Du moment que l’on paye pour choisir ses sièges (bébé, espace pour les jambes…) tout se passe bien. Sinon pas de possibilité de s’arranger avec les autres passagers. Et le check in online marche très bien, très rapide à l’aéroport
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
When I have checked in in Chicago, they gave me both boarding pass from Chicago to Istanbul and from Istanbul to Kuwait.When I arrived to Istanbul , I have waited in business lounge until next boarding to Kuwait.One hour before taking off , Turkish crew told you can’t get in the airplane because I haven’t CPR test .I told them that no one from your side told me to get this test. Thus, they have cancelled my trip , I was obliged to buy new expensive ticket after doing CPR test in the airport.
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Nadelen: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "crew excellent, food excellent, entertainment good."
Nadelen: "Space between seat rows is barely adequate."
Nadelen: "Good service no delayed"
Nadelen: "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"
Voordelen: "On time and comfortable flight"
Nadelen: "No suggestions"
Voordelen: "The flight departure was on time"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "good company"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Seats and bathrooms were big"
Nadelen: "Service was extremely slow. I kept having to ask for more water all the time. Flight attendants were nice, but not well trained. Food quality was pretty poor, especially for international business class"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "My bag didn’t arrive"
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Nadelen: "They stole Items from my bag"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "Safety instructions with zach king were nice! The crew was helpful."
Nadelen: "My screen didnt work. They reset it a few times, then it began working.. after a while i started playing a game and the screen got stuck! There was no one in the seat next to me so i thought I'd use that screen.. but then that one got stuck too. Remained stuck for the rest of the flight... The USB cable for charging didnt work. And entertainment options were very limited too."
The boarding crew was rude, everything was disorganized with lack of information.
Short flights there is no food and no drinks, such as coffee juice, only water.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
Not the first time we have experienced defective entertainment system on this trip. It should be upgraded.
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Salimos a tiempo . El business es muy confortable"
Nadelen: "La comida horrible . No se limpian los baños"
Nadelen: "Nothing. Flight was amazing"
Nadelen: "Wifi on klm"
Nadelen: "It's KLM. What else do you need to know."
Voordelen: "Nice crew, good food."
Nadelen: "Both bathroom were not working in business class area."
Voordelen: "Crew were excellent"
Nadelen: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Nadelen: "All of the less than good, obvious!"
Voordelen: "Flight and the crew!"
Nadelen: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Nadelen: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Voordelen: "very nice crew"
Nadelen: "my bagfage was lost"
Nadelen: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Nadelen: "The KLM crew are always great serving and treating you. Well above many other airlines."
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Crew was very engaging and service was good."
Nadelen: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Nadelen: "They left my bag off the plane. Ridiculous."
Voordelen: "It was all fine"
Nadelen: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Voordelen: "Overall KLM experience is good"
Nadelen: "Food quality was mediocre for a business class flight."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Nadelen: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Voordelen: "Amazing crew"
Nadelen: "Turn the lights on early making it hard to sleep"
Voordelen: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nadelen: "There were several flight delays and gates were changes a few times."
Nadelen: "wasn't able to take the flight since I missed it"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Overall booking and airport was ok. Food was also actually quite good."
Nadelen: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Voordelen: "Face recognition was amazing"
Nadelen: "Too hot on plane"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "Good flight, arriving well on time."
Voordelen: "Great on board service from a very professional crew."
Nadelen: "Can't think of a thing."
Nadelen: "Customer service"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Good service onboard, good food. On time."
Voordelen: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nadelen: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Only they lost my luggage I’m very disappointed
Missed the flight due to delay of gulf airlines .. and there is no representative in London to discuss about the problem .. we waited about a day no one responded from airline , they rebooked us 2 days after and didn’t have accommodations.. worst behavior ever … expecting atleast a response either positive or negative from airline … it would be serious issue with AA and gulf haven’t resolve this issue … impact would be on gulf
Never again. Lost my item because of their stupidity
Il y avait peu de films et d’entertzinment disponible en anglais. J’aurais voulu avoir plus de choix.
Voordelen: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
Nadelen: "Veg Biryani instead of pasta plz"
Nadelen: "Was a good experience"
Voordelen: "The crew were really nice"
Nadelen: "Entertainment is very limited."
Voordelen: "Seat was not comfortable TV and the hand set was not used friendly Scrambled eggs on the breakfast was really not good ...., sorry !!! Finally the smell of the J class area was bad Like old shoes smell !!!!! Sorry to say that but it was like that Next time please take care of this"
Nadelen: "Need better food"
Voordelen: "On time flight Good services New aircraft"
Nadelen: "The travel was cancell for orbiz fail"
Voordelen: "The crew was nice and kind."
Nadelen: "The seats, as always."
Nadelen: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
Nadelen: "There is no Priority for business class"
Voordelen: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
Voordelen: "I got a business class upgrade and it was amazing!"
Voordelen: "Nothing its was fast and no entertainment in board"
Nadelen: "Small seat"
Voordelen: "Excellent experience overall."
Voordelen: "Boarding was on time and the crew are very nice"
Nadelen: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
Nadelen: "onboard entertainment is very limited"
Voordelen: "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
Nadelen: "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."
Voordelen: "I liked the info I was getting from the airline, through sms. And everything was on time."
