Vind goedkope vluchten naar Cape May

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Voordelen: "Hôtesses au top, repas super bons"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "Aiport"
Nadelen: "Mon Vol"

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."

Voordelen: "Pas pris de vol"
Nadelen: "Vol refuse par Airasia"

Nadelen: "Pas de vol"

Nadelen: "2 changements de portes d'embarquement. NOus nous sommes déplacés longuement dans l'aérogare. Embarquement pourri : encore un bus pour rouler longuement sur le tarmac. J'avais l'impression que l'on cherchait notre avion. Un avion Star Alliance n'est pas Lufthansa. Le siège du passager devant moi était défectueux et reculait sans cesse vers moi. DEux interventions des agents de bord n'ont pas suffi. Le semblant de repas était avant l'arrivée ã Montréal était infecte : une pochette de pain avec simili sauce que l'on présentait comme une "pizza". Ce vol n'avait vraiment pas la qualité Lufthansa!!!"

Nadelen: "À l'arrivée, La navette pour atteindre l'aérogare : rouler 10 minutes en bus c'est ordinaire."

Nadelen: "Accueil et prestation du personnel de bord Nourriture Divertissements proposés"

Voordelen: "Toute l'équipe à bord (au hasard la même pour les deux étapes de vol) et tous sauf un de l'embarquement ont été super accueillant, ça fait toute la différence par rapport aux aménagements de plus en plus style "low-cost.""
Nadelen: "Le seul à l'embarquement qui était rude et qui n'avait ni grâce ni temps pour expliquer ce que ses collègues ont fait avec courtoisie. Les sièges trop rapprochés malgré mon siege dégagé et le style bas coût, qui signifie surtout bas coût pour la compagnie."

Voordelen: "Toute l'équipe à bord (au hasard la même pour les deux étapes de vol) a été super accueillant, ça fait toute la différence par rapport aux aménagements de plus en plus style "low-cost.""
Nadelen: "Les sièges trop rapprochés et le style bas coût, qui signifie surtout bas coût pour la compagnie."

Nadelen: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Nadelen: "30min late arrival. Still was ok."

Nadelen: "Menu was poor"

Nadelen: "late flight once again"

Voordelen: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Nadelen: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"

Voordelen: "From start to finish there were no hiccups. It was a pleasant journey."

Nadelen: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Voordelen: "Comfortable"
Nadelen: "None"

Voordelen: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Nadelen: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Voordelen: "Good attention and food"

Nadelen: "We had a delay of nearly two hours."

Voordelen: "Flight schedule, boarding management"
Nadelen: "No WI-FI service during my return flight, limited options for tv news programs."

Nadelen: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Voordelen: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Nadelen: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Nadelen: "May bags didn't make the transfer and were sent on to me the following day."

Nadelen: "arogant staff, flight canceled, great difficulties to claim my money back"

Nadelen: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Nadelen: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Nadelen: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."

Nadelen: "They are always delayed"

Nadelen: "flt was delayed 2 hours due to "employee meeting""

Voordelen: "Everything OK"
Nadelen: "Arrived 5’ later, lost train"

Nadelen: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"

Voordelen: "Super friendly"
Nadelen: "No entertainment"

Voordelen: "Very well organozed"
Nadelen: "None"

Nadelen: "The flight was delayed but due to efforts of the pilot we were on time!"

Nadelen: "Flight delayed"

Nadelen: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Voordelen: "Emergency exit row leg room. Good stuff."
Nadelen: "Flight time, slightly delayed departure."

Voordelen: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Voordelen: "Ok food, on-board personnel friendly. Seats could use a tad more space but were ok for economy"
Nadelen: "Boarding personnel in Vienna was very unfriendly and didn't inform us of the need for a new boarding pass during transfer"

Voordelen: "Ok good, on-board personnel friendly. Seats could use a tad more space but were ok for economy"

Voordelen: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."

Voordelen: "All"

Voordelen: "Very nice and polite crew, great service."
Nadelen: "Regular breakfast was just a muffin and nothing else :("

Nadelen: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Voordelen: "Decent between chare distance for a medium sized airplane (A321)"
Nadelen: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Voordelen: "The overall flight wads excellent."
Nadelen: "Boarding on the return flight was poorly handled as there was no organized boarding."

Nadelen: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Voordelen: "best blanket any business class."

Nadelen: "There were no air vents, which made for a hot flight."

