Vallejo autoverhuur

Voordelen: The employees were nice but the lack of vehicles on the day of pick up was terrible

Nadelen: The radio in the rental car did not work and nothing was done on the part of hertz to resolve the matter

Voordelen: Nothing, the entire process is a joke. You reserve a car online and when you get there, they tell you they have no cars available.

Nadelen: Have cars for people to take if you were to accept their reservation or don't take the reservation if you cant guarantee that a car will be available

Voordelen: Hertz does not have the rental available during the scheduled pick up time.

Nadelen: Hertz employees should notify their customers ahead of time if they do not have the available vehicle for rent.

Choose another rental company

Voordelen: Clean

Nadelen: Rudeness was unnecessary

Hertz's poor customer service

Voordelen: The price per day was competitive.

Nadelen: Awful customer service at the desk for the following reasons: - minimally staffed (one person) - the lone rental agent would answer the phone and provide sales related assistance on the phone while handling a rental at the desk and with others waiting in line; - the time it took to complete the rental: one hour; - the discourteous and surliness of the rental agent when I asked (after waiting for 15 minutes in line) whether the rental car was available; - as for the car, a tire had a leak requiring several air pump stops during the 8 day rental.

Voordelen: Tbe car was really dirty when i picked it up. And power adapter didn't work so i couldn't charge my phone to access gps which made things interesting. Other that it was ok. A little pricey.