Vind goedkope vluchten naar Carson City

Voordelen: "Everything thank u"

Voordelen: "Nice crew, short flight, comfortable seats."
Nadelen: "Only a small carry-on allowed and one SMALL purse. Also, there is a charge for beverages unless you are in first class."

Voordelen: "Good"

Voordelen: "Nice crew, more leg room"
Nadelen: "Food and even sodas are not free anymore"

Nadelen: "Flight was changed and I had to wait 8 hours for the connection."

Voordelen: "Great flight and services"
Nadelen: "It was all good"

Voordelen: "The efficiency of the boardign"
Nadelen: "The fact I could not even get a glass of water without a credit card."

Voordelen: "see above"
Nadelen: "see above"

Nadelen: "Long lay over"

Voordelen: "Excellent staff Clean bathrooms"

Voordelen: "Crew was pleasant"
Nadelen: "Many lengthy transfers at Heathrow. Exhausting."

Voordelen: "Scum bags wanted >$5k to change flights, daylight robbery"

Voordelen: "Very pleasant crew"

Voordelen: "Everyone is so nice with British Airways. The food is always a delight too. I'll definitely fly with them again!"
Nadelen: "It seems the economy seats get smaller and smaller, but the trip was great overall."

Voordelen: "Crew"
Nadelen: "Early request of seat not taken in consideration. One week In advance request"

Voordelen: "politeness"
Nadelen: "cold"

Voordelen: "The plane was new and the seats were gorgeous!"
Nadelen: "No snacks were provided."

Voordelen: "I require a wheelchair for getting around the airport. When I first checked in at LHR, they claimed to have no record of my wheelchair request and my seat change, despite my very clear notations of who and when these were made. They did have a record of my paying for one suitcase. The agent at LHR promised to make these corrections so I would not have the same problem when returning to London. Furthermore, to turn this into a humiliating situation, at the gate I was informed that the jetway was broken and they would have to find some other way to get me onboard the plane. I cannot believe that British Airways has no contingency plan for a situation like mine. After many discussions between BA reps and ground crewmen they decided to bring me down in a lift at Gate 34, though my plane was at Gate 32. I was then loaded onto the freight platform of one of those food delivery trucks and driven over to my plane. The truck backed into place and again I hoisted up to the plane. However the plane door was locked and we had to bang on it for them to finally open it. To my great embarrassment I helped down the aisle to my assigned seat, looking back at the curious looks and glares from all those passengers who had no explanation for the delay and humiliating scene. Officially the flight was listed at 28 minutes late, when in reality it was 40 minutes till we taxied away from the gate My return flight from Brussels was little better because the changes that were supposed to have been entered at LHR never were and so I had to go through this whole routine again costing me over one hour in delays. Fortunately I was able to board the flight through the jetway and did not have to be hoisted up again, and delivered like freight. How would you rate these flights. I had problems with every single British Airways flight!!"

Voordelen: "Extended information from the captain was very nice"

Voordelen: "Got food poisoning from flight or Italian restaurant at terminal 3"

Voordelen: "the plane was clean"
Nadelen: "3 hour delay, no communication with customers regarding delay or connection. Once we finally arrived st Heathrow for the 2nd leg of our journey, we were put on a later connection, no apologies whatsoever from any of the employees. Overall we spent over 4 hours in the air. We were never served even a glass of water or a bag of pretzels. The seats were very tight with very little leg room, and I am only a 5'6" female."

Nadelen: "Boarding the plane. I do not know why the airlines load the people who are at the front of the plane first. Load the people on the back of the plane first. That way, when you call the next section, the people in the back are not blocking people as they enter. An alternative is to call people in sections based on where they sit in a row. If you have window seat, you should be called first. Why? Because so many passengers who have aisle seats have to get up to let people with middle or window seats get in. So, they hold traffic up as people are trying to get to their seats. After window seat passengers get called, then call middle seat passengers, and last, call aisle seat passengers."

Voordelen: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Voordelen: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "The seats on this British Airways flight were so tight and pitched forward that my knees were jammed into the seat in front of me and I felt as if I was being launched forward the entire flight. Not comfortable or safe."

