Victorville autoverhuur

Nadelen: Complete waste of my time. I made the reservation and I literally walked to the rental place and was told I couldn’t rent with a debit card and also that they did not have any cars available for rent. I was stuck for 6 hours waiting for a friend to get into town to pick me up. I was also never reimbursed the insurance on the vehicle that i never even rented. Horrible experience and I will never use hertz or kayak to rent a car ever again

Not enough cars on hand

Voordelen: The employees were pleasant and accommodating.

Nadelen: Had me and two others waiting for similar size vehicles. Couldn't give ETA when they would have them. Did eventually upgrade size but had us all waiting one hour or more.

I guess reservations dont mean anything....

Nadelen: Made a reservation with my credit card. Used Uber to travel 10 miles to get tbere, only for them to tell me They had no cars available, But that I could wait for something to hopefully become available. Waited almost two hours, only to eventually Uher back home. Ruined my day. I really needed a car that day to do what I needed to do.

Nadelen: When I arrived to pick-up the rental the guy was bombarding the woman in front of me to purchase their full coverage insurance. She repeatedly said she would like to use her own insurance provider but after the 6th or 7th time the guy asked she finally felt pressured enough to spend the extra $80. They must get commission from the sale. When it was my turn I said no 3 times to the coverage before finally saying yes to atleast liability insurance because I had somewhere to be and didn't have the time the poor woman in front of me did. When I went out to do the inspection of the car before taking the keys I noticed the plates were expired. When I asked if they could get new stickers on the car because I'd be in a hurry to get to the airport the following morning and could not risk getting pulled over the man said just don't worry about it most of our cars plates are expired, you should be fine. Entire process took about 45 min to pick up the car when my reservation had been done 2 days in advance.

Don't use hertz

Nadelen: I rented a car from these people for less than 24 hours made my reservation on line. When I got there they pulled done B S about how I wanted to return my car to a different spot driving from la to Las Vegas so my reservation quote was not right. I ended up spending around $250 for a day! I will NEVER use hertz again. First and LAST time. There were plenty of other rentals I could have booked don't trick people with your online quote then give them complete B S when they get to the rental counter. NEVER AGAIN!

A sh*tshow

Nadelen: There were no cars despite having a reservation. I waited an hour and a half. Another customer offered to give me a ride to another Hertz location 40 minutes away as he was going in that direction since there was a car available there. The Hertz employee failed to inform that location closed at noon. So I left but didn't have enough time to get to Barstow and had to return to the Victorville location. It was a mess and I never got a car from them. Will never rent from Hertz again.