Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten naar Zuid-Amerika
|mei||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 4%.|
|december||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 14%.|
Gemiddelde prijs retour
|€668||(gemiddelde prijs in de afgelopen 2 weken)|
Topdeal enkele reis
De vliegtijd van een directe vlucht vanuit België naar Zuid-Amerika duurt met een afstand van 9462 km gemiddeld 21u 15m. De populairste route is Brussel - São Paulo met een gemiddelde vliegduur van 15u 25m.
Het goedkoopste ticket naar Zuid-Amerika vanuit België dat in de afgelopen 72 uur is gevonden, was €233 voor een enkele reis en €373 voor een retour. De populairste route is Brussel-Nationaal naar São Paulo Guarulhos Intl en het goedkoopste vliegticket voor een retour dat in de afgelopen 72 uur voor deze route is gevonden, was €384.
Op basis van zoekopdrachten naar vliegtickets bij KAYAK is São Paulo de populairste bestemming (19% de totale zoekopdrachten Zuid-Amerika). Daarna zijn de volgende bestemmingen populair: Rio de Janeiro (10%) en Buenos Aires (8%). Vluchten naar Lima (7%), naar Bogota (7%) und naar Santiago de Chile (6%) zijn ook populair
KAYAK's prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen of de prijs voor een bepaalde bestemming en reisdatum waarschijnlijk binnen 7 dagen zal veranderen, of niet. Zo weten reizigers of ze nu moeten wachten of boeken.
Scores op basis van KAYAK klantbeoordelingen
Nadelen: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Voordelen: "The crew was very kind"
Voordelen: "Loved the smooth ride."
Nadelen: "Bathroom was pretty nasty"
Voordelen: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Voordelen: "The crew was great. The soecial meal request was hadled well despite oversight."
Nadelen: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Voordelen: "Crew was nice and pleasant"
Nadelen: "Flight very late"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Pleasant flight"
Nadelen: "We were delayed & missed our connection"
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"
Voordelen: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Nadelen: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"
Voordelen: "absoluut geen klachten"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "Uitermate tevreden!"
Voordelen: "My seat at the window was great and the staff really friendly and courteous!"
Voordelen: "Friendly staff"
Nadelen: "Security check at gate; No priority"
Voordelen: "Crew was good"
Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."
Voordelen: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Nadelen: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Voordelen: "Nice crew pilot food and beverage"
Nadelen: "No wifi"
Nadelen: "old screens and entertainment system leg room to small"
Nadelen: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Crew was excellent -kind nice and very attentive"
Nadelen: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Voordelen: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nadelen: "Boarding was chaotic and congested with not much information or order."
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Nadelen: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"
Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Voordelen: "Wifi on Board"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Nadelen: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"
Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"
Voordelen: "The aircraft was clean"
Nadelen: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Crowded seating, wake-up for breakfast service two hours before arrival"
Voordelen: "Just great crew."
Nadelen: "Not comfortable at all and will not book KLM again."
Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"
Voordelen: "Amazing crew"
Nadelen: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."
Voordelen: "Plane was fine."
Nadelen: "Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted."
Nadelen: "Seat comfort"
Voordelen: "Crew cordiality"
Nadelen: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."
Nadelen: "Vol pas très cher mais pas trop confortable et vraiment low cost sur la partie Nantes-Madrid. Horaire respecté mais confort et repas vraiment très limite surtout sur le vol principal entre Madrid et Sào Paolo. Mais on ne peut pas tout avoir..."
Nadelen: "They had no sandwiches for sale! No entertainment"
Voordelen: "Crew was great. Seat was great."
Nadelen: "Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food."
Nadelen: "Have a screen to watch movies."
Voordelen: "Crew, on board entertainment..."
Nadelen: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."
Nadelen: "The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate."
Voordelen: "Nice hosts. Good seats. Delicious food. Smooth flight."
Nadelen: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."
Nadelen: "Nothing. All excelent"
Voordelen: "Crew very nice chicks"
Nadelen: "Is like flying in the floor, very uncomfortable"
Nadelen: "Mon siège ne s’inclinait pas"
Nadelen: "Smell at shit all the flight. Horrible."
