Very fast check-in and boarding
Not Transavia item, but baggie claim took more than 30 min
The luggage handling at arrival was extremely slow. The indication "first luggage on belt" was not correct at all. This is the second time it arrives to me and I will choose other carriers as a consequence.
Voordelen: "The plane was already delayed they didnt notify us and when they posted the time on the board, we went 15 mins before the take off and they didnt let us on the plane"
Voordelen: "Schiphol was as busy as I’ve ever seen it even at 5am in the morning, but the combination of efficient systems and good natured staff throughout made everything flow very well. This good nature and friendliness was extended into the flight crew who were great. Unfortunate that the flight was delayed by an hour, but I understand this was no fault of the airline or crew. I just made my connection in Lisbon, so all was well. I’d also like to mention the helpful lady at bag drop. A nice reception is always appreciated."
Nadelen: "More updates from the flight deck during the delay would have been nice, but overall I was impressed and would certainly fly with that airline again."
Nadelen: "Water for free"
Voordelen: "Got from point A to point B alive and intact."
Nadelen: "I was not familiar with Transavia before this trip. It is a discount airline. ‘Nuff said. I guess I understand now why the ticket was so cheap..."
Voordelen: "Nothing I like!"
Nadelen: "No free food or at least water. You need to pay for everything. High air fare, No seat LCD TV, No wifi. Worst airline ever"
Nadelen: "Respecter l'horaire du voyage"
Voordelen: "I liked the cost/revenue ratio"
Nadelen: "No changes to be made, or offer a free coffee"
Voordelen: "Not clean"
Nadelen: "Not clean"
Nadelen: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"
Nadelen: "Le confort et arrivé a l'heure"
Nadelen: "L’avion avait plus de 1heure de retard même pas un mot d’excuse ou une collation offerte au moins une bouteille d’eau"
Nadelen: "Flying on time"
Nadelen: "Le personnel d embarquement choisissait quelles personnes devaient ou non mettre son sac à main même petit dans son bagage à main, tout le monde n'étaient clairement pas logés à la même enseigne. Décevant."
Nadelen: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Nadelen: "Delayed 2 hours"
Voordelen: "Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with."
Voordelen: "Professional and efficient, everything one could have hoped for."
Voordelen: "Crew was professional. We did not have food on the flight nor used the entertainment."
Nadelen: "There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob"
Voordelen: "New plane, comfortable and the staff is nice"
Nadelen: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
Voordelen: "Lost cost, I suppose you get what you pay for."
Nadelen: "Very slow to clear the waste cups and litter away. Only one run of drinks service. Very slow to get off the plane at Rotterdam, had to wait for geriatrics and disabled to get off the plane first and took forever."
Nadelen: "Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again."
Voordelen: "Ponctualite, service"
Nadelen: "Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet."
Voordelen: "pleasent crew. good pilot."
Voordelen: "The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful."
Voordelen: "The crew was so nice."
Voordelen: "Friendly staff. Passanger leg room is ok. Very reasonably priced food and drinks. No serious delays."
Voordelen: "We had arrived to destination in somehow safe condition"
Nadelen: "- Will charge you for anything... extra kg (or less) - charge! Water for 5 hours flight? - Charge! - They ruined my suitcase and won't pay for it - Drunk people making mess on the plane and throw-up on your cloths? Your problem. To conclude, flight with many low cost, but never had that bad experience before."
Nadelen: "The flight departed about 45 minutes late. Despite it being a late evening flight, they NEVER turned out the lights, which would have made people a bit more quiet and sleep. Instead it was a wild party with adults shouting all over the place. A girl sitting next to me was cutting her finger nails. Couldn't get any rest whatsoever. Also my seat did not recline."
Voordelen: "No problems, right on time, modern aircraft."
Nadelen: "Small seats and little space."
Nadelen: "No free water , snack"
Voordelen: "plaine is very croweded unprofecional staff and they want to sell you somthing all the time"
Nadelen: "Waiting for suitcases"
Voordelen: "After experiencing a computer glitch with our check-in, Transavia moved heaven and earth to get us on our flight. We appreciated the staff so so much!"
