Paramus autoverhuur

Voordelen: Nothing

Nadelen: The people at the store were not pleasant, the car smelled, it was horrible.

Voordelen: Once I got the car it was fine.

Nadelen: When I came to pickup the car they told me none was available. They were apologetic, but said they couldn't do anything about it. I then spoke to a manager, he said he'd try to get me a car. I was kept waiting for over an hour until he finally found me a car.

Nadelen: Even though I made a reservation, paid in full, almost three months before my trip, when the departure day arrived the vehicle I had reserved was not available. It can't get worse than that. Never Hertz again.

Car was never available.

Nadelen: I made reservation thru kayak and the car at hertz was never there. When I got there to pick up car hertz didn't have a car for me. So I had to stay with rental from budget that I already had for a month.

Voordelen: Nothing

Nadelen: I made a reservation for a car through Kayak with Hertz and when I got there , no cars were available even with my reservation. I was in another sate, with no cars, and had to call Uber going to different rental companies until I found a car. Hertz explained that Kayak does not check their inventories before allowing customers to make reservations through their sites. Both companies are incompetent. Would not recommend either. In addition, Kayak phone system is so poor that it makes it is very difficult to speak to a representative. The prompts will keep giving you the round around until you give up without. A simple and straightforward press on "0" to stalk to a rep will suffice but they do on purpose to discourage the customer. Call avoidance at its best. Will definitely not use not he future and will advise friends not to either.

Voordelen: The price!

Nadelen: The wait on the pick up, it was for over an hour... awful