Nadelen: "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."
Nadelen: "There was some delay."
Voordelen: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Nadelen: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Voordelen: "The crew was efficient and anxious to please. The flight was on time."
Nadelen: "Boarding by bus is always unpleasant."
Voordelen: "لم يعجبني شي"
Nadelen: "اخر مره اسافر علي هذه الشركه"
Voordelen: "All but planes were good"
Voordelen: "I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice."
Nadelen: "My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?"
Voordelen: "In general, good and clean."
Nadelen: "The Food Choices"
Nadelen: "The crew wasnot welcoming and helpful"
Voordelen: "The air hostess"
Nadelen: "The delay"
Voordelen: "Gap between both flights was tight.But very helpful ground crew & flight crew"
Nadelen: "The journey was too short to give any proper rating"
Voordelen: "i like the smile of the staff"
Voordelen: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
Voordelen: "being on time"
Voordelen: "Everything went well."
Voordelen: "Great staff and service. Non-pretentious unlike other tegional carriers!"
Voordelen: "Flights were on time."
Nadelen: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
Voordelen: "Service was good !! Nice aircraft and nice staff."
Nadelen: "We did not like the via flights, its really too much hectic."
Nadelen: "Crew was loud not professional."
Voordelen: "The security check was horribly handled. There was a chance for missing the flight."
Voordelen: "Very smooth flight and excellent service"
Voordelen: "Clean and efficient flight. Departure and arrival on time."
Nadelen: "maybe a smile or something from the crew members? Emirates is friendlier... All the girls seemed very sad and did not really made me feel welcome... Overall good service, so this is minor."
Nadelen: "I cancelled the trip and they did not return any of my money and also they charge me extra 20 BD ? What a bad airline"
Very expensive flight,not foods,not WiFi,nothing at all,very rude staff
Les toilettes était sales et mauvaise odeur
Les toilettes sales durant tout le vol Grave Problème d'odeur dans l'avion a l'avant
Le transit proposé par Pegasus m'a obligé à courir entre mes deux vols
Le personnel de bord est rapide et efficace. Impossible d’emporter un bagage à main, tout est rempli en quelques minutes les gens ne respectent pas les limitations et donc les autres. Mais 10 minutes de retard à l’arrivée.
Meal should be included in the price and seats
Retard au départ et retard au retour Le staff fait rentrer les passagers sans prioriser les numéros des rangs du coup c’est un grand bazar et on prend du retard
équipage au top meiux qu a l aller
changement de porte d embarquement au dernier moment et j ai failli rater l avion l amabilite du personnel d embarquement et du personnel a bord de l avion l impossibilité de changer des billets sur le site internet flypgs
Ma valise est arrivée cassée cela a tout gâché ! La compagnie n’est jamais disponible pour les réclamations bien évidemment..
Embarquement en retard. Sièges peu confortables. Aucun écran dans la cabine. Repas très chers. Personnel parlant à peine anglais, ne débarrassant pas nos plats, incapable de nous renseigner sur le retard pour nos correspondances.
il y eu du retard pour le décollage
bloquer au niveau de l'embarquement sans explication pour nous mettre dans un autre avion, et à du payer un supplément sur place de 600€
They want to charge 250 euros for an extra bag and made my sister miss her flight.
Nadelen: "Not charging for a small bottle of water would be nice."
Voordelen: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Nadelen: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."
Voordelen: "Seats were comfortable, crew courteous"
Nadelen: "Good value for money"
Voordelen: "Was the Crew very rude"
Voordelen: "Good value/price ratio."
Voordelen: "Bon vol"
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Voordelen: "C'était un bon vol."
Nadelen: "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"
Nadelen: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Voordelen: "The price"
Voordelen: "Took off on time"
Nadelen: "Free food and alcoholic beverages"
Nadelen: "The boarding Schdule"
Voordelen: "Easy; fair prices; budget rates"
Nadelen: "no entertainment (N/A)"
Voordelen: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Nadelen: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Voordelen: "Cheap price with basic seats but all in good order and plenty of leg room"
Nadelen: "The check in processes was very very slow"
Nadelen: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Voordelen: "Always on time"
Voordelen: "The flight was ok"
Nadelen: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."
Nadelen: "Siège non réglable sur 3h30de vol"
Nadelen: "Une vraie Lowcost... le bus est même mieux que cet avion"
Voordelen: "Nothing , It was veri terrible"
Nadelen: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Voordelen: "The price"
Nadelen: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Voordelen: "Globalement ok"
Nadelen: "Délai de plus d'une heure pour le décollage"
Nadelen: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."
Nadelen: "first of all the prices of drinks are very high and they rip you off since there is no option. but with that i can live. what i cant live with they try to save on gas and till you dont yell they dont turn on the AC and then they try again to lower it and again you have to complain. i hope to never fly with them again and when you say something you get a sour face"
Nadelen: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Nadelen: "My bag did not arrive"
Voordelen: "Professional crew paying fit"
Nadelen: "Paying for drinks"
Voordelen: "As noted above"
Nadelen: "Nothing really"
Voordelen: "food that we bought was ok Fast boarding on time departure nice crew"
Nadelen: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Nadelen: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"
Voordelen: "Absolutely nothing"
Nadelen: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."