Vind goedkope vluchten naar Jaffna

Voordelen: "personel provided excellent service"
Nadelen: "food was ok. A faulty entertainment system did make our flight feel longer."

Voordelen: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Nadelen: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Voordelen: "Prompt and timely service"
Nadelen: "Food can be more tasty"

Voordelen: "Seats are big as old plane"
Nadelen: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Voordelen: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Nadelen: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Voordelen: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Voordelen: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Nadelen: "Nothing"

Voordelen: "Brand new aircraft, excellent service and food"
Nadelen: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."

Voordelen: "Spacious and clean"
Nadelen: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Nadelen: "Outdated Cabin Fit Out"

Nadelen: "Delayed 2 hours behind schedule"

Voordelen: "Excellent flight experience"

Voordelen: "Crew"
Nadelen: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Voordelen: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Nadelen: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Voordelen: "I like everything about Singapore airline service."
Nadelen: "Nil"

Nadelen: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."

Voordelen: "I liked there was entertainment"
Nadelen: "It was an old tired plane"

Voordelen: "Again very friendly and efficient service ."

Nadelen: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."

Voordelen: "Crew service"
Nadelen: "Very old entertainment system. Poor screen visibility. Cramped"

Voordelen: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."

Voordelen: "The entrainment was amazing!"
Nadelen: "Seats were a little cramped"

Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Voordelen: "Sound sleep"
Nadelen: "N/A"

Nadelen: "Old plane. Old in flight entertainment."

Voordelen: "Crew is big on service and being true professionals. Always smiling and being attentive"
Nadelen: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Voordelen: "Everything.."

Voordelen: "Cabin crew are always great"
Nadelen: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"

Voordelen: "crews are energetic and warm welcoming passengers."
Nadelen: "aircon temperature is too hot for seat 50H area."

Nadelen: "cramped seats freezing cold"

Nadelen: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"

Voordelen: "Consistently good food."
Nadelen: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Voordelen: "Clean ,on time"
Nadelen: "The movies were not updated"

Nadelen: "Same food options as previous flight Not as many movie options as the longer flight"

Voordelen: "Service was good, but then that's expected."
Nadelen: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."

Voordelen: "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
Nadelen: "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Voordelen: "It's good that they have vegeterian options"
Nadelen: "Indian food was stale"

Voordelen: "Crew and entertainment"
Nadelen: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"

Voordelen: "Movie selection, very helpful crew and good quality food."
Nadelen: "Nothing!"

Voordelen: "It was convenient"
Nadelen: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."

Voordelen: "Great seats and leg space in premium economy."
Nadelen: "We had the staff come to us twice to keep the "noise" down (we were travelling with a 2.5 yrs old). Now we travelled on other legs with Singapore airlines, with the same toddlers and same "noise" levels, but no one came to us to request to keep the noise level down... I am guessing that premium economy has a different (lower) threshold for toddler "noises" !! :)"

Nadelen: "Same price as Singapore airlines but it's a budget flight - silk air"

Nadelen: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."

Voordelen: "Friendly and approachable cabin crew."
Nadelen: "Boarding was not good. No clear announcement. No special boarding for star alliance gold member."

Voordelen: "The usual SQ charm was in effect during the flight - the crew was great, helpful without being intrusive, and the Krisflyet experience (albeit an older B777-300) was still good and enjoyable."
Nadelen: "The Milanese boarding crew was a little unexpectedly rude - the Milanese ladies were just kinda shouting at everyone and ordering unclear instructions. I also sat near the bathroom (seats 43A and C) and the smell was sometimes a bit strong. Also slightly disappointing was how quickly the chicken ran out on the way up!"

Voordelen: "Large aircraft (777) for a short jump Great in seat entertainment Roomy seat in Econ"
Nadelen: "That I couldn't come back on the same airline!!"

Voordelen: "movies"
Nadelen: "the crew are bossy and sometimes unhelpul"

Nadelen: "Crew were lazy and inattentive"

Voordelen: "Punctual, reliable, and even though Economy class, the standard of comfort, service, food, entertainment etc, is reasonably good."
Nadelen: "It is irritating when you are unable to find any space for your cabin baggage near your seat, but this is a problem with many airlines - why not allocate it better? Also, not easy to use control to find specific movie or program."

Voordelen: "Generally courteous in-flight staff"
Nadelen: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."

Voordelen: "Boarding and crew were excellent."
Nadelen: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Voordelen: "Leaving that god forsaken airport after hours of waiting in lines."
Nadelen: "Everything"

Voordelen: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Nadelen: "Staff looks down at Brown skin"

Voordelen: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Nadelen: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Voordelen: "On general quite good"
Nadelen: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Voordelen: "Food, seat OK, crew excellent"
Nadelen: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Voordelen: "Excellent service from the crew. Flight on time."

