Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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10,0
Voordelen: The gentleman who did the check in, the girl who checked and handed over the car and the man whi who checked out were all extremely friendly and quick, The car was extremely clean and in excellent condition.
Nadelen: The weather
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4,8
Nadelen: Windshield wipers were in poor condition which caused poor visibility with rain in the dark. Windshield wiper nozzles were not spraying on the windshield but under the wipers, making them useless. Other than that vehicle was okay
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6,4
Voordelen: I received a brand new car
Nadelen: The front desk people. I didn't receive the car I ordered or the type
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8,4
Voordelen: Rogier who assisted us was very helpful and serviceminded. The pick up and drop off was easily handed.
Nadelen: At Schiphol you really need to put up more signs to show the way to the return spot!!! We had to drive around for some time before we found our way!
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8,4
Voordelen: Easy and helpful staff during drop off
Nadelen: Pick up registration took long because of long lines of customers
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5,6
Voordelen: Car was well specced
Nadelen: Check in took ages c40 mins I think and as a result was late for my meeting
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6,4
Voordelen: The vehicle was clean, spacious and in a new condition
Nadelen: First, we were not very satisfied with the service. The guy at the airport counter who gave us the car was a salesman whose only intention was to sell us insurance we did not want and he tried to put a lot of pressure on us. Second, the price we closed was $ 887 and in fact we were charged € 833. We would be happy if they would come back to us.
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10,0
Exceptional customer service
Voordelen: The pick up and drop off processes were super fast and friendly. I am not used to driving European cars and they answered a few questions that I felt were...lets say "basic", without making me feel like an idiot. The man at the vehicle return was very nice as well and informed me where the nearest gas station was so that I could fill up and return quickly before my reservation expired and I would have to pay for the gas refill.
beoordeling van
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9,2
Generally good experience but place extra time
Voordelen: Very helpful and friendly staff. Return was no problem. They made sure you knew how the car operated before you left and even got my a car with GPS, which I definitely needed driving around The Netherlands.
Nadelen: Line to complete reservation was too long and slow. They were understaffed. Once I got to my car (quite a long walk to the cars), I was offered a car much larger than I had reserved. The agent took care of me and gave me a smaller car without any problems.
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7,6
Voordelen: Great staff, beautiful new clean car. Special offer upgrades was available. Easy pick up and drop off within the airport with no hassle
Nadelen: The price on kayak didn't mention the admin fees, high insurance and 21% VAT so the price was actually double.
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10,0
Satisfied
Voordelen: Everything very fast. Nice service!
beoordeling van
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9,6
Excellent service
Voordelen: Friendly staff. Quick help.
beoordeling van
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10,0
Voordelen: The gentleman who did the check in, the girl who checked and handed over the car and the man whi who checked out were all extremely friendly and quick, The car was extremely clean and in excellent condition.
Nadelen: The weather
beoordeling van
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10,0
Exceptional customer service
Voordelen: The pick up and drop off processes were super fast and friendly. I am not used to driving European cars and they answered a few questions that I felt were...lets say "basic", without making me feel like an idiot. The man at the vehicle return was very nice as well and informed me where the nearest gas station was so that I could fill up and return quickly before my reservation expired and I would have to pay for the gas refill.
beoordeling van
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9,2
Generally good experience but place extra time
Voordelen: Very helpful and friendly staff. Return was no problem. They made sure you knew how the car operated before you left and even got my a car with GPS, which I definitely needed driving around The Netherlands.
Nadelen: Line to complete reservation was too long and slow. They were understaffed. Once I got to my car (quite a long walk to the cars), I was offered a car much larger than I had reserved. The agent took care of me and gave me a smaller car without any problems.
beoordeling van
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10,0
Satisfied
Voordelen: Everything very fast. Nice service!
beoordeling van
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9,6
Excellent service
Voordelen: Friendly staff. Quick help.
beoordeling van
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8,4
Voordelen: Rogier who assisted us was very helpful and serviceminded. The pick up and drop off was easily handed.
Nadelen: At Schiphol you really need to put up more signs to show the way to the return spot!!! We had to drive around for some time before we found our way!
beoordeling van
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8,4
Voordelen: Easy and helpful staff during drop off
Nadelen: Pick up registration took long because of long lines of customers
beoordeling van
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7,6
Voordelen: Great staff, beautiful new clean car. Special offer upgrades was available. Easy pick up and drop off within the airport with no hassle
Nadelen: The price on kayak didn't mention the admin fees, high insurance and 21% VAT so the price was actually double.
beoordeling van
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4,8
Nadelen: Windshield wipers were in poor condition which caused poor visibility with rain in the dark. Windshield wiper nozzles were not spraying on the windshield but under the wipers, making them useless. Other than that vehicle was okay
beoordeling van
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6,4
Voordelen: I received a brand new car
Nadelen: The front desk people. I didn't receive the car I ordered or the type
beoordeling van
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5,6
Voordelen: Car was well specced
Nadelen: Check in took ages c40 mins I think and as a result was late for my meeting
beoordeling van
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6,4
Voordelen: The vehicle was clean, spacious and in a new condition
Nadelen: First, we were not very satisfied with the service. The guy at the airport counter who gave us the car was a salesman whose only intention was to sell us insurance we did not want and he tried to put a lot of pressure on us. Second, the price we closed was $ 887 and in fact we were charged € 833. We would be happy if they would come back to us.
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