Vind goedkope vluchten naar Lafayette

Voordelen: "Direct flight from Indy to CDG is great."

Voordelen: "Service de crew à bord, très gentil."

Nadelen: "The business class seat is just complety outdated"

Nadelen: "Pas de l'eau"

Voordelen: "Pas eu lieu"

Voordelen: "M’a replanifié mon vol arrive 3h30 plus tard"

Voordelen: "You change our seats that we could be together."
Nadelen: "A soda and a cookie, you can definitely do better."

Voordelen: "Nothing"
Nadelen: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."

Nadelen: "Le vol est parti en retard et j'ai manqué ma correspondace à Atlanta repas limité pour le lunh eb Première"

Nadelen: "a venir demain suiteà la correspondace ratée"

Voordelen: "La possibilité d'écouter des films."
Nadelen: "Être assise près des toilettes et subir la file d'attente avec des odeurs nauséabondes à travers tout ça. De plus, j'ai un mal des transport assez intense et le fait de ne pas être assise à côté d'un hublot a rendu le tout assez pénible. Il serai intéressant de demander, lors de l'enregistrement, si nous avons des préférences de siège. Tout va si vite que nous n'avons pas le temps d'y penser...et il est ensuite trop tard."

Voordelen: "À l’heure, nous sommes mêmes arrivés à l’avance! Nos bagages à main ont été enregistrés gratuitement."

Voordelen: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Nadelen: "Envoyer un rappel 24 h avant le vol!"

Voordelen: "L'accueil était chaleureux"

Voordelen: "Bien organiser, service correcte et rapide Heure d’arrivée à l'avance sur l'horaire initial . Espace correcte pour les jambes"
Nadelen: "Changement de porte d'embarquement et de terminal"

Voordelen: "Love the TVs provided with recent movies and games"
Nadelen: "Security was a headache"

Voordelen: "Rien"
Nadelen: "Aucune organisation ou anticipation Encore 2 heures d’attente au décollage Désespérant d’ amateurisme"

Nadelen: "Surbooké de 10 places donc cohue à l'embarquement"

Voordelen: "On time arrival"
Nadelen: "Nothing"

Voordelen: "Boarding was easy"
Nadelen: "Small seats with very little room and no ability to recline"

Voordelen: "Food"
Nadelen: "10 hours delay"

Nadelen: "Employé à la porte très désagréable"

Voordelen: "Updated plane. Had usb charging available!!"

Voordelen: "Connexion à New York = porte d'arrivée et de départ très proches l’une de l’autre"
Nadelen: "L’espace est restreint entre les sièges (sur l’avion)"

Voordelen: "Tout s'est bien passé, hormis le fait que je n'ai pas pue m'enregistrer à l'avance !"
Nadelen: "enregistrement"

Voordelen: "staff was good, flight was not so good"
Nadelen: "Hated the storm we flew through, luggage came out of overheads....ugh"

Nadelen: "Delayed"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Voordelen: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."

Voordelen: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"

Nadelen: "Lounge : denied access even if I am platinum. Because domestic flight ? Delay by 1 hour .."

Voordelen: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."

Voordelen: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Nadelen: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."

Voordelen: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."

Voordelen: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."

Voordelen: "Tous les vols à l'heure, service égal à nos attentes. Personnel courtois et efficace. Très bon voyage"

Nadelen: "No blankets or pillows. Froze"

Nadelen: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."

Nadelen: "Encore assigné à la porte du vol, comme en stand-by. Pourtant les sièges étaient payés."

Voordelen: "Arrivé à New York"
Nadelen: "Je n'ai apprécié d'avoir des sièges assignés à la porte du vol."

Voordelen: "Nothing"
Nadelen: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"

Voordelen: "L'équipage!"
Nadelen: "Gros retard! Retour sur Détroit après pour des problèmes mécaniques. Longue attente pour les réparations. Dédommagement ridicule !"

Voordelen: "Food and choice of entertainment was excellent."
Nadelen: "Was stuck with the middle seat so I knew what I was in for."

Voordelen: "Rien j ai fais un Aller retour en 24 h entre les usa et le Brésil"
Nadelen: "Les agents au Brésil non pas fait leur travail mon esta à était annulé o retour sauf que ils ont oublies De vérifier tte ça"

Voordelen: "The plane wasn't ice cold, which was a nice change."
Nadelen: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."

Voordelen: "Wendy notre hôtesse a été exceptionnellement serviable et sympathique. Elle nous a réservé 4 places libres en long pour que Mat puisse dormir. La salade de poulet-cranberries était délicieuse."

Voordelen: "I had ordered a dairy - free vegetarian meal for the international flight. Initially the attendant brought me a vegetarian meal with cheese, part of the regular meal options, then she found the one with my seat number that was dairy - free. It was quite tasty! And I was grateful, since I would not have been able to eat the meal with dairy. It is not a preference, dairy makes me ill. The delay departing from Brussels caused us to miss our connecting flight to Denver, but our provided hotel accommodations in NY were quite comfortable. One item of note: The LaGuardia staff person, who made our arrangements for the overnight stay, said there was a shuttle from the hotel to JFK ( where our flight was in the morning), so she did not give us a travel voucher for the morning. The Hotel only has a shuttle to LaGuardia; it never has a shuttle to JFK. It seems the staff person should have known that. When we called Delta to ask how we should handle that, Delta kindly offered us reimbursement; it was just a phone call and a mailing for us and for Delta that was extraneous. Our interaction with the staff person was entirely pleasant, we were just surprised that there was misinformation."

