZ AGAIN!!!!!!

Décevant

Nadelen: J'ai réservé un minibus une semaine avant le temps, mais ils n'en avaient pas disponible quand je suis venu. J'ai dû attendre 35 minutes pour une autre voiture, qui était sale et n'avait pas de plein de gaz.