Recente beoordelingen
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- Positief
- Neutraal
- Negatief
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2,0
Nadelen: I called to inform I was delayed for pickup. Phone was not answered. At pick up I was told the car was gone. I got a downgrade. Without the suv had to skip the desert trip. Still paid the high rate
beoordeling van
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2,0
Nadelen: We made a booking but when we arrived there was no rental car available. So we lost time and money and it the end we never got a car. Bad experience with kayak and Dollar
beoordeling van
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8,8
Battery went dead
Voordelen: After the maitenance finally arrived (we met on half way), the replacement was quick and they offered a free ride where we needed after dropoff as a favor
Nadelen: The way of communication and speed of the problem solving. I took us more 20min of repeated phonecalls for almost 50 dollars!
beoordeling van
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2,8
The rental agency was unhelpful and overcharged te
Nadelen: We found our car vandalised in the morning (the side-mirror was broken off & there was a dent on the side of the car (with a clear footprint)). Hence, we immediately went to the agency, where the staff charged us with insane sum for the side-mirror of the old Renault - over $250. Being insured, we have asked for the invoice & help with the police report, but the staff of the agency were absolutely unhelpful. First, they have tried to convince us that the insurance would be able to reimburse us, since there is no third party. Then they said the same about the police report. In the end, it all seemed as they have damaged the car themselves in order to get extra money from unknowing tourists. I would absolutely not recommend this car rental. BE CAREFUL!
beoordeling van
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6,8
Nadelen: Expensive insurance
beoordeling van
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2,0
Nadelen: J'ai appelé pour informer que j'ai été retardé pour le ramassage. Le téléphone n'a pas reçu de réponse. À mon ramassage, on m'a dit que la voiture était en route. J'ai obtenu une version antérieure. Sans le suv a dû sauter le voyage dans le désert. Le prix est toujours élevé
beoordeling van
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8,8
La batterie est morte
Voordelen: Après l'arrivée de la maîtrise (nous nous sommes rencontrés à mi-chemin), le remplacement a été rapide et ils ont offert un tour gratuit où nous avions besoin après avoir perdu en faveur
Nadelen: Le mode de communication et la rapidité de la résolution des problèmes. Je nous ai pris plus de 20 min de phonecalls répétés pour presque 50 dollars!
beoordeling van
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6,8
Nadelen: Assurance cher
beoordeling van
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6,8
Nadelen: Dure verzekering
beoordeling van
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8,8
Battery went dead
Voordelen: After the maitenance finally arrived (we met on half way), the replacement was quick and they offered a free ride where we needed after dropoff as a favor
Nadelen: The way of communication and speed of the problem solving. I took us more 20min of repeated phonecalls for almost 50 dollars!
beoordeling van
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8,8
La batterie est morte
Voordelen: Après l'arrivée de la maîtrise (nous nous sommes rencontrés à mi-chemin), le remplacement a été rapide et ils ont offert un tour gratuit où nous avions besoin après avoir perdu en faveur
Nadelen: Le mode de communication et la rapidité de la résolution des problèmes. Je nous ai pris plus de 20 min de phonecalls répétés pour presque 50 dollars!
beoordeling van
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2,0
Nadelen: I called to inform I was delayed for pickup. Phone was not answered. At pick up I was told the car was gone. I got a downgrade. Without the suv had to skip the desert trip. Still paid the high rate
beoordeling van
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2,0
Nadelen: We made a booking but when we arrived there was no rental car available. So we lost time and money and it the end we never got a car. Bad experience with kayak and Dollar
beoordeling van
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2,8
The rental agency was unhelpful and overcharged te
Nadelen: We found our car vandalised in the morning (the side-mirror was broken off & there was a dent on the side of the car (with a clear footprint)). Hence, we immediately went to the agency, where the staff charged us with insane sum for the side-mirror of the old Renault - over $250. Being insured, we have asked for the invoice & help with the police report, but the staff of the agency were absolutely unhelpful. First, they have tried to convince us that the insurance would be able to reimburse us, since there is no third party. Then they said the same about the police report. In the end, it all seemed as they have damaged the car themselves in order to get extra money from unknowing tourists. I would absolutely not recommend this car rental. BE CAREFUL!
beoordeling van
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2,0
Nadelen: J'ai appelé pour informer que j'ai été retardé pour le ramassage. Le téléphone n'a pas reçu de réponse. À mon ramassage, on m'a dit que la voiture était en route. J'ai obtenu une version antérieure. Sans le suv a dû sauter le voyage dans le désert. Le prix est toujours élevé
beoordeling van
