Voordelen: "I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped."
Voordelen: "Terrible airline company. It’s a ripoff!"
Nadelen: "Honesty. Ripoff!"
Nadelen: "Food need to be improved"
Nadelen: "If the assigned seat reclined. I had to Move to a different seat which Worked."
Nadelen: "Better range of entertainment as the options were a bit dated and mediocre"
Voordelen: "Helping and immediate response."
Voordelen: "The seats were comfortable and the in-flight entertainment was fine."
Nadelen: "The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful."
Voordelen: "There was a hot meal on this 1.5 hour hop from Kota Kinabalu to Kuching"
Nadelen: "The seats on the 737-800 have quite limited legroom"
Voordelen: "The airline better than the budget ariline"
Nadelen: "The agency that booked through not so cooperative and complicated"
Voordelen: "Very little."
Nadelen: "Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats."
Voordelen: "Crew and food was amazing"
Nadelen: "Landing could be more softer"
Voordelen: "Everything was really good"
Nadelen: "But the flight left and arrived 30 minn late!"
Nadelen: "cabin not so clean, no foot rest. But crew good service."
Voordelen: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing"
Voordelen: "Smooth flight, great entertainment"
Nadelen: "The air con totally not cold!"
Voordelen: "Hard landing which gave passangers a shock."
Voordelen: "Excellent as well!"
Nadelen: "Everything good as well."
Voordelen: "Everything was great!"
Voordelen: "Crew on board did their best."
Nadelen: "Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry."
Voordelen: "Friendly check in staff, thingking with the customer for aeat options."
Nadelen: "A very long queue, while only 2 counters were open."
Nadelen: "Flight delayed, no head phones supplied and the food was burnt."
Nadelen: "They charged for the ticket but blocked the ticket so i had to buy mew ticket"
Nadelen: "For 50 min flight we waited 45 mins in taxi"
Voordelen: "Attendants were kind."
Nadelen: "Frequent delays to flight timings, and it was hard to find where the flight gate was as I couldn't find one on the screen. It was a little bit crowded. No food was given (probably because it's only 50mins flight but I wished there were snacks or drinks given for us)"
Nadelen: "Food was lousy"
Voordelen: "Overall all was good, except the flight been late."
Nadelen: "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."
Voordelen: "Rapid boarding"
Nadelen: "Food was not very nice"
Voordelen: "On time takeoff, landed early....everything was smooth"
Voordelen: "Nice crew and comfy seat."
Nadelen: "Table tray was dirty and there was old coffee spilled along the side."
Voordelen: "On time. Good food Good flight attendant service"
Voordelen: "Short flight."
Nadelen: "One of our luggage was delayed during transit."
Nadelen: "The boarding process from at Langkawi airport could have been better if more staff are to deploy to do the processing.As the que is not in one line, it could create misunderstanding among other passengers."
Voordelen: "Better overall service - boarding, no delays, comfortable cabins, pleasant crew."
Nadelen: "the windows were a bit smudged from previous passengers"
Voordelen: "Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it"
Voordelen: "On time flight"
Voordelen: "The early arrival, and the service"
Nadelen: "Nothing really"
Nadelen: "The flight was delayed 1.5hours"
Voordelen: "We like to thank you for all your staff are good taking for all of us. We would like to make recommends it to all our friends. May the Living Lord and our Almighty God bless you, your staffs and your business abundantly! Amen!"
Nadelen: "Both outbound and inbound flights were delayed for hours. Terrible."
Voordelen: "Everything on time and smooth. Crew was attentive and friendly."
Voordelen: "There was nothing positive about the experience on this flight. With exit row seats had to stow luggage back in overhead holds which meant having to go back on landing, retrieve bag & for get way back to seat. Not Airlines fault but no gantry available on arrival. Up and down runway until available (20min) before we could exit."
Nadelen: "Fact that once again confirmed seating was changed from original booking. Extremely frustrating. Slight delay on take off. Had exit row seats."
Voordelen: "Prompt flight and service was good."
Voordelen: "On time departure, nice aircraft and entertainment."
Nadelen: "Two people on the same PNR, but seated six rows apart. Say what?"
Voordelen: "my family and I flew one way Singapore to London (15 hours 1 hour stopover in KL) for $1600 (all 4) Singapore Airlines or BA were $1800 per person. they are nicer airlines but not $5600 better. Airbus A380 was a bit tired but service was good. pretty painless trip all in all"
Voordelen: "Flight was smooth. Cabin crew was courteous. Seat was comfortable."
Nadelen: "More thought should be given to the snack offering as it was heavily sugar laden. Flight was delayed by almost an hour to accommodate 1 family."
Voordelen: "Short trip 50 mins"
Voordelen: "Flight attendants were friendly"
Nadelen: "I got severely sick after having ate in the plane. Only a weird selection of old movies provided. Checkin online bugging. Gates are very far in the airport."