Voordelen: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"

Nadelen: "luggage was on another flight - i got my luggage 24 hours later"

Voordelen: "Excellent staff"
Nadelen: "There is nothing to dislike about BA"

Voordelen: "Boarding was quick and efficient and the crew was friendly and very helpful. The one flight was on time, but the other can be excused because of a technical fault on the plain. Safety is priority #1 so although a 3 hour delay was not nice, i'd rather be safe than sorry!"
Nadelen: "The food was absolutely appalling on both flights... We received a cheese snack. It was an old sesame seed bun ,with a very thin, small slice of cheese which you could hardly taste on it. With that they placed cucumber, that does not add to the taste of the dish, but only makes the bread soggy. There is also a piece of lettuce on that is past its crunchy freshness it is supposed to have. The last ingredient is sun-dried tomato that was the only ray of light for a poor effort of a snack by BA. I can truly say that during the past year BA's in flight food service on local flights, are on a downward spiral and almost in the dumps."

Nadelen: "I have to request several times for a glass of water. My seat was broken and didn't care about anyone extra needs."

Voordelen: "Nothing"
Nadelen: "Missed the flight and the next flight was to expense had to take a train to my destination and pay $400 extra dollars. Was at airport and checked in 2 hours early sitting at what seemed to be the only London flight going out. Our flight was not listed on the computer monitors and we checked it several times. Our names were not announced over loud speaker and no one helped us to rebook."

Voordelen: "Service was very good."
Nadelen: "No choice of main dish for lunch."

Voordelen: "Great overhead bin, good entertainment system, but I found that on both flights the screen touch screen is a bit off, I need to press on lower side of the button to get it work properly."
Nadelen: "Boarding was a bit chaotic from London. There was no call for regular passenger boarding."

Voordelen: "Nothing special"
Nadelen: "Same seats and legroom as in coach. Differed from coach only in that a tray occupied the middle seat rather than a person."

Voordelen: "The crew on this BA flight were nice and pleasant even in the back back section,B"
Nadelen: "Boarding was a free for all, no discipline at all, people pushing and shoving awful."

Nadelen: "Even though we had assigned seats we did not get them. Flight was late to depart and really close to lose our connection flight, which for a flight that is less than 1hr you are hoping that should never happen."

Voordelen: "Food, on time, organized, friendly staff, entertainment options"
Nadelen: "seats were small and too close together"

Voordelen: "Quick and easy boarding, no extra charge for emergency exit seat, snack and drinks included, modern interior, on time departure and early arrival."
Nadelen: "People abusing the free drinks and the crew supplying them with them."

Nadelen: "flight out of brussels was cancelled due to bombing of airport which was understandable. But instead of re-booking me on the morning flight out of Amsterdam BA made me wait until 5pm to fly out. Luckily I got standby on an earlier flight but it was a headache ."

Nadelen: "This flight was meant to fly out of Brussels, literally twenty-four hours after the attacks on Brussels Airport. As soon as I saw what had happened, I called British Airways at 9am to attempt to move my flight to a different airport, as my connection back to LAX was out of Heathrow. Fortunately, I was in Ghent, not Brussels. So I spent two hours (at 20 cents a minute) trying to get someone to re-route my flight. It was very difficult to even get a call through, as you can imagine. This is pretty much verbatim of my frustrating exchange: BA: We aren't showing the airport as closed tomorrow, so we can't help you. Me: The International departure lounge is rubble - I don't think my flight will happen. BA: You should still plan on it. Me: I'm in Ghent. What you're suggesting is, that I get myself somehow to a city on lockdown, with no train service, no Eurostar, no metro or bus service. Plus it is clearly unsafe - another bomb went off on the metro. You're telling me that I need to go there? BA: Yes. Me: As one human to another, you are seriously suggesting that I go someplace unsafe because you won't reroute me. BA: Yes. At 6pm, they went ahead and let me know the flight was cancelled. The airport was closed for three days in the end. There is very little chance that I would have made my London connection if I'd waited for them to do their job. Needless to say, I'm never flying with these people again. I got myself to Heathrow via taxi/ferry/train. I ate the cost of the flight. I won't even go into how we were locked on our incoming flight for 45 minutes because they couldn't figure out how to open the doors."

Voordelen: "Food was pretty good and a overall enjoyable flight. Great selection of movies and games. Made time go by faster."
Nadelen: "Service was a little slow and the tv was old and had a small screen although the movies were great. Also the flight delay caused me to miss my connection."