Voordelen: "Perdonnel sympathique."
Nadelen: "Plus de place sur les sieges. Petite collation."
Voordelen: "excellent avion, neuf. Divertissement à bord de qualité"
Nadelen: "Repas vraiment minimal"
Nadelen: "No food or drink. No entertainment"
Voordelen: "Said Paulo airport was chaos but flight was great"
Voordelen: "I LIKE EVERYTHING ON THE FLIGHT"
Voordelen: "Getting off the plane"
Nadelen: "Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat."
Nadelen: "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"
Voordelen: "We are an American Family. We traveled on LATAM Sydney to Auckland round trip. The plane was brand new Boeing Dreamliner 787-8 with all the bells and whistles. The attendants who are Spanish speakers but bilingual were delightful. We had one meal on each flight and 2 rounds of drinks. We had no issues with carry on or checked luggage. To summarize we had 2 perfect on-time flights with no fuss or drama. I couldn't recommend them more even if I tried.."
Nadelen: "It was on time, not like other LATAM flights within the country!! Comfortable reclining seats, good entertainment and meals"
Nadelen: "Plane was 6.5 hours late taking off. I missed a meeting in Cusco because overall I arrived 8 hours past my scheduled arrival time."
Nadelen: "When we got to the airport we were told our flight was cancelled.it was really a bummer because we did not get a notification when we checked in online the night before. We told them we had a flight to the US on the same day, so they notified the Latam office in Santiago. When we go t to Santiago, we only had an hour to spare for our next flight. They help ed us out with the boarding, skipping the long lines. That to me was impressive."
Voordelen: "Smooth boarding. On time. Good crew."
Nadelen: "For a rather long flight, amazed that we had to pay even for water. This isn't a low cost airline! Painful lack of legroom (I'm 5'10"). When the kid in front of me leaned back it was like a hammer on my kneecaps."
Voordelen: "Pretty much everything other than the fact we had to return to Santiago two hours into the flight for mechanical issues. On the upside, they had a plane and crew ready to go when we returned to Santiago"
Nadelen: "The turn around resulting Ina five hour delay"
Voordelen: "Comfortable seats."
Nadelen: "Food and drink service not given. There was no turbulence to justify this failure, and flight was over an hour long, allowing sufficient time to provide it. Poor communication of departure delay."
Voordelen: "Fairly cheap"
Nadelen: "No food or drink. Ridiculously small baggage allowed on plane"
Nadelen: "How do you contact kayak to cancel a flight? I will never book with you again. You make it impossible to reach someone."
Voordelen: "I love this airline! Service, planes, food."
Voordelen: "The crew is fantastic the food is great the airplane is new"
Nadelen: "Cannot ask for anything more"
Voordelen: "Good short"
Nadelen: "Better sandwich"
Voordelen: "The upgraded me to first class!!!!"
Nadelen: "No complaints!"
Voordelen: "I was asleep the whole flight. more spacious than the last one, and there was no one sitting next to me."
Nadelen: "the delay caused us to miss our flight to LAX from Lima."
Nadelen: "Everything. We never made it to the last flight because they cancelled our flight home, stranding us (myself, husband and 2 small children) in Ecuador. I have traveled extensively for almost 20 years and have NEVER dealt with such a terrible company with such shady employees. It was unbelievable and we aren't the only ones. Just take a peek at their social media accounts. They don't allow reviews anymore but there is a community of people who have been stranded in South America by LATAM and the link is easily found. They seem to have a ploy to try and get people to buy extra tickets. Seriously a scam. Stay away!"
Voordelen: "Everything was fine. Boarding itself was organized, though the people didn't really catch on. Crew was friendly."
Nadelen: "3-3-3 in the 787. Yeah, everyone has it but that doesn't make it nice. Sandwich was small in quantity, average in quality."
Voordelen: "I have bought a ticket from To Aeroparque Jorge Newvery; and they cancelled the flight and sent me to Ezeiza without prior inform, concent and without any compensation."