Voordelen: "service was very good,"

Voordelen: "Asked for an extra pillow - handed that straight away. Excellent food - loved every meal, both portion and quality. Boarding process was smooth too. Pilots are always great."
Nadelen: "Would have been nice to get upgraded to premium economy since they had seats available."

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Nadelen: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Courteous and friendly staff - did enjoy my gluten free meal"
Nadelen: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Nadelen: "The food"

Nadelen: "Less leg room"

Voordelen: "Rien!"
Nadelen: "Retard de l'avion ( 3-4 vols différents). Perte de mes bagages qui à entraîner un déplacement pour rien à l'étranger pour le travail vu que je n'avais pas le matériel de travail avec moi. Nous faire monter dans l'avion, rouler sur le tarmac, après 30 min de prise de retard sur le départ, nous annoncer qu'on retourner à l'aéroport et qu'il fallait changer d'avion pour problèmes techniques. Pour nous annuler complètement Le vol! Nous faire descendre de l'avion, devoir aller se trouver un autre vol, aller recuperer la valise, retourner l'enregistrer, et retourner à la sécurité tous ça avec une amabilité digne de la froideur allemande! Auncuns repas ou autre bois a été offert au moin pour s'excuser. Après avoir eu tous ces problèmes avec la même compagnie j'ai contacter à plusieurs reprises le service client qui m'a raccrocher au nez! On m'a dit qu'on me remboursait Le vol. Je n'ai jamais eu de nouvelles."

Voordelen: "No delay and the landing is smooth"

Nadelen: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Voordelen: "Les repas, les boissons et les collations c'est plus que 5 étoiles! Mon meilleur vol !"

Voordelen: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Nadelen: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Voordelen: "The flights were lovely, the food was very good (for airline food), the drinks were generous - even the cheap seats were offered wine or cocktails! And after dinner were served coffee with Bailey's or cognac. Hot towels were provided. I would seek out a Lufthansa flight again."
Nadelen: "It was very difficult to click into any movies, etc. That needs to be looked into. I spent a ridiculous amount just trying to get into a movie."

Nadelen: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Voordelen: "I like that they doesn't take so much time for boarding"
Nadelen: "A cookie would be better than a Corny in short flight"

Nadelen: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Voordelen: "On time all the time"
Nadelen: "Food getting worse year after year."

Nadelen: "Really bad quality food, no entertainment"

Voordelen: "Embarquement a l'heure, aucun souci."
Nadelen: "Vol trop rapide, pas le temps de dormir!"

Voordelen: "That the plane brought me safely to San Diego"
Nadelen: "Paid entertainment on a 12 hour flight"

Nadelen: "Late departure"

Voordelen: "On time."

Nadelen: "Flight delayed by about an hour"

Voordelen: "Changed planes, flight didn't get cancelled"
Nadelen: "2 hour delay"

Voordelen: "Decent flight. Nice crew. Clean cabin."
Nadelen: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Voordelen: "Hôtesses au top, repas super bons"

Nadelen: "Their silly 8 kg weight limit for carry on baggage was a surprise and really not consistently enforced. Couldn't go through the one pass customs line adding more than an hour to that part of my trip. Crew couldn't answer questions about dairy in the food."

Voordelen: "Timing was on schedule"
Nadelen: "I had to pay 142 euros for my bags. I'm united Global and never have to pay for my bags. I don't mind a fee, but that was ridiculous!"

Voordelen: "Confortable! Very good team! Excellent cabin air Good looking flight attendants"
Nadelen: "Food impossible Long long long hall to the gate Touch screen glitchy"

Voordelen: "E-mail notification on change of gate"

Voordelen: "All flight attendants in Lufthansa are so nice, attentive, that it's a real PLEASURE to fly with them. Cabin comfort is also a best in class."

Voordelen: "ponctuel (10mn de retard seulement)"
Nadelen: "sièges de plus en plus étroits et minces..."

Voordelen: "l'embarquement et le débarquement rapide"
Nadelen: "1h de retard, le sandwich pas bon"

Voordelen: "Aiport"
Nadelen: "Mon Vol"

Voordelen: "USB at every seat"
Nadelen: "Food"

Voordelen: "Pas de confort du tout"
Nadelen: "Divertissement"

Voordelen: "Les films et le service du personnel"
Nadelen: "Les sièges pas trop confortable"

Nadelen: "Flight got canceled, everything was slow."

Nadelen: "N/A because we missed the flight."

Voordelen: "Crew was helpful. Liked the ice cream bars"
Nadelen: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Voordelen: "The plane itself. The pilot, the flight attendants and the wonderful food."

Nadelen: "The airplane was extremely cold and the flight staff was rude"

Voordelen: "The crew was very nice and provided snacks even though the flight was short"
Nadelen: "This flight was good!"

Nadelen: "Nous avons été très désagréablement surprises d'apprendre que trop de billets avaient été vendus et que nos places n'étaient plus disponibles à notre arrivée à Francfort. Il me semble totalement illogique de me faire dire qu'il n'y a plus de place pour moi dans l'avion alors que j'ai le billet en main et qu'il a été payé. Comment une compagnie peut-elle accepter mon paiement alors qu'elle n'est pas en mesure de garantir le service pour lequel elle a été payée? Selon cette philosophie, il faudrait peut-être payer nos billets d'avion une fois RENDUS à destination? Beaucoup de stress inutile et une mauvaise opinion de la compagnie aérienne..."

Voordelen: "the service,order, attention, human quality, punctuality. all in general."

