Vind goedkope vluchten naar Kansas City

Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Voordelen: "The crew was nice. But it took forever to get our luggage when we arrived. We waited half an hour!"
Nadelen: "The luggage took forever to come out after we landed at JFK. Also, the quality of the food was not good on the plane."

Voordelen: "All what you served !"
Nadelen: "Everything is okey !"

Voordelen: "Departing on time"
Nadelen: "Food"

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Voordelen: "Food excellent,crew are friendly, polite."
Nadelen: "Nothing"

Voordelen: "It was all good"

Voordelen: "The food, the seats, the in-flight entertainment were all great, like flying used to be. Whenever we have the opportunity to fly their routes we will most certainly do so!"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick."
Nadelen: "I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible."

Nadelen: "La cuisine est vraiment horrible"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Nadelen: "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Lousy airport (not technically airlines fault)"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."

Voordelen: "We did not like anything about the flight."
Nadelen: "We did not like anything about the trip to Houston from Istanbul. To sart with, we were told by Turkish Airline staff to go to the gate more than 1 hour EARLIER than the flight to Houston. Once we arrived at the gate, we were told "I cannot help you with anything about your flight. That is another department" and we to wait our turn and wait for someone to take us down the jetway. We waited for 75 minutes (1.25 hours) until after EVERY OTHER PASSENGER was on board. The flight attendant was unresponsive to us, talked down to my husband and me in a way that was insulting, rude, demeaning and very nasty. When another passenger complained that he did not get the seat that the attendant just changed for him, FOUR flight attendants helped him - one person got on the phone with someone (I don't know who), another went down to his seat to see where he was sitting. Yet another came and tried to explain why they couldn't help and finally a fourth tried to speak with another attendant on board. Whether or not his problem was solved, I don't know, but this was in the middle of our conversation (with only one attendant, I will add), and so his attention was taken away from us and put on him. Our seats were changed from seats closest to the bathroom to the middle of the plane. My husband cannot walk so 14 rows walking was not possible. I will say that finally, it took three volunteers who offered their seats to us to sit near the much needed bathroom. Regarding being seated near the bathrooms, when we asked for an aisle chair (that they told us they had on board) we were told to "stand there. we will get one in around 10 minutes). And, the wheelchair was sent all the way to the BAGGAGE CLAIM and NOT GATE CHECKED, when we arrived in Houston, we can clearly see the frame is bent, the wheels are out of alignment and the brake is also bent out of shape. The wheelchair is a custom made chair just for my husband. We will be sending Turkish Airlines the bill for a new chair if it cannot be repaired. I hope you can see to address these problems. I am not hopeful it is not normally like this for Jews who wear their head coverings. We would welcome a further conversation about our experience in hopes that others do not have the same one we did. Vivian and Henry Blum"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Nadelen: "Food was below expectation No TV or entertainment"

Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"

Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Nadelen: "Repas"

Voordelen: "Crews were cooperative."

Voordelen: "Great plane--huge and new!"

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Voordelen: "Merci à Turkish Airlines"

Voordelen: "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
Nadelen: "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."

Voordelen: "excellent service, nice crew, seats are comfortable no complaint on that front Airport check in crew very professional attitude and cooperative I had no glitch whatsoever the whole journey starting in Los Angeles Luggage was promptly taken care of upon arrival"
Nadelen: "Honestly I have no negative comment to mention All went well I would fly Turkish Airlines again and again"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "Service, Food, Crew, short announcements, boarding, entertainment"
Nadelen: "AC unit was off while boarding, first 20min it was super hot. AC turned off again about 30min prior to landing, again the plane heated up rather quickly."

Voordelen: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Voordelen: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Nadelen: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."

Voordelen: "The food, the flight attendants were friendly."
Nadelen: "No complaints"

Voordelen: "Helpful and attentive crew"

Voordelen: "Crew was super amazing and friendly! Very good service also!"
Nadelen: "No seat back entertainment.."

Voordelen: "The best other than the fact it was packed full lol but that’s not Deltas fault"

Voordelen: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Nadelen: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"

Voordelen: "Food on long legs was excellent."
Nadelen: "Delayed in Atlanta. What’s new?"

Voordelen: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Nadelen: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."

Voordelen: "Quick and easy boarding and departing. Wonderful and friendly staff."
Nadelen: "Honestly, everything was great. Food and entertainment were a little lacking but for a 3 hour flight it was more than acceptable."

Voordelen: "Great crew, prompt and courteous despite the short flight"
Nadelen: "Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management."

Voordelen: "Amazing crew"

Voordelen: "Crew was amazing."

Nadelen: "Took forever to wait in line to board this relatively small plane."

Voordelen: "The crew was polite and pleasant unlike the crew from KC to Boston."
Nadelen: "Telling us to check bags before we get to our seat and find out there is no more room."

