Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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2,0
Voordelen: Nothing to like. There was no car. I had no rental. Not good.
Nadelen: This was a really stressful really inconvenient experience. There could Actually have been a rental- thaT would have been better. There was no car for me upon arrival or at the main rental site several miles away. Your system needs to interact better with the Enterprise system at Pease, which I guess is a satellite rental location. How was I able to book a car when the rental company has no cars? You need a customer service phone number for when something goes wrong.
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8,0
Voordelen: Drop off was fine; pick up not good
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2,0
Nadelen: They called me and told me they had no cars. Gave me no alternatives and didn’t offer to drop me off in Portland to get a car there. Horrible experience.
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10,0
Voordelen: The first vehicle that we got was inundated with cigarette smoke odors, which we are allergic to. The staff was very courteous and quickly put us in another vehicle that was excellent. Thank you!
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10,0
Easy rental experience
Voordelen: The entire process was seamless. Easy and quick on the pick up and drop off.
Nadelen: There were some issues using the Apple CarPlay feature.
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6,4
My only choice...car dirty and sooooo expensive
Voordelen: Enterprise is the only vendor on airport property. Therefore rates are exorbitant. Convenient to get car while at same time you get robbed.
Nadelen: Fee 3x as much as a mile away. But single 65 yo woman traveling at nite, you're forced to use Enterprise. Food crumbs on passenger seat. Windows had been "cleaned" but were left so filmy and streaky you could not see through glare of lights at night or sunshine in the morning. Dont know what they use but took 20 min of elbow grease to clean.
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10,0
Voordelen: Great customer service
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10,0
A great deal!
Voordelen: We rented the car from an Enterprise agency away from the airport. We were able to have them pick us up and then we were able to return the car to the airport and put the key in the key box by the airport front door.
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6,8
Nadelen: Employee tried to sell us insurance when we'd already bought it online. Employee was rude. This was the office inside the Portsmouth car dealership When we went to return the car, the desk at the airport was supposed to open but there was no one there. We called the listed number, employee answered and said she was running very late.
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6,4
Not the class of car I reserved.
Voordelen: Easy pickup/dropoff
Nadelen: Reserved a compact and received an under powered sub-compact. Two other cars available on lot at an upgraded cost increase. Problem with Enterprise was the same thing happened at the Manchester, NH airport when I reserved a full size car and received a small wagon. I will think twice before using Enterprise in the future.
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9,2
Kayak made it happen!
Voordelen: friendly staff at enterprise, didn't have my car but gave me an upgrade - no problem. great rate, very easy to use. car got great mileage, drove well. very roomy. was sad to give it back.
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8,0
Voordelen: Le dépôt était bien, le ramassage n'était pas bon
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10,0
Voordelen: The first vehicle that we got was inundated with cigarette smoke odors, which we are allergic to. The staff was very courteous and quickly put us in another vehicle that was excellent. Thank you!
beoordeling van
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10,0
Easy rental experience
Voordelen: The entire process was seamless. Easy and quick on the pick up and drop off.
Nadelen: There were some issues using the Apple CarPlay feature.
beoordeling van
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10,0
Voordelen: Great customer service
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10,0
A great deal!
Voordelen: We rented the car from an Enterprise agency away from the airport. We were able to have them pick us up and then we were able to return the car to the airport and put the key in the key box by the airport front door.
beoordeling van
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9,2
Kayak made it happen!
Voordelen: friendly staff at enterprise, didn't have my car but gave me an upgrade - no problem. great rate, very easy to use. car got great mileage, drove well. very roomy. was sad to give it back.
beoordeling van
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8,0
Voordelen: Drop off was fine; pick up not good
beoordeling van
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6,8
Nadelen: Employee tried to sell us insurance when we'd already bought it online. Employee was rude. This was the office inside the Portsmouth car dealership When we went to return the car, the desk at the airport was supposed to open but there was no one there. We called the listed number, employee answered and said she was running very late.
beoordeling van
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8,0
Voordelen: Le dépôt était bien, le ramassage n'était pas bon
beoordeling van
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2,0
Voordelen: Nothing to like. There was no car. I had no rental. Not good.
Nadelen: This was a really stressful really inconvenient experience. There could Actually have been a rental- thaT would have been better. There was no car for me upon arrival or at the main rental site several miles away. Your system needs to interact better with the Enterprise system at Pease, which I guess is a satellite rental location. How was I able to book a car when the rental company has no cars? You need a customer service phone number for when something goes wrong.
beoordeling van
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2,0
Nadelen: They called me and told me they had no cars. Gave me no alternatives and didn’t offer to drop me off in Portland to get a car there. Horrible experience.
beoordeling van
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6,4
My only choice...car dirty and sooooo expensive
Voordelen: Enterprise is the only vendor on airport property. Therefore rates are exorbitant. Convenient to get car while at same time you get robbed.
Nadelen: Fee 3x as much as a mile away. But single 65 yo woman traveling at nite, you're forced to use Enterprise. Food crumbs on passenger seat. Windows had been "cleaned" but were left so filmy and streaky you could not see through glare of lights at night or sunshine in the morning. Dont know what they use but took 20 min of elbow grease to clean.
beoordeling van
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6,4
Not the class of car I reserved.
Voordelen: Easy pickup/dropoff
Nadelen: Reserved a compact and received an under powered sub-compact. Two other cars available on lot at an upgraded cost increase. Problem with Enterprise was the same thing happened at the Manchester, NH airport when I reserved a full size car and received a small wagon. I will think twice before using Enterprise in the future.
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