Voordelen: "There was plenty of legroom in economy. The flight attendants were so pleasant and we saw them a lot cause they kept serving us food. Smooth flights and great service."
Nadelen: "I had an overnight layover( I didn't realize it when I booked the flight.) At the airport, the sofas were comfy, but it was so cold that I could not sleep. The flight went so quickly that it didn't seem line it was nine hours."

Voordelen: "Typically, flying coach is a pretty unpleasant experience. You feel like the airline has shrunk the seats to as small as possible, food is scarce and bad, entertainment choices are limited, and you have to pay for headphones. My recent experience with Austrian Air was just the opposite. Seats were comfortable, leg room was good, entertainment options were plentiful and free, the food was actually surprisingly good for airplane food, and the flight attendants were extremely nice and responsive. As an added bonus - red and white wine were free on the flight and both were actually quite delicious! Finally, our flight was smooth and on time. I wil go out of my way to book my next international flight on Austrian Air - it was a clearly superior experience than flying coach on nearly any other airline."

Voordelen: "The crew were nice."
Nadelen: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Voordelen: "the best flight i ever had"

Nadelen: "Miles and more didn't register my points for the brussels to Vienna leg!"

Voordelen: "So there ended up being issues with my inbound flight. It was very complicated and I had to wait in line at Heathrow airport for 45 min. I'm glad I arrived extra early. The service rep. was very nice and professional, but the system needs some improvements."

Voordelen: "the personalised pick up at the airport in vienna as we were late"
Nadelen: "that my baggage did not make it ."

Voordelen: "No hassle for luggage!"
Nadelen: "Vegetarian food not served. It is not difficult to have a vegetarian sandwich. Just do not add meat! I was on a, connecting fight to India - I would think there could be more sensitivity."

Voordelen: "Seating spaciousness"
Nadelen: "Entertainment ( I enter this in this space because you did not offer a "not applicable" category. On short flight there is no entertainment offered)"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Nadelen: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Voordelen: "Just great crew."
Nadelen: "Not comfortable at all and will not book KLM again."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Got to Amsterdam on time and everything was great including the staff"

Voordelen: "Flight was on time and quick and comfortable"

Voordelen: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "Comfort economy well worth the extra."

Voordelen: "Boarding/unboarding"
Nadelen: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Eveything is well arranged"
Nadelen: "Nothing"

Voordelen: "Arriving more or less on time"
Nadelen: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Nadelen: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Voordelen: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Voordelen: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Voordelen: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Nadelen: "Nothing. This is filler text to meet the min. characters."

Voordelen: "Loads of leg room"
Nadelen: "Loved everything"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "Crew was excellent"
Nadelen: "Economy was very tight! Seats were uncomfortable"

Voordelen: "Plane service"
Nadelen: "1h30min delay at airport"

Voordelen: "KLM food and service are great"

Voordelen: "It was very comfortable"
Nadelen: "The crew was great"

Nadelen: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Voordelen: "Food was relatively good"
Nadelen: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Voordelen: "The price was nice."
Nadelen: "Plane looked unkept on exterior. Crew was nice but lazy."

Voordelen: "Crew was excellent explaining about the (short) delay."

Voordelen: "Flat bed seats 747 upper deck"
Nadelen: "Lost my luggage for 7 days"

Nadelen: "Our first flight got delayed, so we had to miss our flight from Berlin to Amsterdam."

Voordelen: "on time arrival"
Nadelen: "the cabin configuration is bad"

Voordelen: "The crew was very nice. The meal served in Business Class is nice."
Nadelen: "The flight leave late due to ATC restrictions. But we kept well informend. The aircrafr is full and have even in Business Class less legroom."

Voordelen: "Fijn dat de kinder maaltijd eerder geleverd kon worden"
Nadelen: "De kwaliteit van de business class maaltijd vind ik de laatste tijd minder."

Voordelen: "Seats are pretty comfortably and spacious for economy class (I’m small though, so take that with a grain of salt). The lunch was pretty solid, would have preferred a hot breakfast. The vegetarian breakfast was grilled veggies with fruit and yogurt on the side, kind of a mish-mash of things."
Nadelen: "- Would have liked a better breakfast - More entertainment with subtitles (esp foreign films) - More entertainment selection"

Nadelen: "late. support afterwards was awful."

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "No entertainment. Food not part of basic deal. But was both no problem for me because it was a short flight. On both points I rather would say: N/A"
Nadelen: "Chairs were narrow and not so comfy."

Nadelen: "Flight delayed too long, 2 hours. No snacks, only drinks."

Voordelen: "The movies."
Nadelen: "My selected seat was broken and I was moved to a seat directly on the side of the toilet. Not nice!"

