NH Maastricht

Heerlijke grote en zachte bedden, dus goed geslapen. Hele ruime kamers. Goede prijs kwaliteit verhouding.

De tv is wat verouderd en niet heel mooi beeld. De dame die ons incheckte was niet echt vriendelijk.

Het ontbijt was goed verzorgd en het personeel professioneel

De kamer was meer passend voor een driesterren hotel

rondlopen door prachtig Maastricht, lekker eten, fijne sfeer. in t hotel vonden we de bedden prima.

wat magere uitrusting in de badkamer, geen tissues , ontbijt was goed maar ambiance sfeerloos.

le lit

la télévision, vieille, ne fonctionne pas bien et pas beaucoup de chaine étrangère

Cleanliness of the room and design of the room

The hotel is actually far away from the centre. On booking.com, it said that it is 10 minutes to the centre, at the front desk said 25 minutes.It was also written that the hotel is right outside the centre, while you have to take the train to get to the town. I changed the hotel and chose a hotel right in the center and enjoyed my stay in Maastricht a lot anyway, despite of the bad experience with NH.

Location is bad. Out of the city with no services (bars, restaurants, etc.) around. The staff was not helpful. The internet is really bad. Take only rooms with breakfast included because it will be impossible to have breakfast close to the hotel.

It is good to reach by car. The breakfast has a lot of choice.

The room was old and dirty. You have to pay for the use of extras like wifi, fitness and sauna. The first night our tv was broken and they promised us a new one. The next night we still had the old broken tv which was then, finally, replaced but this one couldnt be switched of the standby. The scrumbled eggs at the breakfast were cold. After we told the waiter, it was solved and new eggs were delivered.

The hotel itself is fine, and the location is great if you need to be cloe to the MECC.

The hotel is horribly under-staffed, so the simplest transaction (do you have a pen I could use for a moment?) takes at least 10 minutes. Check-in took 30 minutes because there was only one person on the front desk, apparently even at the busiest times. When I asked if there was an ATM machine close by, the woman at reception answered, "I don't know. I don't use them." When I had to come to obtain a new pass key card because the first didn't work, I had to wait in line (again for over 10 minutes). Once I reached the front, it took 2 seconds to get the new card. If you value time or service, this is certainly not the hotel for you.