Certains des repas laissaient à désirer.
Du moment que l’on paye pour choisir ses sièges (bébé, espace pour les jambes…) tout se passe bien. Sinon pas de possibilité de s’arranger avec les autres passagers. Et le check in online marche très bien, très rapide à l’aéroport
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
Everything was great more than I thought. Thank you Turkish Airlines.
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Nadelen: "The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough."
Nadelen: "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."
Nadelen: "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"
Nadelen: "No delays would be good"
Voordelen: "Everything was fantastic"
Nadelen: "Prices please low and cheaper"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "The # of movies."
Nadelen: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."
Voordelen: "Nothing"
Nadelen: "I didn't fly, they opened counters late"
Nadelen: "No entertainment"
Voordelen: "Rien"
Nadelen: "Rien"
Voordelen: "Rien"
Nadelen: "Rien"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "The flight I booked out was later than my return. It was 8:30 at night not in the morning and the site did not flag it for me. So I showed up at the airport and had to buy another ticket at the very last minute. Never used the one I bought through kayak.luckily Turkish air made it happen or I would have missed my meeting."
Nadelen: "When my first flight was late, Turkish air took 5 hours to rebook me. Two people forgot that they were helping me and when I asked why it was taking so long, they had to start over. One woman didn't even look at me, she was just on her phone playing a game. Every step of the process they asked me how I could have missed the connection....it landed 20 min before the next one took off!!!"
Voordelen: "Excellent service"
Voordelen: "It was good the service onsite the plane"
Nadelen: "It was delayed both ways coming in from Boston and jo apologizing or telling us what was the reason."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "The boarding and deplane process could be better for business class. Also the seats only have two settings upright and sleep. Several airlines have intermediate setting for meal/movie. To be 5 Star they need to keep up. The lounge (although large) could use better organizing. Too many people walking all around. Very limited space, if any, for a little quiet."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "The crew is always very friendly and helpful. Plenty of space in the overhead bins."
Nadelen: "The seats are cramped just like any airline."
Voordelen: "crew was excellent."
Nadelen: "internet should be free, not wine. cabin temperature erratic and cannot adjust individual air flow. seat space is small. Pity the window seat occupant who cannot go to WC, blocked by two other sleeping passengers on a 12 hour flight."
La qualité des repas de air Canada pour les cool outre-mer ont perdu en qualité. Le petit déjeuner était d’une médiocrité. Servis des dés sac en papier brun, un semblant de croissant pratiquement gelé et un yogourt et rien de plus…
Large a330 Polite staff Food was quite solid, not great (expected)
Tout était parfait en accord avec mon classement…. La prochaine fois je voyagerai avec un autre classement sur cette compagnie. L’équipage était parfait tres souriant et accessible. Merci
Le vol était plaisant l’équipage professionnel rien à redire juste un peu plus de sourire ça et là..
Ce qui m'a deplu : les retards aux contrôles ont empêchés certains d'être à bord. Leurs bagages ont été retirés, et au final nous avons loupé notre correspondance FRA-Lyon de 10 mn, sans aucune solution alternative (2 jours de grève après; 16 et 17/09).
Plus d'une de retard à l'arrivée à Bangkok sans explication. Ma valise égarée . Le repas très moyen comme maintenant très souvent en classe éco en devient un détail. La valise égarée est un gros problème et après 24 heures, aucune nouvelle
L’avion avait presque 3H DE RETARD !! J’ai raté mes train à Paris et à bordeaux et j’ai dû racheter mes billets de train !!!!!
L’avion avait plus d une heure de retard..! J’ai raté mon train à Paris et racheter un autre billet de train !!!
Boarded process could have been better. Overall excellent flight.
Voyage de san Francisco vers Honolulu à été mauvais. Petit avion pas de films (tous les écrans étaient en panne), pas de wifi. Il ne nous ont pas compensé, ils auraient pu nous offrir un sandwich ou une boisson gratuite.
nous avons dû voyager par AIr France une journée plus tard le 26 juin 2022 vers 15h25. Lufthansa n'a offert aucune commodité en plus d'avoir perdu u de nos bagages
Le pilote a été super le service aux clients. Aucune information pour aider les passagers en correspondance. nous avons ratés notre vol vers Paris
There was some confusion at the Lufthansa Service Center in the Frankfurt airport. The guy there gave me the wrong information about boarding passes for my connecting flight that led to a lot of running around. But the flights themselves were fine. Staff were helpful. Food leaving Germany was great, but food leaving the US was mediocre.
La boufe et l’équipage très cool seulement il fallait payer une petite bouteille de vin à 7 euros
Notre départ et notre arrivée étaient à l’heure. Nous étions bien servis par les membres d’équipage. Malheureusement, moins d’espace dans ce modèle d’avion que dans les modèles plus récents. Les écrans installés dans les sièges fonctionnent très lentement, donc pas beaucoup de divertissement pour le vol de 8 heures
Only reason I did bad on food and entertainment was because flight was a short flight.
Transit à Frankfort : horrible !
All luggages got lost, one of them had my dad’s 3 month supply of medicine (hence we had to check), and none of the Lufthansa nor United customer service have been helpful. This is outright horrible… Will always try to avoid Lufthansa whenever I can from this point on
J'ai manqué ma connection en dépit des assurances de l'équipage. 6 heures d'attente.