Voordelen: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"

Voordelen: "Good legroom, friendly crew."

Voordelen: "Qatar airways is the best in middle East"

Voordelen: "Crew were helpful and not interefering in long flight"
Nadelen: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Voordelen: "We enjoyed the comfort, food , staff and entertainment."
Nadelen: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."

Nadelen: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."

Voordelen: "Crew are great and entertainment options are good."
Nadelen: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "All Qatar employees were friendly and helpful. A great flight!"

Voordelen: "Everything, great airlineevrething"

Nadelen: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Voordelen: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Nadelen: "The Oryx system lackedmin recent movies ....that's the only complaint"

Voordelen: "-Cleanliness -on time arrival"
Nadelen: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Nadelen: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Voordelen: "The was very hospitalty"
Nadelen: "Every thing was amazing"

Voordelen: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Nadelen: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Voordelen: "Flawless boarding, service, food."
Nadelen: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Nadelen: "Luggage was lost"

Nadelen: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."

Voordelen: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Nadelen: "No Wifi on flight !!"

Voordelen: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Nadelen: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"

Voordelen: "Food and entertainment"
Nadelen: "There was a rude counter staff when we checked in in Singapore."

Nadelen: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."

Nadelen: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."

Nadelen: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Voordelen: "Pleasant crew"
Nadelen: "Crowded flight, late departure."

Nadelen: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Voordelen: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Nadelen: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."

Voordelen: "The inflight entertainment didnt work at all. Food choice was pathetic."
Nadelen: "Food and inflight entertainment"

Voordelen: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Nadelen: "Boarding a bit haphazard"

Voordelen: "The crew was very friendly and everything else was very good and comfortable on the flight."
Nadelen: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."

Voordelen: "ok"
Nadelen: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."

Voordelen: "Overall flight was pretty good"
Nadelen: "Food wasn't as good as the other 3 legs of the trip (Houston-Doha, Doha-Kathmandu and Bengaluru-Doha) The hand rests on these planes didn't go all the way up making it less comfortable to be travelling on a 16 hour flight with a toddler."

Voordelen: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Nadelen: "Everything went smoothly, I had no bad experience with this flight.."

Voordelen: "This plane had lots of room and was comfortable. The food was good and unexpected. The amenities provided was thoughtful and useful."

Voordelen: "The food"
Nadelen: "My seat did not incline"

Voordelen: "Very good connection, big entertainment selection."
Nadelen: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."

Voordelen: "The attendants were very courteous"
Nadelen: "The seats were too cramped."

Voordelen: "Excellent airline. Great experience. Easy. Professional. Efficient."

Voordelen: "I liked everything about the flight except how the layover was handled. The original aircraft for the leg of the flight from Doha to L.A. had to be changed, and it seemed like confusion descended, and 2 hours later, we were finally boarded on the new aircraft."
Nadelen: "The added time to my layover was hard because it was unexpected, and was handled poorly, in my opinion."

Voordelen: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"

Voordelen: "Decency of ground and check in crew"

Voordelen: "Nice self boarding"
Nadelen: "No big screen to communicate priority to boarding since I am deaf."

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "We were about on time"
Nadelen: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

Nadelen: "The seats in coach plus and Bussines were terrible"

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Voordelen: "Smooth flight"
Nadelen: "Ordered kosher and did not get it"

Voordelen: "Too hot. Even after several requests nobody lowered the temperature. Very cold manners except for one attendant who was friendly"
Nadelen: "Service, Temperature, Attitude"

Voordelen: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Nadelen: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."

Voordelen: "We received an upgrade to business class. The entire experience was excellent."
Nadelen: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "Thank you for the sandwich!"
Nadelen: "Nothing!"

Voordelen: "We arrived early"
Nadelen: "No entertainment, no pillows or blankets, uncomfortable seats"

Voordelen: "Friendly team, great food and snacks and tons of movies to choose from."

Voordelen: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Voordelen: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

Voordelen: "Flight attendants"
Nadelen: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."

Voordelen: "Crew, food...."
Nadelen: "As I said before..."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."

Voordelen: "Great flight. Boarding, departure and arrival on time. Excellent flight attendants."

Voordelen: "Terrific flight. All on schedule"

Voordelen: "Crew was sympathetic to the awful seats"
Nadelen: "Just fly had access to the worst seats and we could not change them."

Voordelen: "Comfy, loved the individual Tvs and food was great!"