Voordelen: "Crew very nice."
Nadelen: "Better food"

Nadelen: "Just a bunch of weather delays because of the bad storms. I did not like the selection of movies and tv shows on the delta flight. So I just listened to podcast in my phone. But other than that everything was great."

Voordelen: "Helpful crew."
Nadelen: "These planes are tiny. Our equipment was B717."

Voordelen: "Small plane without bells and whistles and no middle seats."
Nadelen: "The internet would not work. I couldn’t use any of the inflight entertainment."

Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"

Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"

Voordelen: "We had the worst flight ever on Delta flight worst Attitude of the flight attendant she was very Rude i even told her she was"
Nadelen: "We didn't get served nothing to drink until 45 min to kc then by then i was so dehydrated i asked for a can of pop she said NO I SAID REALLY SHE SAID DELTAS NOT IN CHARGE OF STOCKING DRINKS & SNACKS SHE HAD MORE PEOPLE' TO SERVE REALLY EVERBODY IN FRONT OF US GOT WHAT THEY WANTED SO I HAD NOTHIN AT"

Nadelen: "Tout"

Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"

Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."

Nadelen: "2nd Delta flight on the same day that was delayed. This one only 44 min."

Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Voordelen: "Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough."

Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"

Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Voordelen: "great flight attendant"

Nadelen: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Voordelen: "Le choix de films"
Nadelen: "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Nadelen: "Never made it because of my originating flight"

Nadelen: "The airline cancelled the flight alluring weather conditions, when the reality was they did not wanted the plane to park in Kansas. The weather conditions were even worse on the flight I was moved to, and that flight was not cancelled. They absolutely did not care about the passengers"

Nadelen: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Voordelen: "Crew superb"
Nadelen: "Better food at a homeless shelter..ugh.."

Voordelen: "Overall good experience"
Nadelen: "Plane 1hr late taking off"

Voordelen: "Tout est dit plus haut"
Nadelen: "Tout est dit plus haut"

Voordelen: "Sky Priority L’espace pour les jambes"
Nadelen: "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Nadelen: "Ras puisque j'ai pas pu le prendre!"

Voordelen: "Rien"
Nadelen: "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Voordelen: "Nice people"
Nadelen: "Waiting at gate in KC"

Voordelen: "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Voordelen: "Kindness of the staff"

Voordelen: "Comfortable, not-overstuffed plane, friendly crew, excellent service, lots of good food & snacks. Travel as it used to be."

Voordelen: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Nadelen: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Voordelen: "Equipe sympa et investie."
Nadelen: "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Voordelen: "L’équipage est souriant"
Nadelen: "Les plats aurait pu être plus consistants !"

Voordelen: "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"
Nadelen: "Avoir des divertissement à bord"

Voordelen: "Vous ne savez même pas que l'avion n'a même pas décollé car l'aéroport était fermé !!!!"
Nadelen: "Plus jamais de Kayak"

Voordelen: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Nadelen: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Nadelen: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Voordelen: "Tout"
Nadelen: "Rien"

Voordelen: "The sear was messy they didn't clean it it was full of pieces of bread."
Nadelen: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Voordelen: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Nadelen: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Voordelen: "Good selection of movies."
Nadelen: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Voordelen: "La ponctualité"
Nadelen: "L’aménagement de la cabine (les écrans ne fonctionnent pas)"

Voordelen: "The crew was terrific."

Voordelen: "Not much, seats are super uncomfortable"
Nadelen: "Better code sharing with KLM"

Nadelen: "Très bien"

Voordelen: "Rien"
Nadelen: "L’embarquement à Orly Pas de retard à Orly"

Voordelen: "Crew was attentive. Timings were spot on."
Nadelen: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Voordelen: "Check in agent extremely helpful and friendly."
Nadelen: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Voordelen: "Le personnel de bord: pro et charmant."
Nadelen: "1h30 de retard. Valise démolie à l’arrivée. Pas de repas. Vin blanc chaud. Siège non inclinable."

Voordelen: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Nadelen: "Explain me to take the bag on time.it was almost left in the airport."

Voordelen: "Les prises USB pour charger le téléphone dans l'avion vu que le vol a fait 3h30 de retard"
Nadelen: "l'embarquement très long et des informations de l'équipage tardif"

Voordelen: "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Nadelen: "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"

Nadelen: "Meme tracasseries qu’a l’aller, malgré le check-in 30h avant, j’ai perdu mes places (« dans le système/ordinaditeur ») une fois arrivée a l’aeroport. Et je voyageais avec un bb de 8 mois et un enfant de 5 ans!"

Nadelen: "Tres mauvaise expérience avec Air France, vol raté, donc 900€ de frais supplémentaires pour un voyage avec mon epouse et nos 2 jeunes enfants. Le vol en lui-meme etait correct."