Nadelen: "Weer door security checkpoint te moeten en dat de vertrek aan de andere kant van het vliegceld was."

Voordelen: "Goed entertainment aan boord"

Voordelen: "Zelf checkin is wel ideal"

Voordelen: "Small aircraft and personalized service."
Nadelen: "Food is basic"

Voordelen: "Seemed like the flight attendants were upset to be at work on New Year's Eve. They didn't want to help people place their stuff on the over head bins and just watched as people struggled to find space. They also went down the ailse to give food out and were in a rush to do so. The meal options where meat balls and pasta and the meatball option was not good. Then later they served a dessert which was ice cream but didn't let you ask for the flavor. They just gave you whatever came out. They then handed out a flat bread pizza and where in a rush that they didn't give pizza to 3 people."

Voordelen: "flight was on time"
Nadelen: "we had one issue with the wheelchair service. The person we needed it for was helped on the buggy at heathrow, but then she disappeared. She was not brought to the waiting lounge for people that need help, where we had found her in previous trips. She was held in a waiting area before security for quite some time. We could re-join with her only 10 minutes before our flight to Bologna. That was disappointing and worrying too. It should never have happened."

Nadelen: "Upon boarding the plane, the passengers on this "non-stop" flight were informed by crew members that because the plane was so small and old, a fuel stop in buffalo would be needed before reaching our destination in Philadelphia. Much conflicting information was again passed by the crew on how much time would be needed at this extra stop. We all were beyond angry and frustrated. Many passengers were then scared because some thought the plane was unsafe. Then the head of the crew began getting angry and pointedly asked a women who was afraid "do you want off this plane then?", in a very sarcastic tone. We paid for a non-stop flight. The crew said that this happens with this flight all the time and has been going on for 10 years. Why in the world is this plane stills being used on trans-Atlantic flights?! This is unacceptable on all levels. The captain said that 80% of the passengers had connecting flights. Schedules were ruined. All passengers should receive some sort of refund."

Voordelen: "Flights to Reno tend to be empty if you fly in the right time of the week. I booked the cheapest ticket and ended up getting an exit row all to myself."
Nadelen: "There is no seatback TV which is a major drawback. They do have a service that you can stream through your personal device but my power outlet didn’t work so my laptop died mid movie."

Voordelen: "All went well the St"
Nadelen: "Need more leg room"

Voordelen: "Latam lounge in Bogota"
Nadelen: "Pay for premium seats, not enough leg room a rip-off"

Voordelen: "Pleasantly surprised by AA. I would definitely fly AA again"

Voordelen: "Flight was fast and comfortable."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Nadelen: "I purchased a flight two weeks ago to depart at 11am from lax I checked in at 10:30 where they told me It was too late for me to check in they gave me another flight departing at 4pm (free of charge) weird right? Very disappointed since I always fly and check in 30 minutes before. I didn’t have any luggage with me either I do not think it’s fair and I will not be flying American Airlines/Alaskan airlines ever again."

Voordelen: "Not a single part has a positive remark"
Nadelen: "Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners"

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Voordelen: "I enjoyed the customer service, the nice landing and the pilots recognition that too many announcements on night time flights is unwanted."
Nadelen: "I was on the plane for 50 minutes before we departed. I was in group 6. The people before my group waited even longer. I also don't like Americans stand alone terminal at LAX; there's no vendors or services there."

Voordelen: "Flight attendants were courteous and hardworking. Made sure all passengers were taken care of."

Voordelen: "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Nadelen: "Pas de TV individuelle. Diner franchement bof."

Nadelen: "Boissons au choix: eau ou jus d'orange congele. Ca fait rever..."

Voordelen: "The crew was phenomenal!"
Nadelen: "The PA system was not working in the terminal, so crew member had to yell for passengers to hear her while calling out the groups to board."

Nadelen: "Devoir payé en supplément 50 dollars de bagages alors que ceux ci sont normalement inclus dans le prix."

Nadelen: "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Voordelen: "Was able to get my flight transferred!"
Nadelen: "I liked Everything!"

Voordelen: "Nice crew"

Voordelen: "The flight attendants were great."
Nadelen: "The flight was over an hour delayed. that meant I arrived home at 1am. That is a very rough morning."