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "So far so good"
Nadelen: "So good"

Voordelen: "Nothing! It was the first day of our honeymoon, and it was ruined by Swiss."
Nadelen: "This (attempted) flight was like living a nightmare. The aircraft had a problem with the A/C, so we sat in the extremely hot aircraft on the tarmac for 2 hours while they tried to fix the problem. Then, when we were finally told that the aircraft could not fly, the Swiss staff said that we were "not allowed" to leave the aircraft. After stressed passengers confronted the crew demanding to be let off the aircraft, we went back into the terminal to wait for hours in line as just two Swiss staff filled out hotel vouchers by hand for over 200 passengers. Adding insult to injury, we were then told to wait for a hotel shuttle at the curb, despite the fact that the shuttle had stopped running hours earlier at midnight. I didn't fly to Switzerland until the next day, losing hundreds of dollars on a missed hotel stay in Zurich, and travel plans. And it was an awful start to my honeymoon. The way the Swiss staff treated us was unconscionable and insulting. They have not responded to my several written complaints, so maybe Kayak can help!!!"

Voordelen: "I have a moderate fear of flying and our plane experienced turbulence while passing through some clouds. I asked the flight attendant if everything was okay, and he smiled and explained that there was some rain on the way to Switzerland. I really appreciate when the crew takes the time to explain what is going on. Knowing what to expect helps me deal with my fear. Because of the flight attendant's willingness to explain the details of our flight, I felt more comfortable during the remainder of the trip."

Voordelen: "Schedule"
Nadelen: "Aircraft old"

Voordelen: "The crew was courteous and trying their best."
Nadelen: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."

Nadelen: "Entertainment was terrible- poor selection and consols were super old Old planes and crowded isles No chance to select seats! Weight limit on carry on No perks for gold star alliance Free wine is not good quality so why bother with providing"

Voordelen: "Stewards were great. The food was good and generous."
Nadelen: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."

Voordelen: "Price"
Nadelen: "Food"

Voordelen: "Staff was very friendly and presentable. The cabin was very nice. The entertainment screens were nicer than any other airlines I have seen. It was a short flight, but so they didn't serve food, but they offered water and chocolate, which was a nice touch."
Nadelen: "The boarding process seemed disorganized. If someone leans their chair back, they are sitting right in your lap."

Voordelen: "Quick and courteous service"

Voordelen: "We were fed constantly, which is nice because on a longer flight you never feel hungry. The staff was great."
Nadelen: "More space would be nice but I guess you can't ask for too much on flights these days."

Voordelen: "Crew was very service oriented"

Voordelen: "Great service, very good selection of on-board entertainment"
Nadelen: "Long delay in boarding and take off was not addressed in any kind of announcement. Food is average"

Nadelen: "They didn't help me with weelqear i have to walk"

Nadelen: "All was great!"

Voordelen: "See above"
Nadelen: "See above"

Voordelen: "SWISS is always a solid flight. Good food and lovely SWISS chocolates."
Nadelen: "The seats in economy were the smallest I've experienced flying SWISS"

Nadelen: "No WiFi available. Food was really bad. Video screens kept going offline and required rebooting. Wasn't given headphone and had to wait forever to get the attention of a stewardess to bring me one."

Voordelen: "Fantastic food and great service, overall it was excellent"

Nadelen: "sound did't work"

Voordelen: "crew was excellent."
Nadelen: "seats a bit hard and cramped"

Voordelen: "Very polite staff. Comfortable, clean seats (except for lack of legroom)."
Nadelen: "No option to purchase extra leg room without jumping to first class or business class. Extremely congested and frustrating boarding process, at least partly due to passport rechecks required by US govt."

Voordelen: "Scenery out the window was breathtaking!!! Flight crew was nice. Just the right amount of snacks and drinks. Seat comfy"
Nadelen: "Nice airport is mass confusion!!!!! Boarding was very confusing about what was going on."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Seats were comfortable"
Nadelen: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Nadelen: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Voordelen: "Flight crew; legroom even in cheap seats."
Nadelen: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Voordelen: "Comfortable seats. Warm plane with happy staff."
Nadelen: "Maybe a second sandwich option for food, not everyone likes cheese."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Nadelen: "At some point the luggage was lost. here."

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Nadelen: "Nothing to be honest . All positive."

Voordelen: "Short-hop flight, fit for purpose."

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "quick and relaxed"

Nadelen: "Too late i missed my connection flight"

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "good service"

Voordelen: "Usual professional and friendly service from my airline of choice for most destinations."
Nadelen: "Nothing"

Voordelen: "The included snacks and the seats."
Nadelen: "Nothing."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "Manque de place"
Nadelen: "La place"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Nadelen: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Nothing"
Nadelen: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Voordelen: "On time."
Nadelen: "No negative"

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Voordelen: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Nadelen: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Voordelen: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"

Voordelen: "The crew was good"

Voordelen: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Nadelen: "lack of meal options"

Voordelen: "Upgrade en business"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Voordelen: "Seat space was good for a short flight, inclusive of free snack and drink."
Nadelen: "Too much overoverhead luggage."

Nadelen: "Airco te koud"