Nadelen: "The craft is a bit old. Harsh landing."

Voordelen: "Had decent room space seats comfortable"
Nadelen: "My luggage could have arrived for a start"

Voordelen: "ras"

Nadelen: "There was no entertainment and the food could be better"

Voordelen: "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Nadelen: "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."

Voordelen: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Nadelen: "See above. Overall, very nice experience."

Voordelen: "Personnel plus que pro"

Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Voordelen: "The crew was friendly and always came around with water."
Nadelen: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Nadelen: "Booked with my partner. Ended up sitting apart. Not good"

Nadelen: "Un peu plus d'espace entre les sièges."

Voordelen: "Everything! It was a wonderful experience."
Nadelen: "Nothing"

Voordelen: "I require très aimable. Super pilote."

Voordelen: "Extremely hot the plane"

Voordelen: "."
Nadelen: "J'étais obligé de payer presque 100 euros de plus pour nos baggages pour le voyage de retour"

Voordelen: "L’amabilité du personnel de bord, la rapidité du vol, le service à bord"
Nadelen: "Le dépose bagages, la non-assistance du personnel a l’enregistrement"

Nadelen: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Nadelen: "Not much legroom."

Voordelen: "On time."
Nadelen: "Did not seat together passengers, although booked and checked in at the same time."

Voordelen: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Nadelen: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Nadelen: "Retard significatif au décollage ! Files d'attente immenses à l'arrivée. Cause-->Effet"

Voordelen: "Enjoyed my food, especially tasty for airplan fare!"
Nadelen: "Not enough leg room"

Voordelen: "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Nadelen: "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Voordelen: "L’equipage, le confort, le système multimédia avec écran lumineux bon son et connectivité wifi pour tablette personnelle"
Nadelen: "Le retard important dû à la météo. C’est la faute de personne"

Voordelen: "Le divertissement"

Voordelen: "Personnel"
Nadelen: "Nothing"

Voordelen: "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Nadelen: "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"

Voordelen: "Les boissons gratuites. L’application.l’anbiance de l’avion."
Nadelen: "Un personnel peu souriant. Il me bousculais lors de leurs passage. Un mauvais tri du chariot par leurs collègues voisins, ce qui fait que tout étais mélangé."

Voordelen: "The food"
Nadelen: "Nothing"

Voordelen: "I didn’t like a thing! I cancel that flight a month ago, you said your were going to pay me back but I haven’t receive my fund. I have been back in America for month. Everyday I call nobody pick the phone or I’ll be on hold for hours until I hangup"
Nadelen: "What you can do better answer the phone and give me my money back."

Nadelen: "The flight was not with Lufthansa, that was deception. UA the worst airline as far as I experienced it, delays, poor customer relationships and so on. I have to pay for luggage."

Voordelen: "Nothing"
Nadelen: "The food! And 21 yo to drink let 18yo drinks"

Nadelen: "Very very delayed. Made traveling home difficult on me and my family."

Voordelen: "Foot rests are nice"
Nadelen: "Mediocre food Excellent staff"

Voordelen: "They were OK"
Nadelen: "Terrible business class seating. You have to climb over your neighbor to go use the rest room."

Nadelen: "The delay was horrible and the captain said it was because they needed extra sleep. I found this offensive as i was trying to complete a very long trip and was exhausted."

Voordelen: "Breakfast , comfort"

Nadelen: "Nothing. It was what you expect. Comfortable transportation and no crashes."

Voordelen: "Going home"

Voordelen: "Everything"

Voordelen: "Did was very good. Cattle call boarding."

Voordelen: "I felt spoiled with all the service and the ice cream was a special treat. I had never gotten ice cream on an oversea trip. Thanks."
Nadelen: "I wished that some of the children would have left the window blinds down so we could sleep."

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Nadelen: "no electricity outlets"

Nadelen: "The plane was very old. No outlet to plug electronics. Small screens for video"

Voordelen: "Good food, entertainment options, communication from pilot"
Nadelen: "none of the flight attendants seemed to be friendly- literally all of them were neutral or slightly rude at best. Not impressed."

Voordelen: "indulged by the service and plenty of food"

Voordelen: "This flight was a good value."
Nadelen: "My legs are short and the seat seemed a little higher than other plans. I couldn't rest my feet flat on the floor for 6 1/2 hours. This was very uncomfortable."

Nadelen: "food"

Voordelen: "Smooth landing."
Nadelen: "Nothing."

Voordelen: "food service"
Nadelen: "bagage allowance"

Voordelen: "Comfortable, quick, and great service."
Nadelen: "No food."

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Nadelen: "Kayak dropped the ball with the last leg connection.. or somebody did..."