Voordelen: "On time"
Nadelen: "2h00 à attendre dans une file interminable pour enregistrer un bagage en soute, du jamais vu."
Nadelen: "Retard à l'embarquement. Aucune explication donnée aux passagers. A l'heure limite d'embarquement qui était prevue, aucun passager n'avait encore embarqué !!"
Voordelen: "The crew was nice."
Nadelen: "It was impossible for me to reserve seats in advance. I tried online and via text messaging with the airline directly. I was finally told, after multiple attempts and many texts messages back and forth with a representative, that I could only reserve my seats during check-in at the airport because my ticket had been purchased via another airline/ service (I had connecting flights). This was very frustrating. Also, the seats on the plane were very uncomfortable, there's no room, and I'm not a large person. When they offered something to drink, I asked for water and had to pay 2.80 for it, there were no snacks. I would not fly this airline again."
Nadelen: "I don't understand why it took them around 15 min to check in each person. This was the most terrible check in I have ever experienced. One other staff member actually had to take over for one man doing check in because he was so slow. The flight ended up being almost an hour delayed. After this, they didn't even offer people free water. I have flown with low cost airlines all over the world and this was by far the worst."
Voordelen: "it got me there"
Nadelen: "we tried to confirm flight, they said they had no record and made us buy another one. then they found two reservations"
Nadelen: "The flight was delayed for about an hour and I don't remember there was an explanation for the delay. Also, the check in counter also opened late from the time it was mentioned."
Voordelen: "L'avion était très propre et confortable!Le personnel était très attentionné et courtois."
Nadelen: "Was unable to reach Santorini due to extenuating circumstances. The Greek ferry system was not running due to worker strikes. Tried getting flight refunded but wasn't even able to get a personale on hold when I called. Was on hold for two hours and the line then hung up on me"
Voordelen: "En général tout était correct, l'équipe de cabine a été soucieuse de résoudre problèmes."
Nadelen: "Un fort courant d'aire froide directement sur la nuque qui a généré une toux et beaucoup de dérangement. Ça a continué malgré les efforts de l'équipe de le contrôler. Boeing 737. À éviter ?"
Voordelen: "Bonne compagnie avec le prix qui va avec. Le personnel fait beaucoup d'effort pour mettre les clients à l'aise. L'avion était en excellent état (voir neuf ?)"
Nadelen: "Aucune collation, Pas de divertissement,"
Non respect de l’heure d’embarquement! Décollage et arrivé en retard
Les genoux dans les dents tout le voyage c’est rarement agréable. Avion de Eurowings, un vrai cauchemar. Et je fait 1m75, pas 2m.
Connexion avec Genève mal faite, j’ai du attendre 3h pour un autre vol.
Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."
Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."
Voordelen: "Brussels airport clearance was quite efficient"
Nadelen: "Better instructions at the airport"
Nadelen: "At least give a glass of water."
Voordelen: "Brussels Airlines crew"
Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"
Nadelen: "2:30 de retard"
Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"
Nadelen: "Repas moins basique"
Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"
Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"
Voordelen: "Efficient and very nice crew"
Nadelen: "90 minutes delay for departure from Brussels to Washington..."
Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."
Nadelen: "vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows."
Nadelen: "Propreté de l'avion à l'aller."
Voordelen: "Very pleased with crew and seats."
Voordelen: "Retard de 45 min"
Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."
Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"
Voordelen: "L’embarquement etait rapide on a décollé à l’heure"
Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."
Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."
Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."
Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"
Nadelen: "There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!"
Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."
Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"
Voordelen: "The on board staff was very nice. That's pretty much the only thing that I liked."
Nadelen: "Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later."
Voordelen: "We didn’t have assigned seats, we tried to pick the night before. Anyway they sat us very near each other. It was a nice flight."
Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."
Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"
Voordelen: "Great service"
Nadelen: "Delay due to congestion at brussels"
Voordelen: "I found that the meal served was of particularly good quality and tasty"
Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."
Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"
Voordelen: "l acceuil et personnel tres sociable"
Nadelen: "Retard et bagages perdus"
Nadelen: "Not enough space for my legs"
Voordelen: "Email and text kept me updated"
Nadelen: "Flight delays"
Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"
Nadelen: "There was a long-ish and poorly organised layover in Luanda, which involved the flight crew individually identifying the carry-on luggage on the plane so as to ensure no one who had disembarked had left anything behind. This was literally done bin by bin by a crew member shouting down the aisle, "Who's is this brown bag? Who has a grey Longchamp!!!???" This is not something I have ever seen before and it took ages. The cabin also became very hot during the layover, which cause a 40 minute delayed arrival in Kinshasa."
Nadelen: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."
Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"
Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"
Nadelen: "no clear information about delay and real flight time"
Ils nous est demandé de venir 3h avant le décollage, mais Vueling n’a ouvert le guichet d’enregistrement des bagages que 2h15 avant le décollage, et avec seulement 2 personnes pour enregistrer les passagers de 2 avions ! Résultat, nous n’avons pas eu le temps de déjeuner : tout juste de le temps de passer les contrôles, et l’embarquement débutait.
Tout le monde est a l’écoute des besoins du client
j'ai payé pour un bagage a main 40euros alors que c'etait compris avec mon billet d'avion
Trop chaud durant le voyage.
Ponctualité et service pro
Personnel très sympa. Manque de place
The whole checkin process was a diseaster! We were flying with Vueling! We had checked in on the app but still had to checkin at the desks with our 10kg hand luggage! The queue for this was 2.5 hours long, with no social distancing in the pandemic (Covid19). When we finally got to the top of the queue, our flight was closing also another queue was opened up! But if we left the queue we were in we would have ended up at the back of a different queue! This seemed pointless to be honest! What could have been done is a bag drop section of the checkin process (Like Ryanair has) it’s much more streamlined and quicker! After all this drama, we only had 15mins to make it through security snd passport control to make the flight on time! It was very stressful and very hot! I was so thirsty that I needed to buy a bottle of water at the boarding gate (to my surprise this small bottle of water was €5- a total rip off! After boarding (which was ok) we were looking forward to a nice cup of coffee on the flight as we usually do! It took the crew nearly 1.5 hours into the flight to get to our seats to serve us! The coffee was dreadful (a hotel type sachet of instant coffee costing €2.60) and a heart burn inducing Turkey, ham and cheese toastie (costing €5.50)! The horrified by the quality! Ryanair is definitely better on food quality, check-in and boarding experience and service, that’s saying something! The flight itself was grand (although lacking interaction from the pilot- which is always nice) it was a smooth flight! When it came to landing it was good but our baggage took nearly 45mins to come out onto the carousel in the terminal! And other delay! Overall I would be giving Vueling perhaps a 2 out of 5 overall! Not impressed!
Voordelen: "Price was very reasonable and they allowed us a carry-on item."
Nadelen: "Our original flight was cancelled at the last minute. And we were lucky enough to get on a flight that fit our schedule. But it was very fortunate. We might have had larger issues. Some of the other passengers appeared to have had difficulty with their flight arrangements."
Nadelen: "La distribution des bagages a été très longues"
Nadelen: "Seats far too small and uncomfortable."
Voordelen: "+de 3 h de retard..."
Voordelen: "En restant respectueux avec vous, l'heure d'arrivée."
Nadelen: "A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air"
Voordelen: "Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction. The staff were very unfriendly when asked about information regarding the cause of the delay."
Nadelen: "Change management and train staff. The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state."
Voordelen: "Crew was friendly, plane clean"
Nadelen: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."
Nadelen: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."
Voordelen: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Nadelen: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Nadelen: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Nadelen: "This is a budget airline. It was a decent plane, the crew was very friendly. Being a budget airline, food on board has to be purchased separately. There is no entertainment on board. The seats didn’t recline. Overall it was good value for your money."
Voordelen: "The crew tried well enough"
Nadelen: "The main course"
Nadelen: "Tout doit être paye."
Voordelen: "la ponctualité"
Nadelen: "L'amabilité du personnel au sol à CDG est TOTALEMENT à revoir, attitude désagréable, chantage, non respect de la courtoisie la plus élémentaire"
Voordelen: "Amazing check in man and baggage check in woman. Great Customer Service."
Nadelen: "Airplane crew dry, dull and aloof."
Voordelen: "Good timing, efficiency"
Nadelen: "For the price it's OK, its a low budget airline."