Voordelen: "The plane was new, exceptionally clean & nice. The crew were very professional & friendly. They offered my husband & I exit row seats for no additional fee after seeing how uncomfortable his 6'3" frame was in the regular seats. The snack and beverage service was above average for a 3 hour flight."
Nadelen: "The wifi service was not the best and although the plane was new there was not much leg room at all and the seats were not the most comfortable, but for a 3 hour flight it wasn't too bad."
Voordelen: "Simple, efficace. à l'heure."
Voordelen: "Le prix et l'efficacité. Le reste était tout à fait accessoire compte tenu de la durée du vol. En conclusion tout était parfait."
Nadelen: "Rien le rapport qualité prix est excellent."
Voordelen: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"
Voordelen: "Gave good snacks"
Nadelen: "Annnouncements weren't clear in English or Spanish only in Portuguese"
Voordelen: "What a nice surprise to be able to stretch out after a multi-leg international trip!"
Voordelen: "muy amables"
Nadelen: "tuve problemas para hacer el check in on line por problemas con el sistema y tuve que hacerlo por teléfono. No conseguí los asientos que hubiera querido. Los que están en tránsito deberían permitirles bajar del avión antes para poder llegar en hora al otro vuelo. Sugiero que la tripulación informe a los pasajeros en tránsito sobre dónde dirigirse según el vuelo siguiente"
Voordelen: "La régularité du vol L’acceuil et la disponibilité des hôtesses"
Voordelen: "Personnel de bord sympathique, confort dans avion sommaire"
Nadelen: "Très mécontent des deux compagnies (Air France et Air Antilles): nos deux valises ont été perdues, et aucune compagnie n’est capable de savoir où se trouve l’une des deux valises, un comble! A l’heure où tout est informatisé, tracké, les aéroports sont censés être des endroits sécurisés.. Mais on arrive malgré tout à perdre une valise dans la nature...! Aucun professionnalisme, on nous ballade de services en services sans aucunes informations ni renseignements susceptibles de nous rassurer. Je suis très déçu, voyage de retour gâché par la faute de ces deux compagnies plus a même d’encaisser l’argent des clients que de se soucier d’eux."
Voordelen: "L'enregistrement, la possibilité d'enregistrer gratuitement le bagage à main, l'embarquement. Rapidité de service du personnel de bord à la demande."
Nadelen: "Ancienne classe économique Air France (système de divertissement à bord pouvant être beaucoup plus moderne);"
Voordelen: "À bord, généralement tout se passe bien"
Nadelen: "Retard, perte des bagages, pas d'excuses.. Typique d'Air France"
Voordelen: "Arrivée à l’heure"
Nadelen: "Léger retard à l’embarquement : attente des passagers en station debout. Heureusement il n’y avait pas d’enfant en bas âge"
Voordelen: "Tout etait bien. Vol à l heure. Hôtesse gracieuse. Avion propre. Aide à l aéroport pour valider les billets sur la borne"
Nadelen: "Rien pour moi"
Nadelen: "Geen wifi voor 9 uur"
Voordelen: "Rangée 43 juste en face des toilettes et siège peu inclinable à côté de la cloison"
Voordelen: "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Nadelen: "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."
Voordelen: "Accueil à bord agréable."
Nadelen: "Gestion des bagages (perte de ma valise)."
Voordelen: "tout le service est parfait"
Nadelen: "un peu plus de nourriture dans les repas"
Voordelen: "le fait qu'on débarque vite"
Nadelen: "le retard"
Voordelen: "Le siège était parfait et le divertissement aussi"
Nadelen: "Ma valise est arrivé cassée"
Nadelen: "Propreté de l'appareil"
Voordelen: "I require très aimable. Super pilote."
Nadelen: "Plus de journal disponible à l'embarquement"
Nadelen: "Du retard. .. encore du retard... toujours du retard"
Voordelen: "Personnels agréables et disponibles. Bonne information quant au retard."