Voordelen: "Journaux en libre service en salle d'embarquement"
Nadelen: "Pas de divertissement. Snack et boisson payants en classe éco."

Nadelen: "Diner servi à 2h de matin ! Les hôtesses étaient bruyantes et les lumières allumées en pleine nuit. Beef sandwich au petit déjeuner !"

Voordelen: "I recently had a difficult time returning to Italy and the part of the journey handled by BA was excellent. They were kind and helpful."

Voordelen: "L’écran qui nous dit où nous somme, estimation de l’arriver, températures... Les petites enveloppes faite pour remplir avec la monnaie qui nous reste ( forcément ) pour une association."
Nadelen: "Aucun effort de langue. S’exprime seulement en anglais Le confort des sièges est à revoir"

Voordelen: "La propreté le confort"
Nadelen: "Rien"

Voordelen: "Hôtesses sexy et personnel très polis et accuillant"

Voordelen: "Bien dans l'ensemble!"
Nadelen: "Manque de place! Sièges trop serrés! Difficile de dormir sur un long vol!"

Voordelen: "Nice crew, short flight, comfortable seats."
Nadelen: "Only a small carry-on allowed and one SMALL purse. Also, there is a charge for beverages unless you are in first class."

Voordelen: "Good"

Voordelen: "confort et equipage"
Nadelen: "repas et collation payants"

Nadelen: "Obligation de passer la bagage cabine en soute, pour les nombreux souvenirs fragiles ce n'est pas l'idéal !"

Nadelen: "L'avion a eu de retard ce qui nous a fait raté notre bus."

Voordelen: "Great flight and services"
Nadelen: "It was all good"

Voordelen: "The efficiency of the boardign"
Nadelen: "The fact I could not even get a glass of water without a credit card."

Voordelen: "The crew were great"
Nadelen: "The meal served left much to be desired."

Nadelen: "Lors de la correspondance à Heathrow, chaque passager doit repasser le contrôle au porte A. Le problème est si que les correspondance indiqué au porte B, on perd au moins 20minutes avant de comprendre la solution. Alors on est stressé et on manque de ratter l'avion. C'est pourtant pas compliqué d'expliquer au passagers que l'on doit repasser par les portes A avant de retourner sur les portes indiquées sur les téléviseurs.."

Voordelen: "Scum bags wanted >$5k to change flights, daylight robbery"

Voordelen: "Very pleasant crew"

Nadelen: "2h de retard sans explication ni compensation"

Voordelen: "politeness"
Nadelen: "cold"

Nadelen: "There should be an attendant at the entrance to the boarding area. Too many people try to line up and to into the queue before they need to. Either they don't understand the language or the procedures. There should be people walking around to answer questions on boarding procedures or better announcements in several languages. the Asians were extremely confused as were the Germans we encountered. They never announced for people with disabilities to get ahead of others. It was a big "casino" as the Italians say when everyone charges the boarding area. People could be put in groups according to where their seating is, making it easier for all."

Voordelen: "The crew was amazing and did everything to make people confortable and have à nice flight."

Nadelen: "Air Lingus is awful! It had 1:20 hours delay that resulted in missing the second flight. The check in people don't know their job. The lady named Michelle in Dublin almost killed me with her lack of knowledge and slowness. The airplane was extremely dirty including diner tables, seats, and bathrooms. It is the worst airline that I ever flied with. In Dublin the check in and information desk of air lingus were awuful. Full of attitude and absolutely no knowledge."

Voordelen: "Rien"
Nadelen: "Inconfortable In flight entertainment ne marchait pas Vieux avion"

Voordelen: "The cabin crew were exceptional. One flight attendant in parifular was extremely helpful to us in helping place our carry on luggage in the overhead compartment. I did not get his name but he told me he was from Spain."
Nadelen: "- Landing cards were only distributed 20 minutes before arrival. The seat belt sign was already on. So, I could not use the food tray to fill out the cards. I tried to use the magazine to put under the landing card, but there was some turbulence and I could not fill out the cards n the plane. Cards should be passed to passengers an hour after Akef off. - no gifts given to kids like small games or coloring crayons to keep them busy. - food took hours to serve and was not comparable to BA's image. - the water pressure in the toilet's wash basin was too strong and was splashing all over my cloths."

Voordelen: "I require a wheelchair for getting around the airport. When I first checked in at LHR, they claimed to have no record of my wheelchair request and my seat change, despite my very clear notations of who and when these were made. They did have a record of my paying for one suitcase. The agent at LHR promised to make these corrections so I would not have the same problem when returning to London. Furthermore, to turn this into a humiliating situation, at the gate I was informed that the jetway was broken and they would have to find some other way to get me onboard the plane. I cannot believe that British Airways has no contingency plan for a situation like mine. After many discussions between BA reps and ground crewmen they decided to bring me down in a lift at Gate 34, though my plane was at Gate 32. I was then loaded onto the freight platform of one of those food delivery trucks and driven over to my plane. The truck backed into place and again I hoisted up to the plane. However the plane door was locked and we had to bang on it for them to finally open it. To my great embarrassment I helped down the aisle to my assigned seat, looking back at the curious looks and glares from all those passengers who had no explanation for the delay and humiliating scene. Officially the flight was listed at 28 minutes late, when in reality it was 40 minutes till we taxied away from the gate My return flight from Brussels was little better because the changes that were supposed to have been entered at LHR never were and so I had to go through this whole routine again costing me over one hour in delays. Fortunately I was able to board the flight through the jetway and did not have to be hoisted up again, and delivered like freight. How would you rate these flights. I had problems with every single British Airways flight!!"

