be.kayak.com is ook beschikbaar in het Frans. Voir le site en français.
There was a rotted banana in the bin (not ours), but otherwise completely swank hotel!!! Outstanding experience!
The breakfast was fantastic! The concept is so interesting that I will have to come back at least 12 more times!
The rooms were beautifully decorated. Each floor has an invidual motif. The staff at check in were courteous and efficient. I enjoyed the experience of choosing the style of room on an iPad.
While waiting for staff to fix my door (keycard would not work), I decided to wait at the main bar on the top of the hotel. one side was marked for a private party, one wasn't. I went to the unmarked side, ordered a drink, and as I was about to pay, the bartender asked if I was part of the event. I told him no and he said that he couldn't serve me and took the drink away. I informed him that I was a guest of the hotel and that this area was not marked as reserved. His manager apologized but asked me to leave. This added insult to injury of being locked out of my room. Were it not for an early flight and the hotel's free shuttle, I would have checked out that instant. Furthermore, the hotel is poorly located in the middle of a boring residential neighborhood. It may be a good value for anyone about to travel but the device and amenities do not merit 5 stars.
Amateur front desk staff and missing informations
Hotel is located 2mins from Madrid metro, as well as supermarkets and authentic local tapas bars and restaurants. Attraction of staying here, eventhough your a short complimentary hotel bus ride from the touristy centre, is the hotel's interior which has been designed by a number of world famous architects and designers - Foster, Hadid, amongst others. This is matched by the 5-star service of the hotel.
Front desk staff was very responsive. Hotel architecture, floors, rooms, etc are amazing. Never saw anything like them!
The restaurant staff was terrible. We were two businessmen dressed in suits. We entered the restaurant at 9:15 pm; It was not busy but had a number of tables with patrons. We walked out at 9:40, having gotten not so much as a glass of water, or even a nod in our direction, let alone an "Ill be right with you." Instead the 3-4 waiters and the captain never even made eye contact with us. So we went to the desk and got a recommendation to a very good restaurant right down the street.
Facilities, food, service
internet and web connection wifi did not work
Very ecological Staff was very friendly Staff was always helpful Very unique floors Excellent breakfast
I wished the room's shower had had a door for privacy (second floor)
Cool design, friendly staff, good restaurant, close to airport
slow wi-fi, no workspace for business traveler, small gym
Met een verblijf bij Hotel Puerta América in Madrid, in de buurt Prosperidad, bevind je je op 5 min. rijden van Ambassade van de Verenigde Staten en Paseo de la Castellana. Enkele van de voorzieningen zijn gratis kabelinternet, een businesscentrum en een snelle incheckservice. Dit hotel beschikt over 5 vergaderruimtes. Ter plaatse heb je parkeerplaatsen.
gebaseerd op 5.608 beoordelingen
Voorwaarden verschillen per kamertype en aanbieder.
Hotel Puerta América is gelegen aan Avenida de America, 41 or in Chamartin, 3,9 km van het centrum van Madrid. Las Ventas is de dichtstbijzijnde bezienswaardigheid bij Hotel Puerta América.
Inchecktijd is 14:00 en uitchecktijd is 12:00 bij Hotel Puerta América.
Ja, Hotel Puerta América biedt gratis wifi aan.
Nee, Hotel Puerta América biedt geen gratis parkeren aan.
Nee, Hotel Puerta América biedt geen gratis luchthavenvervoer aan.
Hotel Puerta América ligt op 9,8 km afstand van Madrid Aeropuerto Adolfo Suárez Madrid-Barajas.
Ja, er is een zwembad aanwezig in Hotel Puerta América.