Nadelen: "Embarquement et contrôle de bagages très mal indiqué (pas dans le hall indiqué)"
Nadelen: "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."
Voordelen: "Le divertissement"
Voordelen: "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Nadelen: "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."
Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"
Nadelen: "Avion en retard de plus d’une heure"
Voordelen: "Siège inclinable, cabine confortable. Encas généreux. Personnel de bord très aimable. Arrivée à l'avance"
Voordelen: "Ponctualité du vol"
Nadelen: "Confort de base en classe éco. Espace compté pour bagages cabines, sacs et accessoires dans les pieds."
Nadelen: "Encore un problème technique sur un avion Air France avec 1h30 de retard Ça fait 4h30 de galère à CDG pour un Marseille Paris ..."
Voordelen: "le repas etait bon"
Nadelen: "le manque d'information sur les raisons de ce retard"
Voordelen: "L'employée Air France qui s'est occupée de mon billet aller (pour remplacer mon avion raté)."
Nadelen: "Le parking es ultra mal indiqué ! Faites qch !!"
Nadelen: "Pas assez de places"
Voordelen: "L’équipage Le c’fort Des sièges du 1er Rang La chef de. A une trop sumapo"
Nadelen: "L’écran sur l’Airbus A340 est minuscule"
Voordelen: "Départ à l'heure, arrivée en avance, personnel très aimable et professionnel, surtout lors du vol de nuit"
Nadelen: "Repas pas de qualité exceptionnel"
Voordelen: "La gentillesse du steward"
Nadelen: "L’écran télévisé est minuscule La climatisation est trop forte"
Voordelen: "Efficacité de l'enregistrement de mon bagage en soute et l'accompagnement pour sa livrason à domicile le lendemain compte-tenu du délai avant vol (20 mn)."
Nadelen: "Contrôleurs tatillons sur les bagages cabine avec vérification du poids, qui fait perdre du temps avec une impression suspicieuse."
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."
Nadelen: "apprendre qu'en réalité j'ai acheté un aller retour parce que c'est moins cher qu'un aller simple (dixit Air France), par le biais d'une agence en Tchéquie : KIWI drôle de pratique ?"
Voordelen: "Surclassement en premium"
Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"
Voordelen: "Le confort du siège et l'amabilité de l'équipage"
Nadelen: "Repas sans saveur bien que très bien présentés"
Voordelen: "Avion qui décolle à l'heure. Hôtesses accueillantes. Vol agréable"
Nadelen: "lors de l'embarquement, nous avons dû changer 3 fois de porte d'embarquement. avec à chaque fois un déplacement d'un bout à l'autre du terminal!!"
Nadelen: "Le vol avait 2heures de retard sans explications"
Voordelen: "Les repas, le siège confortable, La sélection de films ..."
Nadelen: "Le retard ..."
Nadelen: "Le vol a été annulé On m'a déplacé sur un autre vol, je suis arrivé avec 8 heure de retard à destination"
Voordelen: "Equipage, nourriture, vitesse du vol"
Nadelen: "Embarquement en retard"
Voordelen: "Accueil et gentillesse de l´équipage."
Nadelen: "Retard de 20 mn au départ. Attente pour débarquer à Paris-CDG (pas d´équipe sol disponible à l´arrivée !). Plus de journaux papier disponibles à l ´embarquement."
Voordelen: "Le personnel était tres sympas et au petit soin."
Nadelen: "Le vol avait du retard"
Nadelen: "Suite au retard du précédent vol j'ai du courir pour avoir ma correspondance. Une fois ma correspondance prise j'arrive à Milan et on m'annonce que ma valise est resté à Paris. Je n'ai aucunes affaires et je ne sais pas quand je retrouverais ma valise."
Nadelen: "Un retard de plus de quatre heures par rapport a un problème technique survenu au départ (changement d'une des roues de l'appareil)"
Voordelen: "The airplane remained in the air."
Nadelen: "The crew went 8 hours without food or beverage service. When asked for water, they directed us to a shared (COVID!) bottle of water near the bathroom. Terrible service and in fact, dangerous."