Voordelen: "Extended information from the captain was very nice"

Nadelen: "Pas le même gouté pour tout le monde"

Nadelen: "Our gate was not announced until 20 minutes before boarding. It was a little bit frustrating not knowing where to go, and then rushing to get there only to find out that boarding did not start on time."

Voordelen: "Got food poisoning from flight or Italian restaurant at terminal 3"

Voordelen: "the plane was clean"
Nadelen: "3 hour delay, no communication with customers regarding delay or connection. Once we finally arrived st Heathrow for the 2nd leg of our journey, we were put on a later connection, no apologies whatsoever from any of the employees. Overall we spent over 4 hours in the air. We were never served even a glass of water or a bag of pretzels. The seats were very tight with very little leg room, and I am only a 5'6" female."

Nadelen: "Boarding the plane. I do not know why the airlines load the people who are at the front of the plane first. Load the people on the back of the plane first. That way, when you call the next section, the people in the back are not blocking people as they enter. An alternative is to call people in sections based on where they sit in a row. If you have window seat, you should be called first. Why? Because so many passengers who have aisle seats have to get up to let people with middle or window seats get in. So, they hold traffic up as people are trying to get to their seats. After window seat passengers get called, then call middle seat passengers, and last, call aisle seat passengers."

Voordelen: "Londres est une capitale a visiter...tout est"

Nadelen: "Rafraîchissements payants"

Voordelen: "The crew was friendly."
Nadelen: "The chicken meal was one tiny slab or meat-about two inches by 1 inch (5 cm x 2.5 cm in Metrics). It was dreadful."

Voordelen: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Voordelen: "Rapidité d'embarquement Peu regardant quant aux poids et taille des bagages sauf si cela est très visible."
Nadelen: "Un vol légèrement retardé"

Voordelen: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Voordelen: "A little more leg room than regular flights, yummy food, more bathrooms. Even though I couldn't sleep during the whole 10 hours, there was a lot to watch and play provided by the airline."
Nadelen: "During the flight, I called the service button a few times and no one came. I don't mind going up and getting water, but it was a hassle being in a middle seat and asking my fiancé to let me out several times."

Voordelen: "J'ai aimé la ponctualité, l'accueil, la qualité de l'avion à bord, les indications du commandant de bord..."

Nadelen: "The seats on this British Airways flight were so tight and pitched forward that my knees were jammed into the seat in front of me and I felt as if I was being launched forward the entire flight. Not comfortable or safe."

Voordelen: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"

Voordelen: "The delay in the flight leaving an hour later."
Nadelen: "The Terminal chsnge. It would be appreciated if additional golf cart transport could be provided between terminals so folks could make connecting Flights."

Voordelen: "Nothing"
Nadelen: "I could not have a glass of water in the plane."

Nadelen: "Le chef de cabine n'a pas été à la hauteur. Rien à boire et manger pour plusieurs heures (8) Car, il n'a pas su coordonner un arrêt d'urgence."

Voordelen: "Professional staff. Very friendly."
Nadelen: "Boarding was a bit of stampede"

Voordelen: "The crew and service are very good and the cabin crews' smile are so nice. Love it.The Heathrow airport security check( fast track) procedures are high efficient, well organized and professional. I would like to take British Airways in future again. Thank you"
Nadelen: "The connection flight btween London Heathrow and Bologna boarding time was about 40 minutes delayed."

Nadelen: "Food and entertainment selection was not the best."

Voordelen: "Le manque de traduction à l'aller car le retour était beaucoup mieux Et surtout le confort des sièges à améliorer"

Nadelen: "Le vol a été annulé à 5h du départ et l'alternative proposé a été de partir 24 h après."

Nadelen: "Devoir payé en supplément 50 dollars de bagages alors que ceux ci sont normalement inclus dans le prix."

Nadelen: "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Voordelen: "Left on time Nice flight attendants Arrived early"
Nadelen: "Runway time in New York"

Voordelen: "unAnnounced gate change"
Nadelen: "Running in airport"

Nadelen: "The crew wasn't very friendly - which is something I have noticed between AA and United. United seems to be much more friendly and welcoming."

Voordelen: "On time Friendly attendants Great service Mike in First Class was awesome"
Nadelen: "No complaints"

Voordelen: "Boarding was very efficient"
Nadelen: "Stewardess were not very friendly. Plane apparence inside was not updated needs overall refurbish Having to pay extra for 1st luggage and seat selection"

Voordelen: "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."

Voordelen: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Nadelen: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."

Voordelen: "I liked the ease of the gate for the airplane."
Nadelen: "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."

Voordelen: "- l'équipage embarqué fait son boulot et est plutôt agréable - pris peu cher (heureusement !)"
Nadelen: "- 4 heures et 15 minutes de retard à l'embarquement, que dire de plus ?! Aucune info à part "vol retardé" et un message incompréhensible aboyé au micro - personnel dépassé à l'embarquement - nourriture médiocre - confort mauvais et pas d'écran individuel, je pensais que ça n'existait plus sur un vol transatlantique"

Nadelen: "Vol opéré par AA, siege minuscule, pas d'écran personnel, repas taille enfant, pas de boissons durant le vol, problème de température dans l'habitacle.... pire vol de ma vie"

Voordelen: "Rien"
Nadelen: "Bruyant,sièges vétustes et cassés. Pas de video individuelles. Gavé durant tout le vol avec de la nourriture infecte. Pas possibilité de dormir sur ce vol transatlantique. Bagage en soute HS à la réception, réclamation."