Nadelen: "Didn’t take the flight"
Voordelen: "Plane looks new and clean."
Nadelen: "Boarding process, included checked in luggage and limit hand carry to 15 kg."
Voordelen: "It was very busy at the couñter this morning but the staff made sure everyone got on their flights. Thank you"
Nadelen: "retard de 45 minutes"
Voordelen: "Short flight and pilot seemed very comfortable during turbulence"
Nadelen: "Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated.."
Voordelen: "L'équipage au top !"
Nadelen: "Le retard du a la météo"
Nadelen: "very easy checkibg, friendly at airport, snd same day reminder"
Voordelen: "Rien de particulier."
Nadelen: "Plus de 2h de retards."
Voordelen: "The crew"
Nadelen: "If your in rows 38-40 you will not get any drink or food as it takes so long for the drink trolly to reach you before landing"
Voordelen: "The flight was OK"
Nadelen: "It was delayed almost one hour."
Nadelen: "Retard de plus de 2h!!! Aucune compensation durant le vol, même pas un verre d eau"
Voordelen: "Je suis une personne handicapée à mobilité réduite et on m'a refuse l'assistance au motif qu'il était trop tard alors que les personnespresschargées de l'enregistrement n'ont pas été rapides il n'y avait une longue file d'attente"
Voordelen: "Arriver d’un point a à un point b."
Nadelen: "Plus de 4 heures de retard, avec des mails de Kayak depuis 7 heures du matin jusqu’au soir qui annonçait des retards sur le vol( une trentaine de mails en tout). Avec chaque fois un temps d’attente Different ( 3h/2h/20min...). Puis enfin avec quatre heures de retard en commence l’embarquement et il s’arre En plein milieu pour on ne sait quelle raison ( personne ne nous dit quoique ce soit) et on ne t’off Même pas à boire ni rien à bord. Bref vraiment dégoûtée"
Voordelen: "La carta de menú y la amabilidad de la tripulación."
Nadelen: "La incomodidad de los asientos."
Voordelen: "at the check in. I've been asked to pay because my booking didn't show that I included 1 in cabin bag and 1 ship for each traveler. I had to pay because I wasn't going to lose my flight. I ask you to check my booking please."
Voordelen: "Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain..."
Nadelen: "Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable"
Voordelen: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Nadelen: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Voordelen: "It arrived at its destination in one piece and not on fire"
Nadelen: "Tiny seats, plastic seats, late as usual."
Voordelen: "It’s a quite flight and good space"
Nadelen: "No billows at the chairs"
Nadelen: "Check-in process was a nightmare not well coordinated and took forever"
Nadelen: "We arrived more than 2 hours too late - this on a 2 hour flight. This can happen - but flight history shows that this flight is too late every day. The seat pitch is the worst of all low-cost airlines in Europe. Also the plane needs a renovation. We are flying regularly low-cost airlines. But non of the competitors is so expensive. Vueling can’t be recommended."
Voordelen: "Le personnel de bord"
Vol venu en retard . Correspondance raté à Toulouse . Une nuit passée dans l'aéroport . Aucune communication . La galère d'une maman avec deux enfants bloqués sans issue sur Toulouse.
Deux voyages en deux mois, et chaque fois 2 heure de retard!
Retards, changements de porte, queues interminables, la plupart des produits (restauration et ventes) est indisponible.
There was a maintenance problem so we took off late and arrived slightly late too. Nevertheless the flight went well. The cabin staff were polite and pleasant and deplaning went without problems
Ma valise qui revient cassée de la soute.
Le vol s’est bien passé. Personnel chaleureux
Embarquement à Malaga à 16h50 au lieu de 15h35 (compagnie Air Europa) Correspondance à 18h15 à Palma de Majorque en direction de Marseille (compagnie Ryanair) Arrive à Palma à 18h20, nous avons logiquement pas pu embarqué à bord du vol Ryanair
On nous a fait payer un supplément valise qui ne t’ait pas préciser a l achat des billets
Voordelen: "Le prix pour le vol était très bon"
Nadelen: "L'embarquement pourrait être mieux"
Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"
Nadelen: "Courtoisie, respecté les horaires"
Voordelen: "Great flight"
Nadelen: "Everything was great"
Nadelen: "Every thing was perfect . Thanks"
Nadelen: "Airplane was very hot when boarding and didn’t cool down till about 20 minutes before landing."