Voordelen: "Really friendly flight attendants"
Nadelen: "Not delayed"
Voordelen: "crew was nice"
Nadelen: "seat comfort was not good Seats are too crowded and not comfortable for those that are curvier."
Voordelen: "That the flight ended"
Nadelen: "Everything. In a flight from Miami/Orlando (full of families) you are not allowed to choose seats, at the gate (where you supposed to change seats) the staff was rude, inside the plan people make their own changes and it gets a mess. Terrible experience."
Voordelen: "Crew was nice and flight was very smooth."
Voordelen: "The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us."
Nadelen: "Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this."
Voordelen: "Most people had movies and other things to entertain themselves with via rear seat displays."
Nadelen: "My rear seat display never worked, though I complained about it at least 6 times during the flight. Nothing was offered to aid or fix the problem besides the stewardess saying she'd reset it several times."
Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."
Nadelen: "Flight delayed 24 hrs"
Nadelen: "Better customer service, better customer experience, no delays"
Nadelen: "More seat room side to side"
Nadelen: "The crew was very disappointing!!!!!!"
Voordelen: "New Plane interior"
Nadelen: "The flight from Miami to Sao Paulo was delayed, therefore, I lost the flight from Sao Paulo to Asunción, those from Latam did not give me any solution and they sent me to the people of American Airlines saying it was their fault. I traveled 3 hours through the whole airport and they did not give me any solution, no new flight."
Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"
Nadelen: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Voordelen: "Delays, delays, delays. An initial delay of 1.5 hours due to a switched plane. Then they needed mechanics to check out a bird hit to the plane. That took another 3 hours to happen. And they boarded us first, then found the issue, deplaned us, had a gate switch and then the wait. Very frustrating! Once on board, everything went smoothly as it typically does."
Nadelen: "The long delay"
Voordelen: "Each of the flights arrived on time"
Nadelen: "Documentation initially was a bit vague around which legs of the 2 Stop Flight would be handled by American and which would be handled by Latam though that is probably more of the website problems"
Nadelen: "Past was dry... It was the first time but changed my experience"
Voordelen: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."
Voordelen: "My flight is tomorrow"
Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"
Voordelen: "It got me there safely without delays."
Nadelen: "Food isn't good. the connections can be offered in a much better and time efficient way but they were not. I had to change airports in NYC with a 7-hr layover while they could've flown me to JFK (there was available flights). Same thing with coming back, a long layover in Texas."
Voordelen: "Service was good"
Nadelen: "Seats were very small and very tight bags did not stow under seats like usual"
Voordelen: "Crew did the best they could considering the situation."
Nadelen: "There were multiple delays, leaving half my flight with missed connections in Phoenix."
Voordelen: "Priority boarding."
Nadelen: "Food is horrible at AA, in special breakfast!"
Nadelen: "Surprisingly, AA provided the worst experience of the overall itinerary, compared to Aer Lingus and Iberia. The AA plane was outdated, cramped legroom - despite having purchased an "upgraded seat" and departed 1hr late"
Voordelen: "Smooth ride and friendly staff"
Nadelen: "We were a little delayed"
Voordelen: "Customer service"
Voordelen: "Great movie selection and beautiful plane!"
Voordelen: "everything on travel is good."
Voordelen: "After I pledged 25 years ago I would not travel with AA, this recent trip to Miami was delayed 30 minutes going to Miami and one hour goin back to Panama."
Nadelen: "Ticket counter very long in Miami. Kiosk did not work. Flight delayed in both routes."
Voordelen: "The boarding has become much clearer and efficient since the new system is deployed (instead of calling each level, you just see the boarding group no.)"
Nadelen: "The seat is cramped to its maximum. Leg room is no longer a thing. Entertainment system is lacking... sigh..."
Voordelen: "Customer service was excellent. Smooth flight. Early."