Nadelen: "Fight was operated by American. Alaska forced to wait in line and see assistance, then inform that because the flight is operated by American, they won't be able to check me in. Had to walk to a different terminal of LAX wait in 2 more lines and by the time they were able to assist it was too late to check in. Missed the flight, have to rebook a 3 hour later departure, move the meeting and take a flight back 4 hours later that has a layover and adds about 2.5 hours more on the return leg. Not to mention having to pay for the new seat."

Voordelen: "Fast boarding. Arrived earlier. Nice plane, very clean."

Voordelen: "- l'équipage embarqué fait son boulot et est plutôt agréable - pris peu cher (heureusement !)"
Nadelen: "- 4 heures et 15 minutes de retard à l'embarquement, que dire de plus ?! Aucune info à part "vol retardé" et un message incompréhensible aboyé au micro - personnel dépassé à l'embarquement - nourriture médiocre - confort mauvais et pas d'écran individuel, je pensais que ça n'existait plus sur un vol transatlantique"

Voordelen: "Overall, one of the most enjoyable International flight experiences I have ever had."

Nadelen: "Vol opéré par AA, siege minuscule, pas d'écran personnel, repas taille enfant, pas de boissons durant le vol, problème de température dans l'habitacle.... pire vol de ma vie"

Voordelen: "Rien"
Nadelen: "Bruyant,sièges vétustes et cassés. Pas de video individuelles. Gavé durant tout le vol avec de la nourriture infecte. Pas possibilité de dormir sur ce vol transatlantique. Bagage en soute HS à la réception, réclamation."

Voordelen: "L'équipage était vraiment très sympa."
Nadelen: "Enregistrement très long, c'est simple le passager fait tout, récupérer sa carte d'embarquement, mettre l'étiquette sur sa valise, tout cela a partir d'automates dont la moitié ne fonctionnent pas. Le vol sur un Boeing qui a bien vécu, le modèle avec les ecran accroché au plafond de l'avion et ou tout le monde regarde le même film,"

Voordelen: "Excellent service en First Class, embarquement, service. etc"
Nadelen: "La cabine n'était pas dernier cris du coup l'écran était communautaire (par deux)"

Voordelen: "Gave us plenty of food and entertainment"
Nadelen: "the touchscreen for the inflight entertainment wasn't working properly - slow/unresponsive on the right side - and the announcements were deafening over headphones"

Voordelen: "Again, it seemed to me there was more legroom in first class than on similar Delta flights - meaning it was more comfortable. Also, there was a delay of a couple of hours leaving Dallas due to a problem with the plane's radio, and the American employees handled it very well, keeping the passengers informed and smoothly transferring everyone to a substitute plane."

Voordelen: "L'amabilité du personnel au soll"
Nadelen: "Pas de solution alternative même en payant un supplément"

Voordelen: "Les divertissements, les infos données par le commandant de bord pour l'arrivée sur Londres et retard pour descendre de l'avion."
Nadelen: "Je n'ai pas du tout aimé les boissons qui m'ont paru de faible qualité. La nourriture très moyenne Le confort est minimal. Les sièges ne sont même pas adaptés à la taille standard d'un passager."

Voordelen: "Les agents de bord sont un peu lents. Nous étions en première classe et nous avons été servis après la classe économique."

Voordelen: "Quick flight. but my row and some others behind us did not get beverage service. Never had that happen before."

Voordelen: "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Nadelen: "Aucun commentaires negatifs"

Nadelen: "Had a passenger behind us that was coughing the whole flight with what we think was a cold and now we are both sick with colds."

Voordelen: "I have no praise for American Airlines. We didn't board our flight because we would have landed in a flooding, evacuating area with gale force winds. Despite this unexpected natural event, we were unable to cancel our trip. I paid American Airlines more than a month's rent and could not recover this cost."
Nadelen: "American Airlines policy on refunds should be illegal. When there are hurricane and flooding conditions at a destination, CUSTOMERS should have the choice whether they want to CANCEL or reschedule. Simply providing a small window of time for a fee-free flight change to the same destination is not acceptable. The flooding is still not alleviated inany areas and the change period is over."

Voordelen: "Nice aircraft, clean, comfortable, friendly staff"

Voordelen: "Same as above."