Nadelen: "The flight arrived an hour late."

Voordelen: "It was a clean plane and entertainment was good."
Nadelen: "Crew wasn't nice unless you were Scandinavian. I asked questions about going into Stockholm for our long layover. How easy it was, etc. they were less than helpful. My daughter and I figured it out ourselves. Won't fly them on next trip. Air France or BA r better"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Voordelen: "The attendant made sure we got checked in and on the flight even though there could have easily been a hang up that prevented us from getting on the flight. It was pretty empty so we got a full row again for all our baby stuff. Very nice"

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "Quick Flight"
Nadelen: "Just a long layover, but what are you going to do"

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "The overall experience was good. The fights in there selves were cool."
Nadelen: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Voordelen: "Short flight, friendly crew."

Voordelen: "Easy boarding"
Nadelen: "No food option, Drinks are not free(international flight), no toilet paper"

Voordelen: "On time and smooth travel."
Nadelen: "No choice in dinner items."

Voordelen: "Flight itself was OK"
Nadelen: "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."

Voordelen: "Great flight all went well,"

Voordelen: "Direct flight"
Nadelen: "Small seats"

Voordelen: "There was sufficient entertainment and food"
Nadelen: "Shamelessly disorganized at all departures, the staff was rude, very rude on land and in flight. I will not fly SAS again. I rather pay more."

Nadelen: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"

Voordelen: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Voordelen: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Nadelen: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."

Nadelen: "We were to fly from Bergen to Oslo, and then from Oslo to Stockholm. However, the flight from Bergen to Oslo kept getting delayed, so we were eventually put on a direct flight to Stockholm from Bergen. But for the 5 hour delay, we were given a food 'dinner' coupon that could have only bought a slice a pizza which we felt was extremely poor. Expected a better compensation for the long delay."

Voordelen: "My seat did not recline."
Nadelen: "That the staff didn't seem to think it was a big deal."

Nadelen: "I and my 2 children, 10 and 8, thought the dinner was really bad. Also, entertainment selection was lacking. Other than that I thought sas did a great job with the flight."

Voordelen: "The flight was on time and the crew was friendly"
Nadelen: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."

Voordelen: "The crew was very professional, upbeat, and helpful. The newer seats allow for more legroom, and the selection of a wide variety of on-demand movies."
Nadelen: "The inability to easily view and choose a special meal is a recurrent issue with SAS - even when contacting the airline directly to rectify this issue, the ball was dropped on the return flight, and the crew scrambled to find a replacement meal. On-line boarding continues to be an issue for Green Card holders returning to the US - why not explain that one cannot pre-print boarding passes and instead must go to boarding pass issues-line as soon as one enters the airport."

Voordelen: "Your entertainment and SAS TV as well as landscape camera were great. Your pilots did a great job with getting us home extra fast inspire of boarding delay. I liked the crew a little more on tbd way to Sweden than on the way to Chicaho"
Nadelen: "Boarding was a little strange. Not sure why the gate stayed closed up until boarding time so passengers had to stand in line until actual boarding instead of being able to sit and relax. Also not sure why we weren't permitted to check in online like previous."

Voordelen: "New seats and entertainment consoles. Smooth flight."
Nadelen: "The food!"

Nadelen: "Gate attendant in Stockholm was not pleasant to my travelling partner, when she was concerned about me being able to get on the flight in the rush from leaving the very delayed flight from Reykjavik. she was not empathetic; was unhelpfully directive, impatient."

Voordelen: "Flight was cancelled but i didn't receive email notification from SAS Moreover i was able to check-in on SAS website and print boarding pass 10 ours before flight (and after Kayak sent me notification that flight "may be cancelled"), and they sent me confirmation and everything. When i arrived in airport i realized flight was actually cancelled. And i tried to call and nobody picked up the pphone. I was travelling from Moscow."

Nadelen: "The crew could ask people who does not have a rush connecting schedule to stay at seat and let those who has a rough schedule to get off first. UA did this, but SAS did not."

Voordelen: "nothing"
Nadelen: "only allow one 6 oz water, asked us to buy after it. it is ridiculous. senior attendant had bad attitude. the chairs are uncomfortable in this old aircraft."

Voordelen: "The plane was brand new with comfortable seats that had adjustable headrests. This made sleeping very easy. I was impressed with the food and the flight attendants were great."
Nadelen: "The seating area was cramped making it difficult to move around, do work or view the screen.I know this is typical of coach class but I still don't like it. The selection of movies was adequate but smaller than I'm used to. There wasn't much in the way of music to choose from. Only one choice for jazz and classical."

