Recente beoordelingen
- Alle beoordelingen
- Positief
- Neutraal
- Negatief
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10,0
Voordelen: Good value. Good Pickup experience.
beoordeling van
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5,6
Voordelen: the rep at the front counter knows how to provide exceptional service.
Nadelen: Honesty, rep that gave me the car was ready to go home. I said he’d give me my free upgrade then charge $60 for a convertible. I ended up spending $100 more that quoted.
beoordeling van
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10,0
Voordelen: Clean and They stayed late
beoordeling van
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2,0
Did not have car available the morning of.
Nadelen: Received a call the morning of notifying me my rental was not available for pickup despite making a reservation the day before.
beoordeling van
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5,2
Closed before I arrived
Voordelen: Nice car
Nadelen: I was stranded in Arkansas with no car.
beoordeling van
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10,0
Great Experience
Voordelen: No wait time to pick up or drop off. Friendly customer service.
beoordeling van
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10,0
Voordelen: We had to travel unexpectedly for a funeral. The price for the weekend special was fantastic and the gas mileage even better!!!
beoordeling van
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2,0
Absolutely worst customer service
Voordelen: Shocked at level of service and unprofessional staff that work at Enterprise Ft Smith!
Nadelen: Worst experience I have ever had. The staff need basic customer service training immediately.
beoordeling van
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10,0
Voordelen: Exceptional help with actually getting the car when I flew in at airport. One of the quickest processing, turn in, and close outs of any one way rental I have had.
beoordeling van
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8,8
Great value. Excellent car
Voordelen: Courteous agents, nice car, good price
Nadelen: Long checkout line, lack of parking spots on return
beoordeling van
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9,6
Good Experience
Voordelen: I returned in earlier than anticipated and Enterprise pro-rated my day and returned some money. That was great!
beoordeling van
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4,0
Bad computer system
Nadelen: The building is bland and dirty. Dropped the car off in another city and had billing issues. There was an extra one way charge for $50 that no one made mention of or was on my original reservation. Of course the computers were slow and then crashed. It took almost an hour just to drop off the car. I received the receipt by email two days later.
beoordeling van
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10,0
Voordelen: Good value. Good Pickup experience.
beoordeling van
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10,0
Voordelen: Clean and They stayed late
beoordeling van
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10,0
Great Experience
Voordelen: No wait time to pick up or drop off. Friendly customer service.
beoordeling van
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10,0
Voordelen: We had to travel unexpectedly for a funeral. The price for the weekend special was fantastic and the gas mileage even better!!!
beoordeling van
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10,0
Voordelen: Exceptional help with actually getting the car when I flew in at airport. One of the quickest processing, turn in, and close outs of any one way rental I have had.
beoordeling van
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8,8
Great value. Excellent car
Voordelen: Courteous agents, nice car, good price
Nadelen: Long checkout line, lack of parking spots on return
beoordeling van
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9,6
Good Experience
Voordelen: I returned in earlier than anticipated and Enterprise pro-rated my day and returned some money. That was great!
beoordeling van
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5,6
Voordelen: the rep at the front counter knows how to provide exceptional service.
Nadelen: Honesty, rep that gave me the car was ready to go home. I said he’d give me my free upgrade then charge $60 for a convertible. I ended up spending $100 more that quoted.
beoordeling van
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2,0
Did not have car available the morning of.
Nadelen: Received a call the morning of notifying me my rental was not available for pickup despite making a reservation the day before.
beoordeling van
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5,2
Closed before I arrived
Voordelen: Nice car
Nadelen: I was stranded in Arkansas with no car.
beoordeling van
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2,0
Absolutely worst customer service
Voordelen: Shocked at level of service and unprofessional staff that work at Enterprise Ft Smith!
Nadelen: Worst experience I have ever had. The staff need basic customer service training immediately.
beoordeling van
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4,0
Bad computer system
Nadelen: The building is bland and dirty. Dropped the car off in another city and had billing issues. There was an extra one way charge for $50 that no one made mention of or was on my original reservation. Of course the computers were slow and then crashed. It took almost an hour just to drop off the car. I received the receipt by email two days later.
beoordeling van