Voordelen: "Very comfy seats, a lot of leg space."
Nadelen: "One hour delay"

Nadelen: "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Voordelen: "Nice boarding head schedule friendly service."
Nadelen: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."

Voordelen: "The crew was very nice and the flight was very smooth. Lots of choices for drinks."
Nadelen: "The food and boarding."

Voordelen: "The movies"
Nadelen: "Everything else"

Voordelen: "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Nadelen: "Un terrible retard de conséquence lourde."

Nadelen: "Flight was 40 minutes late in departing. Was not announced at gate."

Voordelen: "Nothing"
Nadelen: "My headphone jack only had sound in right ear. Headset was horribly uncomfortable so even if I did have sound the headphones hurt too much to use. Should be able to use your own headphones but there was no option to because of the double jack"

Voordelen: "The flight to Chicago from Reno was wonderful! The plane was clean, there were TV's on the backs of the seats, the staff was friendly and the seats were comfortable. Reno Airport was easy to travel through and the personnel were friendly."
Nadelen: "The return flight from Chicago to Reno was the exact opposite of the pleasant experience I had from RNO to ORD. Chicago personnel were terrible and rude (I grew up in Chicago and brag about how Midwesterners are nice). Security forced me to check my bag because I am 7 months pregnant- it was the same size as all the other people in line. Ultimately I am glad, because It The gate was changed 3 times in under an hour in 3 different terminals and it would have been a lot for a pregnant lady to drag around. When on the plane we were delayed for 45 minutes at the gate. Once in the air the plane had broken TV for entertainment, poorly functioning WiFi and very uncomfortable seats. The last hour was miserable and I just wanted to get home."

Nadelen: "Dilapidated and outdated plane"

Nadelen: "Es united, no se puede esperar mucho de ellos. El snack para 5 horas son unos pretzels y el entretenimiento lo cobran. Lo único bueno es que aun con un aviso en la pantalla pude ver el final del partido de Champions, por el resto,.... compañía a evitar."

Nadelen: "no electricity outlets"

Nadelen: "The plane was very old. No outlet to plug electronics. Small screens for video"

Voordelen: "Good food, entertainment options, communication from pilot"
Nadelen: "none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed."

Voordelen: "indulged by the service and plenty of food"

Voordelen: "This flight was a good value."
Nadelen: "My legs are short and the seat seemed a little higher than other plans. I couldn't rest my feet flat on the floor for 6 1/2 hours. This was very uncomfortable."

Voordelen: "Beyond one or two friendly crew members, not much."
Nadelen: "We booked our flights round trip on united.com, but when we arrived at the airport for our return flight from Budapest to D.C., we were told we were on standby and might not be given seats (despite paying full price for the fare months ago). Brussels Airlines, the codeshare partner, blamed United. United blamed Brussels airlines. We are the flight, but my wife and I were seated separately. When I noticed several seats empty after the plane had finished boarding and asked the head flight attendant if my wife and I might not together, she refused, saying they weren't going to give us a free upgrade. When we went to drop off our bags for the next leg of the flight, from Brussels to Dulles, the bag check counters we're severely understaffed and we waited almost an hour just to drop off two suitcases. This made us nearly miss our flight and required us to sprint through the airport and beg to cut the security line. After boarding, my entertainment screen stopped working, though they did manage to fix it a couple of hours into the flight. Needless to say, this was less then a stellar experience."

Nadelen: "food"

Voordelen: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
Nadelen: "I was unable to pre-order a kosher meal through the web site. Customer service could barely write in legible English and in essence told me to take a hike. Flight was bumpy both ways for quite a while. What's the point of giving me a boarding pass in Tel Aviv if I need to go to the United transfer counter in Brussels and go through the process again, including a TSA (friendly) interrogation?"

Voordelen: "Friendly crew, decent food, good entertainment options to make the flight feel shorter."

Nadelen: "United Airlines portion of the flight from Brussels to IAD. My wife and I were seated in separate parts of the plane each in middle seats at the end of the boarding process when there was no longer any overhead room to store our belongings. Uncaring, unaccommodating crew, waiting area with not enough seats, and cramped seating on the plane with no possibility of sleep during an arduous seven hour flight."

Voordelen: "Excellent service and a safe flight."