Nadelen: "In Charlotte the kiosks were not acting right. The agents were still exceptional but you could tell they were frustrated"
Nadelen: "I've got to the airport at 4:30am because my flight was at 8:00am. Unfortunately I had to wait until 12:30pm to take another flight because American Airlines didn't have a flight crew for our aircraft. They did not refund money for the waiting, they didn't give any voucher for breakfast, they just gave us chips and drinks. People were very anxious and mad about the sInitiation."
Nadelen: "Small plane, 6 seats per row, no individual entertainment. Not comfortable for a 7 hour trip."
Nadelen: "LATAM deboarded me from the flight after I had boarded. They claimed American had cancelled my reservation because they did not think I would make my connection. I ran in order to make it and then instead of offering me information on the next flight they left me stranded with instructions to find American. Terrible, terrible customer service. I will think twice before booking a LATAM flight again."
Voordelen: "They have a huge selection of movies"
Nadelen: "They do not have gluten free options"
Voordelen: "It was a very peaceful flight. The crew was extremely professional, and courteous, one of the members went out of her way, and frankly it was the kindest flight attendant has been to me in a while."
Nadelen: "The typical complaint you would hear regarding airplane food. Though, it does not warrant a true complaint of the flight."
Voordelen: "I liked because it was my mom first international trip and she got all the support from the crew. She loved it!"
Nadelen: "Voar 8 horas de Miami para Sao Paulo sem entretenimento de bordo foi péssimo. Poucos filmes e nenhum com legenda em Português. Se o voo era pro Brasil acho que era o mínimo que se poderia esperar. A comida estava horrível."
Voordelen: "AA flights now have individual screens with free movies/videos/music/games. Power outlet and USB port included. Staff was polite, helpful"
Nadelen: "It was delayed for about a half an hour. Other than that it was great"
Nadelen: "Barcelona airport boarding area is a disaster. Poorly designed and not travel friendly. Very minimal choice of movies on the plane."
Voordelen: "Entertainment was free."
Nadelen: "Had to wait for mechanical issues so we were delayed."
Nadelen: "Lots of empty seats but was not available seat choice options when checking in"
Voordelen: "We arrived to our destination safety."
Nadelen: "My seat was changed on me last minute without notifying me. I was moved away from my friends. It took a while to get this resolved with my seat. Once it was solved my chair was broken and could not recline. It took them 3 hours to get this fixed and were rude to me the entire time. I told them I had never been treated so poorly on a plane."
Voordelen: "I liked a lot about our flight, especially that we didn't crash."
Nadelen: "For a 12 hour flight a little more leg room would have been nice."
Voordelen: "Food was very good and crew was very friendly"
Nadelen: "Seats were very small... very uncomfortable travel 10hs in a tight seat!"
Voordelen: "On time Easy and no issues"
Nadelen: "Personal very rude no manners to answer Questions or direct people."
Voordelen: "La atención del crew en el avión"
Nadelen: "Aunque Sean viajes cortos ofrecer almenos bebidas"
Nadelen: "Food and personnel attitude."
Nadelen: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Nadelen: "The check in process is terrible and very inefficient."
Voordelen: "The flight went as expected. there were no surprises."
Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"
Nadelen: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."
Voordelen: "Excellent flight, timely"
Voordelen: "La puntualidad de los vuelos"
Nadelen: "Compre mis tickets por iberia y me mandaron a AA sin derecho a maletas ni poder elegir mis seats"
Nadelen: "Food and entertainment low only because they weren’t included. Flight experience was very good. Left a little late"
Nadelen: "Delays an chaos"
Nadelen: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"
Voordelen: "Food and entertainment were okay."
Nadelen: "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."
Voordelen: "Very comfortable. Service good"
Nadelen: "Short flight so no type of entertainment or drink/food service."
Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"
Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"
Nadelen: "Sits are too tight. Honestly impossible to be comfortable"
Voordelen: "Very short flight."
Nadelen: "The stop in San Salvador is very disorganized."
Voordelen: "Airbus 320"
Nadelen: "Boarding process and pitiful legroom space . Iberia clearly loves showing the privileged few who have paid top dollars to be at the front , that we must be made to wait and struggle to get to our seats .Then, we have to squeeze into a tiny , pitiful space of a seat .....Even Ryanair does better !"
