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10,0
Good Peeps in Valencia, CA
Voordelen: The guys who checked me in and out were very nice. I got a two-grade car upgrade, AFTER making my initial reservation. So I canceled the first reservation. Got a 2018 Toyota Camry LE for $219 a week. Total with insurance, etc was only $359. Fun car to drive with great gas mileage. Drove to San Diego and Borrego Springs and spent a total of only $70 in gas. Maybe I’ll buy one.
Nadelen: What’s not to like?
beoordeling van
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9,2
Customer service
Voordelen: The counter agent Ashley, if correct, was amazing. She was courteous, always smiling, multitasking, and greeted every customer that came in. Agent Diane was also very friendly and professional. Joseph and Nita Castro Guam
beoordeling van
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10,0
Excellent Service
Voordelen: Employee who checked drop-off in was very efficient, competent and professional.
beoordeling van
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10,0
great service
Voordelen: Great customer service, when I picked up the car, also, called later in the day to see how it was going and offered to come to me and show me some of the car features.
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10,0
Awesome
Voordelen: The crew is fantastic
beoordeling van
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10,0
Spot on service & vehicles!
Voordelen: Speedy process of pick up & drop off.
beoordeling van
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10,0
Nadelen: They let me pidk among several cars and I found the best one for my needs
beoordeling van
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10,0
California Vacation
Voordelen: Customer service was very impressive. My husband and I found the staff to be very friendly, professional and helpful. We had a price discrepancy when dropping off the car, which was easily remedied with minor stress. The car was great, pick up and drop off were quick and easy. Would highly recommend.
beoordeling van
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2,0
Non USA credit card issues
Nadelen: I booked the car however their (enterprise) system does not take non USA credit cards, I called my credit card and it was fine there end but not at enterprise. I rented a car at hertz with no issue instead.
beoordeling van
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8,8
Voordelen: Upgraded to Camry from Altima for no extra charge.
Nadelen: Inside of car had a lot of stains.
beoordeling van
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4,4
Nadelen: We rented the car and told the agent we would return it around 4:00 pm on 3-8. We did so and the agent charged us an extra day rental stating we should have returned it at 8:00 a.m. We will never use Enterprise again.
beoordeling van
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6,0
Voordelen: The people were friendly for the most part.
Nadelen: They are grossly understaffed, which means long wait times for everyone. They let some people cut the line to get them out sooner without asking the rest of the customers if it was ok with us. Anyone renting a car has other places to be. I booked a specific type of car in advance through a reservation. It was not available when I got there. What's the point of a reservation? The car I did get needed some body work and smelled funny. If you rent a car it should be in better shape than the one you have in the shop.
beoordeling van
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10,0
Good Peeps in Valencia, CA
Voordelen: The guys who checked me in and out were very nice. I got a two-grade car upgrade, AFTER making my initial reservation. So I canceled the first reservation. Got a 2018 Toyota Camry LE for $219 a week. Total with insurance, etc was only $359. Fun car to drive with great gas mileage. Drove to San Diego and Borrego Springs and spent a total of only $70 in gas. Maybe I’ll buy one.
Nadelen: What’s not to like?
beoordeling van
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9,2
Customer service
Voordelen: The counter agent Ashley, if correct, was amazing. She was courteous, always smiling, multitasking, and greeted every customer that came in. Agent Diane was also very friendly and professional. Joseph and Nita Castro Guam
beoordeling van
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10,0
Excellent Service
Voordelen: Employee who checked drop-off in was very efficient, competent and professional.
beoordeling van
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10,0
great service
Voordelen: Great customer service, when I picked up the car, also, called later in the day to see how it was going and offered to come to me and show me some of the car features.
beoordeling van
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10,0
Awesome
Voordelen: The crew is fantastic
beoordeling van
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10,0
Spot on service & vehicles!
Voordelen: Speedy process of pick up & drop off.
beoordeling van
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10,0
Nadelen: They let me pidk among several cars and I found the best one for my needs
beoordeling van
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10,0
California Vacation
Voordelen: Customer service was very impressive. My husband and I found the staff to be very friendly, professional and helpful. We had a price discrepancy when dropping off the car, which was easily remedied with minor stress. The car was great, pick up and drop off were quick and easy. Would highly recommend.
beoordeling van
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8,8
Voordelen: Upgraded to Camry from Altima for no extra charge.
Nadelen: Inside of car had a lot of stains.
beoordeling van
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2,0
Non USA credit card issues
Nadelen: I booked the car however their (enterprise) system does not take non USA credit cards, I called my credit card and it was fine there end but not at enterprise. I rented a car at hertz with no issue instead.
beoordeling van
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4,4
Nadelen: We rented the car and told the agent we would return it around 4:00 pm on 3-8. We did so and the agent charged us an extra day rental stating we should have returned it at 8:00 a.m. We will never use Enterprise again.
beoordeling van
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6,0
Voordelen: The people were friendly for the most part.
Nadelen: They are grossly understaffed, which means long wait times for everyone. They let some people cut the line to get them out sooner without asking the rest of the customers if it was ok with us. Anyone renting a car has other places to be. I booked a specific type of car in advance through a reservation. It was not available when I got there. What's the point of a reservation? The car I did get needed some body work and smelled funny. If you rent a car it should be in better shape than the one you have in the shop.
beoordeling van