Voordelen: "Flight was on time and I received my checked baggage."
Nadelen: "Seat was uncomfortable due to insufficient foot space. All (about 6) overhead bins in the rear of the aircraft were full because crew stored “essential equipment” in them. Crew was not professional. After takeoff they never came around to see if anyone needed anything and not even a glass of water was offered for the entire flight. They didn’t even ensure that everyone wore seatbelts on landing - woman next to me was stretched out hugging her companion while landing wilth unbuckled seatbelt. Entertainment screen did not wirk properly."

Voordelen: "Smooth and seamless travel, great seats and punctual departure and arrival."

Voordelen: "food service"
Nadelen: "bagage allowance"

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "Kayak dropped the ball with the last leg connection.. or somebody did..."

Voordelen: "We were upgraded to business class. Everything was excellent! Seats were extremely comfortable. Flight attendants took great care of us!"

Nadelen: "Even though I have an account with United, and confirmed that I was a vegetarian both online, and on the flight heading to Europe, my meal wasn't entered. It worked out really well because I was sitting close to the front and they had pasta dishes available, but this is not the first time that United and its partners have "lost" or "mishandled" my vegetarian registration. The flight attendant even remarked that sadly, she hears this 'complaint' constantly. The food was good, but there's no reason that my meal request can't stay in the system."

Voordelen: "Good cabin & flight crew; kept us informed."
Nadelen: "Ran late. Seats are time (I'm average weight & height). Windows couldn't have been lower or we'd have been looking at the gear."

Voordelen: "Professional, courteous flight crew. Uneventful flight. When flying at 37000 feet over an ocean, uneventful is a very good thing! :) Deboarding on arrival was quick and efficient."
Nadelen: "My headphone jack in the seat was broken but they offered to relocate me to a seat that worked. I stayed put and used the United app on my phone."

Voordelen: "Assigned seat - delayed because of hot breaks but stayed on tarmac to cool while cooled only about 10 min."
Nadelen: "Airline stewardess should have suggested mom with young child in lap could move to empty row of seats."

Nadelen: "Didn't take the plane!"

Nadelen: "Sit in the last row and wait for the food"

Voordelen: "lots of good movie choices"
Nadelen: "touch screens didn't always work easily"

Voordelen: "Flight and experience were great."
Nadelen: "I would expect when I book a Luftansa flight to fly in a Luftansa jet. This flight was carried by United and I did not know that until I arrived at the airport."

Nadelen: "I chose Luthansa because I was traveling with a bike and they are usually good about not overcharging however after booking the flight, United took over the flight and they have very unfriendly bike policies (200 each way). Usually I will not fly United because of these policies, I think I am done flying any Star Alliance companies."

Voordelen: "Nothing"
Nadelen: "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "the service and aircraft were excellent"
Nadelen: "space between seat"

Voordelen: "In flight entertainment was great with lots of variety (good for an 8 hour fight)."
Nadelen: "There were always lines for the toilets. Limited leg room. Food was meh."

Voordelen: "Crew was great"
Nadelen: "Aircraft interior is dated."

Voordelen: "Boarding was organized and timely."
Nadelen: "One of the flight attendants was patronizing."

Nadelen: "Wanted some snacks in between the meals."

Nadelen: "Delayed boarding at Munich airport"

Voordelen: "Flight wasn't that long. Experience was okay. Flight was full. Attendants did their job. Some were more polite and helpful than others."
Nadelen: "No request was made for the outbound flight which I want to comment about. At Dulles Airport, I checked in at the Brussels Airline counter, only to be told that since I was on a flight operated by United, then I had to go to the United Airlines counter to check in. At UA, I was handed a boarding pass which advised that my seat will be assigned at the gate. I saw on the monitor where the available seats were-1 window, the remainder middle row. I got the feeling that since I bought a ticket which cost less than what the other United Airlines customers paid for, then I was being relegated to seats that the other travelers didn't desire."

Voordelen: "Friendly flight attendants Help luggage personel"
Nadelen: "NA"

Voordelen: "Helpful crew when I told them that my right leg was causing me severe pain. I asked them to order a wheel chair for me when the plane landed They did so right away."
Nadelen: "The DVD player at my seat did not work. I was the last one to leave the plane, with the help of some crew members; but no wheelchair was waiting for me. A staff called but was told that no such an order was received and no one was then available to bring me a wheel chair. Later someone in the Cleaning crew made a couple of calls and finally ,10 to 15 minutes later, a wheelchair arrived."