Voordelen: "I was traveling internationally alone with my 5-month old daughter. The crew was both kind and accommodating. It was a smooth stress-free trip for all!"

Voordelen: "Clean airplane, good food and good customer service from check in to landing."

Voordelen: "We were first time overseas flyers and weren't sure what to expect. Crew was very helpful! Thanks!"
Nadelen: "Seats are a bit close together. When I was watching a movie the lady in front of me kept pushing her seat back trying to recline it further. Made my screen almost too close to watch. Otherwise great selection of movies."

Nadelen: "Flight to sweden prior flight to Chicago to pick up more people,,,,. 2,5 our more in plane. Food was given to late. Crew was drinking alkohol...instate to take care of passanger.....and much more ....."

Voordelen: "It was a short, uneventful flight. The crew was pleasant."
Nadelen: "Wasn't really crazy about the boarding processes - felt like a cattle call because everyone boarded at the same time. So it was a little chaotic. The only food / drink service you had to pay for everything. Even a bottle of water was €3."

Nadelen: "Food was awful. Seats are very uncomfortable. Only one free drink is ridiculous. Interior of the plane was in very poor condition and the toilets were extremely dirty and in various states of disrepair."

Voordelen: "great flight"

Voordelen: "Nothing remarkable."

Nadelen: "I had audio issue with my movie screen and I notified flight attendants twice and they never followed up and the issue was never resolved. my flight was 8.5 hours long and i did not have a pleasant flight with no entertainment to kill those long hours."

Voordelen: "Équipage très gentils et très des bons services à bord, Merci et à bientôt"

Nadelen: "Plus de journal disponible à l'embarquement"

Voordelen: "La rapidité"
Nadelen: "RAS"

Voordelen: "Ras"
Nadelen: "Ras"

Nadelen: "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"

Nadelen: "30 minutes de retard"

Voordelen: "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Nadelen: "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "Le personnel"
Nadelen: "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"

Voordelen: "Un vol d’une heure et demi donc avion correct pour ce genre de vol, et personnel accueillant"
Nadelen: "Que Air France fasse grève pourquoi pas mais prévenir à 22h pour un vol à 11h le lendemain c’est très moyen surtout quand on nous dit de reporter au 30 avril. Comme si on prenait des vacances comme on le souhaite.."

Voordelen: "Trop souvent en retard"

Voordelen: "Ponctualité du vol"
Nadelen: "Confort de base en classe éco. Espace compté pour bagages cabines, sacs et accessoires dans les pieds."

Voordelen: "Choix des films proposés. Menu éco mieux que sur d'autres compagnies (Latam ou Tap) Accueil et attention de l'équipage"
Nadelen: "Bug du système de divertissement, qui a dû être réinitialisé complètement peu après le décollage. Espace toujours très juste en classe éco"

Voordelen: "le personnel AirFrance, et un grand merci specifiquemen tà Hassan Bigdad, il saura pourquoi !! une très belle personne. J´espère que ce message lui parviendra."
Nadelen: "Le retard de plus de 2 heures."

Voordelen: "Ponctualité, équipage, confort"

Voordelen: "Départ à l'heure, arrivée en avance, personnel très aimable et professionnel, surtout lors du vol de nuit"
Nadelen: "Repas pas de qualité exceptionnel"

Voordelen: "Arrivé à l’heure"
Nadelen: "Rien"

Nadelen: "vol très mauvais l'avion bouger bcp surtout au décollage"

Voordelen: "La gentillesse du steward"
Nadelen: "L’écran télévisé est minuscule La climatisation est trop forte"

Nadelen: "Retard + j’ai trouvé ma valise cassée."

Nadelen: "Information nulle"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Personnel tres agreable. Collation (sandwich et boisson) gratuite."

Voordelen: "Avion qui décolle à l'heure. Hôtesses accueillantes. Vol agréable"

Voordelen: "Rien. Service client zero"
Nadelen: "Vol soit disant annulé alors qu'une amie était dedans. Report sur le vol d'après, nous privant de soirée sur place. Mise sur liste d'attente sur le vol suivant. Aucun dédommagement !"

Nadelen: "Prestation agréable passager aussi top"

Voordelen: "Equipage, nourriture, vitesse du vol"
Nadelen: "Embarquement en retard"

Voordelen: "Le commandant est sorties du cockpit pour faire son annonce !"
Nadelen: "45 minutes de retard et impossible de faire correctement le checkin online. .. machine hs à l'aéroport. .."