Nadelen: "Check in process was at kiosk was long wait"

Voordelen: "We toured the Boeing plant in Everett (Seatle.) I wish I had bought a T-shirt I saw in the gift shop. It read, "If it ain't Boeing, I ain't going.""
Nadelen: "Except in the row right behind 1st Class, the seats are kinda crammed (in.) On a commercial on one flight, during the spiel about safety, the movie screen showed about 5 or 6 cabin attendants putting up their trays in prep for landing. Tey all leaned forward as far as they could to reach their trays. I looked around. I could reach my tray with my arms at my sides. If the actual airplane had had it'w seats spaced apart as in the movie, the plane would have been fully loaded with some 35 passengers. I forgot what airline it was, maybe yours?"

Voordelen: "lots of good movie choices"
Nadelen: "touch screens didn't always work easily"

Nadelen: "Kansas City airport is in need of a complete remodel."

Voordelen: "That transportation was available in Chicago."
Nadelen: "No problems."

Nadelen: "Flight delayed"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Flight and experience were great."
Nadelen: "I would expect when I book a Luftansa flight to fly in a Luftansa jet. This flight was carried by United and I did not know that until I arrived at the airport."

Nadelen: "The gate in Newark was a dump and the boarding process was chaotic"

Nadelen: "I chose Luthansa because I was traveling with a bike and they are usually good about not overcharging however after booking the flight, United took over the flight and they have very unfriendly bike policies (200 each way). Usually I will not fly United because of these policies, I think I am done flying any Star Alliance companies."

Voordelen: "Nothing"
Nadelen: "This was a mess as the attendants didn't not have my transfer ticket It took them for ever till the last minute when was called by the Microphone"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "Very good"

Voordelen: "the service and aircraft were excellent"
Nadelen: "space between seat"

Voordelen: "easy boarding, helpful united employees"

Nadelen: "Delayed boarding at Munich airport"

Voordelen: "First class it was owsome"

Voordelen: "there was one flight attendant who was annoying slow when he spoke over the intercom and paused for long breaks while still breathing into the mic. Very awkward. Everyone else was great though."

Voordelen: "Though the airplane arrived late for boarding (due to inclement weather and air-traffic), the airline worked fast to make sure that the plane was clean and ready to board. The hostesses were very kind and helpful."
Nadelen: "There were no gluten-free options for snacks. There was no entertainment, which isn't really a problem for shorter flights."

Voordelen: "Comfortable seating, great staff, food was pretty decent, they were very accommodating and had sufficient drinks and snacks through the flight. I would highly recommend Brussels Airlines."

Nadelen: "People were not told where to get their transfer boarding passes until last minute. Security check of "random" passengers was overboard. I wasn't one of the passengers who had to undergo the extra security at the gate, but felt bad for those who did. Completely unnecessary.."

Nadelen: "A 1 hour delay in Brussels, combined with the complexity that is Dulles resulted our missing our connecting flight. The United employee who rebooked us for the late-night flight five hours later put my wife and me on separate rows, requiring a second wait in the lengthening lines to sort out. Avoid Dulles. Avoid United."

Nadelen: "The flight was delayed by over 4 hours, there was no clarity on what was going on. They made us change aircrafts, the ground staff was mean at best. In spite of the 4 hour wait they didn't even bother serving food or made any announcement to handle passenger anxiety and concerns. Delays are sometimes unavoidable and I have had experiences in the past but none that was handled this unprofessionally"

Voordelen: "I made it to the airport safe and sound."
Nadelen: "It was a complete cluster as if no one knew what was going on. Once we were finally able to board we sat on the plane for an additional 30 minutes or so because the air conditioning went out on the plan and we all had to sit there in the scalding heat while they fixed it."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Voordelen: "Everything was good except the long layover"
Nadelen: "Shorter layover"

Voordelen: "Yes"

Voordelen: "Brussels airport clearance was quite efficient"
Nadelen: "Better instructions at the airport"

Nadelen: "The entertainment choices needs updates and more varieties I believe."

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "It was ok"
Nadelen: "NA"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "Short and timely. Flight attendant was great with kids."

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Nadelen: "It was hard to keep the washrooms clean despite the effort"

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Propreté de l'avion à l'aller."

Nadelen: "Wasn’t given a blanket"

Voordelen: "Good Staff, Good Service, On Time Departure and Arrival"
Nadelen: "The ticket price was so expensive"

Voordelen: "Retard de 45 min"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"

Voordelen: "good"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "good"
Nadelen: "the fact I bought a new ticket"

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "On time"
Nadelen: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Voordelen: "C est le meilleure pays de l Europe"

Voordelen: "Repas"
Nadelen: "Retard devteois heures"

Voordelen: "Tout etait cool"