Voordelen: "L'équipage était vraiment très sympa."
Nadelen: "Enregistrement très long, c'est simple le passager fait tout, récupérer sa carte d'embarquement, mettre l'étiquette sur sa valise, tout cela a partir d'automates dont la moitié ne fonctionnent pas. Le vol sur un Boeing qui a bien vécu, le modèle avec les ecran accroché au plafond de l'avion et ou tout le monde regarde le même film,"

Voordelen: "Excellent service en First Class, embarquement, service. etc"
Nadelen: "La cabine n'était pas dernier cris du coup l'écran était communautaire (par deux)"

Voordelen: "Clean, quiet, nice staff"
Nadelen: "Was late"

Voordelen: "L'amabilité du personnel au soll"
Nadelen: "Pas de solution alternative même en payant un supplément"

Nadelen: "The gate the flight was originally on changed, however there was never an announcement made over the intercom advising of the change. When the gate I was waiting at finally showed the flight information to Toledo, I had to find what gate I my flight was now on and had fifteen minutes to make it to the correct gate. Had the original gate displayed the new information any later I would have missed my flight."

Voordelen: "Les divertissements, les infos données par le commandant de bord pour l'arrivée sur Londres et retard pour descendre de l'avion."
Nadelen: "Je n'ai pas du tout aimé les boissons qui m'ont paru de faible qualité. La nourriture très moyenne Le confort est minimal. Les sièges ne sont même pas adaptés à la taille standard d'un passager."

Voordelen: "Les agents de bord sont un peu lents. Nous étions en première classe et nous avons été servis après la classe économique."

Voordelen: "Except for comments under what I didn't like. AA experience was O.K."
Nadelen: "The restrooms needed cleaned better. Big airplane lots of people, needs cleaned before, during, and after. Had to pay for the Wi-Fi, that I used for 30 min, basically for E-Mail."

Voordelen: "Everything went smoothly"
Nadelen: "Nothing"

Voordelen: "The only thing I liked was how polite and helpful the staff was at the airport."
Nadelen: "The flight attendants both seemed unhappy and we're not very polite. They hardly came through the cabin at all. It took a while to get anything. They mostly just stayed in the back talking to each other. The pilot didn't greet us. Just stood there when we walked in. And there was a kid screaming for most of the trip. My seat was broken and wouldn't recline. This was my first trip flying, and on the trip to Miami I flew with Delta. The service with them was tremendously better. I was really disappointed."

Voordelen: "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Nadelen: "Aucun commentaires negatifs"

Nadelen: "Sat on the ground for an hour."

Nadelen: "The flight was incredibly delayed."

Nadelen: "Flight was very late. Boarding was not good!"

Voordelen: "I really like the crew on this flight, they were very polite and very friendly."
Nadelen: "Boarding again same comment as above. Comfort was good because I had paid for an upgrade which I actually thought I was paying for the international flight but found out it was actually for the Charlotte flight which was a surprise it was not very clear from the tool. So hence the Comfort was great on this flight. But the tool needs to make it much more clear as to what you are selecting the upgrade for. Food, there has got to be something else out there other than pretzels, I understand why we do not have peanuts, but a little bit more variety would be very nice. I understand there's a cost tractor, but often pretzels tend to be fairly stale. Short flights entertainment."

Voordelen: "I missed my flight due to LA traffic. American Airlines was very accommodating. They put me at ease and helped reach my destination. I wasn't treated like it was my fault. They totally understood and were very compassionate. Thank you."

Voordelen: "No complaints. Love American!"

Voordelen: "Flight attendant was high spirited, funny, and very attentive!"
Nadelen: "Delayed due to crew member not arriving. They boarded half the plane before realizing and then made those individuals de-plane and re-board again."

Nadelen: "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Voordelen: "Trip was quick bags came quickly also and everyone very nice!!"
Nadelen: "Cost of everything in airports!! Ridiculous!!"

Voordelen: "The crews not responsible for AAs garbage corporate policies, and were empathetic"
Nadelen: "No pilots, and mechanical issues."

Voordelen: "The crew was excellent and the plane was new."
Nadelen: "The seats are entirely too close together. If I wanted to be crammed in uncomfortably close to the seat in front of me, I would have chosen a budget airline like Spirit. I am not a large person by any means in terms of height or weight, and I cannot imagine how anyone who is relatively tall could ever be comfortable on your airline. Will not likely book again."

Nadelen: "this was the first time a I have traveled to the US and I was stranded at the Louisville airport after the flight diverted due to bad weather. I was offered no alternative transportation to Indianapolis. I was totally lost being in a strange city without support. finally I had to take a taxi which was very expensive"

Voordelen: "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Nadelen: "Un terrible retard de conséquence lourde."

Voordelen: "I somehow made it to IND"
Nadelen: "Everything. I had to be transported by an old unsafe looking bus to a separate terminal and had to climb up and down emergency stairs (not handicap friendly), also I have 2 roller bags I carry on to every flight I have ever taken without issue and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."

Voordelen: "Great service with low prices!"

Nadelen: "Late again. This time was because they did not have a flight attendant."

Voordelen: "Nothing"
Nadelen: "My headphone jack only had sound in right ear. Headset was horribly uncomfortable so even if I did have sound the headphones hurt too much to use. Should be able to use your own headphones but there was no option to because of the double jack"

Voordelen: "my mom needed a wheel chair and assistance and they provided it without hesitation. All were friendly and helped me get my pass to see her to the plane in a very speedy way so my mom didn't have to sit and wait while I got it. We appreciate all you did!!!"