Nadelen: "Entertainment online at least by the app"
Nadelen: "They should have entertainment online at least by the app"
Nadelen: "It's Ryanair. We know that they won't change."
Voordelen: "The staff was very kind"
Nadelen: "Ryanair could do lots of things better."
Nadelen: "Les notifications. On a eu plus de 3 heures du retard et le retard était pas notifié. En plus après on a attendu à l'intérieur encore une demie heure pour décoller"
Voordelen: "Prix très abordable. Efficace"
Nadelen: "Pas de fioriture. Normal vu le prix"
Nadelen: "Unfortunately, I had no other option than flying low-cost. Bought the most expensive ticket I could to be in first row and have enough overhead bin space, but that still did not help the situation of a very disorganized boarding, very uncouth flight attendants, uncomfortable seats, absolutely no free drinks (not even a bottle of water), constant selling of useless things, people using the toilet in the front, obnoxious travelers, and getting yelled at. Also, contrary to what was suggested on the Ryanair web site regarding fast check-in, priority boarding and access to lounges, none of those Flying 200+ legs per year on Star Alliance flights in business and up, I truly hope I never have to take such a horrendous flight again."
Voordelen: "La locució de benvinguda i instruccions de seguretat en català és un detall q propera la companyia aèria"
Voordelen: "It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time."
Nadelen: "I’m fed up with that bloody music when they land."
Voordelen: "Flight was good"
Nadelen: "Check in was mad"
Voordelen: "On time"
Nadelen: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."
Voordelen: "La tranquillité"
Nadelen: "Rien que vous puissiez changer"
Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"
Voordelen: "Getting off"
Nadelen: "Paying for hand luggage plus the then obligatory and unnecessary early boarding. having to pay to sit next to my children The warm cold drinks"
Voordelen: "seul chose positive les tarifs"
Nadelen: "départ de Toulouse vers Berlin avec une heure de retard dans explications ni aucunes excuses ensuite ils ont même pas offert gratuitement une boisson sur le sol où dans l'avion . pour le retour Berlin à Toulouse du retard aussi 20 minutes."
Voordelen: "Aller chercher les PMR (Personnes à Mobilité Réduite) au parking"
Nadelen: "Les enfants bruyants et énervants"
Voordelen: "You get what you pay for, it's a budget airline everything designed tfor you to pay extra"
Nadelen: "As above"
Nadelen: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."
Voordelen: "Initial fare"
Nadelen: "Because of its wheels, my suitcase wouldn't fit their dimensions for gate check and they charged me 50 euros before boarding. They could have waived the suitcase through or offered to upgrade me to Priority, but they preferred to make an example of a passenger. They make you parade with your suitcase to the front of the line to "prove it." I will not fly on Ryanair again."
Voordelen: "Enjoyed the lasagna that I ordered, surprisingly good!"
Nadelen: "Under the circumstances, the staff coped well with certain difficult passengers. Noisy passengers are my pet hate especially when the safety drill is being read out."
Voordelen: "Friendly crew"
Nadelen: "One hour delay"
Nadelen: "Encore en retard"
Nadelen: "Two hours delay"
Nadelen: "Le retard d une heure pour embarquer ainsi que les nombreuses personnes avec des bagages cabine hors norme alors que moi j'ai payé un supplément à la réservation pour un bagage plus de 20kils! !!"
Voordelen: "Rien de special"
Nadelen: "Le fait de payer pour avoir mon savon en cabine alors que d’aitres Personnes l’ont eu aussi mais sans payer."
Voordelen: "Très bien Parking p4 un peu étrange on doit laisser les clefs de son véhicule sans aucun reçu Bizarre"
Voordelen: "The cabin crew"
Nadelen: "Budapest airport"
Nadelen: "Brand new bag a bit damaged..."
Voordelen: "Cheap prices"
Voordelen: "Good price, timeliness"
Nadelen: "Known features-split seating,snow walk to plane,weird airports,non-stop service trolleys"