Nadelen: "Les passagers de Air France sont toujours appelés en anglais et en langue du pays où ils se trouvent or la plupart des passagers ne parlent ni l'anglais ni la langue du pays de depart"

Voordelen: "Le personnel était tres sympas et au petit soin."
Nadelen: "Le vol avait du retard"

Nadelen: "DES RETARDS SANS PREVENIR A L'AVANCE, SANS DEDOMMAGEMENT OU EXCUSES COMME D'HABITUDES CHEZ AIR FRANCE !"

Voordelen: "L'equipage"
Nadelen: "En un week-end je prends un vol aller retour et les deux vols sont retardés ... retard ...."

Voordelen: "Repas très bon Personnel de bord très accueillant et très professionnel Très bonne gamme de divertissement"
Nadelen: "Siège moyennement confortable Ecran de divertissement peu moderne et marche 1 fois sur 4(entre Paris et PaP)"

Nadelen: "retard prévu, et la correspondance est partie , n' a pas attendu , et a planté 20 personnes...pour 5 mn. De plus c'est la même compagnie : AF. scandaleux. Tout le monde a couru a Orly...POUR RIEN. Celui qui a pris la décision...merci. Pour la correspondance vers Montpellier, ils avaient du personnel à la sortie de l'avion ...pour les mener au vol. pourquoi pas Toulouse ???????????"

Voordelen: "le personnel sympathique, souriant et qui renseigne et répond calmement aux questions. parfait"
Nadelen: "le café pas très bon..."

Voordelen: "Service à bord Personnel accueillant Propreté et confort des sièges Boissons et Encas"

Voordelen: "Le caractère jovial du pilote!"
Nadelen: "Pas de Sky Priority en fin d'embarquement"

Voordelen: "Vol opéré par neos, non par air france Personnel aimable et souriant, bon accueil"
Nadelen: "Retard à l'embarquement 10 min, important roulage a Ams, arrivée totalisant 25 min de retard."

Voordelen: "L'amabilité du personnel"
Nadelen: "la longueur et lenteur de l'embarquement"

Voordelen: "rien"
Nadelen: "le fait de nous avoir fait voyager en économie et non en business comme prévu, et le fait du retard à l'arrivée à Hong Kong qui nous a fait rater les autres vols"

Voordelen: "De grosses turbulences suite à un foudroiement, les PNC ont été super attentionné et on bien vérifié que l'ensemble des passagers aller bien comme il faut."
Nadelen: "Obligé de repasser une sécurité avant de rentrer dans l'avion? mais pourquoi? Déjà que les contrôles ne servent à rien sauf à vouloir rassurer le voyageur lambda"

Voordelen: "contact agréable avec le personnel de bord"
Nadelen: "l'atterrissage en mode automatique pour cause de brouillard sur Roissy CDG"

Nadelen: "Information distillée au compte-goutte par le personnel d'Air France. J'ai su, via un mail de Kayak, avant le personnel navigant commercial qu'il y aurait un retard au décollage (plus de 4h de retard). Bref, l'information ne circule pas au sein même de la compagnie."

Voordelen: "AF tjtoujours excellent"
Nadelen: "pas encore les nouveau aménagements / sièges en business"

Voordelen: "Menus excellents! Champagne! Personnel chic rt sympathique."
Nadelen: "Nous n'avons pas pu prendre notre poussette canne jusqu'à l'avion! Une GALERE, notamment pour le transfert et les passages sécurité et douanes!"

Voordelen: "Seulement ponctualité. Mais Le repas assez correct. équipage comme d'habitud est sympa."
Nadelen: "Système divertissements ne fonctionnait pas pour plusieurs voyagers. De toutes façon l'écran est beacoup plus mauvaise que ceux des téléphones portables que ne sont pas smart phones. Les sieges des anciennes avions A340, sont à chaque vol plus mauvaise il font du mal dans le jambes car elles ont la mousse déjà plat sans épaisseur. Même la tapisserie des sieges est assez agée. On se sent dans des avions des années 70. The enterntainemnt system is very old and it didn't work for many passengers for most of the flight. ALso the seats are from the 70's and they are no longer mushy. There is a concave area in the bottom and the edges are hard and make your legs hurt. The holstery smells odd like very old."

Voordelen: "bon vol"
Nadelen: "le systéme video qui se met en route 30 minutes avant le départ et qui s eteint 45 minutes avant l'atterrisage"

Voordelen: "L'accueil dans l'avion Le calme et la possibilité de dormir"
Nadelen: "L'offre de film un peu datée"

Voordelen: "Disponibilité des agents"
Nadelen: "Rien"