Nadelen: "Check-in Kiosk wasn't functioning correctly and didn't read my CC correctly when paying for my luggage. I went to the counter and was told my CC wasn't charged, and the lady told me she could not help me. She informed me to go upstairs to the "Resolutions" desk. I went to the "Resolutions" desk and waited about 30 minutes in a long line. I got to the counter and after 15 minutes, the clerk swiped my CC again for my 1 bag I needed to check. I asked for a receipt and I was told the printer doesn't work. The clerk proceeded to get a manager and 10 minutes later, I received a receipt. The majority of the staff seemed to be incompetent. After checking my online banking transactions a few days later, I noticed my CC was charged twice. My gate had already been changed twice and flight was delayed. I went through TSA and then found out the gate was changed AGAIN for the third time in less than 2 hours. This time it was at a DIFFERENT terminal. I was thinking I was going to have to go through TSA again, but luckily I decided to ask and found out there was a shuttle which I struggled to find. The flight then was further delayed another 45 minutes. We finally boarded the plane and sat in the plane for another 1 hour before it took off due to delays. Not to mention it was an old plane which was the most uncomfortable I've ever been on. What a nightmare."

Voordelen: "Courteousness of crew members and the attitude of being accommodative to customer needs and trying to co-operate instead of just saying NO."
Nadelen: "Crammed seating."

Voordelen: "the trip was very smooth"

Voordelen: "We were concerned that our flight would be delayed but it ran on time even arriving early to our destination."
Nadelen: "New crew member was being trained and his announcements were difficult to listen to. Made several errors in starting automated recordings. The airport in Charlotte must've been 80 degrees. It was very uncomfortable."

Nadelen: "Dilapidated and outdated plane"

Voordelen: "Flight was short, so I didn't have to spend a lot of time on the plane."
Nadelen: "The FA was terrible - totally uncaring. I was sitting in a bulkhead seat and couldn't store my carryon under the seat in front of me as there was none. The bins in the next few rows were full, so I asked where to place my bag - the answer was: "Any bins in the back of the plane." As an Exec Plat on AA, I didn't expect that type of response. I was hoping she would offer to store it in the closet the crew uses but no luck."

Voordelen: "No one was sitting next to me so I could cry in peace (see below). The flight attendant was kind."
Nadelen: "There was a two hour delay in IND that caused me to misconnect in Chicago. There weren't enough gate agents available to rebook passengers in IND. Once in Chicago, the gate agent (Christine E, H16) was rude and demeaning. In all my years of travel, I have never before been reduced to tears by a gate agent. If I'd have recorded the encounter, it would have most surely gone viral. A letter of complaint to American has gotten me nowhere. Which is probably why the gate agent knew she could treat me the way she did without experiencing any repercussions."

Voordelen: "Cabin crew was pleasant and personable."
Nadelen: "Flight was canceled. No preparation. Took three hours to speak to agent, by which time all flights out that day had left or were full. Terrible meal provided the night if cancelation. On flight, meals were poor. No personal in-flight entertainment and movies shown were older. All around terrible flying experience"

Voordelen: "I thought the crew was awesome. Very friendly, but the bathrooms definitely needed to be taken care of. SO dirty."
Nadelen: "TV wasn't working at all which made for a very long flight! Food selection ran out. I felt like the plane was old and outdated."

Voordelen: "Le service pour personne en fauteuil roulant voyageant seu. Mérite un dix étoiles merci à vous"

Voordelen: "Vol à l'heure"
Nadelen: "Condition à l'aéroport de Rouyn-Noranda"

Nadelen: "D'abord changement de mon vol direct pour un vol avec escale puis deux jours avant le retour; annulation du premier trajet. Nous avons dû argumenter pour avoir un vol de retour la journée même"

Voordelen: "On time. Comfortable plane"
Nadelen: "Extra security and customs checks changing planes in Canada"

Nadelen: "Le délai de 45 minutes"

Voordelen: "Très bon vol , personnel courtois et attentionné. Nourriture excellente"

Voordelen: "Autant j'apprécie quand les agents de bord tente de dire quelques mots en français même s'ils ne sont pas totalement bilingue, un essai est toujours mieux qu'un refus. J'ai vu un client qui parlait en français et l'agente dans ce cas ci s'efforçait de lui répondre et parlé en français. Il s'agissait d'un vol de Québec à Montréal, il ne s'agissait pas d'un vol St-John's à Halifax. Autrement le service est bien et les agentes sont gentilles. Air Canada doit mieux faire à ce niveau."

Voordelen: "Les hôtesses de l'air très attentives aux besoins des passagers; Notre atterrissage à Montréal était excellent!... on a rien senti. MERCI BEAUCOUP ET FÉLICITATIONS au pilote de notre vol!"

Nadelen: "Il n'y avait aucun divertissement. Aucun repas n'a été servi non plus malgré un vol de plus de 5h30. Cela a pris 2 heures avant qu'on nous offre quelque chose à boire. La moitié du personnel était bête et désagréable. Une des pires compagnies avec laquelle j'ai voyagé."