Voordelen: "Everyone is doing his job correctly and nicely. Nothing special to add"
Nadelen: "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"
Voordelen: "Entertainment selection was good."
Nadelen: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."
Voordelen: "Great array of entertainment. The food was tasteful."
Nadelen: "No clear direction when attempting to board. Several passengers were unaware of what to do. Couldn't find the reclining button."
Nadelen: "On time, food is ok."
Nadelen: "Movie options weren't that great; I couldn't Buy extra baggage online because I didn't book directly through Iberia (not my fault that BA didn't fly this route and I didn't know it and it costed extra at the airport)"
Voordelen: "Nothing, their attitude showed no interest in helping me and my mother going back to the US."
Nadelen: "They were not able to bring us on board even if we made it an hour early."
Voordelen: "Cabin crew did reseat a passenger when there were two tallish men in same row."
Nadelen: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. Seat pitch was very short. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Iberia was supposed to be an extension of British. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. I would have to upgrade the LGW to TPA also. It is critical to me that I can physically fit into the space between my seat and the one in front. Emergency evacuation would be very difficult for all pax with the short seat pitch. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. British should be aware that bad experiences with partner airlines tarnishes their reputation. As a premier airline British should pressure partner airlines to maintain seat pitch at no less than 32 inches which is still tight for many people. Since not all partners have equivalent classes of fares, British should allow mixed classes. For example on a TPA to MAD round trip journey, it should be possible for the transatlantic legs to be at Premium Economy prices, and the short legs LHR or LGW to MAD at business class prices. Feel free to contact me."
Voordelen: "Food, entertainment (great monitors), new cabins."
Nadelen: "The crew is so rough, never smiling, and speaking very poor English. Well, it was Iberia, and they are famous for that. When the Spanish company will address the fact that customer service should be their top priority is still to be seen."
Nadelen: "Could not board the plane as it was overbooked!!!!!"
Voordelen: "Legroom and cabin crew"
Nadelen: "Very bad check-in, families have priority...also if they have 16 years old "kids". They couldn't print the boarding pass for the connecting flight, no water, no coffee, dirty plane, my baggage arrived destroyed (open in half), they promised to ship it the day after and it was a lie."
Voordelen: "Entertainment was great, great food! You can't beat the price of the ticket."
Nadelen: "When I arrived I was greeted by a "what up." Instead of a professional "Hello." The man who helped me at MIA was rude and threw my passport in my face when he told me I needed a return ticket. After I booked another ticket for return.. I presented myself to another counter staff."
Voordelen: "Hay buen entretenimiento y hay espacio suficiente."
Nadelen: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Nadelen: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Voordelen: "Cheap fare"
Nadelen: "Disorganized boarding and didn't even offer water for free on flight."
Nadelen: "Iberia is not good at boarding"
Voordelen: "A short flight but could have some form of entertainment."
Voordelen: "Crew was friendly and service was great. Food good and had a great selection of movies. Thanks."
Nadelen: "Chair design very uncomfortable. Food was for sale - I find that really cheap. It's a two-hour flight. Drinks and snacks should be part of the package."
Nadelen: "food not bad but could be better"
Voordelen: "All went well!"
Voordelen: "Short 2 hour hop to Heathrow, adequate seating, nothing challenging about this flight. Barcelona airport is very user friendly, open and expansive. Service was good on the flight."
Nadelen: "Landed at heathrow, which is a sprawling airport and plenty of time required for the endless walking, bussing, and subway connections between terminals and gates. But efficient."
Voordelen: "Food was great - much better than you get from the US based airlines! Flight wasn't full - which helped tremendously with comfort"
Nadelen: "Seats are small"
Voordelen: "NOTHING !"
Nadelen: "Boarding was a mess. Business was overbooked and Iberia's team at check-in totally clueless and hopeless. During the flight, crew was impolite and unhelpful. Finally, my seat was broken -- and had to be manually inclined."
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