Vol retardé (+ d'1 heure), pilote qui annonce que les autres vols à Frankfurt sont aussi retardés, donc qu'il sera possible tout de même de continuer le voyage. Annonce qu'un employé de Lufthansa va nous attendre pour nous aiguiller. Rien de cela ne s'est passé. La seule chose c'est que j'ai manqué ma connection, à peu près 8 heures de retard. Inacceptable
Le fait de refuser de servir un deuxième verre de vin sous prétexte d’effectifs réduits à cause de la pandémie, Servir de l’eau ou du vin ce ´n’est pas plus difficile ! Aucun choix de repas et une bouillie trop cuite qu’ils osent appeler pasta. Personnel de bord particulièrement expéditif et antipathique. Le pire long courrier de ma vie.
Voordelen: "The food was great, and the tinted windows allowed me to sleep!"
Voordelen: "Nothing!"
Nadelen: "Racists bastards!"
Voordelen: "Crew was good. Nice meals. Good entertainment..."
Nadelen: "Budget seats are a little close when the person in front of you leans back, but not the end of the world."
Voordelen: "Very smooth flight. Everything was perfect."
Voordelen: "Crew was kind and helpful. The flight left on time and was smooth."
Nadelen: "The food could have been better! Also, the entertainment options could have been more current."
Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"
Voordelen: "Flight was in time with no delays. Arrived in Germany early!"
Nadelen: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."
Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Voordelen: "Ben... Je cherche encore"
Voordelen: "Le service"
Nadelen: "La nourriture, le retard"
Nadelen: "Parfait rien a dire"
Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."
Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"
Voordelen: "Très Correct"
Nadelen: "Rien !"
Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"
Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"
Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"
Voordelen: "rien"
Nadelen: "les retards"
Nadelen: "Le vol est largement en retard !!!!!"
Voordelen: "Embarquement très rapide, vol ponctuel."
Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."
Nadelen: "Delayed in plane almost an hour after landing before being allowed to deplane"
Voordelen: "I always had a great experience with Lufthansa."
Good cheap flight. No frills, because I don't pay for frills. Good clean aircraft.
Flight delayed 1 hr at MUN. Crew not well trained. Seats were cramped. Passengers loud and boisterous. Would not fly SUN Air again. Cost saving not worth it.
While embankment from bus to airplane people were insisted to stay in bus near airplane to avoid croud and waiting on stairs to the plane
Long lines to check in at 5 am on October 22 and no nowhere to sit at Izmir airport waiting for the Munich bound flight ticket check in to open.
They literally destroyed our luggage, 3 out of 4 wheels broke, the luggage had some sort of oil (smelled like olive oil) all over the luggage and even damaged some of the items inside (as the luggage cracked everywhere this oily substance got in).
The WiFi didn’t work throughout the whole flight. So we couldn’t access the entertainment and we couldn’t even access the English food menu since the QR code only works if you’re on the plane’s WiFi.
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Wasn’t able to check in online and checkin line at airport took over an hour
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Voordelen: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Voordelen: "Seats were good"
Voordelen: "Nice seats, clean spacious airport, nice crew"
Nadelen: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Voordelen: "Departure and arrival were right on time."
Nadelen: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Nadelen: "One hour delay and baggage retrieval also took one hour"
Voordelen: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Nadelen: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Nadelen: "We had were more than 3 hours late"
Voordelen: "Comfortable and spacious seat allowed me to slee most of the flight!"
Voordelen: "Nice crews. Flight was on time"
Nadelen: "There is no instant noodle as in Suncafe (menu)"
Voordelen: "smooth check in and boarding"
Voordelen: "I like the competative rates and on time schedule."
Voordelen: "Nothing"
Nadelen: "Lost my luggages"
Voordelen: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Nadelen: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Voordelen: "Short wait"
Nadelen: "Not enough leg room"
Voordelen: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Nadelen: "0000000000000000"
Nadelen: "Didn’t get to it"
Voordelen: "The employee were professional and nice. Every thing went smooth"
Nadelen: "None"
Voordelen: "Mostly everything was fine with the flight"
Nadelen: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Voordelen: "The lounge"
Nadelen: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Voordelen: "Fast amd easy flight"
Voordelen: "Quik flight"
Nadelen: "The fiod I requested from the menue was not available"
Nadelen: "Very bad transfer arriving from Istanbul at Antalya."
Nadelen: "Very bad transfer arriving from Istanbul at Antalya."
Voordelen: "Wonderful flight. Everything was Handled well by flight staff"
Nadelen: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Voordelen: "We got where we were going safely"
Nadelen: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Nadelen: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Voordelen: "Staff was nice"
Nadelen: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Voordelen: "Cost was reasonable."
Nadelen: "Often it has delays."
Nadelen: "Delayed 35 minutes"
Voordelen: "Good flight overall and crew good"
Nadelen: "Left half hour late otherwise satisfied"
Voordelen: "customer service in general.."
Voordelen: "Plane was veryClean. On time. Staff were very frindly"
Voordelen: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Voordelen: "efficient boarding"
Nadelen: "seat a bit worn out. luckily it was a short flight"