Voordelen: "Service and comfort. Friendly and responsive staff"

Voordelen: "The Air Canada ground and flight crews did the best they could in a bad situation."
Nadelen: "Where do I start? Maybe by saying that I'm really not a complainer. I'm really not. I know there are understandable, although not always pleasant, occurences and situations that cause or contribute to things. But this shuttle flight was a disaster of poor airline planning. The 1.5 hour flight kept getting delayed again and again and again. The assigned gate got changed 4 times and we found ourselves having to walk with our bags from one to another. It finally took off at 12:30 at night with an ORIGINAL departure time of either 8:40 or thereabouts. You're talking about a 4 hour delay. Weather? Raining, but nothing that was serious. It was just, well, raining. No explanation was ever given for the delay although, uhh, complimentary bags of pretzels were handed out. I felt bad for the ground and flight crew. They had to deal with us less-than-pleased passengers and, really, the delay was beyond their control. Which leads me to believe poor scheduling by Air Canada of available planes was a reason. It was all very, very bad and, given a previous flight 10 days ago that took 5 hours instead of the scheduled 1.5, we'll never use Air Canada again."

Nadelen: "Sur un vol de presque 5h il faudrait peut être une collation gratuite et un meilleur éventail de repas"

Voordelen: "Plane left on time, smooth flight, arrived on schedule."
Nadelen: "1. Food very substandard. Hot food not very well prepared and rather tasteless, and snack was like a cardboard wrap with some salsa sauce in it. A disgrace to a major airline like Air Canada. Selection of drinks very limited. 2, Staff persisted in speaking mostly French, on an international flight. Some announcements were made only in French. As a Canadian, I can follow French, but let us remember that English is the international language. To use French is not fair to other nationalities, who expect English. 3. Seats far too close together for a long flight. There was more legroom on the Jazz flight from Montreal to Ottawa! 4. Entertainment kept breaking down. Headphones for my wife did not work, and eventually both of our screens went dead. Her's quit right in the middle of a movie. Bad!! 5. Boarding passes had zones on them, but these were totally disregarded in boarding. This resulted on overcrowding, long waits, etc. Hard on older people!"

Nadelen: "We missed this connecting flight"

Nadelen: "Le retard de nos valise arrivé à Vancouver"

Voordelen: "On time."

Voordelen: "Crew was excellent"
Nadelen: "Long delay while a new crew was flown to Toronto. Has root cause of original delay been identified and steps taken to ensure it doesn't happen again?"

Voordelen: "it took off and landed"
Nadelen: "multiple incorrect a/c notices by email containing incorrect information. Started with the confirmation of the original flight booking. It had the origin and destination mixed up but had the correct cities. That's impossible with the corresponding flight #'s. Called AC, they said; oh well. Then multiple notices in email of changes to times of depart/arrival/gates. Showing these email changes to A/ C Gate Staff, they said each of those 8 notices for departures or return flights was wrong info and they concluded; "oh well". They don't care, and they weren't interested in reporting the errors to IT people."

Nadelen: "1. L'avion de retour de Genève était beaucoup plus bruyante (Airbus x) que celle à l'aller vers Paris (Boieng 747). 2. L'espace dans cet avion est beaucoup trop restreint pour des vols long courrier. 3. L'achanlandage élevé à l'aréoport de Montréal a du faire poiroter l'avion au moins 30 minutes de plus au-dessus de l'aréoportt. 4. La foule à l'aréoport était si dense qu'il fut long avant que je ne sois dédouané. 5. Conséquences: a) j'ai raté la correspondance pour Ottawa; b) On m'a suggéré de prendre le prochain vol qui était déjà plein (très fort comme calcul) ou de prendre l'autobus... ou t'attendre le vol de 20h30... c) j'ai arpenté les corridors infinis de l'aréoport Trudeau pour tout à fait rien. 6. Ma fille est venue me chercher de Gatineau pour m'y ramener"

Nadelen: "L'équipage n'est passé qu'une seule fois, en début de vol, pour proposer un snack... Sur un vol de 4h c'est insuffisant, j'aurais aimé m'acheter (eh oui, en plus il faut "acheter" !) quelque chose à grignoter en fin de matinée."

Nadelen: "4h de retard, on nous dit qu'aucune "voucher" d'hotel puisque le retard est dû est la température à chicago (d'ou provient l'avion) alors quil fait beau la bas et un cile sans nuage.....de plus, l'agente au comptoir qui s'occupe de nous imformer refuse de nous aider et distribue plutot des depliants avec on # de telephone pour que les gens appellent par eux meme....tres decue d'air canada et de son manque de communication ainsi que de la facon de transmettre l'informtion! De plus, tout etait fermé a YUL alors meme pas possible d avoir un café! 3 h + tard nous avons eu breuvages chauds et biscuits expirés..."

Voordelen: "I liked how we got there safely."
Nadelen: "I did not like the fact I was cramped."

Nadelen: "Rien à manger, et aucun film pour un trajet de cette distance. Pas de confort, mon garçon qui mesure 5p11 ne savait pas ou mettre ses jambes"

Voordelen: "Tout était parfait, excellent service"

Voordelen: "I liked waiting to fly until weather was good."
Nadelen: "I disliked the long delay, no time for the drink cart."

Nadelen: "Flight cancelled. had to spend night in Vancouver next day flight delayed had run fast to catch connecting flight to Deer Lake. Appalling that you guys are so useless with a flight on a major route such as Vancouver to Toronto. Will fly West Jet next time."

Voordelen: "Tous les services étaient très bien."
Nadelen: "Tout était très bien."

Nadelen: "Staff was rude, Flight attendant was not. Very bad terminal-small, packed, no seating, no help. I was using w/c help but was passed from one person to another, was left at gate with no help to get to another gate or anything. I had suitcase, bag AND a w/c to manage by myself. Difficult to get to bathroom let alone try to get anything to eat or drink( so I didn't). Delays x3. Staff didn't know what was going on. (Other flights also) couldn't hear announcements."