Voordelen: "every thing"

Nadelen: "People were not told where to get their transfer boarding passes until last minute. Security check of "random" passengers was overboard. I wasn't one of the passengers who had to undergo the extra security at the gate, but felt bad for those who did. Completely unnecessary.."

Nadelen: "A 1 hour delay in Brussels, combined with the complexity that is Dulles resulted our missing our connecting flight. The United employee who rebooked us for the late-night flight five hours later put my wife and me on separate rows, requiring a second wait in the lengthening lines to sort out. Avoid Dulles. Avoid United."

Voordelen: "One of the crew members was friendly."
Nadelen: "Literally everything else. Customer service was worse than Comcast's. Luggage was lost and has yet to be found even though I was promised multiple times that it would be taken care of. Will never fly United again."

Nadelen: "Purchased tickets 4 months before this flight for a departure time of 6:05pm. Tried to check in and check baggage at 9:30am but was turned away saying I could only check in 3 hrs prior to my flight. Came back at 3:00pm to check-in and they could not find my information. An hour later they find out that they cancelled the flight and moved my departure time to 8:25am for that day. They say they emailed 3 times in May but I never got it (I'm a bit crazy about my email staying clean) so they say it might have went in to my spam folder due to they types of emails they send to customers. They only kept repeating that they notified me so there is nothing they could do. I ended up going to Air Canada to get a flight from PHX to RNO the next day. No apology, no help, no hotel for the night...Terrible experience by United. They gave me a customer relations group contact information to follow up with for complaint but since they sent me the 3 emails in May about the change, they have no liability to fix the situation."

Voordelen: "Smooth. No problems. Happy we didn't have to get suitcases through customs because you could handle in Canada. Happy gate was near where we got off."

Voordelen: "Zero."
Nadelen: "The flight was overbooked and asked for several volunteers to take later flights for travel credit. Ended up forcing those unlucky souls in the last boarding group off flight with no offer of credit or accommodation. Waited in customer service line for hours, literally longer than it would have taken to take off and arrive at my scheduled destination. United representatives could not find a flight that guaranteed a seat (not on a long standby list) that was even in the same 12 hour period. I spoke with a United supervisor who showed zero empathy or concern with the situation. In the end I arranged for other travel accommodations to drive to my family reunion destination. No refund was issued or offered. I was informed I would have to call United customer service after the date of my previously scheduled return flight to explain my situation. I will personally never fly United again and would recommend the same to anyone. Although for the record, I did receive a single ten dollar airport food voucher for my inconvenience. Inexcusable."

Voordelen: "There were good movies."
Nadelen: "Food didn't look great. There was a vegetarian option, which was nice to hear, though I opted to just eat food that I bought since the food looked like TV dinners. Also snacks were like pastries and cheese/meat sandwiches, which I didn't try. I would appreciate healthier snacks, like fresh fruit, or failing that, dried fruit and nuts. Also there were no electrical outlets, which made it a lot harder to get any work done on the flight. For such a long flight this was disappointing."

Voordelen: "Videos on United flights kept getting re-started"

Nadelen: "United had 3 gate changes. Ok sometimes that happens. This was said due to a storm out of colorado"

Voordelen: "The flight never took place, and I was never notified - not by United, not by Kayak, not by anyone. I called Customer Service on March 31 when I was notified the flight from Marrakech was rerouted to Liege, Belgium and was told to take a bus to Brussels. When I got to Liege, I was boarding a bus to Brussels when someone told me the airport was closed. I then got my flights rebooked on Lufthansa. Why was I never notified that the United flight was cancelled? I haven't checked on it yet, as I just got home after flying 3 flights from Liege instead of 1 flight from Brussels. I understand the situation is bad, but why NO NOTIFICATION?"
Nadelen: "No communication - very wierd"

Voordelen: "that we landed on time even though we departed slightly later. also, the only vacant seat on the plane was next to me which was good because i am taller than most."
Nadelen: "the magazine was the same one i read two weeks previously. and the temperature on the plane was bad. it was HOT. there was no food."