Nadelen: "Boarding: Late Crew: Lied to me about doing me a favor changing seats while it was me who did it online Comfort: narrow seats Food: purchasable, nothing included Entertainment: no screen available and was told an app could be downloaded just when the plane was about to take off"

Voordelen: "-Free entertainment system -Included electrical outlets for every seat"
Nadelen: "-During boarding I was forced to measure my carry-on and told it was too large despite taking it on hundreds of flights (including numerous Air Canada flights) in the past. Not the best first impression of this Air Canada flight."

Nadelen: "Flight delayed half hour, rush through all the steps, we are the first one get to the plane. But all the other people can not make it because we sit at near front and started the rush earlier. However, all of our checked luggage so can not make it. We are waiting for delivery on the next day. This type of short connection of international flight should not be arranged as we told you and AC when you told us the original booking was changed due to AC flight modification."

Voordelen: "I upgraded to premium economy which made a big difference. Lots of leg room, a menu, pre flight drinks."
Nadelen: "Airline lost my luggage."

Voordelen: "Nice travelling on a larger aircraft."
Nadelen: "We were late arriving in Toronto and our connecting flight was scheduled to depart 20-25 mins from landing and we still needed to get off the plane. Even though the flight staff did request that those individuals who did not have a tight connection to allow those with a tight connection to pass through more quickly - most passengers didn't cooperate. A better process needs to be put in place to ensure those whom have connections are able to meet them."

Nadelen: "almost all planes were delayed...this one was delayed by 2.5 hours. After being up for 20+ hours traveling from abroad, it was a bad experience to have to wait so long for planes to arrive for last leg of journey"

Voordelen: "Personnel accueillant et vol agréable"
Nadelen: "Manque d'espace"

Voordelen: "friendly staff, good food in bus. class. great smooth landing at SFO"
Nadelen: "long wait for luggage at SFO"

Nadelen: "Three hour delay with no real explanation is unacceptable"

Nadelen: "5 hour delay. Didn't get the correct seat."

Nadelen: "Flight left almost one hour late"

Nadelen: "Pas de sous-titres pour les malentendants/Sourds pour les films."

Voordelen: "Le sourire du personnel et toutes les petites attentions. Vous avez avec Air Canada Rouge des jeunes qui ne demandent qu'à faire un travail exemplaire. Ils aiment leur travail et cela paraît."
Nadelen: "Vous pourriez offrir des grignotines pour les gens qui n'ont pas de $$$ pour se payer un lunch. Ceci n'empêcherait pas la vente de nourriture mais serait apprécié par les familles. Ce n'est pas mon cas je voyage seul et je peux me payer des extras mais pas tout le monde peut le faire. Surtout quand tu as des enfants."

Voordelen: "The food was pretty good for airline food. The stewardesses were nice and attentive, and they provided an ipad for in-flight entertainment free of charge (usually $10) when my boyfriend's laptop couldn't use the system. Air Canada employees at check-in were polite and worked quickly."
Nadelen: "We had a terrible experience on our first flight from Chicago to Toronto, causing us to miss our connection and delaying our travel essentially 24hrs in total. We were expecting the worst this time around as well, but things went without a hitch. Only complaint is that the in-flight wifi kept cutting out so I had to keep restarting the videos I was watching, almost every 15min or so. My boyfriend's Air Canada-provided iPad had great service though, and access to newer released movies."

Voordelen: "That we made it there."
Nadelen: "Delays, old plane requiring app for entertainment, more delays, terrible low class food, the worst of any overseas flight, no drinks, though I don't drink much."

Nadelen: "vol annulé et repoussé, aucune compensation offerte."

Voordelen: "The crew did a fine job after a hard day."
Nadelen: "The monitor showed delay after delay--finally at 2 1/2 hours--and no one ever made any announcement. Customer service desks were closing and there was no agents at the gate. Customers did not get any information about why they were leaving at 23:25 rather than 20:55. Finally one agent started to fill us in but no announcements in gate area. This was a really unpleasant delay situation. We needed a lot more information and gate agents to help out. I will strongly try to avoid Air Canada in the future. Overall two thumbs down on the experience."

Voordelen: "Friendliness of flight attendant. Plane clean and newer than others I've flew on."
Nadelen: "Lack of more flights throughout the day. Also sometimes flights are late as there are crew changes or planes flown from other cities to Toronto to accommodate the flight. Making departures late to leave. In spite of this, I would still fly Air Canada."

Nadelen: "I am a visitor to Canada n travelling by myself, I do not carry cell phone and had no way to communicate these last minute changes to people coming to pick me up. Flight was overbooked n they bumped me off to a later flight. Then the airline lost my luggage and I was sent pillar to post to report it."

Voordelen: "Les hôtesses étaient gentilles."
Nadelen: "Les sièges n'étaient pas confortables. La prise d'écouteur ne fonctionnait pas bien. La ceinture de sécurité n'était pas parfaitement sécuritaire. Elle glissait à une certaine position. C'est inacceptable que Air Canada ne vérifient pas tous les équipements sécuritaires. Il n'y avait pas d'eau courant, ni dans la toilette. Pas de café, car pas d'eau."

Voordelen: "Once the plane finally took off, the flight was fine. The plane is a commuter jet, and so the seats aren't very comfortable. But the flight is only a little over an hour; so the comfort level is okay."
Nadelen: "At first the plane was listed as delayed for 30 minutes. Then it changed to an hour, then two hours, then four hours, and finally five hours. The delay was weather related, and Air Canada can't control the weather; but I wish they would have been honest about the length of the delay instead of stringing us along with anticipated departure times for five hours."